Read what our customers have to say
(Out of 5 Stars)
4/28/23 Michele , Online Review
Very helpful, knowledgeable and friendly staff! Lynda was very helpful. We came in on a weekend and she was helping several people, but I noticed how she really balanced her time with us and others she was helping.
(Out of 5 Stars)
4/28/23 Tiffni , Online Review
Danielle was a great salesperson, very knowledgeable and kind. I will shop key home again and make sure to refer people in the future. Thanks!
(Out of 5 Stars)
4/28/23 Dorianne , Online Review
Danielle Aalvik was very helpful, informative and pleasant to work with. I will return here and ask for her for my next piece of furniture.
(Out of 5 Stars)
4/28/23 Molly , Online Review
We had a great experience at Key Home Furnishings! Janie and Lucina were so helpful in finding the perfect color and fabric for our home. We would highly recommend Key Home!!
(Out of 5 Stars)
4/28/23 David , Online Review
Ryan at Key was great in directing us towards a beautiful new couch and two accompanying chairs. A great variety of pieces for all budgets. He guided us thru the process of ordering thru flexsteel and made it a breeze
(Out of 5 Stars)
4/28/23 Christie , Online Review
Lori was really great! We talked by email, she helped me with a special order and we are looking forward to our new furniture!
(Out of 5 Stars)
4/28/23 Julie , Online Review
Fantastic experience!!!!
(Out of 5 Stars)
4/28/23 Tracy , Online Review
You will not find a nicer group of people than the staff at Key Home Furnishings.Lynda, Jay and Ryan were professional, knowledgeable and amiable.We found just the right pieces and they went the extra mile to give us the best deal possible.It was a pleasant and fun experience.I plan on doing all my future furniture shopping with them.I highly recommend the quality merchandise, the staff and doing business with Key Home Furnishings.You will not regret it.
(Out of 5 Stars)
4/28/23 kathryn , Online Review
Danielle was just perfect and always supported me with correct information and ideas.I am very happy with Key Furnishings.
(Out of 5 Stars)
4/28/23 John , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/21/23 Katie , Online Review
Lorie was wonderful!She is a great sales person who has a lot of patience.
(Out of 5 Stars)
4/21/23 ANNIE , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/21/23 Marie , Online Review
Friendly, helpful service. Not aggressive.Found exactly what we were looking for. Thank you, Diane!
(Out of 5 Stars)
4/21/23 Tom , Online Review
We, my wife and I, ordered a sofa through KEY Home Furnishings and could not have been happier with the entire experience.We dropped in to try some out and Lynda met us at the door.She patiently listened to our requirements and desires, showed us several We ordered a sofa and it arrived about one week earlier than expected.KEY delivered it and set it up.The delivery crew were just as respectful, careful, and professional as Lynda was.This was a first-rate experience all around.
(Out of 5 Stars)
4/21/23 Drew , Online Review
This last weekend my wife and I found the couch we wanted. We, as many, typically don't like being hounded by a person trying to sell us on one item or another. For this reason we normally purchase items like this online. However the team at KEY Home Furnishings, Ryan in particular, seamed to quickly understand and give us space to find what we wanted. He would check in on us and even showed us other options similar to what we were looking at, and was quick to answer any questions we may have had. His input and suggestions helped us decide when choosing between fabrics and other design option. Regardless of how the couch ends up working for us, we would happy to work with the team here again.
(Out of 5 Stars)
4/21/23 Janice , Online Review
It was a pleasure to work with Dianne. She answered all our question showed us around and laughed with us. I would recommend your store and her to my friends and family.Thank you
(Out of 5 Stars)
4/21/23 Chris , Online Review
Good selection for what we needed.Dan was great to work with; very helpful, friendly and knowledgeable.
(Out of 5 Stars)
4/14/23 Janice , Online Review
I finally found what I was looking for.Great selection. Linda was a great help.
(Out of 5 Stars)
4/14/23 leigh , Online Review
We had a great experience buying a Stanton sofa here. Janie was wonderful to work with, personable, and conscientious to give us plenty of time to discuss and would come back periodically to answer questions without pressuring us to make a decision before we were ready. She showed us all our options for customizing the perfect sofa for us. Key Home was communicative about the manufacturing and delivery process, and the guys who delivered the sofa were friendly and respectful of our space. Will definitely return the next time we are considering a furniture purchase.
(Out of 5 Stars)
4/14/23 Mike , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/14/23 Kim , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/14/23 Mike , Online Review
Have a solid history of great service, quality furniture and careful knowledgeable delivery and setup ... from multiple purchases.
(Out of 5 Stars)
4/14/23 Pam , Online Review
Really good prices here. Only one sales person hovered a bit. Maybe she was bored? I said I was working with someone else, so I wasn't going to buy anything from her. I give 5 starts for selection prices and friendly staff.
(Out of 5 Stars)
4/14/23 Kuljit , Online Review
we got what we need from this store. service was amazing
(Out of 5 Stars)
4/14/23 Erica , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/14/23 Deb , Online Review
Lovely store and they had just what I wanted. Sales person was very knowledgeable and helpful, not pushy. Very good prices and inventory.
(Out of 5 Stars)
4/7/23 Larry , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/7/23 Johanna , Online Review
Danielle was very knowledgable and able to steer me in the right direction for my new family room furniture quickly.She was very professional and had excellent customer service.
(Out of 5 Stars)
4/7/23 Sheri , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/7/23 Heidi , Online Review
Highly recommend! Janie was extremely helpful in finding us a couch we love.
(Out of 5 Stars)
4/7/23 Julie , Online Review
KEY Home Furnishings had the best selection and price range for what we were looking for, and decent--or at least average--time lines for delivery of a custom product.Lorri Weigel was so helpful in our decision-making process.She wasn't at all pushy, yet still available if we had questions, and when it came to finalizing the sale she made it extremely easy for us.We'll be back when we need something else!
(Out of 5 Stars)
4/7/23 May , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/7/23 Pat , Online Review
Found a comfortable chair with fabric choices that went with our other furniture. Lori was very helpful with the chair and fabric choices.
(Out of 5 Stars)
4/7/23 Nick , Online Review
Key home furnishings where helpful and exceeded my expectations for costumer service Dan was friendly, and knowledgeable, and made the process an enjoyable experience. Key home furnishings will now be my go to store for future furniture needs.
(Out of 5 Stars)
3/31/23 Stacey , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/31/23 Diane , Online Review
The salesperson, Lorri, knew the ins and outs of the furniture and was quite efficient and helpful.Good experience so far.
(Out of 5 Stars)
3/31/23 Geraldine , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/31/23 Penny , Online Review
I just stopped in to see what they had. Dianne greeted me and helped me find what I was looking for. Easy to finish up and make the deposit.
(Out of 5 Stars)
3/31/23 Emily , Online Review
I went in thinking I was just browsing, to try to get an idea for prices and what I wanted. Lucina spotted me right away and even though I kind of brushed her off, she came back around at the perfect time and was so so incredibly helpful!! She priced out different fabrics for me and showed me samples for similar items in the store. She was knowledgeable and didn't push me into anything. She was totally understanding of my budget and was able to price out a sofa that was exactly in my price range with the colors and feel I wanted. She was excited for me to set up my new space and selected some amazing fabrics. I would absolutely recommend anyone work with Lucina at Key Home! I can't wait for my sofa to arrive!!!!!!!!!
(Out of 5 Stars)
3/31/23 Steve , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/31/23 Cee , Online Review
This was the easiest furniture purchase... KC Calder at Key was helpful, knowledgeable and most importantly!!not pushy!This was the easiest furniture purchase ever!Many thanks KC!Carol, Pam and Milo 🐾
(Out of 5 Stars)
3/31/23 Brianna , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/24/23 Angie , Online Review
Had a great experience at Key Home Furnishings.I worked with Danielle and she was SO very helpful.I would recommend checking them out if you are shopping for furniture.
(Out of 5 Stars)
3/24/23 Mary , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/24/23 Christine , Online Review
So far so good! I was able to order over the phone and the sales person was incredibly Pleasant and efficient.
(Out of 5 Stars)
3/24/23 Joanne , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/24/23 Kelly , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/17/23 Stacy , Online Review
Easily the best furniture shopping experience I've had! KEY has a great selection with some amazing quality pieces. My partner and I were in search for a new living room set and our sales person, Dan, did a great job of making sure we got exactly what we wanted/needed. Cannot wait for our new pieces and look forward to shopping at KEY home in the future.
(Out of 5 Stars)
3/17/23 JANNA , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/17/23 Donna , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/17/23 Donna , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/17/23 Andrea , Online Review
Great salesperson and good selection.Loved choosing the fabrics for my new couch and chair!
(Out of 5 Stars)
3/10/23 Melanie , Online Review
Can't wait for my new dining room furniture to be delivered! Great selection with plenty of personal options. Best service ever! Thank you, Kym! You're a STAR!
(Out of 5 Stars)
3/10/23 Debra , Online Review
Perfect Service!!! Lynda Schwab was so helpful & patient with us. We had been furniture shopping for 3 solid days & Key Furnishings had the best products & service!!!
(Out of 5 Stars)
3/10/23 thebluetarp , Online Review
awesome people working here. didn't feel harassed at all. and i would say quality wise, a step above ashley
(Out of 5 Stars)
3/10/23 Marcel , Online Review
We had a great experience. They were very attentive but didn't rush us. Danielle helped us plan the ideal size couch that would fit in our room. We loved working with Danielle.
(Out of 5 Stars)
3/10/23 Linda , Online Review
KC is very knowledgeable and efficient without being pushy. She responded promptly to my emails and went over and above. The store has a good selection which we also appreciated. We did our due diligence shopping for furniture for our home and are confident Key was the best overall.
(Out of 5 Stars)
3/10/23 Karen , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/10/23 Chelsea , Online Review
Friendly service and quality furniture!
(Out of 5 Stars)
3/10/23 SUE , Online Review
Super friendly, but not pushy!Danielle is awesome!Full of charm and good suggestions, and knows the products.
(Out of 5 Stars)
3/3/23 Steve , Online Review
Very friendly and helpful environment! Janie Koopman was excellent and a pleasure to work with.
(Out of 5 Stars)
3/3/23 River , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/3/23 Monica , Online Review
We had a great experience with our sales person, Dan. He was very knowledgeable and showed us pieces that met our needs. The quality of the furniture that Key Home Furnishings carries is obvious. The entire buying process for our new living room and bedroom set was seamless. Great customer service!
(Out of 5 Stars)
3/3/23 Nicholas , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/3/23 Jennifer , Online Review
We knew what we wanted, we saw two options and were in and out in 30 minutes.
(Out of 5 Stars)
3/3/23 Karol , Online Review
Friendly, helpful staff, very courteous and knowledgeable salesperson, great selection and willing to go the extra mile so we could take our purchase home with us!We look forward to shopping here again!Thank you!
(Out of 5 Stars)
3/3/23 Randy , Online Review
There was an issue with the couches I had purchased they completely replace the couch with a new one, and even let me keep the old one which I sold very amazing company
(Out of 5 Stars)
3/3/23 dolfan , Online Review
Friendly, knowledgeable, great prices.
(Out of 5 Stars)
3/3/23 Diana , Online Review
Danielle met us at the door and helped us make the final decisions necessary for our purchase. She was patient and applied no pressure whatsoever. I would not hesitate to work with her and Key Home Furnishings again.
(Out of 5 Stars)
3/3/23 Mary , Online Review
Great store with a HUGE selection of couches (best variety in SW Portland). Lucina was extremely knowledgeable and helped us hone in on the best couch for us (cushiness of seat cushion, type of fabric, couch depth/height). She knows the inventory backwards and forwards and is incredibly pleasant to work with. She's one of the best non-salesy salesperson I've met in a long time. Someone's going to swoop in and hire her away imho
(Out of 5 Stars)
2/24/23 M , Online Review
Working with Janie was a great experience
(Out of 5 Stars)
2/24/23 Diane , Online Review
Our sales person was fantastic. No pressure and answered all our questions.
(Out of 5 Stars)
2/24/23 Dale , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
2/24/23 Tamara , Online Review
The customer service was excellent. No pressure, generous with their time. A very good experience.
(Out of 5 Stars)
2/24/23 George , Online Review
We worked wiht Dianne again and were extremely pleasd with the service.We found the items almost immediately and were out the door in short order.Very professional, and helpful.
(Out of 5 Stars)
2/24/23 Helen , Online Review
I was fast a fun shopping at key home.. There was no pressure and they showed me thing only in my price range. Thank you!!
(Out of 5 Stars)
2/17/23 Christine , Online Review
Janie was so awesome, friendly, and super patient with us as we went back and forth on our sectional selection! Great selection of Stanton products! Thank you Janie!
(Out of 5 Stars)
2/17/23 Michelle , Online Review
Danielle was fantastic to work with. Highly recommend Key Home Furnishings!
(Out of 5 Stars)
2/17/23 Nina , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
2/17/23 Lynn , Online Review
Danielle was very easy to work with. Knowledgeable and would definitely go back and work with her again
(Out of 5 Stars)
2/17/23 Ronald , Online Review
Very easy process to buy a recliner.Knowledgeable sales person and recliners in stock.
(Out of 5 Stars)
2/17/23 Sara , Online Review
Great customer service (without being pushy)!!!!! Great quality furniture and people!
(Out of 5 Stars)
2/17/23 A. , Online Review
A hood buying experience.
(Out of 5 Stars)
2/17/23 Barb , Online Review
Lynda has been a pleasure to work with!... Time to refresh! Lynda has been a pleasure to work with! She's knowledgable, informative & easy to talk with. We're repeat customers, and have always had quality customer service with no pressure at Key Home.
(Out of 5 Stars)
2/17/23 peter , Online Review
Awesome products an excellent customer service
(Out of 5 Stars)
2/17/23 SF , Online Review
Lorri was very helpful in pulling options together as we were trying to outfit a whole house.She helped with living, dining and two bedrooms and worked with us to maintain a theme for the entire house.Overall, a very positive experience.
(Out of 5 Stars)
2/17/23 Avishai , Online Review
I almost made a terrible mistake and bought a couch on Amazon. My mom convinced me to check out this place first and I'm so glad I did. Danielle was able to help me find my dream couch in my price range. I couldn't be happier with my purchase experience.
(Out of 5 Stars)
2/17/23 WW , Online Review
Dan was wonderful to work with helping us order our Bassett sectional. I would definitely do business with him again.
(Out of 5 Stars)
2/17/23 Tracey , Online Review
RyanWas very professional and answered all our questions.He educated my wife and I as well.It saved me a trip to buying what I thought was quality at a different store.I ended up purchasing from him and was pleased.
(Out of 5 Stars)
2/17/23 Gwen , Online Review
I found the right chair for my living roomwith the expertise of the salesman, whose informationand comparisonshelped so much with the decision. It was a pleasantexperiencefrom beginningthroughpurchasingand Ienjoyedthe relaxed, friendlyatmosphere.
(Out of 5 Stars)
2/17/23 Leslie , Online Review
Dan was so helpful and knowledgeable in what we were looking for!! He helped with deciding on size and material, which we needed. Our experience was 100% satisfactory!
(Out of 5 Stars)
2/17/23 Kathleen , Online Review
We can't say more good things about our Key Home Furnishings experience. We knew what we wanted when we entered the store, and had spoken to salesperson Laurie on the phone prior to that. As soon as we met her in the store, she steered us to the sofas we wanted with all the options we preferred.This made our final selection so much easier, and she seamlessly finalized our purchase and transaction in a very short period of time. We don't often buy furniture,but will use Key Home Furnishings from now on when we do.
(Out of 5 Stars)
2/17/23 Keely , Online Review
I had a great experience with Lorri picking out a new Stanton sectional and club chair that fit my personal needs and the dimensions of the area. I look forward to recommending key home furnishings to friends and coming back when the time comes for new furniture!
(Out of 5 Stars)
2/17/23 R , Online Review
Excellent sales staff very professional and knowledgeable.
(Out of 5 Stars)
2/10/23 Teresa , Online Review
Danielle was incredibly helpful and understanding. I am excited about the quality and durability that Key has.
(Out of 5 Stars)
2/10/23 Nathan , Online Review
I bought a sleeper sofa from Key last week and had a great experience. I had been to multiple different stores prior to stopping in here and had very mixed experiences. I was immediately greeted by a saleswoman who was extremely friendly and showed me the options they had. I ended up spending a little more than I originally intended but got a significantly higher quality sofa than I had found at other stores. They delivered the couch a couple days later, the delivery crew was very professional and took care to make sure there wasn't any damage as they brought it in. Overall a great experience!
(Out of 5 Stars)
2/10/23 Larry , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
2/10/23 Mary , Online Review
The staff at Key Home Furnishings is outstanding. Buying furniture online is more difficult than in person but the staff helped answer every question I had and got my order going immediately. Even after calling them back 3 times with questions,, they were still courteous with me and so helpful. Most of all, Key Home Furnishings‘ prices were the best within the 500 mile radius that I was shopping. Excellent prices, excellent service!
(Out of 5 Stars)
2/10/23 Sherry , Online Review
I went to Key Home Furnishings specifically to buy a Stanton sectional for our bonus room. I was met right away by Michael. He carefully walked me through the showroom and answered all my questions and helped me configure a sectional that would work best with the dimensions of our bonus room.He was very helpful but not pushy in any way. He let me take my time and I walked away feeling very happy about my purchase.The only thing that I am bummed about is how many weeks it will take to see my beautiful new couch. The turn around is about six months.So I have to be patient until September.I would definitely recommend KHF to anyone wanting to purchase a quality sofa with a lot of fabric choices.
(Out of 5 Stars)
2/10/23 Scott , Online Review
Janie and KC were great to work with. We got exactly what we wanted at a fair price. We look forward to working with them again in the future!
(Out of 5 Stars)
2/10/23 Christina , Online Review
Dan was great to work with and very knowledgeable.
(Out of 5 Stars)
2/10/23 Jaime , Online Review
Danielle was exceptional! Very friendly, great at listening to what I was looking for, and not pushy at all. I highly recommend this place. The selection and quality of furniture here is unmatched.
(Out of 5 Stars)
2/3/23 Steve , Online Review
Janie Koopman and Key Home Furnishings were excellent to work with. Janie spent significant time with our designer to prepare four rooms of ideas before our meeting. We were thrilled with her knowledge and selections. We can't wait to live with our new furniture! Couldn't have been a better process
(Out of 5 Stars)
2/3/23 J , Online Review
Thx!!
(Out of 5 Stars)
2/3/23 Betty , Online Review
Lynda Schwab is a true professional with an incredible eye for style and design. She worked closely with my husband and I to design a beautiful plan for our newly built house. Lynda patiently took the time to understand our tastes and lifestyle, then presented us with fabulous pieces, materials and colors we both love. Thank you so much Lynda for all the time, effort and care you put into helping us turn an empty house into our lovely new home.
(Out of 5 Stars)
2/3/23 Ellen , Online Review
I have zero complaints and only positive things to say about my firstexperience at Key! Not only did I get a great deal on a beautiful leather couch but all of the staff was attentive enough without being pushy and so helpful. The person who saw me through to the end was Danielle and she is awesome!! I would highly recommend her for her knowledge,friendliness,patience, and for helping me with my final decision between two by weighing out pros and cons to pick what fit my lifestyle best. I would also recommend the store hands down over any other store I went to in my process and I will go back!The process was so easy all the way to the delivery that was only 3 days later AND they came right at the beginning of the 3 hour window they gave me! The communication was excellent on that day as well and the guys who brought my couch in were careful and friendly.
(Out of 5 Stars)
1/27/23 Jenn , Online Review
So easy! Found exactly what we were looking for and it was fast and simple!
(Out of 5 Stars)
1/27/23 Jeffrey , Online Review
Dianne was very helpful and was able to get us exactly what we needed. Excellent customer service!
(Out of 5 Stars)
1/27/23 Michelle , Online Review
I had a great experience with my purchase at Key Home Furnishings. I worked with Ryan, he was very helpful. Ryan showed me around at a lot of options that fit with what I was looking for, when I decided on the couch I wanted, Ryan let me look through all the options for fabric and I was torn on several colors. Ryan listened to me and what I was liking about each of the fabrics and showed me what each color would look like with different accent pillows. He was patient and very helpful. I would definitely recommend Key Home Furnishings. I had purchased a dining room set and a buffet there a few years ago and the experience was excellent then as well.
(Out of 5 Stars)
1/27/23 Lois , Online Review
Both sales women wh helped m were patient and helpful. Good customer service
(Out of 5 Stars)
1/27/23 Mannette , Online Review
Linda was extremely helpful. I went to find a sofa and had in mind a budget and size I wanted. Linda helped me by explaining all the options available to me. She then gave me the space and time to figure it out. The products are of quality and I designed one that was exactly what my family needed and under budget! Thank you for the fantastic experience! Highly recommend!
(Out of 5 Stars)
1/27/23 Rodney , Online Review
Knowledgeableand not pushy.Pick up at warehouse very quick...friendly guys.
(Out of 5 Stars)
1/27/23 Justin , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/27/23 Jerry , Online Review
Diane was very knowledgeable and responsive. She provided competitive pricing on a custom piece of Whittierfurniture within 1/2 hour of our original inquiry, and the ordering process was completely painless. She was even willing to accommodate us when we needed to make a change the next day. Excellent service!
(Out of 5 Stars)
1/27/23 Joe , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/27/23 Ralph , Online Review
Great experience, KC helped us find exactly what we wanted.Thanks
(Out of 5 Stars)
1/27/23 Leslie , Online Review
Great sales staff. No pressure and lots of options shown.
(Out of 5 Stars)
1/27/23 Tyler , Online Review
Everything was very smooth from the moment we walked into KEY Home Furnishings til when the guys left from delivering the couch. The sales staff was not pushy but very informative. The delivery guys were careful in our house and polite. They also did the set up very fast. I'm very happy and will be shopping for future furniture at Key.
(Out of 5 Stars)
1/20/23 Kimberly , Online Review
Diana was very knowledgeable, helpful and friendly
(Out of 5 Stars)
1/20/23 Nancy , Online Review
Working with Janie and Ty is always a sheer delight!Thank you for the great service, quality and pricing!
(Out of 5 Stars)
1/20/23 Bengt , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/20/23 Mary , Online Review
My sales ladies name was KC. Very friendly and helpful. She knew just what I was looking for and I ordered a Basset table and chairs. It will be delivered the middle of February. I've told my neighbors that Key Home Furnishing has great furniture at a good price.
(Out of 5 Stars)
1/20/23 roger , Online Review
Ryan treated us good,very knowledgeable
(Out of 5 Stars)
1/20/23 Fran , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/20/23 LORI , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/20/23 judy , Online Review
Key staff is welcoming,honest, extremely knowledgeable with regard to the product you are interesting buying. I have lived in this area my whole life and near Key for less than two decades. It is refreshing to have a family owned business to support. I love everything I bought from Key. Don't be afraid to explore their inventory and the options provided for still and for payment. Love them!
(Out of 5 Stars)
1/20/23 James , Online Review
We always enjoy working with Dan. He is very knowledgeable and well informed as well as professional and polite.
(Out of 5 Stars)
1/20/23 Kevin , Online Review
Had a great experience with Ryan buying a hand-made entertainment center for about half what it would have been online. Every detail was covered and checked. Really appreciated the attention and professionalism.
(Out of 5 Stars)
1/20/23 Roger , Online Review
KC did a great job. Very informative
(Out of 5 Stars)
1/13/23 NateJune , Online Review
We are very pleased with our experience with Key Home Furnishings. From the moment we walked in their door to the time we walked out. We were helped right away and are very please with the family owned atmosphere.
(Out of 5 Stars)
1/13/23 Rhona , Online Review
Great services and attention!
(Out of 5 Stars)
1/13/23 Ruth , Online Review
We were greeted warmly and asked ' what brought you in today?' we were looking for bedroom furniture and had seen the commercials on TV, the bonus was the showroom wasn't far away👍. We went prepared, taking along other parts of our remodel so we could compare colours and were surprised to find we'd come when their January sale was on!! Great service by Dan, amazing prices and 'no fuss' pick-up or delivery options. We will certainly tell our family and friends.👍. THANK YOU!
(Out of 5 Stars)
1/13/23 Matt , Online Review
Great selection and knowledgeable staff. Definitely will return for future furniture needs.
(Out of 5 Stars)
1/13/23 Sher , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/13/23 Damon , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/13/23 erik , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/13/23 Brad , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/13/23 Lynne , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/13/23 Spencer , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/6/23 Kathryn , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/6/23 Heather , Online Review
Very helpful staff. Wasn't rushed while making fabric decisions.My folks went with me to pick out a sofa and we were having such a positive experience,they ended up buying a new mattress.Thank you!!
(Out of 5 Stars)
1/6/23 Cyndi , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/6/23 Dan , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
1/6/23 Monica , Online Review
Always very helpful!! bought furniture from Dan 2 years ago and was very satisfied, that is why we came back to Key
(Out of 5 Stars)
1/6/23 Rick , Online Review
Near closing time we were not rushed and helped greatly by Lucina Ramos .She was so friendly and we left with great satisfaction.Thank you.
(Out of 5 Stars)
1/6/23 Roserria , Online Review
Friendly service. Helpful when needed and knowledgeable about the product stock.
(Out of 5 Stars)
1/6/23 Kim , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
12/30/22 Christen , Online Review
Dan was so nice, friendly, helpful. He did a great job of explaining the warranties and benefits of the new fabrics. We did not feel pressured, we had our questions answered, and we were not unnecessarily upsaled. I also appreciate that our furniture is from a local company.
(Out of 5 Stars)
12/30/22 Joseph , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
12/30/22 Rowan , Online Review
Lori helped us out and the experience was awesome, we found exactly what we were looking for and the customer care was great, these folks are super helpful just send them an email!
(Out of 5 Stars)
12/30/22 Jennifer , Online Review
Great service, quality, and prices. Thank you!
(Out of 5 Stars)
12/30/22 Lisa , Online Review
Great service, helpful Danielle was wonderful!
(Out of 5 Stars)
12/30/22 holly , Online Review
janie was kind, patient and even laughed at my boyfriend's dad jokes, all while helping us select and purchase a perfect living room set! no small feat as our list of musts was long; we have five kids, a dog and two cats. also we needed something really squishy and cuddly. janie helped guide us to the ultimate in beautiful, comfortable, chaos-resistant sofas and we are so so happy to have shopped with her! can't wait for our family snuggle sofas to arrive! thanks again janie and key!
(Out of 5 Stars)
12/30/22 Tracy , Online Review
Janie was extremely easy to work with. She knew the products very well. Our experience was very enjoyable.
(Out of 5 Stars)
12/30/22 Topline , Online Review
We've been delivering furniture for KEY for many many years now, and are continually impressed with the quality of furniture, the knowledgeable sales associates, and the skillful warehouse team. We love delivering pieces from KEY Home Furnishings and would suggest their furniture any day!
(Out of 5 Stars)
12/30/22 Barbara , Online Review
Ryan was our salesperson.He was so patient and helpful.We tried out many recliner chairs and didn't buy one until we visited other stores and tried out many more.We went back to Key.They had the best service, fine merchandise, and great prices.We bought 2 recliners and left the store feeling excited and happy.
(Out of 5 Stars)
12/23/22 Jan , Online Review
Awesome to work with with help decisions, delivery, and choice. Thanks.
(Out of 5 Stars)
12/23/22 Courtney , Online Review
Amazing experience! I was greeted by KC right away, and found the perfect couch. I already had one in mind after researching online, and it was just as perfect as I'd hoped. Fast delivery too!
(Out of 5 Stars)
12/23/22 Gretchen , Online Review
I have had the best experience working with Ryan Mack! I was in need of a new bed, and having back issues. My chiropractor recommended Ryan, who is very knowledgeable and doesn't pressure you like other stores do. I will definitely be buying other items here.
(Out of 5 Stars)
12/23/22 Mike , Online Review
What a great experience. Dan gave us a little info and left us to shop. He came by a couple of times to see if we had any questions. He was kind and unassuming. It was the best furniture shopping experience I've ever had. Thanks Dan!
(Out of 5 Stars)
12/23/22 Evan , Online Review
Great selection and experience. The rep was very knowledgeable about Stanton sofas and was patient with us as we went back and forth several times on configurations, fabrics, etc.
(Out of 5 Stars)
12/16/22 Susan , Online Review
I recently had the best customer experience at KEY Home Furnishings! It started with Ryan making eye contact and walking over as I entered the store. He quickly helped menarrow down to the perfect sleeper sofa for my needs. I plan on being a repeat customer!! Thank you KEY!!
(Out of 5 Stars)
12/16/22 Kenneth , Online Review
Very nice store with top quality furniture. Ryan was very helpful and made the selection process easier.
(Out of 5 Stars)
12/16/22 Alice , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
12/9/22 Devon , Online Review
I've been talking with Lorri since may about buying a sectional. We've been hemming and hawing about for months and finally decided to bite the bullet. She was never pushy but would check in periodically. We were literally just talking about going in and she messaged me that day. I guess it was fate and time to buy. It's the couch we've always wanted and can't wait for it to get to us. The process was seamless and very easy. I think Lorri was pleased with how everything went as well. We will definitely consider using key home furnishings again in the future.
(Out of 5 Stars)
12/9/22 Marlene , Online Review
I was so happy to find exactly what I was looking for within 10 mins of walking thru the front door, I wanted to dance. Outstanding service!!
(Out of 5 Stars)
12/9/22 Tori , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
12/9/22 Amber , Online Review
We've been around to several different stores and Key was the best. Our service was wonderful- informative and not aggressive. We will return for future purchases! Daniellewas great!
(Out of 5 Stars)
12/9/22 McKenna , Online Review
Danielle helped me find the perfect bed, AND got it delivered to me the same week! She was very transparent and found the best fit for me without having me try beds she knew wouldn't be what I was looking for, or that were out of my price range. The delivery was super easy- it was free and they took away my old bed and box spring!!!! This is the best bed I've ever had, and was worth every penny. I sleep so much better and felt the physical benefits from day 1! Thank you to Danielle!
(Out of 5 Stars)
12/2/22 Lauren , Online Review
Wow. Lorri was the absolute BEST. I inquired about a couch and the same day she reached out to me with all of their options in that brand. I feel as though I was pretty high maintenance yet she made the experience easy, painless and 1000% straightforward. No hidden fees, no nonsense at the end. We had our order placed and paid for within 30 minutes. I really appreciated the quality of service and her help through such a detailed process. I am very picky, and will no doubt find myself back here if I am in need of any furniture here soon. THANK YOU!
(Out of 5 Stars)
12/2/22 Steve , Online Review
We had an excellent experience custom ordering a new loveseat at Key Home Furnishings.From the moment we walked in the door, Dan listened attentively to what we were looking for and helped us pick out all the features we wanted.In the end, we got exactly what we were looking for with no hassle or fuss.It was a painless experience.
(Out of 5 Stars)
12/2/22 Jeffrey , Online Review
Great service and excellent prices.
(Out of 5 Stars)
12/2/22 Steve , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
12/2/22 Tom , Online Review
I had a good experience with Key Home Furnishings and the sales person, Lorri was very helpful and did a great job.
(Out of 5 Stars)
12/2/22 Natasha , Online Review
Great selection of furniture! Custom orders to fit your needs. We found our sofa and a chair, along with a coffee table, with help of Lucina, an incredibly good design specialist, who helped us with choosing the right type of fabric and colors for our living room. She was knowledgeable,helpful, and pleasure to work with. Great store, lots of helpful employees, and variety of price options from budget to high end. Highly recommend this place!
(Out of 5 Stars)
12/2/22 Gene , Online Review
Great service and beautiful furniture!
(Out of 5 Stars)
12/2/22 Kimberly , Online Review
I had the best shopping experience here. The salesperson that was assisting me was patient and attentive as I navigated shopping for a couch with my two small children in tow (ages 2 and 4). She very kindly explained all of my options to me in between toddler screams and opening snacks. Then the nice people at the financing desks gave us some pends and highlighters to distract the kids while I filled out paperwork. I left feeling like I got the perfect couch for my family. Highly recommend this store!
(Out of 5 Stars)
11/25/22 Gerald , Online Review
Shopping at KEY Home Furnishings, was absolutely a great experience. Customer service is always my thing to watch as I go into any business. They were so patient with me as I had a few problems with my bank. They gave me some discounts, which I was really surprised to get and they offered with no hesitation. I will definitely go back because of the quality of they're service and they furniture
(Out of 5 Stars)
11/25/22 Boni , Online Review
Lynda was great to work with. We are excited to get our new sectional.
(Out of 5 Stars)
11/25/22 Carol , Online Review
This furniture store is one of the best in Oregon.The staff is friendly and helpful and had several helpful suggestions.The store is very well organized and the staff helped us pick a new bedroom set within one hour.Excellent customer service and quality furniture
(Out of 5 Stars)
11/25/22 Barb , Online Review
Lynda was so kind and helpful! She made selecting my new sectional and fabric easy. Thank you!
(Out of 5 Stars)
11/25/22 Devesh , Online Review
Wonderful helpful staff
(Out of 5 Stars)
11/25/22 Rex , Online Review
Lucina was very patient with our questions and provided helpful suggestions throughout our visit. She's very know and professionally.
(Out of 5 Stars)
11/18/22 wayne , Online Review
Five stars all the way you are definitely a people person key Home Furnishings is professional the staff really know the business of Furnishings and dealing with the public thank you Happy Holidays.
(Out of 5 Stars)
11/18/22 Lynne , Online Review
We have been doing business with KEY Home Furnishings for years and have always received superior service and top-drawer quality products -- no junk sold here! We'd like to call out Adam and Brittany, as well as the folks in customerservice, for their dedication to helping us meet our needs. But everyone at KEY is wonderful.
(Out of 5 Stars)
11/18/22 Steve , Online Review
Excellent service. Salesperson DA was friendly and knowledgeable and knew what she had that met our wants.
(Out of 5 Stars)
11/18/22 Julia , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/18/22 K.C. , Online Review
We just made our 3rd furniture purchase at Key with the very professional - and delightful - help of Janie Koopman. We were originally referred to Key by a design professional. What we appreciate is that it fits our desire to have quality pieces that will last, but at a price point we can afford. They carry quality brands and have a big selection. Janie is so knowledgeable and walked us through all the options for both a chair and a sofa. The only downside is that the manufacturers are now taking a long time for delivery. But we know that we will be happy with our new pieces when they arrive. We highly recommend Key!
(Out of 5 Stars)
11/18/22 Stephen , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/18/22 Isaiah , Online Review
First time shopping at Key Home and thoroughly impressed. Danielle was awesome! She was patient, friendly and informative. The quality of products compared to other retailers was far superior. We are excited for our new Dining Room table and will absolutely be back to Key Home. Thank you again for a stress free experience.
(Out of 5 Stars)
11/11/22 Laurie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/11/22 Mark , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/11/22 Cuong , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/11/22 Penni , Online Review
Danielle was wonderful to work with!
(Out of 5 Stars)
11/4/22 Lorene , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/4/22 RC , Online Review
PS, thanks to others help to move order along!
(Out of 5 Stars)
11/4/22 Yousook , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/4/22 Victor , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/4/22 Nina , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/4/22 Helene , Online Review
They provided an excellent experience in the store and were very helpful.They answered all our questions and let us have our freedom to think things over.They delivered our sofas very fast, too.
(Out of 5 Stars)
11/4/22 Scott , Online Review
Diane was wonderful to work with.She was very knowledgeable about the brand I was purchasing, so much so I made the purchase that I had been trying to decide over the last few weeks.She's was very personable and not pushy in the slightest.When the time comes again, I would go back to Key Home Furnishings and work with her again.
(Out of 5 Stars)
11/4/22 Danno , Online Review
I purchased a sleeper couch and had a great experience from the quality of my couch, to the professional sales staff who made the whole experience positive and smooth, and the 2 gentlemen who delivered my couch took excellent care of my walls and handrails even though my floorplan made my delivery and installation a little more challenging than normal. I highly recommend Key Home Furnishings for all of your home & business needs!
(Out of 5 Stars)
11/4/22 Bruce , Online Review
Knew exactly what I wanted and with a reasonably quick callback I received great service from a very nice sales associate.
(Out of 5 Stars)
11/4/22 Michelle , Online Review
We were greeted upon arrival and provided direction to the furniture we were interested in. Very happy there was an option to buy from a local company, Stanton. Thank you for great customer service!
(Out of 5 Stars)
11/4/22 Jenna , Online Review
This is my fourth time purchasing from Key Home! I absolutely love this furniture store as well as the customer service. Lorri was spot on and finding me exactly what I wanted! Added bonus the delivery was a short window. If you're looking for any type of furniture, this is definitely the place to go.
(Out of 5 Stars)
11/4/22 Veronica , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
11/4/22 Sherry , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/28/22 Carol , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/28/22 Kathryn , Online Review
KC was very helpful in assisting us through our choice for a sectional- returned calls that day- happy with our pick- fingers crossed it comes sooner then stated!
(Out of 5 Stars)
10/28/22 Clarence , Online Review
Linda was great with info and mo pressure. Has what wanted and made it quick.
(Out of 5 Stars)
10/28/22 Ron , Online Review
the employees are knowledgeable, friendly and efficient. They are a pleasure to work with.
(Out of 5 Stars)
10/28/22 Paula , Online Review
Customer service was wonderful at Key Home Furnishings! Highly recommend this store!!
(Out of 5 Stars)
10/28/22 Chelsey , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/28/22 Susan , Online Review
Excellent service and care. Highly recommend this business.
(Out of 5 Stars)
10/28/22 Jami , Online Review
We were in need of new living room furniture and I stopped to browse not expecting to buy anything in particular.I met Danielle on the way in and she was super nice. Very attentive and answered all of my questions without being pushy.Key had a fantastic deal on a 3 pc leather set that I really liked.I hadn't expected to buy a set that night but I really wanted that one and it was even in store.Danielle was understanding and so patient while I waited for my husband to come down (45 mins away) and say whether he liked it too.She even stayed after with us when he arrived 10 mins to closing.Great experience, I can't wait to take delivery of our set!
(Out of 5 Stars)
10/28/22 Laurie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/21/22 Robbie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/21/22 Brian , Online Review
We walked in just before closing 10/20, received great customer service, our furniture was delivered the morning of 10/22. It does not get any better than that! LOVE our new furniture!
(Out of 5 Stars)
10/21/22 Jade , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/21/22 Ron , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/21/22 Melissa , Online Review
Lorri did an amazing job collaborating with me and working with me to order furniture for a client. She has the ability to understand the overall design and make creative suggestions. She was very knowledgeable and patient with me as we discussed a lot of different options. Definitely going back to Key Home next time I need to order more furniture! They are the best!
(Out of 5 Stars)
10/21/22 Cher , Online Review
We have purchased many items from Key Home Furnishings. Lynda was very friendly and knowledgeable and provided us with excellent customer service!
(Out of 5 Stars)
10/21/22 Taryn , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/21/22 kevan , Online Review
After looking at practically every home furnishings store on the east side, I saw an ad online for Key and decided to check them out. We are so glad we did! They have an excellent selection, and their prices are great for quality furniture. In fact, they're less expensive in many cases than the so-called "discount"stores, and they have higher quality brands. We ended up buying a Stanton sofa and a Flexsteel chair. We hadn't originally planned to buy a chair, but the sofa was so reasonably priced, we decided to get the chair as well. We bought the chair with the standard high-end fabric it came with, so it was in stock and was delivered right away. We ordered the sofa customized with a fabric of our choice, so it took about 8 weeks (longer than they originally estimated), but that was an issue with Stanton and not Key. The timing actually worked out fine, and it was well worth the wait. We worked primarily with Dan, who was excellent. While we did come there with the specific intent to buy, he and his associates were very helpful and never pressured us in any way. Delivery in both cases was seamless as well. I highly recommend Key Home Furnishings and will definitely shop there again for our furniture needs.
(Out of 5 Stars)
10/21/22 Gary , Online Review
Great service. Friendly, knowledgeable staff, good furniture choices. Would shop there again.
(Out of 5 Stars)
10/21/22 Tom , Online Review
Found the furniture we were looking for with the assistance of Lucina. She was great to work with!
(Out of 5 Stars)
10/21/22 Gail , Online Review
It was a great experience to work with Ryan.
(Out of 5 Stars)
10/14/22 Mohamed , Online Review
Excellent quality furniture. The fall sale is absolutely unbelievable. The staff is very knowledgeable and friendly. I bought great furniture from them and they will be my destination in the future as well.
(Out of 5 Stars)
10/14/22 Waffa , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/14/22 Carissa , Online Review
I absolutely love Key Furniture! I have been to this store several times and always received remarkable service. Everyone is so kind and so nice. No one is every pushy and give you the space to think and also check in if you need questions. Brittany is amazing and is also very knowledgeable of the furniture and fabrics. She was so pleasant to work with and gave me the space to look around and sit on sofas and chairs. The whole experience was A++ as always. I will be going back here again. I also love the quality of furniture the store carries. I have furniture I have purchased previously from Key Furniture and still love what I purchased.
(Out of 5 Stars)
10/7/22 Christie , Online Review
I love my stanton! They have great selection! Thank you!
(Out of 5 Stars)
10/7/22 Paul , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
10/7/22 Robert , Online Review
Lynda was very helpful. I heartily recommend this company. My wife and I will be back to shop here as needs develop.
(Out of 5 Stars)
10/7/22 Chris , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/30/22 Satya , Online Review
I had an amazing experience at Key Home Furnishings. I was helped immediately, and was shown exactly what I was looking for. Prices and financing options are so accessible and I am so happy with my choice!
(Out of 5 Stars)
9/30/22 Karol , Online Review
Danielle,How did we get so LUCKY to meet and work with such an exceptional salesperson.She was extremely knowledgeable and patiently walked us through all of our options. Answered all of our questions, so that we were able to make the right choice. My Karol & Gregory
(Out of 5 Stars)
9/30/22 Bailey , Online Review
My boyfriend and I worked with Lauri (hope I'm spelling her name right). We walked it, told lauri exactly what we were looking for and she directed us immediately to our dream couch. The sale was super quick but it was because lauri was so thorough. She was so knowledgeable and catered to our needs very well. Not only was lauri great, but the store itself is wonderful. All of the furniture is well made and reliable. I've been to many other furniture stores and everything is was so cheaply. Key home has affordable prices and extremely nice items. We are so excited for our new couch to come! Ahh we can't wait! Thank you Lauri.
(Out of 5 Stars)
9/30/22 Rowena , Online Review
Brittany is very knowledgeable about her products and helpful with problem solving and suggestions.She fit me to exactly the couch I had visualized and I'm excited for its arrival.
(Out of 5 Stars)
9/30/22 Sean , Online Review
Amazing customer service, worked with us, we're very helpful and very engaged in helping us find the right fit for our new home.
(Out of 5 Stars)
9/30/22 David , Online Review
KC helped us out! Very kind, helpful, not pushy, was able to work within our budget and schedule delivery date ! Highly recommend going to key furnishings and working with Kc!
(Out of 5 Stars)
9/30/22 Sean , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/30/22 deborah , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/30/22 Rhonda , Online Review
Ryan was very helpful with my purchase of a chair and sofa. He was patient, and helped guide me through design and fabric choices.I would definitely recommend Key Furniture and Ryan to my friends and family.
(Out of 5 Stars)
9/30/22 Esther , Online Review
From the moment we walked in and met Lucina we felt good. She was very helpful and knowledgeable and if not sure checked immediately to get us the information. She walked us through all the choses. We did not feel over pressured. We definitely recommend KEY furniture and Lucina.
(Out of 5 Stars)
9/23/22 Gagee , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/23/22 bjclown , Online Review
Best prices in the Portland area,lower than online.Dan was great & helpful.
(Out of 5 Stars)
9/23/22 Cindy , Online Review
Lucina Ramos is the best Furniture Design Specialist I've dealt with at Key.She was very helpful and knowledgeable.She wasn't pushy and she offered multiple options and went the extra mile.
(Out of 5 Stars)
9/23/22 Neil , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/23/22 Wendy , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/23/22 Gracen , Online Review
I was a little unsure walking in because the showroom was gorgeous.KC was super kind, showed me some great stuff and helped me find the right option for my space.Definitely recommending KEY to my friends.
(Out of 5 Stars)
9/23/22 Dalene , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/16/22 Kimi , Online Review
We had a great experience when we bought a large sectional couch a few years ago and then I was reminded again the other day why I go to Key Home Furnishings for our furniture shopping. They sell quality products at a fair price and their customer service is off the charts!
(Out of 5 Stars)
9/16/22 Jackie , Online Review
I was taking care of with ultimate detail. My sales person was attentive and extremely helpful with everything I bought at your store. I believe his name is Dan. But he was a friend to my designer Randy Farber.
(Out of 5 Stars)
9/16/22 Diana , Online Review
Janie is ALWAYS wonderful to work with. It's a pleasure to do business with her. She makes it so easy.
(Out of 5 Stars)
9/16/22 Melissa , Online Review
We had a wonderful experience with Monica. She took care of us. She was great, even though our daughter was precocious..we were able to walk in, tour the store and find what we were looking for within an hour. You can customize too but we needed a set soon after our move. Will definitely come back for further purchases. 😊
(Out of 5 Stars)
9/16/22 Sunday , Online Review
Excellent customer service so far. We have two chairs on order and plan to continue to do business with Key Home to furnish the remainder of our loft.
(Out of 5 Stars)
9/16/22 Brian , Online Review
Very caring and excellent service.
(Out of 5 Stars)
9/9/22 Evan , Online Review
Excellent store and selection, however the partner they use for financing (Synchrony Bank) was hell to work with to simply get my account registered. They should strongly consider partnering with a different bank.
(Out of 5 Stars)
9/9/22 Jeff , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Jason , Online Review
When we walked in we were greeted right away. Not a pushy greet but a helpful get me started in the right direction greet. Danielle was super helpful and made sure we got what we came in for! I would recommend for sure!
(Out of 5 Stars)
9/9/22 Frank , Online Review
Very good shopping and purchasing experience. Professional and helpful staff went out of their way to help us. Competitive pricing.
(Out of 5 Stars)
9/9/22 Cheryl , Online Review
My purchase of a sofa and two chairs was very positive. The sales person, Danielle, was easy to interact with and patient as I took a long time making decisions. Many products were available.
(Out of 5 Stars)
9/9/22 Dick , Online Review
We met Danielle a few weeks ago when she sold our daughter her new couch. It was a delightful experience!!!When our son decided to purchase his new couch, we immediately thought of Danielle.Our son has special needs so we talked to her before Thank you so much, Danielle! We also enjoyed having you steer us to the two new chairs we purchased.Now to get them here and in use!!!! :)
(Out of 5 Stars)
9/9/22 Hollie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Gary , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Katie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Sherry , Online Review
I had a wonderful experience shopping for a couple new sofas and a recliner at Key. I came in interested in Stanton furniture and Monica was at the entrance ready to help. She didn't try to steer me to other options. Instead, she guided us to all the options and gave us the space to try all of the floor models to find the right fit. As soon as we locked in on options, she helped to inform us to what was in stock and what fabric options we had. In the end, we walked out with 3 items purchased and super happy with the overall experience. Definitely two emphatic thumbs up for Key and the incredible support from Monica.
(Out of 5 Stars)
9/9/22 Dave , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Jean , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Chris , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Jami , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Jerry , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 Tom , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/9/22 sara , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/2/22 Kyle , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/2/22 Devon , Online Review
The staff at Key Home were very helpful in helping me select and purchase a dresser. And I was able to schedule delivery within a week.
(Out of 5 Stars)
9/2/22 Cindy , Online Review
Salesperson was so very helpful and friendly! She was very knowledgeable- Janie.
(Out of 5 Stars)
9/2/22 Rita , Online Review
Dianne was great! Very professional and efficient. Very happy with the price and the process.Hopefully sofa will be ready in 6 to 8 weeks!
(Out of 5 Stars)
9/2/22 Becky , Online Review
Key Home Furnishings was recommended to us by a family member and also a friend.We were not disappointed.Danielle greeted us as we walked in.She was super helpful in showing us couches and fabrics available.We ended up buying a couch and chair and we got a great deal. We highly recommend this store.We will look here first for any future furniture purchases.
(Out of 5 Stars)
9/2/22 Craig , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/2/22 Linda , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
9/2/22 Robin/Patti , Online Review
Our buying experience from Key Home Furnishings was professional and informative and we never felt pressured. We are excited to be purchasing are first Flexsteel set!
(Out of 5 Stars)
9/2/22 Robert , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/26/22 Conner , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/26/22 Janice , Online Review
Danielle provided excellent service. Good selection of products and brands that are difficult to find anywhere else.
(Out of 5 Stars)
8/26/22 Debbie , Online Review
Lynda and Diane were amazing to work with!!They had great ideas and worked within our style. They were not offended if I didn't like their choice but helped me pick out something that was suitable and within my preferences. Loved working with them!!!We love the quality of the furniture at Key home Furnishings as well.
(Out of 5 Stars)
8/26/22 Dave , Online Review
Lynda not only helped us pick out furniture but helped with pillows, patterns and colors. She made it very easy and extremely pleasant to shop for furniture for our home. Lynda is patient and knowledgeable while creating a fantastic no pressure environment. All the employees were very nice. It was wonderful to go into a pressure free environment and take our time and have all our questions answered. We shopped many furniture stores and Key was by far the best place. Thank you again Lynda!We will be customers here for many years to come!
(Out of 5 Stars)
8/26/22 Connie , Online Review
This is a great furniture store, large selection of good quality furniture. Janie Koopman helped us find the right chairs for us, very friendly and helpful. We will be back to purchase more things for our home
(Out of 5 Stars)
8/26/22 Mollie , Online Review
Casey was extremely knowledgeable and helpful!
(Out of 5 Stars)
8/26/22 k8monster8 , Online Review
Last year Dan helped us find a sectional, everything was fantastic!We had such a great experience I recently referred my parents to KeyHome to buy a new sofa.They were abandoned by Jane right in the middle of a sale!She left them for a bigger deal with different clients who had walked in after them.My parents waited for her to come back and she never did.Nobody else noticed what happened.They left the store.They ended up coming back another day, Ryan helped to make sure they got every detail correct and completed the sale.He said Jane is doing some "big deals"and very busy.I was embarrassed to have referred them to this local business only to be snubbed.
(Out of 5 Stars)
8/19/22 Courtney , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/19/22 Diann , Online Review
Danielle was very knowledgeable and answered all of my questions. Beautiful store
(Out of 5 Stars)
8/19/22 Elizabeth , Online Review
Very good service, quick to deliver and product looks real sturdy
(Out of 5 Stars)
8/12/22 Kay , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/12/22 Scott , Online Review
We stopped in just to see what was available but were very happily surprised.Dan was great to work with, discussing different brands, features and fabrics of different sectionals.He helped us find exactly what we wanted with a great price.
(Out of 5 Stars)
8/12/22 Kris , Online Review
Excellent sales representative, pricing, and service.Couldn't be more pleased.Will shop again at KEY Home Furnishings in the future.Bravo!
(Out of 5 Stars)
8/12/22 Brad , Online Review
Janie helped my aunt design a new headboard. My aunt had such a good time it all went quickly with Janie's recommendations. She made sure all the measurements would make her new bed the right height. It never felt like sales, just friends helping friends. We will be coming back to fill out the rest or the apartment!
(Out of 5 Stars)
8/12/22 David , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/12/22 Lisa , Online Review
Dan is great and was so helpful showing us couches and fabrics. Very knowledgable on the company and its materials. I am really looking forward to getting our Stanton couch!!
(Out of 5 Stars)
8/5/22 Ruth , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/5/22 Phillip , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/5/22 Rachel , Online Review
We love shopping here -- good selection of the furniture we have needed to shop for over the past few years.We also love our sales rep, Danielle.She puts up with us wonderfully and it's always fun shopping with her!
(Out of 5 Stars)
8/5/22 Miriam , Online Review
Great fast and friendly service!
(Out of 5 Stars)
8/5/22 Agnes , Online Review
From the moment I walked into the showroom to the delivery of my new recliner I was treated to top notch customer service. Lynda carefully listened to my requirements for a recliner then proceeded to show me those that would work for me. She was right on target! I don't particularly like shopping but she made this a wonderful experience. I walked out of the showroom much quicker than I anticipated. She made it easy to arrange for removal of my broken recliner before delivery of the new one. The new one arrived a few days later with a three hour window for delivery. KEY furniture kept me updated through the whole process. I highly recommend KEY home furnishings.
(Out of 5 Stars)
8/5/22 Pete , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/5/22 Kay , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
8/5/22 Chris , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/29/22 Tanya , Online Review
A wide variety of furniture choices.Excellent customer service!We went in with an idea of what we wanted and received the help we needed with no pressure to buy.Will definitely be returning for our next furniture purchase!
(Out of 5 Stars)
7/29/22 Julia , Online Review
Amazing experience. Will be going to Key Home Furnishings for all my future furniture needs. Amazing customer service. Super friendly and accommodating. Furniture arrived extremely fast and the delivery guys were great. Lorri is an amazing sales rep and it was amazing working with her. Highly recommend.
(Out of 5 Stars)
7/29/22 Kathy , Online Review
Lynda Schmidt was amazing as always! She knows her stock well and listens and makes suggestions to fit your style.
(Out of 5 Stars)
7/29/22 Dennis , Online Review
KC Calder was great to work with.She helped me on the phone with some information, before we came in and made our purchase.
(Out of 5 Stars)
7/22/22 Sandy , Online Review
Very helpful and friendly.Wonderful store with many great options.
(Out of 5 Stars)
7/22/22 Karla , Online Review
Found a great deal on the perfect sofa. Enormous selection, and very helpful salesperson.
(Out of 5 Stars)
7/15/22 peggy , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/15/22 Virginia , Online Review
We went to look for a recliner/ lift chair for my husband who has Parkinson's. He is resistant to making choices and letting go of his money, so needless to say this was not an easy or pleasant endeavor. We we fortunate to get Lori as our salesperson because she explained the features of each of the 6 chairs then left us alone to try out and decide. It took a while but my daughter and I got him to sit in the one that we thought would work best for his needs. When he seemed to be comfortable with it but didn't want to commit my daughter and I finally said we were buying that one. So that is what we did. Lori was there when we needed her but not intrusive and she certainly didn't rush us. Thank you Lori and Key Furniture.
(Out of 5 Stars)
7/15/22 Karen , Online Review
Friendly and knowledgeable staff and a comfortable shopping environment. No “salesy” vibe. I've purchased many furniture items from Key Home over the years and I always find what I'm looking for at a great price!
(Out of 5 Stars)
7/15/22 Janice , Online Review
Thank you, Lorri
(Out of 5 Stars)
7/15/22 Heidi , Online Review
Lorri Weigel did a great job helping me choose the right furniture to meet my needs.I stopped by the store randomly and she helped me right away without being too forward or pushy.She let me look and then asked questions to help me narrow my search.The second time I visited the store after shopping around, Lorri was there again to help right away and help me make a final decision.It was a great experience.The store is tidy and well supplied.I didn't have to wait 6 months to get what I wanted.Delivery went smoothly.I'm happy with my experience, the service and my new furniture.
(Out of 5 Stars)
7/15/22 Michel , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/8/22 Joyce , Online Review
We went to Key Home Furnishings because they carry the brands we were interested in purchasing. We found exactly what we wanted. Janie Koopman helped us through the whole process. She knows all of the in's and out's of the brands, configurations and fabrics. Absolutely a good experience!
(Out of 5 Stars)
7/8/22 Michael , Online Review
Danielle was so helpful and patient. I thought about a particular couch for two and a half weeks before buying. I visited the couch twice and finally made the decision this past Sunday. First couch i had personally bought in twenty years and Key Home Furnishings and Danielke made it a great experience.
(Out of 5 Stars)
7/8/22 Jon , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/8/22 Ron , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/8/22 Christopher , Online Review
A friendly face starts off anyenounter on the right foot. KC offered us that and knowledge of product, patience, options and great service. She guided us toward a loveseat option that was well-discounted thus enabling us to expand our shopping options. The finance officer was heroic in making arrangements for a reasonable payment plan. Overall, we enjoyed our shopping experience and would gladly return for the comfortable, low-pressured environment. I highly recommend KEY for anyone exploring furniture purchases
(Out of 5 Stars)
7/8/22 Rayna , Online Review
We had a great experience at Key Furnishings. The sales lady, Lynda, was extremely helpful in her information and suggestions. We can't wait to enjoy our new couch!
(Out of 5 Stars)
7/8/22 Heather , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/8/22 Paula , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/1/22 Nick , Online Review
Dianne was professional and went the extra mile in helping find the products I needed for my home.
(Out of 5 Stars)
7/1/22 Dennis , Online Review
Monica greeted me as I walked into the store. I told her what I was looking for and she showed me some options meeting all of my requests.I found a recliner that not only had all the things requested but also two that I hadn't listed.Monica knew her products and setup the delivery for a week later. The entire process was handled efficiently and professionally. I had just come from an experience with Ashley Home Furnishings in Tigard that was the complete opposite of that at Key Home Furnishings. It's nice to see that quality and friendly professionalism still exist.All around 5 star experience for the sale. Now let's see if the delivery continues the same way.
(Out of 5 Stars)
7/1/22 Makena , Online Review
We have loved working with key home furnishings! We purchased a sofa from them several years ago and we had such a great experience that we returned recently to furnish our new home. The store is very conveniently located and it is warm and inviting. The staff is very professional. We enjoyed working with Lynda; she was very knowledgeable, and spend time trying to understand our furniture needs, style, and budget before recommending options for us. They offer very good quality furniture for reasonable prices. Not only do they offer a white glove delivery option, but if you live close enough to the store they also offer free outside delivery. I recommend them to anyone looking for furniture in the area!
(Out of 5 Stars)
7/1/22 Shelly , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/1/22 Fran , Online Review
Very helpful staff; great prices on quality furniture.
(Out of 5 Stars)
7/1/22 Elizabeth , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
7/1/22 Jeff , Online Review
We were pleased with the selection available.The sales representative that we worked with was excellent and helped us come up with exactly what we were looking for.
(Out of 5 Stars)
6/24/22 Dianne , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/24/22 Claire , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/24/22 Lynne , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/24/22 Jeniece , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/23/22 Sandra , Online Review
Lucina was exceptional-knowledgeable, courteous, and very patient with us. We are returning customers for these reasons. Not only did we purchase a new sectional we made a new friend!Sandra and Lance
(Out of 5 Stars)
6/22/22 Cheryl , Online Review
I was greeted by Dan Jones. He offered his name should i have questions. I truly appreciated the ability to browse the showroom without being followed.When I did have questions, Dan was there and was knowledgeable about the manufacturer and workmanship of I came back the following day to show my husband. . DAN was not working. LORRIWeigel stepped up and helped with the paperwork. Both were great to work with and never did we feel pressed take a decision.Well be back!Thank you,The Bonawitzs
(Out of 5 Stars)
6/15/22 Go , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/13/22 Kris , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/13/22 Deborah , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/12/22 Zoey , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/10/22 Rappleyefam , Online Review
Linda was our salesperson and she was amazing. She was not pushy or hovered over us the entire time. I appreciated her eye for color and pattern selection. She knew right away what I liked.We had planned on going to several furniture stores, but the prices were so good and we were treated so well we just bought one at our first stop- Key furnishings.
(Out of 5 Stars)
6/7/22 Leanna , Online Review
I have purchased alot of furniture in the past and I have never had an experience like this. I worked with Diane and she was phenomenal and knowledgeable. She pointed me exactly in the direction I was looking for. I wasn't quite ready to purchase the first time and she was understanding. I came back and went directly back to her. We flawlessly finished the order and she was so warm and welcoming. I really enjoyed working with her. She made the experience easy and that's what I needed. It didn't stop there. My furniture was delivered today and again the best delivery service I have received. They worked effortlessly to bring in a very large, very heavy sectional. They were professional, respectful and a joy to have in my home for the short period they were here. They made sure everything got where I wanted and how I wanted. I will never purchase furniture anywhere else again but thanks to Diane it might be a while before I need to. I will absolutely reccomend Key Home Furnishings for anyone looking. Thank you so much!
(Out of 5 Stars)
6/7/22 Barb , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/5/22 Allison , Online Review
My mom and I went to Key Home Furnishings over the weekend just to take a look at their inventory and get a sense of what we liked. We were greeted by Lynda who was the BEST. She was amazing, very knowledgable, patient and was more than willing to show us the different styles and way we can incorporate the pieces together for the concept we had in our heads. Can't wait for the furniture to be delivered!
(Out of 5 Stars)
6/5/22 Terry , Online Review
Good experience. Salesperson helpful and efficient making our transaction easy.
(Out of 5 Stars)
6/4/22 jerome , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/2/22 Christopher , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/2/22 Jean , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/2/22 Connie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/1/22 Lori , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
6/1/22 Valerie , Online Review
Great store, lots of options for reasonably priced sectionals, and very helpful stuff. We highly recommend!
(Out of 5 Stars)
6/1/22 Jim , Online Review
Great sales person.Nice store and staff. Lucina was very helpful in finding the perfect chairs.
(Out of 5 Stars)
6/1/22 Erik , Online Review
Great experience shopping here. We received great, thoughtful help by the staff. They know their stuff!
(Out of 5 Stars)
5/31/22 Diane , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/31/22 Jennifer , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/31/22 demi , Online Review
We shopped at Key Home during the Memorial Day sale and though it was super busy, we felt taken care of. We worked primarily with KC who helped us to be creative with our unique requirements and limitations. She was also super knowledgeable. We'll come back for the next couch!
(Out of 5 Stars)
5/31/22 Bryan , Online Review
Very easy to work with.Lots of choices and great people.
(Out of 5 Stars)
5/31/22 Catherine , Online Review
I returned to the store after seeing a sofa I really liked on the website. I had texted ahead of time to see if I could test out a model. While that model wasn't on the floor, I was shown one very similar. Happy to quickly make my order with desired fabric, along with a wonderful cushion pattern suggested by salesperson. And a decent wait time! Can't wait to get the sofa!
(Out of 5 Stars)
5/30/22 Terri , Online Review
We're returning customers. Brittany & Danielle we're great. We made several trips in between picking out a chair and sofa and selecting fabrics. They were patient, worked seamlessly together and answered all of our questions. We were able to take swatches home to check colors against the rest of the room. We can't wait for our new furniture to arrive.
(Out of 5 Stars)
5/29/22 Linda , Online Review
We came in looking for a comfortable sectional. Brittany was absolutely fabulous. Knew her stuff and wasn't high pressured to get us to spend money. We would shop there again.
(Out of 5 Stars)
5/24/22 Cherie , Online Review
We received excellent service with Dan. He was very responsive, patient and honest with our questions. We never felt any pressure. When we went in the second time he was busy with other clients but make sure to frequently touch back with us until he was available to work with us. Anxiously awaiting our new furniture!
(Out of 5 Stars)
5/24/22 Angela , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/23/22 Molly , Online Review
Molly Lyons
(Out of 5 Stars)
5/20/22 Martha , Online Review
Dianne was very helpful and nice to work with. Now if it gets here when I was told, I will be very happy.
(Out of 5 Stars)
5/19/22 Jeanine , Online Review
I looked at this Flexsteel power recliner a week ago with Dan Jones, who was very knowledgeable. My old dog peed on my fabric recliner this week and so I started looking at used recliners and made the decision to buy the new chair. Dan was off when I called but KC helped me purchasethe chair and arrange for delivery two days later. She communicated by phone, text and photo withe me and helped arrange financing. The chair comes tomorrow! So excited!
(Out of 5 Stars)
5/19/22 Donna , Online Review
Lovely family run business! It's much bigger inside than it looks from the outside. Customer service was wonderful. We're getting a new dining room set that's gorgeous, solid hardwood, and we couldn't be more excited with Key.
(Out of 5 Stars)
5/18/22 Kevin , Online Review
My wife knew want she wanted in a new Flexsteel sofa and found it in stock in less than 10 minutes at Key. We picked it up ourselves at the warehouse. A special shout out to Gavin. He completely unwrapped the sofa. Had us inspect it (it was perfect). Then wrapped it back up just as it was before he and his coworker loaded it onto my trailer. Friendly, professional, and courteous. Great, old fashioned service that I appreciate. Thank you!
(Out of 5 Stars)
5/16/22 Lindsay , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/15/22 Joseph , Online Review
Very personable and helpful service. They also give you the freedom to look around, no pressure to buy.
(Out of 5 Stars)
5/13/22 Mona , Online Review
Our third visit was as great as our first two visits.Dan Jones was very patient while we sorted through a million fabric samples and he has helped us a great deal with all our purchases.We love our bedroom furniture, which was the first of our purchases to be delivered ! and the delivery fellows were terrific.
(Out of 5 Stars)
5/12/22 Shelley , Online Review
Dianne has been great from the start. Friendly.Helpful.Knowledge.What she didn't know, she looked up immediately.Enjoyed picking out the couch and pillow fabrics with her!
(Out of 5 Stars)
5/12/22 Michele , Online Review
We had the pleasure of working with KC who went above and beyond. We shopped far and wide but couldn't get over the perfect couch we found here, even if it did cost us a little more than we had originally planned. But ultimately, it was worth it. If you're searching for a couch that you can customize to perfectly fit your family and home needs (and is that “just right” comfort you can't get enough of), in addition to fabulous customer service, then check out Key Home Furnishings!
(Out of 5 Stars)
5/10/22 Robert , Online Review
Wanted 2 chairs and a table.Lynda showed us our options and our purchase was completed within 20 minutes.She really knew her stuff.
(Out of 5 Stars)
5/10/22 Nancy , Online Review
Daniel was very friendly, helpful and efficient. Thank you for a pleasant experience.
(Out of 5 Stars)
5/9/22 Tami , Online Review
Brittany was very helpful in working with us to decide on the right furniture, fabric and pillows. She was very knowledgeable about the products we were considering. A very good experience.
(Out of 5 Stars)
5/8/22 Darcy , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/7/22 UNICORN , Online Review
Diane was amazing , was able to order what we wanted and went out of her way to call me back and discuss options for the pieces we wanted
(Out of 5 Stars)
5/7/22 Susan , Online Review
there is an art to salespersonship and Tim Jones at Key was terrific.He shared pertinent information about the chairs we purchased that gave us confidence in the quality, longevitu and price.We felt no high pressure and appreciated his persistence most importantly genuine.
(Out of 5 Stars)
5/6/22 Kerry , Online Review
Great experience purchasing a Stanton sectional from Key. Diane was particularly helpful listening to our needs, being patient, and assisting us with evaluating all our alternatives. Will definitely be back and recommend to friends. Thanks again!
(Out of 5 Stars)
5/5/22 Riki , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/4/22 Eric , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/3/22 Kevin , Online Review
KC was very helpful, and I would be happy to work with them again!
(Out of 5 Stars)
5/3/22 Julie , Online Review
On the recommendation of some trusted friends who recently bought a mattress set at Key Home Furnishings, my husband and I headed there to buy a mattress set this past Saturday (a task we have always dreaded over the years, btw). I am so happy to say the experience this time around was perfect from start to finish: a lovely greeting the moment we walked in the door; immediate assistance from KC to help us in our search; 100% attentiveness the entire time; and professional, courteous, and knowledgeable service throughout our entire shopping and purchase process. We will absolutely be recommending Key to friends and family members whenever the opportunity arises, and will definitely return there ourselves when additional furniture pieces are needed.
(Out of 5 Stars)
5/2/22 Ellen , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/2/22 Lori , Online Review
KC was very helpful! No pressure. Very knowledgeable about the products.
(Out of 5 Stars)
5/1/22 Aura , Online Review
Tim was awesome. Great customer service in a very comfortable and relaxed environment. Quality furniture and lots of customisable options. Loved shopping from a small and local business as well!
(Out of 5 Stars)
5/1/22 serena , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
5/1/22 Kermit , Online Review
We got what we wanted twice.On the first go around, we got the chair of our choice not realizing that the color was just a little wrong.So we went back and negotiated for another choice.We got what we wanted again.It will just take a little longer and Kermit B.
(Out of 5 Stars)
4/30/22 Lauren , Online Review
Dan was excellent. Very knowledgeable and helpful. He gave us space to test couches, while being readily available to address any questions we had.
(Out of 5 Stars)
4/30/22 Lorri , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/30/22 k , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/29/22 Geri , Online Review
We bought a sleeper sofa, bed, and assorted tables at Key furniture about 9 years ago for our beach house. We sold the beach house two years ago and everything went into a storage facility. April 15, everything from storage was shopped to Victoria, BC to our Somewhere along the way, the assembly kit (nails, screws, etc.) for the captain's bed was lost. I took a chance and called Key for help in locating a new assembly kit.Not only did Key find a copy of our original purchases, but they also contacted We experienced AMAZING SERVICE from Key Furniture.Not only is their furniture good quality and fairly priced, but their service is excellent if there is a problem.Geri-Ellen Baer
(Out of 5 Stars)
4/29/22 allen , Online Review
Nice selection, decent quality. Affordable.
(Out of 5 Stars)
4/28/22 Ilona , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/28/22 mike , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/26/22 JoAnn , Online Review
Great service and selection. Love the syore layout and furnishings!
(Out of 5 Stars)
4/26/22 Rich , Online Review
Monica was really helpful. Key was our first stop and we found what we wanted—no reason to shop around.
(Out of 5 Stars)
4/26/22 WJK , Online Review
Great products. Great Customer Service.I don't remember her name - initials “SB.”Very friendly &helpful. Answered all our questions, but gave my wife & I plenty of time for private discussion without “hovering.”Very good experience. Would recommend.
(Out of 5 Stars)
4/25/22 Sophie , Online Review
Loved and enjoyed our visit to KEY home furnishings. Right as we walked in we were greeted and all employees were kind and respectful. They did not hover like some people do when you walk into a furniture store. We had the pleasure to work with Linda who was very friendly, professional and knowledgeable and gave great suggestions on a couch we were in high search for. The store has a great selection of all types of home furnishings and I would recommend anyone shopping for their homes to visit this store.
(Out of 5 Stars)
4/24/22 Dennis , Online Review
We had a great experience working with Lynda while purchasing our Sofa and Chair.Her expertise in design was really appreciated.She went above and beyond in sharing design ideas to complete the whole room. She wasn't pushing the sale and even shared ideas where we could save some money to still get quality furniture and get the look and comfort we wanted.
(Out of 5 Stars)
4/23/22 Suzanne , Online Review
Danielle went above and beyond helping me choose beautiful furniture for new home and arrange delivery out of state. And she was super efficient and made it fun for me. Thank you!
(Out of 5 Stars)
4/21/22 Charlie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/20/22 Kevin , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/18/22 Rick , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/16/22 Steve , Online Review
We came in to look at furnishings for our living room. Bought a great Stanton couch with a custom fabric. It is going to look so good. Linda our salesperson was great to work with. She has an eye for design and is very knowledgeable. We will be back for more.
(Out of 5 Stars)
4/16/22 Nancy , Online Review
Quick and satisfying. Ordered exactly what we wanted. Nice people,
(Out of 5 Stars)
4/13/22 William , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/12/22 Hilary , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/11/22 Tim , Online Review
Very helpful employees, great selection. No pressure from salesperson.
(Out of 5 Stars)
4/11/22 Nicole , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/11/22 James , Online Review
We had a great experience at Key Home Furnishings. I needed a new recliner as my current (and beloved) one broke. We went to a couple of other stores but didn't find anything we wanted or the salespeople at the other stores didn't make us feel comfortable. Our salesperson at KFH was amazing. She helped us around the store, offering feedback and advice when asked. She never tried to force anything on us, nor did she offer any unsolicited advice. I really appreciated working with her.Ultimately, we found our chair and it was a pleasant experience. I would definitely consider shopping here again.
(Out of 5 Stars)
4/11/22 Sarah , Online Review
Lynda was so incredibly knowledgeable and helpful.She listened to our needs and was able to help us pick a piece that would be perfect in our space. I couldn't be more pleased with their customer service and selection.
(Out of 5 Stars)
4/5/22 Kathleen , Online Review
I texted back and forth with Lorri regarding dining sets I saw on website and went in the following day to have Lorri show them to me. Lorri was very professional and pleasing to talk with. She answered all my questions and concerns. I bought the dining set and will definitely look Lorri up for any further purchases. Highly recommend this business.
(Out of 5 Stars)
4/5/22 Jayme , Online Review
Lorri was amazing!We told her what we were looking for and away we went!She knew everything on the floor, what fabric could be put on what pieces, etc. She then left us alone and we went about looking and trying different pieces out. She checked in Not sure how they did it, but we weren't asked by every sales person on the floor “How can I help you?” Etc. One sales lady asked if I've been helped as my husband and I got separated looking at different things for a moment, but that was it!Very We HIGHLY recommend KEY Home Furnishings and our terrific sales lady, LORRI!! 👏🏼👏🏼👏🏼
(Out of 5 Stars)
4/4/22 Piseth , Online Review
Always welcoming, professional, and knowledgeable, we're very happy to have purchased our two couches and loveseat from Key Home Furnishings. Most recently, we purchased new pillow shams to add a little color to our couch. Great selection of products including those made here in the Pacific NW. Communications were timely and clear - excellent customer service especially as many items are up to 32-weeks for production. Would strongly recommend this furniture store.
(Out of 5 Stars)
4/4/22 Bradley , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/3/22 Elizabeth , Online Review
What a fabulous experience for my mom and our family. Salesperson was kind and knowledgeable.We purchased a wonderful piece of furniture.Thank you,we will be back!
(Out of 5 Stars)
4/3/22 Katherine , Online Review
Great shopping experience. I ordered exactly what I wanted with no worries!
(Out of 5 Stars)
4/2/22 Wally , Online Review
Dianne greeted me as I entered the store with a welcoming smile.She listened to my interests and needs, spent a considerable amount of time with me, searching for options that could work for me. Utilizing their website, she identified various options and together we found the perfect dining set.Dianne was a real pleasure to talk with and work with and I will definitely seek her assistance again.Thanks Dianne!
(Out of 5 Stars)
4/1/22 Colleen , Online Review
I knew I would love this place before I even walked in. The wooden front door is beautiful.I was happy that the furniture we were buying was on display rather than looking at it on paper.Lorri was very helpful and patient. If we need more furniture in the future we will definitely go back to Key.
(Out of 5 Stars)
4/1/22 Maria , Online Review
We love this place and have purchased several pieces of furniture from them now.Janie in particular, was extremely helpful; her relaxed demeanor made it pleasant to shop for furniture.She provided input and helpful information without being pushy. Excellent customer service!We'll keep coming back.
(Out of 5 Stars)
4/1/22 BEN , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
4/1/22 Sam , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/31/22 Judy , Online Review
Kind employees who helped me to make my decision!Janie was especially kind and easy to talk with.
(Out of 5 Stars)
3/30/22 Daron , Online Review
Our sales associate, Brittney, was very helpful in helping us order our couch configuration that we were looking for, while making sure we received the best deal. She was knowledgeable, friendly and helped us get exactly what we wanted.
(Out of 5 Stars)
3/30/22 Teff , Online Review
These guys rock compared to Lazy Boy. Better pricing and better service overall. We now have purchased our living room furniture from Key as well as our master bedroom
(Out of 5 Stars)
3/30/22 Don , Online Review
Our saleslady DA/DP (Can't remember her name but those initials are on the sales contract), was extremely helpful, patient and informative.
(Out of 5 Stars)
3/27/22 Marcia , Online Review
Ryan was very friendly and efficient, we always enjoy working with him. The financial employee is always very nice and efficient as well.
(Out of 5 Stars)
3/27/22 Sherri , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/26/22 connie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/26/22 Danny , Online Review
Tons of options, knowledgeable staff and easy delivery.
(Out of 5 Stars)
3/25/22 Makenzie , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/24/22 Karen , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/23/22 Andrew , Online Review
The user didn't write a review, and has left just a rating.
(Out of 5 Stars)
3/23/22 Judi , Online Review
I was quickly approached (a good thing) by the salesperson, Linda.She was friendly and professional.I was looking for a new FlexSteel chair and Linda helped me get what I wanted. She was not pushy and did not try to steer me towards something else. It was a great experience and I will use KEY Home Furnishings in the future.
(Out of 5 Stars)
3/1/2022 Julie , Online Review
Very helpful, knowledgeable,and nice people to work with! Our sales person wants us to be happy with our choices and goes beyond to help us and answer all of our questions. The store has a wonderful selection of quality furniture . We have had a very positive experience!
(Out of 5 Stars)
2/27/2022 Sandy , Online Review
One of the best furniture stores, helpful friendly, let me browse with no pressure my sales woman Lynda was awesome and I found the chair that I had been looking for
(Out of 5 Stars)
2/26/2022 Darlene , Online Review
While the furniture I was looking for did not work out, Lorri is who I worked with. She was very professional and the nicest rep to work with.
(Out of 5 Stars)
2/25/2022 Keith , Online Review
A perfect furniture purchasing experience! Great selection, price and knowledgeable and personable sales staff! Lynda Schwab is great and a true asset to key Home Furishings. Thanks Lynda!
(Out of 5 Stars)
2/24/2022 Staci , Online Review
(Out of 5 Stars)
2/24/2022 Jennifer , Online Review
Lynda was exceptional and worked hard to meet our needs. She follows up and follows Through. Having gone to several Furniture stores The last few months, she and Key stand out above the rest.
(Out of 5 Stars)
2/24/2022 Brian , Online Review
(Out of 5 Stars)
2/24/2022 Cindy , Online Review
I want to compliment everyone I encountered at Key for their helpfulness, especially Lorri their designer and buyer. She was full of ideas for my sofa and chair with understandable concern for my comfort since there's no point in ordering something that ultimately isn't going to be something you love to relax in. I was there multiple days to be certain. She checked in but not too much. It was a great experience!
(Out of 5 Stars)
2/24/2022 Nick , Online Review
(Out of 5 Stars)
2/23/2022 Shanna , Online Review
Staff was helpful. Listened to exact specifications for a couch. Very nice selection. Happy with purchase and delivery will be on time.
(Out of 5 Stars)
2/23/2022 Jennifer , Online Review
Always our first stop when looking for anything for the house. Love the service and quality of furniture. Can't wait for my newest addition to our home!
(Out of 5 Stars)
2/23/2022 Gerri , Online Review
Lorri was most helpful and knowledgeable and showed us all that we needed to see. Thank you Lorri for your help and patience.
(Out of 5 Stars)
2/23/2022 Dan , Online Review
Lynda was awesome, very helpful. Sent me pictures and handled all the leg work without me having to drive all the way over to the store. Highly recommend her.
(Out of 5 Stars)
2/22/2022 William , Online Review
A very helpful sales man who was knowledgeable about the furniture and alternative fabrics.
(Out of 5 Stars)
2/22/2022 Maja , Online Review
Tim was very helpful finding me everything I needed. Very professional and knowledgeable
(Out of 5 Stars)
2/22/2022 Laura , Online Review
Our experience with Key home Furnishings was amazing! Tim greeted us at the door and was friendly, knowledgeable, patient and simply professional. Love our purchase!
(Out of 5 Stars)
2/22/2022 Sharon , Online Review
Enjoyable shopping experience! Great selection of furniture and competitive pricing! Experienced customer service! Very helpful and knowledgeable with no pressure to buy!
(Out of 5 Stars)
2/22/2022 Brian , Online Review
(Out of 5 Stars)
2/22/2022 Robert , Online Review
I had a great experience. Friendly sales people and a big selection to choose from.
(Out of 5 Stars)
2/22/2022 Eric , Online Review
(Out of 5 Stars)
2/22/2022 MK , Online Review
We went to Key Home Furnishings, specifically to look at and potentially purchase a Stanton couch. Upon arrival, it was particularly busy, but we were greeted quickly by Dan. Dan was inquisitive and took time to show us some products we might be interested in and then left us to explore the store. The showroom was packed with lots of options and we were happy to learn that some Stanton pieces were stocked and some available that day. Although Dan was helping multiple customers, he checked-in with us frequently and when we were ready to purchase, got us set-up with a cashier quickly. The application process for in-store financing was quick and easy. And although we could have picked up our couch that day, we opted for delivery (for a fee) that includes in-home set-up. The wait time is less than a week. We left pleased with our overall experience and we look forward to returning to Key for more furniture.
(Out of 5 Stars)
2/21/2022 Jocelyn , Online Review
(Out of 5 Stars)
2/21/2022 Lamar , Online Review
Everyone we've ever worked with in the store over the last decade has been extremely helpful, and specifically, Lorri's attention to detail during our most recent shopping trip was impressive. Great furniture & service!
(Out of 5 Stars)
2/21/2022 Liz , Online Review
(Out of 5 Stars)
2/20/2022 Fernando , Online Review
Janie and the team at Key Home Furnishings have superb customer service skills and Janie is so knowledgeable in her craft and easy to talk with. Janie is also kind and friendly. She gave us suggestions and gave us space to discuss her suggestions and our ideas so we could come with furniture choices we would love to live in. We had to bring a correction to their attention and Janie and Dennis Reddy took care of it right away. Dennis took the time to give a thorough explanation and he answered our questions. Brigid Fitzpatrick was so sweet and nice and explained the order well. We will definitely come back to buy furnishings from Janie and Key Home Furnishings.
(Out of 5 Stars)
2/20/2022 Gail , Online Review
I had an excellent experience purchasing furniture for our new beach house. Lynda was wonderful and I will be back for more advice from her.
(Out of 5 Stars)
2/20/2022 Irene , Online Review
We found our perfect couch at Key Home Furnishings. Great showroom and we had the perfect salesperson.
(Out of 5 Stars)
2/20/2022 Marcia , Online Review
Ryan was very friendly and efficient, we always enjoy working with him. The financial employee is always very nice and efficient as well.
(Out of 5 Stars)
2/19/2022 Gary , Online Review
(Out of 5 Stars)
2/16/2022 Patricia , Online Review
(Out of 5 Stars)
2/16/2022 Franki , Online Review
(Out of 5 Stars)
2/15/2022 Bev , Online Review
We have purchased our living room and bedroom furniture several years ago from Key and we immediately thought of Key again for the purchase of a power recliner. Key has been our "go to"place for home furnishings and we are pleased with all facets; service, quality, choices, sales personnel, delivery options and the list goes on.
(Out of 5 Stars)
2/14/2022 Melanie , Online Review
I had a great experience with Janie at Key Home Furnishings. I originally spoke to her in May of 2021 when all furniture stores were facing huge delays due to COVID. She was extremely knowledgeable and patiently walked me through all my options. We designed a custom sectional but I ended up deciding to wait to purchase it because the wait would be so long. I went with an inexpensive option that was in stock at a big box store to use until I was sure if what I wanted. When I contacted Janie again in February 2022, she still had all of my information and my design. I was able to simply order it over the phone. Key Home Furnishings has a ton of options on display, which allowed me to see in person what I was deciding between, and be able to sit on each piece and decide which models were the best for my family. They were helpful but low-pressure, and Janie was very responsive to all of the questions I sent via email.
(Out of 5 Stars)
2/12/2022 Jean , Online Review
Went looking for chairs but outrageous price but found an incredible bedroom set. Super saleslady
(Out of 5 Stars)
2/12/2022 Aaron , Online Review
Excellent service. Very helpful, Danielle was patient with our questions and helped us find just what we were looking for.
(Out of 5 Stars)
2/9/2022 Mike , Online Review
(Out of 5 Stars)
2/9/2022 Diane , Online Review
Key had many choices in every price range and upholstery. We were greeted at the door and guided, not pushed, into the showroom area we were most interested in. Our salesperson never pushed us to add additional items once we chose our sofa.
(Out of 5 Stars)
2/8/2022 Carolyn , Online Review
Everyone was very friendly and helpful without any pressure. I would not hesitate to recommend this store.
(Out of 5 Stars)
2/8/2022 Pat , Online Review
We recently returned to Key Home Furnishings for living room furniture after purchasing from them several years ago for furniture in our family room. We are drawn to their high quality products and fantastic customer service time and time again. Many members of our family have also made purchases from them based on our high recommendation and they have also had a great experience. I'd like to give a shout out to Lorri whose patience and great taste were so greatly appreciated!!
(Out of 5 Stars)
2/7/2022 Larry , Online Review
They have a nice selection and use local builders for their furniture. Dan was extremely nice and met us at the door. As we walked around looking at all the different sofas Dan was able to explain in great detail the difference's between them all.
(Out of 5 Stars)
2/7/2022 Angela , Online Review
(Out of 5 Stars)
2/7/2022 Lydia , Online Review
(Out of 5 Stars)
2/5/2022 Gary , Online Review
We found KC very personable and professional. She made the whole experience fun. The delivery folks were very efficient and made the set up painless. I would certainly consider Key for other furnishing needs.
(Out of 5 Stars)
2/3/2022 Bruce , Online Review
We have made several purchases from Key Home Furnishings in the past, so when it came time to shop for a new sofa, we found what we needed again at Key Home. The sales rep was friendly and professional. He worked with us to get the best possible price from management. He stayed past closing time till our transaction had been completed with the money dept. Delivery came a couple days later and the strong men unpackaged the sofa in the back of the truck, brought it in and set it up in our home. They did a great job to our satisfaction. Another win for Key!
(Out of 5 Stars)
2/2/2022 Sebastian , Online Review
(Out of 5 Stars)
2/2/2022 Lori , Online Review
We had a terrific shopping experience at Key Home Furnishings and Lynda was awesome. She was engaging and anticipated our questions and needs. No pressure. Will definitely be back
(Out of 5 Stars)
2/1/2022 Cindy , Online Review
We had the best costumer service at Key Home Furnishings. Danelle was very helpful and informative in helping us find just what we were looking for. She stayed in touch with us all the way up to delivery, and the delivery guys were great. We will definitely be back when we need anything else. Thank Danelle very much. We are so happy!
(Out of 5 Stars)
2/1/2022 Tom , Online Review
(Out of 5 Stars)
2/1/2022 Carina , Online Review
(Out of 5 Stars)
1/31/2022 Olivia , Online Review
The service and selection here is great! Tim really helped us find the perfect piece to custom for our space!
(Out of 5 Stars)
1/31/2022 David , Online Review
(Out of 5 Stars)
1/30/2022 Chena , Online Review
(Out of 5 Stars)
1/30/2022 Alftrdo. , Online Review
(Out of 5 Stars)
1/30/2022 Cheryl , Online Review
(Out of 5 Stars)
1/30/2022 Amanda , Online Review
Excellent customer service and assistance with choosing our couch (thanks, KC!). Would definitely purchase from again. Really happy to be buying local and supporting local businesses - thanks, Key, for making that happen!
(Out of 5 Stars)
1/29/2022 Patty , Online Review
(Out of 5 Stars)
1/28/2022 Barbara , Online Review
The service was outstanding! Knowledgeable employees!
(Out of 5 Stars)
1/27/2022 Randal , Online Review
We went in and told the guy Mike what we were interested in and he showed us were to look, he then came back to see if we had ?s and we did. He knew all the answers and was right on to the point we bought a corner sectional couch the exact size we needed and color schemes of our needs and ordered it. In and out in no time at all.
(Out of 5 Stars)
1/27/2022 Debbie , Online Review
(Out of 5 Stars)
1/25/2022 tricia , Online Review
KC was super helpful and showed us exactly what we were looking for!
(Out of 5 Stars)
1/25/2022 Tim , Online Review
Friendly service and great people sales and finance.
(Out of 5 Stars)
1/25/2022 Allison , Online Review
(Out of 5 Stars)
1/24/2022 Aaron , Online Review
Janie took the time to show us several different couches and recliners, Instead of just pointing in the direction. She answered all the questions we had and we didn't feel rushed. 5 stars to Janie!
(Out of 5 Stars)
1/23/2022 Esper , Online Review
(Out of 5 Stars)
1/23/2022 Chrissy , Online Review
Janie made my purchase experience very enjoyable & easy. I couldn't be happier!
(Out of 5 Stars)
1/22/2022 Kai , Online Review
Absolutely amazing experience here and I would recommend this place to anyone! Great furniture and friendly service, cannot wait to get my couch in! Thank you to Janie for your wonderful service and help in picking out the right couch for me!
(Out of 5 Stars)
1/22/2022 Stef , Online Review
Fast and friendly assistance - absolutely no pressure to buy. Very good experience and I will buy from Key again in the future.
(Out of 5 Stars)
1/21/2022 Paul , Online Review
(Out of 5 Stars)
1/21/2022 Jerry , Online Review
Great company. This was my second purchase from Key. They have great sales people, great customer service and quality products. I got my delivery today and they did a great job, on time, courteous and professional. I will be making my future furniture purchases at Key
(Out of 5 Stars)
1/20/2022 Chris , Online Review
It was great working with Monica! It's rare to find good old fashioned personal customer service these days! You are very well informed about the products, and stuck with us for a long time, until we got what we wanted. Even after the selection and purchase, it was great to have a known person to contact who is familiar with us and our order. We like the way KEY is doing business.
(Out of 5 Stars)
1/20/2022 Lisa , Online Review
(Out of 5 Stars)
1/19/2022 Scott , Online Review
I made my initial inquiry by email. Lorri was very quick with correspondence. I came in on a Saturday, bought a sofa. Rep was super knowledgeable and gave me all her attention. Delivery charge is less expensive than another place I looked in Beaverton.
(Out of 5 Stars)
1/18/2022 Jill , Online Review
I recently reached out to Key Home Furnishings to replace a sectional I had purchased from another company that arrived damaged. I found the brand I was looking for on their website and sent a text asking for additional information. I received a text back from Lorri with pictures, ETA and pricing. It was very easy, and I was able to find a replacement sectional and purchase it over the phone. The responses I received from Lorri were prompt throughout the whole process. I found her to be pleasant and knowledgeable. So far it's been a great experience. I hope that that continues through delivery. Can't wait to see the new sectional in person! 😊
(Out of 5 Stars)
1/18/2022 Pat , Online Review
(Out of 5 Stars)
1/18/2022 Kim , Online Review
My husband and I came in to purchase a sectional. Danielle greeted us and helped us even after closing. The service she gave was outstanding. Now we're impatiently waiting until our sectional arrives.
(Out of 5 Stars)
1/18/2022 Tracy , Online Review
Very responsive and informative. Due to supply issues, I am still waiting for my order. I expect good things though.
(Out of 5 Stars)
1/17/2022 Sadie , Online Review
Amazing customer service. Janie was exceptional and very patient with me.
(Out of 5 Stars)
1/17/2022 Bret , Online Review
(Out of 5 Stars)
1/17/2022 Gwen , Online Review
I walked into Key Home Furnishings, and the store was packed. I was greeted warmly by Lorri and she was wonderful. I was looking for a couch and love seat. She showed me all my options and helped me with my choices. She was honest and clear about everything. I will definitely be back. Thank you Lorri.
(Out of 5 Stars)
1/17/2022 Emily , Online Review
We came in knowing what we wanted and it was a smooth, easy experience.
(Out of 5 Stars)
1/17/2022 Sarah , Online Review
Our in store shopping experience with Janie was wonderful! She knows her stuff and was just the right kind of helpful in the decision-making & ordering process. Her associate(s) who helped wrap us up, were equally great. We haven't received our custom furniture yet, but wholeheartedly expect to be very pleased. I'd make a point to recommend working with Janie at KEY Home Furnishings!
(Out of 5 Stars)
1/15/2022 Deb , Online Review
We stopped at Key Home Furnishings looking for a grey leather power reclining living room set. They had a few sets on display, we really liked one of them, spoke with Diane, got pricing, etc. Since that was our first stop we wanted to shop other stores, she completely understood and wrote everything down for me. We went to 6 different stores, including two in Salem and went back to Key. We found they have a great selection and the prices were better. We got lucky, they had our furniture in stock and it was delivered within 4 days! From introduction, to sales, to transaction processing, to delivery... the staff was top notch, 5 stars every single one of them. I truly am impressed and will recommend Key, as well as go back! So pleased.
(Out of 5 Stars)
1/13/2022 Radhu , Online Review
I had very good experience with key home Furnishing. We moved from up state New York four months back needed help to purchase bed room furniture. the special person who helped a lot is Danielle. Very kind and understanding person. I still have some more items coming in a while. Every one is very friendly and considerate there. I like the place very much. Thank you.
(Out of 5 Stars)
1/12/2022 Adventures , Online Review
(Out of 5 Stars)
1/11/2022 Kelly , Online Review
Lorri was great and they had a wide selection
(Out of 5 Stars)
1/11/2022 Reanna , Online Review
We had a great experience with Key Home. Monica was super patient and the store has a great selection. After looking elsewhere, we found Key to be far above the other places.
(Out of 5 Stars)
1/11/2022 Jeff , Online Review
Excellent response to our questions and making our purchase very easy. Great experience! Thank you!
(Out of 5 Stars)
1/10/2022 S. , Online Review
Excellent selection and service
(Out of 5 Stars)
1/10/2022 Jody , Online Review
Excellent customer service (above and beyond) and great prices. We felt listened to and not pressured. A great experience all around. Shout out to Danielle for helping us find 2 new additions that are sure to look great in our house.
(Out of 5 Stars)
1/10/2022 Laurie , Online Review
Excellent customer service. We came to purchase a sofa and some chairs. We were welcomed at the door and shown options meeting our needs. We were able to efficiently complete the purchase.
(Out of 5 Stars)
1/9/2022 Kim , Online Review
We enjoyed our time at KEY Home Furnishings. Plenty of couches to choose from with a ton of fabric and customization options. KEY's sales associate, Monica, was a huge help in choosing and customizing our sectional. She was knowlegable, fun, honest, and efficient. We were very pleased with the whole process!
(Out of 5 Stars)
1/8/2022 paul , Online Review
Great customer service very knowledgeable
(Out of 5 Stars)
1/7/2022 Robin , Online Review
This store was recommended by friends and was first on our list of furniture stores to go to. Tim was very knowledgeable and very patient with answering all of our questions. He showed us a variety of recliners and options and helped us pick one that best fit our needs. We were shopping for one new recliner and ended up buying two because of the quality. We highly recommend this store.
(Out of 5 Stars)
1/6/2022 cn1355 , Online Review
(Out of 5 Stars)
1/6/2022 Jessica , Online Review
We walked in and were greeted and immediately helped by Lorri who was absolutely fabulous and gracious in answering all of our questions. She lead us through each department and lead us to the chairs of our dreams! Her design insight and patience was extraordinary. We live about 50 min away but it is WORTH the drive to do business with Key Home Furnishings!
(Out of 5 Stars)
1/4/2022 Dan , Online Review
Great selection and prices, and Danielle was amazing at giving helpful information as well as the space needed to make a decision!
(Out of 5 Stars)
1/4/2022 Paul , Online Review
The sales associate we worked with was very knowledgable of KEY's products and she made the experience very productive and painless. She knew within a few minutes what type of piece we were looking for and put in the work to make the best use of our time!
(Out of 5 Stars)
1/3/2022 Kathleen , Online Review
(Out of 5 Stars)
1/3/2022 rededdo , Online Review
Key had the Stanton product we were looking for, nicely displayed and with knowledgeable staff that helped us sort through all the choices. They were patient with our own back and forth. Five stars ⭐️⭐️⭐️⭐️⭐️
(Out of 5 Stars)
1/2/2022 Julie , Online Review
Lorri was very helpful. I appreciated her assistance in choosing just the right bookcase for my home. I will definitely return!
(Out of 5 Stars)
1/2/2022 Danny , Online Review
My wife and I went to Key for a new couch and it was our first and last stop. Almost our entire house has been furnished by Key and if I could give them more stars I would. Every time we go in, the sales people are not pushy and are very knowledgeable. This weekend Ryan helped us out with a custom sectional. We were in and out in less than an hour. Ryan was extremely nice, knowledgeable, and was pleasure to work with.
(Out of 5 Stars)
1/2/2022 kelley , Online Review
(Out of 5 Stars)
1/2/2022 Julie , Online Review
Lorri was very helpful. I appreciated her assistance in choosing just the right bookcase for my home. I will definitely return!
(Out of 5 Stars)
1/2/2022 Danny , Online Review
My wife and I went to Key for a new couch and it was our first and last stop. Almost our entire house has been furnished by Key and if I could give them more stars I would. Every time we go in, the sales people are not pushy and are very knowledgeable. This weekend Ryan helped us out with a custom sectional. We were in and out in less than an hour. Ryan was extremely nice, knowledgeable, and was pleasure to work with.
(Out of 5 Stars)
1/2/2022 Kelley , Online Review
(Out of 5 Stars)
1/2/2022 Anna , Online Review
Staff in the store were very helpful and were not pushy. Delivery was easy to schedule and hassle free.
(Out of 5 Stars)
1/1/2022 Louise , Online Review
(Out of 5 Stars)
1/1/2022 katie , Online Review
Diane was amazing and helped us order exactly what we wanted. She was helpful with design and colors to make sure our selections tied together. Highly recommend This store!
(Out of 5 Stars)
1/1/2022 Kari , Online Review
I've worked with Linda for 2 different purchases now. She was wonderful to work with, took good care of me, remembered me from one purchase to the next. I also love the selection and quality of furniture. Have been very pleased with my purchases.
(Out of 5 Stars)
12/29/2021 Kim , Online Review
(Out of 5 Stars)
12/28/2021 Jenness , Online Review
Ryan was very helpful and patient. He was knowledgeable. The whole experience was great!
(Out of 5 Stars)
12/27/2021 Nik , Online Review
Came in to look at a couch last week and getting it delivered on thursday, was overall an awesome experience. I got to work with Dianne and Jay and their product knowledge was off the charts -- they really listened to what we were looking for and gave thoughtful recommendations for us to check out -- super excited for the new couch with the power recliners so we can snuggle up with our 3 year old and our bulldog! Thanks for being awesome guys
(Out of 5 Stars)
12/22/2021 Sarah , Online Review
Lorri from Key Home Furnishings was wonderful to work with. She was patient with me and even got out a measuring tape to measure the sectional I was interested in because I wasn't exactly sure if it was going to fit in the space. She helped me choose fabric colors for the sectional and the pillows, and she never seemed frustrated when I went back and forth and changed my mind 10 times. I was pleasantly surprised at the lack of pushy-ness and the willingness to help me make a good decision especially for something so expensive. I emailed with Amanda several times to set up the delivery and final payment. She was also patient and easy to work with. I have no hesitation in recommending Key Home Furnishings to anyone. For the record, I chose to spend extra money to have my furniture delivered rather than going with a local place based solely on the customer service at Key.
(Out of 5 Stars)
12/22/2021 James , Online Review
Lori was very helpful and knowledgeable in getting the best deal and couch
(Out of 5 Stars)
12/22/2021 Jeanette , Online Review
It was a pleasure to work with Brittany! We went in looking for a sectional and she was able to answer all of our questions, was knowledgeable and helpful. We bought the same day within an hour. We would definitely recommend KEY Home Furnishings to everyone we know!
(Out of 5 Stars)
12/20/2021 Ronald , Online Review
Dan was easy to deal with, knowledgeable and not pushy. We had looked at several store and they have very competitive pricing and the chair we wanted in stock. Great experience, we were in and out in less than an hour.
(Out of 5 Stars)
12/19/2021 Jordan , Online Review
Janie helped me and my partner find our perfect couch. She made sure we saw all options available to us and made it such a fun and happy experience.
(Out of 5 Stars)
12/19/2021 Rob , Online Review
Super experience working with Diane to pick out a new sofa and extras for our home. Five stars. Will shop there again.
(Out of 5 Stars)
12/18/2021 Donna , Online Review
(Out of 5 Stars)
12/15/2021 Mary , Online Review
The best service I've experienced in a very long time.
(Out of 5 Stars)
12/14/2021 Losia , Online Review
Up until now, our experience was very positive. We are presently waiting for our merchandise.
(Out of 5 Stars)
12/14/2021 Carlos , Online Review
Lorry W, our sales person was very attentive and explained things very well. She made us feel welcome. Definitely will return to buy other items for our new house ,because of her. Thank you
(Out of 5 Stars)
12/14/2021 Jeff , Online Review
(Out of 5 Stars)
12/13/2021 Christina , Online Review
(Out of 5 Stars)
12/13/2021 MaryJane , Online Review
My husband and I were specifically shopping for new Stanton living room furniture. We were greeted at the door by Tim and he did everything to help us get what we wanted at a fabulous price ... the service was amazing! I would recommend key home furnishings to anyone that maybe doing some home furnishing shopping.
(Out of 5 Stars)
12/11/2021 Sandra , Online Review
Great staff helped us to find just what we wanted, very professionally.
(Out of 5 Stars)
12/10/2021 Dani , Online Review
(Out of 5 Stars)
12/5/2021 Sara , Online Review
(Out of 5 Stars)
12/5/2021 Tanya , Online Review
(Out of 5 Stars)
12/5/2021 Jacqueline , Online Review
Absolutely wonderful folks!! Their store is warm and welcoming, Linda was a lovely person to work with. We didn't end up buying but wouldn't hesitate to go back or to refer anyone. Truly a lovely, warm, friendly experience
(Out of 5 Stars)
12/4/2021 Mary , Online Review
(Out of 5 Stars)
12/3/2021 Kathy , Online Review
Definitely recommend KEY Home Furnishings. I am buying a new home and was extremely frustrated with furniture delays until I came to this store. Finally, I found a store with furniture in stock for my home. Dianne was very knowledgeable and helpful in my quest to find living room furniture. Thanks to everyone there who helped in making my fabric choices. A great team and a great store.
(Out of 5 Stars)
12/3/2021 Shellie , Online Review
Good service & knowledgeable
(Out of 5 Stars)
12/2/2021 David , Online Review
Very professional, listened to our parameters as to what we were looking for. She showed us items that fell into the search group. Then she showed us options and prices of similar items. Great sales group and products. LOVE OUR NEW RECLINER
(Out of 5 Stars)
12/2/2021 Evan , Online Review
Jane was awesome to work with. Very helpful.
(Out of 5 Stars)
12/1/2021 Matt , Online Review
Linda was very knowledgeable and friendly. We were done in a half hour!
(Out of 5 Stars)
11/30/2021 Mark , Online Review
(Out of 5 Stars)
11/29/2021 Robin , Online Review
Ryan was a very knowledgeable and helpful salesman & the girl who processed our invoice and Kelsey were also very nice and efficient and made checking out easy.
(Out of 5 Stars)
11/29/2021 Kimberly , Online Review
Attentive, transparent, and helpful team members. Gorgeous, comfy, well-made, local furniture in store and many brands available for order. Highly recommended!
(Out of 5 Stars)
11/28/2021 Charlie , Online Review
It was great working with Janie. She was quick and efficient with the product information and details. In and out in less than 20 mins.
(Out of 5 Stars)
11/28/2021 Melody , Online Review
Knowledgeable and friendly staff ready to help find the best furniture and furnishings for your home!
(Out of 5 Stars)
11/27/2021 Maria , Online Review
(Out of 5 Stars)
11/27/2021 Jackie , Online Review
Ryan helped us find the perfect couch for my Granddaughter. He was very professional and courteous. Thank you so much!
(Out of 5 Stars)
11/27/2021 Rick , Online Review
KC and Dan were very helpful with the purchase of our bed. We appreciated the responsiveness and attention to detail.
(Out of 5 Stars)
11/27/2021 Susie , Online Review
Dianne was so helpful and the store is easy to shop. Lots of good choices. I highly recommend.
(Out of 5 Stars)
11/26/2021 Jo , Online Review
(Out of 5 Stars)
11/25/2021 Kayla , Online Review
Diane was wonderful to work with! She was patient and thorough. She knows what she is doing. We will definitely be coming back.
(Out of 5 Stars)
11/23/2021 Amy , Online Review
Hands down best experience furniture shopping. Low pressure. Allowed time to browse, checked in to see if we had questions and then let us go back to browsing. Ending up getting a Stanton sectional and it will be here Saturday... just one week after purchase. We will definitely be back for future furniture needs.
(Out of 5 Stars)
11/23/2021 Karen , Online Review
Helpful and knowledgeable.
(Out of 5 Stars)
11/23/2021 Mary , Online Review
A relative previously purchased 2 Stanton sectionals from Key Home Furnishings and was very pleased with purchase experience, product quality and follow up so I was confident in shopping there. I was also very pleased with my shopping experience for a custom Stanton accent chair, coffee table and console table. Danielle exceeded my expectations as a salesperson. She truly listened to me; no pressure; pointed out decision points ( room size, content of chair cushions, design options) that helped me to make purchase decisions that I am very pleased with.
(Out of 5 Stars)
11/23/2021 Doris , Online Review
Great prices and great service!! KC was awesome to work with!!
(Out of 5 Stars)
11/20/2021 Kristen , Online Review
My husband and I were helped by Janie who was informative, addressed all out concerns and gave us time to explore and think over things, while giving us time to breathe and think. She helped us pick out coach colors and explained how the warranties work. Janie was also communicative and responsive via email as well! We greatly appreciated her help. Overall the experience was quick, informative, and we can't wait to get our new couches 😊
(Out of 5 Stars)
11/19/2021 Pennie , Online Review
After shopping around, I came back to Key Home for the best product, made in Oregon! And at the best price! I also appreciated the great customer service with Tim.
(Out of 5 Stars)
11/19/2021 Rachel , Online Review
(Out of 5 Stars)
11/17/2021 Lisa , Online Review
(Out of 5 Stars)
11/17/2021 Patsy-Lynn , Online Review
Very positive experience. I found exactly what I was looking for. Everyone was very polite and I never felt rushed into making a decision. And I love supporting local businesses. Thank you so much!!
(Out of 5 Stars)
11/16/2021 Rosa , Online Review
We purchased a sectional from Key Home Furnishings. The staff was friendly and helped us find the right couch for our home.
(Out of 5 Stars)
11/14/2021 Harold , Online Review
Excellent service. Good selection. Very pleasant buying experience. Second time buyer.
(Out of 5 Stars)
11/11/2021 Gail , Online Review
(Out of 5 Stars)
11/10/2021 Patty , Online Review
(Out of 5 Stars)
11/10/2021 Jonathan , Online Review
We have been looking for furniture for our living room and after we stumbled upon Key Furnishings we were very pleased. Danielle was so helpful in helping us find the right couch and entertainment center for our new living room. Never felt pressured into making a purchase. After we were given more information we came back a few days later and bought our furniture. Danielle helped us get closer to our price point. The couch is so comfortable and we are so excited to receive it. Highly recommend Key Home Furnishings. The process was smooth and the customer service is great. Thank you!
(Out of 5 Stars)
11/8/2021 Katie , Online Review
Worked with Danielle yesterday at Key Home Furnishings. She was knowledgable, kind, and very efficient. Highly recommend.
(Out of 5 Stars)
11/8/2021 Laurie , Online Review
It was a delight working with sales associate and designer Diane to put together a stunning furniture grouping for my new home. Key Home Furnishings always has what I'm looking for and the service never dissappoints.
(Out of 5 Stars)
11/7/2021 Laurie , Online Review
Linda listened to what I need, as well as my hopes for the furniture & decor of my home. I like color & she didn't just try to sell me on beige or gray. She was patient & offered several choices of furniture & fabrics. I took home several fabric & rug samples to consider. A few days later, Linda followed up to see what I thought. When I returned to Key ready to order, she made this process fun & technical aspects of it as easy as possible for me. The bonus: Linda had printed out pictures of pieces for me to think about for the other rooms we had discussed. She listens & is helping me move this process forward. Thank you, Linda. I enjoy working with you.
(Out of 5 Stars)
11/6/2021 Mary , Online Review
(Out of 5 Stars)
11/5/2021 Craig , Online Review
We had an outstanding experience at Key. The sales person was knowledgeable, helpful and friendly. The delivery team was on time, kept our house clean and very friendly. The Stanton furniture is high quality and locally made. And, in these days of super long waits for furniture and many other consumer products, they have stock on hand. We ordered on Tuesday and our furniture was delivered on the following Thursday!
(Out of 5 Stars)
11/5/2021 Kathy , Online Review
(Out of 5 Stars)
11/4/2021 Ann , Online Review
Lorri was very helpful. After looking at a couch in store, she gave me all the measurements so I could come home and measure to be sure it would fit. Very pleasant shopping experience.
(Out of 5 Stars)
11/3/2021 Lana , Online Review
(Out of 5 Stars)
11/2/2021 Fred , Online Review
We have been very impressed with the quality and service provided. After visiting 5 other furniture stores, it was an easy decision to return to Key Home Furnishings
(Out of 5 Stars)
11/2/2021 Anil , Online Review
Fantastic selection with very friendly and knowledgeable staff. Happy to support local business!
(Out of 5 Stars)
11/2/2021 Adrienne , Online Review
Nice furniture options and happy with the delivery and set up.
(Out of 5 Stars)
11/1/2021 Rebecca , Online Review
We enjoyed working with Monica Mayer. We're so excited for our napping couch to come home to us! (we've been joking how it feels like we've adopted something for its forever home...haha). We also appreciate that we were able to purchase a made in Oregon piece of furniture...that was very important to us. And Key Home Furnishings had a great selection. I just referred Monica to a new friend last night. She was so helpful and warm and really made our shopping experience enjoyable...and that says A LOT because I do not like shopping!
(Out of 5 Stars)
10/31/2021 Amy , Online Review
Lorri was knowledgeable, patient and extremely helpful. It was great experience overall. Highly recommend.
(Out of 5 Stars)
10/31/2021 Amy , Online Review
Excellent customer service. Dan gave us space and appropriately took time to educate us on the pieces. The purchase process was fast which we loved. We shopped around a lot with Key being first stop. Came back around at the end to purchase from them. Good quality furniture, nice selection and at a fair price. Definitely recommend.
(Out of 5 Stars)
10/31/2021 Carol , Online Review
(Out of 5 Stars)
10/29/2021 Jen , Online Review
We love Key Home Furnishing. I found the website while looking for a specific sectional. I browsed their enormous inventory and loved what I saw. I had some questions so I sent a message through their texting option on the website. Lorri responded quickly. She was knowledgeable, sent all the information I requested and more. She even sent pictures! The sectional we wanted was the Stanton 495. They had one in their secondary warehouse which meant a longer wait. But Lorri said she would have it transferred to the main warehouse even though I wasn't sure on buying yet. This made it so if I did want to buy it was more easily accessible and would be delivered quickly. A few days had gone buy and we were still contemplating the purchase. She was not pushy but maintained communication as needed. We decided we wanted to see it in person and went to the store. Lorri was waiting for us at the store in order to help with any questions and move forward with the purchase if we wanted. They were busy and she spent the time with us. We bought the Stanton sectional and decided to do their delivery as it's an amazing price! They will deliver, set it up, and remove the packaging. We highly recommend purchasing from Key Home. We had tried to work with other furniture stores (Ashley's) and hated the experience. Working with Lorri definitely made us comfortable with the purchase. She was our favorite. Quality sectionals are expensive and with the warranty, maintenance package, and delivery options, Key Home makes it all very easy to maintain a great couch! It was more than worth the hour drive to purchase from Key Home!
(Out of 5 Stars)
10/28/2021 Aaron , Online Review
To be honest, I had a problem with my furniture, but Key Home Furnishings did more than refund my money, they went the extra mile and made things right. It's rare to find businesses with integrity these days, but this is one you can trust.
(Out of 5 Stars)
10/27/2021 Michelle , Online Review
Dan Jones was so helpful and knowledgeable. He shared all the savings possible which is a nice change . We shopped other furniture and will say Key Home was our best experience which is why we purchased from them.
(Out of 5 Stars)
10/27/2021 Rachelle , Online Review
Lorri is fabulous to work with, I made several purchases without even going in. The customer service is great and the delivery is usually the same week. I will definitely return!
(Out of 5 Stars)
10/26/2021 Dan , Online Review
(Out of 5 Stars)
10/26/2021 Bob , Online Review
I enjoyed a very good buying experience at Key Home Furnishings. A lady by the name of Brittany assisted me. I found her to be knowledgeable; professional; and intuitive....she found for me several items that will meet my particular needs perfectly. I would recommend talking with Brittany the next time you are thinking about visiting Key Home Furnishings.
(Out of 5 Stars)
10/25/2021 Tobe , Online Review
(Out of 5 Stars)
10/23/2021 Tim , Online Review
As always the service at Key Home Furnishings was excellent. And we were pleasantly surprised that our order was delivered so quickly.
(Out of 5 Stars)
10/23/2021 1Dylatron , Online Review
(Out of 5 Stars)
10/20/2021 Lauren , Online Review
We had a great experience at Key Home Furnishings! They have a good selection and the delivery process is seamless. We worked with Lynda and she was very helpful, answered all of our questions, and made the process easy. After delivery we had some questions and we received assistance very quickly. I definitely recommend going here if you're looking for quality furniture and good service.
(Out of 5 Stars)
10/20/2021 Kelly , Online Review
(Out of 5 Stars)
10/20/2021 John , Online Review
We just finished a remodel and we're looking for new furniture. We've been furniture shopping in many other places from top of the line to department stores. Many place have mediocre quality at top end prices. Not Key, they have a big selection, great USA made brands at great prices. They will be my first stop from now on! Brittney was awesome as well. She pointed us to exactly what we we looking for first stop. She was also able to take care of us and another customer without us feeling neglected. Excellent customer service.
(Out of 5 Stars)
10/18/2021 Cynthia , Online Review
(Out of 5 Stars)
10/18/2021 Angela , Online Review
Tim was amazing. Not pushy at all. Found is exactly what we were looking for. He had everything right in front of us on paper so we could see what we were buying and when to expect it. First time buyer there. Will be back for more.
(Out of 5 Stars)
10/18/2021 Marcus , Online Review
We loved the fact that your store sold what we saw on the floor. Many other furniture stores only display it and then order it for you, with quite a delay. That is very frustrating from a consumer's point of view. Also, Dan, our sales rep was fantastic.
(Out of 5 Stars)
10/18/2021 Brittany , Online Review
My husband and I had a wonderful experience choosing a new couch for house. Tim was friendly informative and professional. Thank you for an easy purchase!
(Out of 5 Stars)
10/17/2021 Shirley , Online Review
Janie is incredible! She knew exactly what I needed and coordinated all the pieces to go together beautifully! The whole process was done quickly and efficiently with all the staff. I highly recommend finding Janie for fantastic service and knowledge with a very personal touch. Thank you so much, Janie!
(Out of 5 Stars)
10/17/2021 Larry , Online Review
Best selection, best service and best price. Why would you shop anywhere else?!
(Out of 5 Stars)
10/17/2021 Richard , Online Review
Great ,friendly, caring, knowledgeable staff.
(Out of 5 Stars)
10/16/2021 Tim , Online Review
(Out of 5 Stars)
10/15/2021 Ermie , Online Review
Very helpful and knowledgeable consultants and wide selection/options. Thank you Brittney.
(Out of 5 Stars)
10/15/2021 Micki , Online Review
Brittany assisted me promptly with finding the perfect recliner. More petite than most, as I am a small person. Got a Stanford with custom fabric in a gorgeous tangerine. Beige be gone! Micki
(Out of 5 Stars)
10/15/2021 Kristine , Online Review
(Out of 5 Stars)
10/15/2021 Jason , Online Review
(Out of 5 Stars)
10/14/2021 Lorie , Online Review
Ryan was great to work with. He was extremely professional and down to earth. We told him exactly what we were looking for in a sofa and bought the first one he showed us. Everyone on the team was very nice. Will definitely recommend to friends and family!
(Out of 5 Stars)
10/14/2021 David , Online Review
Very helpful staffperson without the pressure. Answered our questions and gave honest guided feedback.
(Out of 5 Stars)
10/12/2021 Sarah , Online Review
(Out of 5 Stars)
10/12/2021 Mark , Online Review
Dan was patient, kind, thorough and professional.
(Out of 5 Stars)
10/12/2021 Lorene , Online Review
(Out of 5 Stars)
10/11/2021 H. , Online Review
(Out of 5 Stars)
10/11/2021 Todd , Online Review
Service was friendly and informative. Easy to view and try out multiple options. We were able to find something in stock and available.
(Out of 5 Stars)
10/11/2021 Beebo , Online Review
(Out of 5 Stars)
10/10/2021 Mae , Online Review
I have been searching for a couch on and offline for months. I went to the usual suspects but they didn't have the right combination of excellent quality, lead time, and perfect configuration sofa I have been looking for. I went to Key and Lynda zeroed in on what I was looking for within minutes. I am so excited and thankful I stumbled across this excellent and well stocked store. I will definitely go back for any of my future furniture needs.
(Out of 5 Stars)
10/9/2021 Katie , Online Review
(Out of 5 Stars)
10/8/2021 matt , Online Review
Incredible service, fair pricing and impeccable service without being overbearing or pushy at all. Will return since we are new residents to the area.
(Out of 5 Stars)
10/7/2021 Angie , Online Review
Great service! IN STOCK!😊 will be sending everyone I know here.
(Out of 5 Stars)
10/6/2021 Shelbi , Online Review
I found this place because of the good reviews and I'm so glad I stopped in. I told Dan what I was looking for and he led me straight to it and helped us find exactly what we needed. Perfect couch for us and can't wait to get it delivered. Cost was great as well. He was knowledgeable, helpful, and pleasant to work with. Absolutely recommend.
(Out of 5 Stars)
10/5/2021 Shannon , Online Review
(Out of 5 Stars)
10/3/2021 Barbara , Online Review
(Out of 5 Stars)
10/1/2021 Terri , Online Review
I called in to see if they had records of past purchases, they do! I wanted to get the same couch I had gotten a few years ago(mine disappeared when my son moved). They checked stock with Basset and yes they do still make and stock the couch. Put a deposit down over the phone and couch is on its way😊
(Out of 5 Stars)
10/1/2021 Susan , Online Review
Selection, variety of fabrics and sofas. Janie was fun and knowledgeable to work with. All around a wonderful experience!
(Out of 5 Stars)
10/1/2021 Peter , Online Review
Amanda was awesome: the epitome of efficiency and professionalism.
(Out of 5 Stars)
9/30/2021 Jerry , Online Review
(Out of 5 Stars)
9/29/2021 Ebrima , Online Review
Thank you Lorri, you have this journey of furniture shopping easy and less stressful. Thank you for your professionalism and timely assistance.
(Out of 5 Stars)
9/28/2021 Carol , Online Review
Lynda was wonderful. Totally enjoyed our time with her. She answered all our questions and was very knowledgeable about their inventory. Would highly recommend her.
(Out of 5 Stars)
9/27/2021 Jet , Online Review
Janie was great to work with and very helpful!
(Out of 5 Stars)
9/26/2021 Janine , Online Review
(Out of 5 Stars)
9/25/2021 carrie , Online Review
KC was lovely to work with and we love the options Key offers!!
(Out of 5 Stars)
9/25/2021 Maria , Online Review
Very well satisfied with the customer service from start to finish. We highly encourage and recommend this establishment to be on your list when purchasing home furnishings. It was our last stop of many and we are super happy with our purchase.
(Out of 5 Stars)
9/24/2021 Alaska , Online Review
(Out of 5 Stars)
9/22/2021 Masoudeh , Online Review
(Out of 5 Stars)
9/21/2021 Angela , Online Review
Danielle was an amazing salesperson, full of helpful information. We definitely be contacting her for further purchases.
(Out of 5 Stars)
9/20/2021 Rian , Online Review
Lynda was great! She was very informative and knowledgeable. She provided several quotes and answered all my questions.
(Out of 5 Stars)
9/19/2021 Amir , Online Review
(Out of 5 Stars)
9/18/2021 Ryan , Online Review
Had a very nice experience. No pressure. Easy process. Bought a sofa w/ chaise. Will update on how the delivery experience went in 13-17 weeks.
(Out of 5 Stars)
9/17/2021 Rachelle , Online Review
(Out of 5 Stars)
9/12/2021 Andrea , Online Review
We were welcomed as soon as we walked in the door, and Ryan listened and remembered what we were looking for, and helped us find the right furniture for us. The process was surprisingly quick and simple. We are looking forward to the delivery of our new sectional and other pieces!
(Out of 5 Stars)
9/11/2021 sierra , Online Review
Fantastic customer service. Amazing sale!
(Out of 5 Stars)
9/10/2021 Marge , Online Review
(Out of 5 Stars)
9/10/2021 Shannon , Online Review
We worked with Tim and he was so helpful with choosing a couch. All the people at the front and back desk were very friendly and helpful too!
(Out of 5 Stars)
9/10/2021 Sun , Online Review
I stopped by to find an accent table for my home. They happen to have great Labor Day sale, and not only was I able to find an accent side table, but comfy chairs and ottoman for a reading room corner and also couple outdoor chairs that was on clearance. Great quality even for the bargain find! Will stop by again when need furniture in future. Although most of my funds were deep discounted, they were all super friendly. Thank you Danielle!
(Out of 5 Stars)
9/9/2021 Linda , Online Review
(Out of 5 Stars)
9/9/2021 Jill , Online Review
(Out of 5 Stars)
9/9/2021 Sandy , Online Review
Ryan was great!! He helped my daughter and I pick out a dresser for her nursery but unfortunately it was not available for 3 months so we chose a different dresser that was available elsewhere. But I did pick up a clearance night stand for a really good price!!
(Out of 5 Stars)
9/9/2021 Jeff , Online Review
My wife and I had a fantastic shopping experience. The sales person listened to our needs and was able to show us furniture that worked for us. We were expecting to wait six months or longer, but were ecstatic to find they had our furniture in stock.
(Out of 5 Stars)
9/9/2021 colleen , Online Review
(Out of 5 Stars)
9/9/2021 John , Online Review
Nothing but positive things to say about KEY Home Furnishings. What stood out the most however was the experience with our Furniture design consultant, Brittany Schwab. She exceeded our expectations from her helpfulness, patience, friendliness and professional knowledge. We look forward to shopping there again in the future.
(Out of 5 Stars)
9/9/2021 Beth , Online Review
Lynda was so nice and went above and beyond to help us find the perfect couch for our new home. Highly recommend!
(Out of 5 Stars)
9/8/2021 Jennifer , Online Review
Janie was great! Knowledgeable, personable and no pressure. So far my experience with Key has been top notch. I'll know more once my sofa has been delivered!
(Out of 5 Stars)
9/8/2021 Britt , Online Review
Really high quality Stanton couches, made locally to order. I really enjoyed working with the sales rep. He was incredibly helpful, running numerous quotes for fifteenth fabrics and configurations. It was truly no pressure, honest feedback. Highly recommend.
(Out of 5 Stars)
9/8/2021 Catherine , Online Review
(Out of 5 Stars)
9/8/2021 Darren , Online Review
(Out of 5 Stars)
9/7/2021 Cory , Online Review
Bought some Stanton couches here on custom order. The salespeople were helpful and not pushy. Prices were the best around. Stanton is way behind on custom orders but, Key kept us up to date to the status of our order and delivered before projected. All in all a great experience.
(Out of 5 Stars)
9/7/2021 tommy , Online Review
(Out of 5 Stars)
9/7/2021 Terry , Online Review
(Out of 5 Stars)
9/7/2021 Roy , Online Review
Our salesperson Brittany was so knowledgeable about the product. She knew fabric options and was able to answer all our questions. It made things a lot easier for us to make a decision. You should definitely check them out and ask for Brittany if your shopping for furniture.
(Out of 5 Stars)
9/7/2021 Jennifer , Online Review
(Out of 5 Stars)
9/6/2021 Robert , Online Review
Found the staff to be very friendly and professional. Big Thanks go out to Brittany.
(Out of 5 Stars)
9/5/2021 Ian , Online Review
Brittany (our salesperson) was awesome. She helped us find exactly what we where looking for. We were in and out in 20 minutes. We've purchased from KEY before and have always been happy.
(Out of 5 Stars)
9/4/2021 Angela , Online Review
Great selection, quality products and wonderful staff
(Out of 5 Stars)
9/3/2021 Veronica , Online Review
(Out of 5 Stars)
9/3/2021 Pat , Online Review
Ryan is the man. He knows his stuff and was very helpful. No pressure salesman. All the furniture we decided on was in stock, no 6 month covid delay, and it was delivered and set up within 3 days! And as an added bonus the old furniture was hauled away as well. Big thumbs up to Ryan and the moving guys!
(Out of 5 Stars)
9/2/2021 Carrie , Online Review
Brittany was very helpful showing us around and soon understood exactly what we were looking for and would fit our tall, slender bodies. She then took us to a wonderful love seat. She then helped us pick out 6 fabric swatches to take home and match with bout furniture and rug. She met us back at the store 2 days later and helped us order the love seat and pillows. We look forward to our custom order being delivered and were surprised at how inexpensive custom made, high quality, solid wood frame could be. Very happy with Key.
(Out of 5 Stars)
8/31/2021 Kimberly , Online Review
Key sells high-quality, beautiful, and comfortable furniture. I purchased a couch and an ottoman and I LOVE them. My salesperson was knowledgeable, helpful, and relaxed. There was no pressure which is so important with large purchases. Delivery was flawlessly coordinated (through text) and the couch arrived within 48 hours. It took just minutes for the guys to set it up. They were friendly and incredibly conscientious - making sure they removed all wrap, tags etc. As if it couldn't get any better, the brands Key carries are Oregon made and Oregon owned which means you will feel great about your purchase if you're anything like me.
(Out of 5 Stars)
8/30/2021 Dustin , Online Review
KC was great! I gave here a brief description of what I was looking for and she took me right to the living room set I had in my head. She then showed me another set that made much more sense for what I actually needed. She showed me exactly what I was looking for and didn't try to sell me something I didn't want. Much appreciated!!
(Out of 5 Stars)
8/30/2021 Darrell , Online Review
We had a pleasant, no pressure shopping experience. Our sales person was quite knowledgeable and helpful.
(Out of 5 Stars)
8/26/2021 Susan , Online Review
(Out of 5 Stars)
8/26/2021 Blanche , Online Review
Wonderful easy transaction! Got a new FlexSteel sofa, loveseat, and chair. Not happy I have to wait 30 weeks, but that is what it is. Good things come to those who wait‚ very knowledgeable and wonderful to work with!!
(Out of 5 Stars)
8/26/2021 Karen , Online Review
Brittany was very helpful and knowledgeable! Thank you for a great experience buying our new furniture.
(Out of 5 Stars)
8/26/2021 Judi , Online Review
Key Home Furnishings is a great store. Knowledgeable staff (especially Janie) and great selection. Will definitely shop there again!
(Out of 5 Stars)
8/25/2021 Norm , Online Review
This was the best experience we have ever had at a furniture store. The salesperson was great in every way. She called us by our first names throughout the whole transaction. She explained everything about the piece of furniture we were interested in. Our son recommended this store. We would highly recommend it to everyone.
(Out of 5 Stars)
8/24/2021 Carol , Online Review
They were extremely helpful! Very informative! Gave us many options and helped us to decide on the furniture that we wanted. We consider the furniture high quality and a fair price.
(Out of 5 Stars)
8/24/2021 Nicole , Online Review
The best experience from start to finish. Will definitely purchase from them again in the future!
(Out of 5 Stars)
8/24/2021 Steven , Online Review
(Out of 5 Stars)
8/23/2021 Saneet , Online Review
We found Key Home on google on our way to look at furniture in Portland. Danielle was amazing! She showed us exactly what we were looking for, showed us all the options, priced items out for us and everything. I've never dealt with a better sales person! Will definitely be coming back for more furniture in the near future!
(Out of 5 Stars)
8/20/2021 Wayne , Online Review
(Out of 5 Stars)
8/19/2021 Katie , Online Review
Such great customer service and highly recommend. Huge selection!
(Out of 5 Stars)
8/19/2021 Joanna , Online Review
I had a wonderful experience with Danielle. She was personable and friendly. She was open to hearing my needs and allowing me to make decisions without any pressure. It was a fantastic experience.
(Out of 5 Stars)
8/18/2021 Rhonda , Online Review
Had an excellent experience. Was in and out in 20 min. Went in knowing what I wanted and was directed to exactly that. Price was what I was looking to spend. Will return when the need arises.
(Out of 5 Stars)
8/18/2021 Olajuwan , Online Review
(Out of 5 Stars)
8/17/2021 Katie , Online Review
(Out of 5 Stars)
8/17/2021 Sheila , Online Review
I called and spoke to Lynda and let her know exactly what I was looking for. She sent me pictures of what they had that she thought fit my description. They all looked promising so I stopped by and tried them out. Lynda was very knowledgeable about the products and answered all my questions. She was professional and personable. I bought 2 couches and would definitely return
(Out of 5 Stars)
8/16/2021 Elizabeth , Online Review
(Out of 5 Stars)
8/14/2021 Robert , Online Review
Was helped by Dan Jones. He knew exactly what I was looking for by our discussion on the phone. When I got there he showed me a few options of which one I picked. About 15 minutes later I was done and out the door. Wham bam thank ya man I was a happy man. Highly recommend!
(Out of 5 Stars)
8/14/2021 David , Online Review
Very upbeat and "can do"personnel. Large furniture stores expect you to wait 6 to 8 weeks or more for delivery because of supply line issues due to covid. Key Home Furnishings was ready to deliver as early as 2 days after purchase regardless of which recliner style we were going to select.
(Out of 5 Stars)
8/14/2021 Vanessa , Online Review
(Out of 5 Stars)
8/13/2021 Sue , Online Review
We arrived at the store looking for a specific item Diane meet us at the door and listened intently. She was able to find exactly what we were looking for. It is a custom order and yet she offered us a discount. Her price was lower than a quote from another furniture store. We ordered and can't wait to get it in six months. Thank you Diane - for your patience and expertise - it was a pleasure working with you.
(Out of 5 Stars)
8/13/2021 Kristine , Online Review
(Out of 5 Stars)
8/13/2021 Julie , Online Review
(Out of 5 Stars)
8/11/2021 Gary , Online Review
(Out of 5 Stars)
8/11/2021 Julie , Online Review
We worked with Ryan and had a great experience. He is knowledgeable, has a good eye to put spaces together and responsive. We went to Lake Oswego and the store was inviting, the staff friendly. We have already received some pieces and are pleased with the quality. We will have need of some other items and will definitely be back.
(Out of 5 Stars)
8/10/2021 Steven , Online Review
Very good furniture and a very attentive sales person
(Out of 5 Stars)
8/10/2021 Pam , Online Review
(Out of 5 Stars)
8/10/2021 Kellen , Online Review
Great service, great deals. KC was a great help in making our purchase happen!
(Out of 5 Stars)
8/10/2021 Kristina , Online Review
Friendly and knowledgeable. Great selection of furniture
(Out of 5 Stars)
8/10/2021 Kathy , Online Review
We had an awesome experience!! Lorri help me and my husband pick out a sofa and gave us lots of ideas of decorating with assorted pillow rugs and end tables!! I will definitely be back and I'll ask for Lorri although it just seems like everyone is very attentive to their customers!! First time I had been there and I was impressed!!
(Out of 5 Stars)
8/9/2021 Jeri , Online Review
I purchased a recliner chair and a tv console. Lori was great, very informed and truly listened to what I was needing. The experience was 100% positive. Thank you Lori.
(Out of 5 Stars)
8/9/2021 Anthony , Online Review
(Out of 5 Stars)
8/8/2021 Wendy , Online Review
(Out of 5 Stars)
8/8/2021 Sarah , Online Review
(Out of 5 Stars)
8/7/2021 Steve , Online Review
Best furniture store we have shopped by far. Dianne was very helpful with making decisions and had fantastic design suggestions that positively influenced our final selections. We won't go anywhere else for our furniture needs in the greater Portland area from now on.
(Out of 5 Stars)
8/5/2021 Jessie , Online Review
(Out of 5 Stars)
8/4/2021 Lindsay , Online Review
(Out of 5 Stars)
8/3/2021 Devin , Online Review
Nice people, great selection of quality furniture and prices are fair. Also very flexible on delivery and were able to get us our new couch faster than we originally asked. Couldn't have had a better experience.
(Out of 5 Stars)
8/3/2021 Aaron , Online Review
Great experience
(Out of 5 Stars)
8/2/2021 Lynn , Online Review
Nice selection of quality furniture. Working with Lori was an excellent experience for she is very knowledgeable and was able to price match a competitor. Very impressed overall and will patronize again.
(Out of 5 Stars)
8/2/2021 Michele , Online Review
We had a really good experience shopping at KEY Home Furnishings. Lorri was very helpful and also gave us the space we needed to make decisions.
(Out of 5 Stars)
8/1/2021 Rachel , Online Review
Lovely store and very helpful staff. I was able to get the couch and ottoman I wanted and have it delivered within days. I definitely recommend shopping here!
(Out of 5 Stars)
8/1/2021 J & S , Online Review
Walked in and greeted by very friendly and knowledgeable lady. Helped us find two pieces that worked perfectly with our design. Would recommend to anyone looking for a no hassle shopping experience.
(Out of 5 Stars)
8/1/2021 Brian , Online Review
Excellent service, start to finish. Tim was knowledgeable and very helpful.
(Out of 5 Stars)
7/31/2021 Carol , Online Review
(Out of 5 Stars)
7/29/2021 Jodi , Online Review
Lorri was wonderful. She was very knowledgeable and everything that we spoke about. I enjoyed the experience of searching out and buying a new sectional and coffee table. I am planning on returning to furnish another room soon. I have purchased from Key Home Furnishings in the past. Looking forward to going back again.
(Out of 5 Stars)
7/26/2021 Lynne , Online Review
(Out of 5 Stars)
7/26/2021 Nathan , Online Review
(Out of 5 Stars)
7/25/2021 Antony , Online Review
(Out of 5 Stars)
7/22/2021 Judy , Online Review
This was the fastest, easiest furniture buying experience we have ever had. We were looking for high end outdoor pieces, and found exactly what we were looking for. Guided by your excellent salesman, Dan Jones, options were explained, questions were answered, and the sale was made. Your inside staff was friendly, quick, and efficient, and delivery details were firmed up. Your delivery and installation team of Jerry and Luke, were the best. They patiently unpacked all the pieces, arranged and rearranged everything to our liking, and carefully cleaned up behind themselves. We feel that we got great value for our money and look forward to Key being our furniture partner again soon.
(Out of 5 Stars)
7/21/2021 Peter , Online Review
Friendly, low-pressure sales people. Felt like I could browse without the intensity at some places, while still getting quick help when I needed it. Easy transaction. Great experience!
(Out of 5 Stars)
7/21/2021 Elisha , Online Review
Ryan was really nice through the whole process. Great experience and definitely would recommend to anyone who needed furniture.
(Out of 5 Stars)
7/20/2021 Sean , Online Review
Danielle was knowledgeable and very helpful with picking out fabrics for our couch and pillow. Would highly recommend coming here!
(Out of 5 Stars)
7/19/2021 A , Online Review
(Out of 5 Stars)
7/19/2021 Daniel , Online Review
Was able to use our in-store credit and found a nice sectional that met our needs perfectly. The sales lady was very knowledgeable and respectful and was understanding of our unique delivery arrangements.
(Out of 5 Stars)
7/19/2021 Steve , Online Review
(Out of 5 Stars)
7/18/2021 Nancy , Online Review
(Out of 5 Stars)
7/18/2021 Mary , Online Review
They have a WIDE SELECTION to choose from and Tim their salesman is so knowledgeable and very helpful !!
(Out of 5 Stars)
7/17/2021 Samantha , Online Review
We had a flawless experience! Their service and follow up was excellent. We love our new furniture and would definitely use them again.
(Out of 5 Stars)
7/15/2021 Timothy , Online Review
Brittany is the consummate professional. She is excellent at what she does. I will be contacting her soon for additional furniture consultation and purchase. Thanx for your help, Brittany. Oh, and by the way, I just learned from my neighbors that you were their consultant also. They spoke highly of you and we shared experiences. See you soon for my next purchase as discussed.
(Out of 5 Stars)
7/15/2021 Brenda , Online Review
(Out of 5 Stars)
7/15/2021 Keith , Online Review
(Out of 5 Stars)
7/15/2021 K , Online Review
They have a great selection of affordable furniture. Everyone is super helpful without being pushy. Lorri went above and beyond when I had second thoughts about the color of the chair I picked. The experience was great all around
(Out of 5 Stars)
7/14/2021 Dennis , Online Review
Helpful sales person... informative but no pressure !
(Out of 5 Stars)
7/14/2021 Lianne , Online Review
Expert, attentive, efficient: practically perfect in every way. Just like Mary Poppins.
(Out of 5 Stars)
7/11/2021 Keith , Online Review
Brittany greeted us as we walked in the door and was extremely knowledgeable and professional the entire time. We were very pleased with the whole experience and would highly recommend Key Home Furnishings to anyone searching for furniture
(Out of 5 Stars)
7/11/2021 Kathy , Online Review
We needed a new sofa for our beach home. I talked to Janie and asked about the size, she told me it would have to be custom made the size was large. She told me 3-4 months I was fine with that. So I made a appointment with her to come see what we could sit on and try out. When I got there she showed me 3-4 ideas then fabrics. I was so excited. I have to say the prep she did before I got there was so much more than expected. I picked our fabric and 2 chairs also. I was done in a hour and 15 minutes. Thank you Janie for your complete dedication to your customers and my time.
(Out of 5 Stars)
7/11/2021 Mickey , Online Review
(Out of 5 Stars)
7/11/2021 David , Online Review
Very nice selection of furniture. Kind of a hidden shopping surprise.
(Out of 5 Stars)
7/9/2021 Alan , Online Review
Great Experience from sales to finance to delivery! We will be back!!
(Out of 5 Stars)
7/8/2021 Michael , Online Review
(Out of 5 Stars)
7/6/2021 Sam , Online Review
(Out of 5 Stars)
7/6/2021 Sky , Online Review
Janie was very helpful and patient while assisting us decide on our new sofa. We were impressed Keys in store selection and relaxed sales atmosphere, would definitely shop there again in the future.
(Out of 5 Stars)
7/6/2021 Jenna , Online Review
(Out of 5 Stars)
7/5/2021 Micki , Online Review
Such a great selection and always so helpful!
(Out of 5 Stars)
7/4/2021 Mark , Online Review
My husband & I visited 4-5 other furniture stores before we found Key Home Furnishings. Their selection is outstanding, & Lorri Weigel's extensive knowledge of each manufacturer was a great help in our decision-making process. She was realistic in projecting time frames for our custom order, was patient, professional & complete in every detail.
(Out of 5 Stars)
7/2/2021 Anne , Online Review
Calm, competent, helpful Diane
(Out of 5 Stars)
6/30/2021 Virginia , Online Review
(Out of 5 Stars)
6/29/2021 Frank , Online Review
Great experience, great selection, and they have inventory.
(Out of 5 Stars)
6/28/2021 Jim , Online Review
Very knowledgeable and friendly. Would definitely recommend it to our friends.
(Out of 5 Stars)
6/23/2021 Ed , Online Review
(Out of 5 Stars)
6/22/2021 Tracy , Online Review
(Out of 5 Stars)
6/21/2021 Bryon , Online Review
We went to Mor furniture and have been waiting for 6 months for a sectional couch that we never got. We stepped inside key home furnishings and got our new Stanton sectional in 1 week. The sales staff treated us like family, no pressure and even sent us home to measure our space before we bought our sectional. Danielle was our representative and she was fantastic, we will definitely be bringing our business back here again.
(Out of 5 Stars)
6/20/2021 Bill , Online Review
No pressure. At. All. Very easy to work with. Knowledgeable. Dan always made me feel like I was his only customer when he was really busy with 3 separate customers. I'll be back.
(Out of 5 Stars)
6/20/2021 SarahL , Online Review
(Out of 5 Stars)
6/19/2021 Wooly , Online Review
We had wonderful and successful experience at Key Home Furnishings . The staff were so friendly and knowledgeable about all their furniture. They have some really good quality at affordable prices. I would definitely buy there in the future and I highly recommend them!! 5 Stars!!
(Out of 5 Stars)
6/19/2021 Robin , Online Review
The experience being serviced by Dianne Portrait was perfect.
(Out of 5 Stars)
6/16/2021 Mike , Online Review
Ryan was a great help! He helped us think through exactly what we wanted in our living room and hooked us up with a great situation that we are excited about! If I could give 10 stars I would but google only allows 5.
(Out of 5 Stars)
6/15/2021 Sara , Online Review
I went to Key Home because they have Stanton options in stock. My sales assistant, Lynda, let me go at my own pace and balanced that with making sure I had support and answers. When my impulsivity caused me to pick something that wouldn't fit (discovered when I went home and remeasured) she helped me order exactly what I wanted!
(Out of 5 Stars)
6/14/2021 SEP , Online Review
(Out of 5 Stars)
6/14/2021 Katie , Online Review
The best furniture shopping experience ever! Dan was knowledgeable and super-helpful and we quickly selected everything we needed. The selection of furniture on the floor was excellent, with extensive options for customization, and prices were very reasonable.
(Out of 5 Stars)
6/9/2021 Shelli , Online Review
(Out of 5 Stars)
6/8/2021 Toni , Online Review
Diane was very helpful and knowledgeable.
(Out of 5 Stars)
6/8/2021 Brian , Online Review
Customer design center was very helpful and awesome to work with. Lori was excellent sale person and knowledgeable in the products I was looking for
(Out of 5 Stars)
6/7/2021 James , Online Review
We walked in to the store on a Sunday morning and were greeted by our sales girl. She let us shop and never put any pressure on us. She was full of information and was knowledgeable on every piece. She also helped us find a rug that fit perfectly into our furnishing plan... We are so excited to find such an outstanding store with knowledgeable sales people...
(Out of 5 Stars)
6/7/2021 Steven , Online Review
(Out of 5 Stars)
6/7/2021 Brad , Online Review
My wife and I were referred here by some family members. We have a had some bad experiences in buying furniture before. Our last couch was very expensive and has now fallen apart. Upon arriving in the showroom we were immediately greeted by a the wonderful salesperson Dan. He bestowed upon us all the knowledge we could have ever wanted to know and answered our questions promptly. He had us try out the furniture and made recommendations. He even gave my wife and I time to wander by ourselves and in doing so we decided to buy. He didn't try and upsell us or push us into anything he even told us to try out our new loveseat before purchasing other new items. Our new loveseat comes this week and both my wife and I cannot wait. We spent the weekend scowling at the eye site of a couch that we currently have occupying the specs our new loveseat will go in. Honestly you guys have made a fan and you have my business. Thank you for the wonderful buying experience.
(Out of 5 Stars)
6/7/2021 Ralph , Online Review
Excellent customer service and very friendly and knowledgeable. The quality of the furniture was so much better than what we had seen at other stores.
(Out of 5 Stars)
6/6/2021 Collette , Online Review
Tim was very helpful and knowledgeable! Very kind. Great experience!
(Out of 5 Stars)
6/4/2021 Suzanne , Online Review
(Out of 5 Stars)
6/3/2021 Julie , Online Review
I appreciated being able to browse and ask questions without being rushed, and to receive good design advice. The quality of the items in the showroom were outstanding and I felt confident that I have purchased things that will last. Normally, shopping is a chore for me but Dianne and her colleagues made it enjoyable. I'll return in the future.
(Out of 5 Stars)
6/3/2021 Matt , Online Review
Brittany was extremely patient with us as we worked toward deciding on a reclining sofa for our media room; both she and Nichole were very helpful over the few days we visited the showroom and willingly researched our many questions regarding quality and rating of materials. We feel like valued customers and look forward to getting our new love seat. -Patricia & Matt
(Out of 5 Stars)
6/2/2021 Jenna , Online Review
Dan was the best, really enjoyed working with him and will definitely be back for future furniture purchases!
(Out of 5 Stars)
6/2/2021 Ivy , Online Review
We loved our experience with KEY Home Furnishings! KC was very helpful and answered all our questions so we could be sure the delivery would be a success. Our condo has no elevator and a narrow staircase and KEY Home Furnishings looked at all the dimensions to confirm the couch we wanted would fit up the stairs. We were able to get the Stanton couch we wanted within a week and the delivery was on time and smooth. They have a great tracking system so you can see where your delivery is throughout the day. This was a huge step up for us after we had originally ordered a couch through Ashley Furniture which was only supposed to take three months to come but instead took six months with hardly any communication from Ashley Furniture about the delays. It also turned out that the couch didn't fit up the stairs even though we were told it would be no problem which is why we ended up having to return it. However, KC was thorough and helpful the whole way and we can't say enough good things about our experience. Would highly recommend and purchase again!
(Out of 5 Stars)
6/1/2021 Hailly , Online Review
Janie was great at helping me find a couch for my new apartment. It was a very quick, easy process and I'm so glad I went! Thanks for all the help!
(Out of 5 Stars)
6/1/2021 Staci , Online Review
(Out of 5 Stars)
5/31/2021 Quay , Online Review
We were only shopping for couches so I can't comment on the other products they sell but we visited a few places after first going to Key Home Furnishings to check other options and none had as many we liked. In fact the hardest job was narrowing down the choice there were so many we liked. We were originally planning on a 3 seater and a love seat (two seater) but the sales person pointed out another in between option which we didn't even know about and we ended up purchasing. Very happy with the price of the two couches (less than one at one of the other stores...but they do have higher end options). The staff were friendly and knowledgeable and weren't constantly pestering us while we wandered around the store.
(Out of 5 Stars)
5/31/2021 Dina , Online Review
Lynda was a tremendous help in selecting the right chairs. We really appreciate her insight.
(Out of 5 Stars)
5/30/2021 Jane , Online Review
I was assisted by KC and she was terrific. She was efficient, yet friendly and knowledgeable. Safety measures for CoVid we're always observed too. It was a great and successful experience for me! I recommend this furniture store.
(Out of 5 Stars)
5/29/2021 Braaap , Online Review
Excellent customer service! Janie was helpful and very professional! I would shop here again.
(Out of 5 Stars)
5/29/2021 Bob , Online Review
(Out of 5 Stars)
5/28/2021 sandra , Online Review
(Out of 5 Stars)
5/28/2021 Anna , Online Review
Ryan is great and easy to work with. He is knowledgeable and incredibly patient. I highly recommend Key Furnishing and Ryan specifically.
(Out of 5 Stars)
5/26/2021 Lois , Online Review
Great job finding us the right piece of furniture. Lorri will listen and help you find just what you're looking for.
(Out of 5 Stars)
5/26/2021 Hilary , Online Review
Very helpful staff without being overbearing and wonderful selection of sofas.
(Out of 5 Stars)
5/25/2021 Andrea , Online Review
Had such a great experience with Key Home Furnishing. There was no pressure to buy and we were allowed to browse without someone on our heels. When we were ready to buy, Brittany was great! Very laid back, easy to work with, and super informative and helpful with our questions, concerns and fabric choices. The process was thoroughly explained and although we are bummed to have to wait so long for our sectional, we are really happy with our purchase. The wait will definitely be worth it ... and we are so happy to have bought locally with Stanton. Proud to support small and local businesses, especially in these times.
(Out of 5 Stars)
5/25/2021 ERNEST , Online Review
(Out of 5 Stars)
5/25/2021 Bonnie , Online Review
Even though I wasn't able to travel to the store, I received prompt, helpful and thorough assistance from their sales team and am looking forward to receiving our sofa next weekend.
(Out of 5 Stars)
5/25/2021 Connie , Online Review
(Out of 5 Stars)
5/24/2021 Julie , Online Review
The sales team was great. Showed me what I was looking for and let me test it out. I went home with measurements and found the perfect spot. Called the store and purchased over the phone. Delivery in 6 days.
(Out of 5 Stars)
5/24/2021 Lauren , Online Review
TIM was very calm, and knowledgeable about everything regarding what I was looking for. I came in looking for a topper, but I ended up getting a new mattress because of him. He was not pushy, just informative and wanted me to find what's best for me, not what's best for his wallet. I loved this guy. Bonus was while we were filling out paperwork we had a really fun conversation. My mom came along with me for this, and now she's trying to convince my dad that theeey need a type of the mattress I got after listening to him (and trying out the mattress). The mattress can sell itself, BUT there are a lot of sales people who will push me out the door with their...style of selling. This guy, Tim, was so wonderful! I could go on, but I'd end up writing a guideline essay for other salespeople.
(Out of 5 Stars)
5/23/2021 Al , Online Review
I like the quality of your furniture. Brittany Schwab was fantastic! Having been in sales we appreciated that she gave us space to look around yet would check back to see if we had any questions and offered suggestions. She's a wonderful asset to your company
(Out of 5 Stars)
5/22/2021 Julie , Online Review
The salesperson was friendly and knowledgeable and helped us find the perfect sectional for our space!
(Out of 5 Stars)
5/19/2021 Kathy , Online Review
Selecting and ordering was a breeze. I will leave a full review once I actually receive my items!
(Out of 5 Stars)
5/19/2021 Charlyn , Online Review
2nd time shopping at Key Home Furnishings. The service & selection was exceptional. I've recommended their store to all my family & friends.
(Out of 5 Stars)
5/18/2021 Joyce , Online Review
Linda Schwab was great (and patient) in helping me find the right solutions for redoing my living room.
(Out of 5 Stars)
5/18/2021 Sharon , Online Review
Dan helped my husband and I with our furniture purchase. He was incredibly helpful throughout the whole process. Highly recommend!
(Out of 5 Stars)
5/16/2021 Suzanne , Online Review
We came in to find a good sleeper couch. ...Janie immediately showed us the one she most recommended... and in fact, had in her own home! She was both patient and extremely knowledgeable. It was fun and a very positive experience! Suzanne
(Out of 5 Stars)
5/14/2021 Anita , Online Review
Janey was extremely helpful and spent all the time we needed to choose our furniture. She is very knowledgeable and went over everything in detail. Can't wait for our adjustable bed and new chair to be delivered!
(Out of 5 Stars)
5/14/2021 Shannon , Online Review
(Out of 5 Stars)
5/13/2021 Ann , Online Review
We received an immediate warm greeting from KC as we entered the store. She was quick to ask us what we were looking for. And was quick in showing us the very items that we had envisioned. We found her to be knowledgeable about products, the financing, and understanding the design of our new sunroom. We are very pleased with the decisions we made and are anxiously awaiting the arrival of our furniture as our dream addition to our home comes to fruition.
(Out of 5 Stars)
5/13/2021 Nicole , Online Review
Janie is extremely attentive as well as knowledgeable! We ordered a kitchen dining table and look forward to furnishing our home with her help.
(Out of 5 Stars)
5/13/2021 Paul , Online Review
(Out of 5 Stars)
5/12/2021 Rich , Online Review
(Out of 5 Stars)
5/12/2021 Stephanie , Online Review
Danielle was very helpful and patient with us. We will work with her for our next furniture purchase.
(Out of 5 Stars)
5/11/2021 lillie , Online Review
I had spent several weeks going to different furniture stores looking for a couch that was both functional, comfortable, the right size, customizable, and affordable. I had all but given up until I walked in to this store. My sales person KC was so helpful in choosing coordinating colors and very knowledgeable about the financing process. I am so glad I found this store and I will be a repeat customer.
(Out of 5 Stars)
5/11/2021 Mehdi , Online Review
We've been looking for new furniture for our new home. After looking online and going to several furniture stores in the area, we found Key Home Furnishing. The design consultant we worked with (Lynda) was great at spending time with us to understand our need and patiently guided us throughout the decision making process. We are extremely happy with the quality of the furniture we've chosen and the prices we paid and can hardly wait to receive the items (unusually long delays due to Covid situation). If you're looking for any type of furniture (living room, bedroom, patio/outdoors) you should make sure to check out Key Home Furnishing... they're highly recommended.
(Out of 5 Stars)
5/11/2021 Betty , Online Review
Linda was an excellent salesperson. She gave us space when we needed it but was there to offer advice and service when we wanted it.
(Out of 5 Stars)
5/11/2021 Andrew , Online Review
Dan was incredibly helpful and patient, he didn't push a sale or seem to have any other agenda except for making sure I had all the info I could possibly need. He was extremely knowledgeable about not only the brands KEY has to offer, which are great, but he also knew competitors brands and standards. We even came in with 2 excited kids and he and the rest of the staff were all very kind. If you want great furniture at great prices, go here! I will go back again.
(Out of 5 Stars)
5/11/2021 Aran , Online Review
Great service, quality product, local manufacturing. And Dan was a great help.
(Out of 5 Stars)
5/10/2021 Cristal , Online Review
I used their chat feature online through their website to inquire about a couch that has been promising 6-8 months for customizations and way over priced in my area in WA. Lorri was fast and great at communicating clearly the exact customizations and prices we were looking for. Very fast at replying and made my phone order super smooth! Emailed me digital disclosures to sign and was very clear with what I was purchasing! I appreciate her prompt responses and her pleasantries over the phone/email! Even though I haven't met her in person, she made me feel comfortable and confident with the purchase we made. Thank you so much once again Lorri! Will definitely consider Key Home Furnishings in the future!
(Out of 5 Stars)
5/9/2021 Debby , Online Review
We were very very happy with the excellent service that Brittany gave us! We found the perfect sofas for our home and she was very knowledgeable and helpful! Some salespeople are pushy and annoying. She was neither! We loved her! I highly recommend this furniture store!
(Out of 5 Stars)
5/9/2021 KathleenB , Online Review
Our experience at Key Furniture was exemplary. We were greeted immediately by Dianne. We expressed what we were looking for. She was very knowledgeable. We felt at ease and confident in her assisting us. We are tasked with replacing a home and household that was lost to the 2020 fires last fall. Our goal is to chose carefully for the kind of quality that will last while we rebuild our lives and create new memories. The quality, prices, and convenient services combined with personal assistance far outshines the experience one might have at the big box stores and online.
(Out of 5 Stars)
5/8/2021 Josh , Online Review
(Out of 5 Stars)
5/7/2021 Kiki , Online Review
I was pleasantly surprised by the variety of stock and options they had while shopping for a new sectional. It's been 18 years since we bought a new couch so this was a big decision. Salesperson Kim Calder was amazing! She helped us find a the perfect size in the options we wanted that fit our space. We bought a down filled couch that was built locally in Tualatin so we are also supporting more than one local business by buying from this family owned store. We will be back to buy for our office soon.
(Out of 5 Stars)
5/7/2021 Amanda , Online Review
Lynda was helpful and knowledgeable. Dennis checked us out in no time.
(Out of 5 Stars)
5/6/2021 Amelia , Online Review
I am very happy with my decision to purchase a couch at KEY Home Furnishings. Diane helped my fiancé and I find our perfect couch and it was well below what we had budgeted for, thanks to a great sale they were having. I didn't feel pressured to make a decision, but Diane offered great advice when we asked for it. The next time I need some furniture, I will go here first.
(Out of 5 Stars)
5/5/2021 Kaagen , Online Review
(Out of 5 Stars)
5/4/2021 Heather , Online Review
Great customer service and fantastic options to choose. We purchased a sofa, coffee table and end table. Dianne was extremely knowledgeable and helpful.
(Out of 5 Stars)
5/4/2021 Kristi , Online Review
(Out of 5 Stars)
5/4/2021 Pamela , Online Review
(Out of 5 Stars)
5/2/2021 Josh , Online Review
(Out of 5 Stars)
5/2/2021 Josh , Online Review
(Out of 5 Stars)
4/30/2021 Luther , Online Review
(Out of 5 Stars)
4/29/2021 Eric , Online Review
Janie was great, very accommodating and great attitude! Very happy
(Out of 5 Stars)
4/28/2021 Joe , Online Review
(Out of 5 Stars)
4/27/2021 Sherry , Online Review
I went to Key Home Furnishings specifically to buy a Stanton sectional for our bonus room. I was met right away by Michael. He carefully walked me through the showroom and answered all my questions and helped me configure a sectional that would work best with the dimensions of our bonus room. He was very helpful but pushy in any way. He let me take my time and I walked away feeling very happy about my purchase. The only thing that I am bummed about is how many weeks it will take to see my beautiful new couch. The turn around is about six months. So I have to be patient until September. I would definitely recommend KHF to anyone wanting to purchase a quality sofa with a lot of fabric choices.
(Out of 5 Stars)
4/27/2021 Gayle , Online Review
This was our second experience shopping with Ryan Mack at Key, he's knowledgeable, kind, very helpful!
(Out of 5 Stars)
4/27/2021 Janeen , Online Review
(Out of 5 Stars)
4/27/2021 Juliana , Online Review
(Out of 5 Stars)
4/26/2021 Casey , Online Review
Had such a fabulous experience at KEY. Brittany was attentive, well informed, and friendly. Not your typical "sales"experience - instead really listened to my likes, dislikes, and needs. I'll be back!!
(Out of 5 Stars)
4/25/2021 victoria , Online Review
I was greeted in a friendly manner during 2 visits. Really liked the selection and ordered a bed frame & dresser. Will return for couch and dining set. Knowledge sales person.
(Out of 5 Stars)
4/24/2021 Michael , Online Review
Was a very pleasant experience. Salesperson was very helpful and delivery was fast!!!!
(Out of 5 Stars)
4/23/2021 Heather , Online Review
Very easy interaction, stress free purchasing!
(Out of 5 Stars)
4/23/2021 Kelsi , Online Review
(Out of 5 Stars)
4/22/2021 Janet , Online Review
Ryan was very helpful and respectful!
(Out of 5 Stars)
4/21/2021 Linda , Online Review
Very knowledgeable staff. We were able to look around, sit on the furniture and talk without having someone standing over us. The sales person would occasionally check in and answer our questions. They also had furniture that other stores did not. The purchase was very easy,
(Out of 5 Stars)
4/21/2021 Adam , Online Review
(Out of 5 Stars)
4/20/2021 Nick , Online Review
Key Home was great from start to finish with our furniture buying process. Both sales people we worked with knowledgeble and not pushy. We recieved great pricing for superior products.
(Out of 5 Stars)
4/20/2021 jeff , Online Review
(Out of 5 Stars)
4/19/2021 Leslie , Online Review
(Out of 5 Stars)
4/16/2021 Anthony , Online Review
(Out of 5 Stars)
4/14/2021 anne-louise , Online Review
Started with the chat lone in their website. Lori Weigel replied promptly. We had a helpful exchange. Then a few days later, I went to the store where she graciously helped me. No pressure, simply giving me the information I requested! Keys was recommended by friends and I certainly recommend them too all!!
(Out of 5 Stars)
4/14/2021 Joy , Online Review
From walking into store talking with Janie through the top notch delivery it was the best experience. Janie took me right to what I was asking for. She explained the product and answered all my questions. No pressure was given when I needed to think it over and return with my husband who actually is the end user of this item. Jay the sales manager helped us with the paperwork the next day when Janie was off. Delivery set for 2 days later. I love, love, love the delivery service. Being able to know when the delivery will happen and tracking it on the app is breakthrough for this type of service. Getting updated ETA is unheard of to us. We have never been treated so well. The delivery guys were great even putting on my felt pads to protect our wood floors. They took away all packing materials. Efficiency to the max! Thanks
(Out of 5 Stars)
4/14/2021 Dani , Online Review
I definitely give Key Home Furnishings a 5 star review. This was my little family's first ever time buying a brand new couch. No more hand-me-downs for us. We decided on a Stanton sectional but needed to get a better idea of the type of stanton we were after. After finding out that their showroom was packed full of different Stantons, we hit the road from Vancouver! When we arrived we were immediately greeted by a very beautiful blonde lady named Lynda i do believe. She was the best! She helped us narrow down the sectional, configurations, fabric and the patterns for our throw pillows! Cant wait for it to get made so we can finally get that baby home! Thank you all so much from my little family! Im very thankful I found this place before we went anywhere else first. -Dani, Brady, and Cameron! :)
(Out of 5 Stars)
4/14/2021 Jeanette , Online Review
Great experience with Danielle, very knowledgeable and easy to work with. Anxiously waiting for my order to arrive. Thanks again
(Out of 5 Stars)
4/13/2021 Kim , Online Review
Lori was very helpful without pressure. Very attentive and great to work with.
(Out of 5 Stars)
4/12/2021 Ron , Online Review
Lori was very patient with us. She was knowledgeable in the areas we were interested in and offered good options for us. We enjoyed working with her.
(Out of 5 Stars)
4/11/2021 Charles , Online Review
(Out of 5 Stars)
4/10/2021 Anna , Online Review
(Out of 5 Stars)
4/9/2021 Steve , Online Review
(Out of 5 Stars)
4/9/2021 Larry , Online Review
Very quick response. Very thorough. Very pleasant and informative. 5 star all the way
(Out of 5 Stars)
4/8/2021 Lyle , Online Review
I was in and out quickly -- finding a chair I liked and getting complete explanations of options (leather vs. fabrics, etc.). Friendly, efficient service provided by Lorrie, a caring, helpful sales lady. It was a very satisfying shopping experience for a guy who does not enjoy shopping.
(Out of 5 Stars)
4/7/2021 Robin , Online Review
(Out of 5 Stars)
4/6/2021 Margaret , Online Review
Received assistance in finding what we were looking for quickly. Staff were super helpful!
(Out of 5 Stars)
4/6/2021 Daniel , Online Review
We are repeat customers. The service was exceptional. Got all information needed to make an informed decision. We will shop here again. 1st place we check is the last place we need. Quality furniture
(Out of 5 Stars)
4/5/2021 Diane , Online Review
I came in with a definite idea of the sofa style and color I want. The sofa selections here are varied, fresh and inspiring. Janie Koopman understood immediately the look I'm going for in my home. She helped me decide the perfect sofa choice in my price range, then using her decor expertise, she helped me select the absolute DREAM love seat in just the right contrasting shade! I couldn't be more pleased with my purchase, and especially the personal attention given to me. Thank you, Janie!
(Out of 5 Stars)
4/5/2021 Kim , Online Review
(Out of 5 Stars)
4/5/2021 Stella , Online Review
Friendly staff, great selection. Thank you.
(Out of 5 Stars)
4/5/2021 Sonny , Online Review
Great place to buy furniture. Our sales person Danielle was excellent. She listen to our wants and needs. New everthing about the Brand we purchased. We are second time buyers from key home and would go back a 3rd time in a heart beat.
(Out of 5 Stars)
4/3/2021 Mark , Online Review
(Out of 5 Stars)
4/1/2021 Christine , Online Review
We have been shopping for a new couch, and kept running into delayed shipping. We finally found one we liked and KEY Home Furnishings had 1 left. My husband and I were texting with both Lynda and Lorri, and we were able to secure the last available sofa! We are very happy with the service provided us.
(Out of 5 Stars)
4/1/2021 Zach , Online Review
I have to say that I've purchased furniture from Key Home in the past. I have never had an issues with customer service and the staff is extreamly knowledgable in their mattresses and furniture. I purchased a Stanton ( oregon made ) sectional as well as an all natural rubber king mattress with the motorized bed frame and couldn't be happier. I will say we did have an issue with the sofa after it was delivered as some of the cushions didn't match and there were some issues with the material bunching along the base during manufacturing, but after a call to keyHome they had a brand new sofa delivered in 2 days and it looks amazing. We could not be happier with our furniture. If your looking for furniture and a store that you can rely on to take care of your needs this is the place. The best thing about this store is you don't have to worry about being bombarded with sales associates constantly while in the store. The sales associates are professional and will greet you and let you roam the store until you have questions. They know they sell quality products and its not if your going to buy, It's what you will buy!
(Out of 5 Stars)
3/31/2021 Kara , Online Review
Ryan has been so helpful and patient! They have a great selection and great prices!
(Out of 5 Stars)
3/31/2021 Cathy , Online Review
We rented a vacation apartment in Eugene and Lorri Weigel helped us design the entire thing!!! Delivery went perfectly! Do you love it? We do!!!
(Out of 5 Stars)
3/31/2021 Anne , Online Review
Knowledgeable sales person helped us find just the right sofa! Friendly and courteous, didn't feel pressured into buying
(Out of 5 Stars)
3/31/2021 Lisa , Online Review
Excellent customer service and a great selection. Highly recommend.
(Out of 5 Stars)
3/30/2021 Ariel , Online Review
Great store!
(Out of 5 Stars)
3/30/2021 Ruth , Online Review
Great selection, very helpful people, good prices. We worked with Danielle, she is fabulous.
(Out of 5 Stars)
3/29/2021 Shelly , Online Review
Brittany did a great job helping us! She gave us all the information we needed, but never pressured us into making a decision.
(Out of 5 Stars)
3/29/2021 Will , Online Review
I was delighted at the high quality of the Bassett furniture we purchased, that we could match to our tastes.
(Out of 5 Stars)
3/29/2021 Kristy , Online Review
Walked in and were instantly greeted by a wonderful and very knowledgeable woman, KC! She gave us details and showed us exactly what we were looking for. She didn't hover. She let us check out the store and checked on us a couple times. Sat down with her and got the info on the sectional couch we really loved. We left the store and a couple hours later I called her to get the ball rolling! The sale is great and our purchase was a great deal! Thank you KC and Key Home Furnishings for making our couch dream come true!!
(Out of 5 Stars)
3/28/2021 Colleen , Online Review
(Out of 5 Stars)
3/28/2021 Debbie , Online Review
(Out of 5 Stars)
3/28/2021 Brenda , Online Review
(Out of 5 Stars)
3/28/2021 Michael , Online Review
The staff was very helpful and quite knowledgeable. We knew pretty much what we wanted so we're not interested in looking at other options but were impressed by the show room.
(Out of 5 Stars)
3/27/2021 Wendy , Online Review
I received so much assistance in making my choices. It was an all around good experience for me.
(Out of 5 Stars)
3/27/2021 Dori , Online Review
(Out of 5 Stars)
3/27/2021 Patricia , Online Review
We had a great experience working with Dianne. She spent several hours working with us over two days to purchase new living room furniture, providing great customer service and a very positive shopping experience!
(Out of 5 Stars)
3/26/2021 Marilyn , Online Review
Excellent customer service. I have done business with Key Furniture before, and will continue to do so.
(Out of 5 Stars)
3/26/2021 Matt , Online Review
The prices were better than I expected upon entering. Service with the person who assisted me (KC, I believe) was great! One thing that's proven difficult during COVID was the wait times. I'd been to about nine furniture stores and one consistent issue was everything being ok back order for 2-6 months. Although the exact style of sectional I wanted wasn't available to me here I did decide to go with a sofa and it will be here in a week. Great experience all around.
(Out of 5 Stars)
3/26/2021 Cherie , Online Review
We were greeted by Janie who very efficiently took us around to look at sectionals that we had viewed on-line prior to coming to the store. She provided background information about the Stanton sectional we liked, and once we committed to purchasing the furniture she prepared paperwork while we wandered around the store to look at other furniture we were considering. She explained all of the paperwork and gave no pressure to purchasing a protective five-year plan. We thoroughly enjoyed our experience working with Janie at Key Furniture.
(Out of 5 Stars)
3/25/2021 Ben , Online Review
I really love Key Furniture. This is our 2nd custom order over the past 10 years. We have been shopping to replace our sectional. The immediate difference when entering this showroom is that your sales people want to talk FURNITURE. They are experts in listening to your requirements, wants and realities...converting those into choices and discussions. Previous stores talk financing when you enter the door...assuming price is your only driver. Here, you balance the choices of materials, quality and craftsmanship to make your decisions. Key Furnishings holds a special place for us. In preparation for back surgery some years, I ordered a recliner. It did not arrive in time. The owner lent us a recliner for use until our arrived. I will never forget that gesture. Key Furnishing rocks. Thanks to Tim, Bo and the entire staff!
(Out of 5 Stars)
3/25/2021 susan , Online Review
(Out of 5 Stars)
3/24/2021 Mike , Online Review
(Out of 5 Stars)
3/24/2021 Joel , Online Review
We were greeted immediately walking through the door by Brittany, she was energetic, super friendly, and asked what were looking for. We told her and she pointed us to we're we needed to be. We walked over and almost immediately found exactly what we were looking for. The whole experience was great! Quick, friendly and totally professional start to finish. Definitely will be going back when we redo our family room! Thanks Brittany, and Key Home Furnishings for a great experience and everything you guys did for us!
(Out of 5 Stars)
3/23/2021 Jared , Online Review
We had a great experience with Janie. She met us shortly after we walked in, took us straight to pretty much the exact table we had in mind, and we walked out with a new table (well, to be delivered soon) in 15 minutes! I'd highly recommend.
(Out of 5 Stars)
3/23/2021 Ivonne , Online Review
We really like the store and the people. We are happy to buy our sofas there. Linda was an excellent sales person
(Out of 5 Stars)
3/23/2021 Scott , Online Review
(Out of 5 Stars)
3/23/2021 Stephanie , Online Review
(Out of 5 Stars)
3/21/2021 Brian , Online Review
(Out of 5 Stars)
3/21/2021 Don , Online Review
(Out of 5 Stars)
3/21/2021 maddy , Online Review
(Out of 5 Stars)
3/21/2021 Gloria , Online Review
I have never been disappointed with Key Home Furnishings...The customer service is excellent. I worked with Ryan this time and he was a life saver. He really nailed down the details of what I wanted and helped me decide what worked best in my space. He was kind, easy to work with and knew his business. Gloria V
(Out of 5 Stars)
3/21/2021 Brian , Online Review
(Out of 5 Stars)
3/20/2021 V. , Online Review
Excellent experience and outstanding customer service. Brittany answered all of my questions, provided me with information to help me make decisions and provided me with options I didn't even know about. Highly recommended and will return in the future.
(Out of 5 Stars)
3/20/2021 Linda , Online Review
Excellent service, knowledge of stock on hand and easy to work with for our specific needs.
(Out of 5 Stars)
3/20/2021 Rose , Online Review
(Out of 5 Stars)
3/19/2021 John , Online Review
Wonderful selection with variety of price options. Michael Twitchell was amazingly helpful and patient as we made our selection. We looked at several other stores nearer home (Monmouth) but went to Key on the recommendation of a daughter who had a good experience. We are delighted we did. The delivery delay is a disappointment but it is one of the problems of life during Covid.
(Out of 5 Stars)
3/19/2021 Sarah , Online Review
Lorri was quick to respond and very helpful with my order, loved working with her!
(Out of 5 Stars)
3/18/2021 Sandra , Online Review
Ryan has been a great salesman and very committed in helping with our the furniture that is taking its time getting here because of this COVID crisis... This COVID has taken its toll on everyone. And he and the company have been very accommodating.
(Out of 5 Stars)
3/17/2021 Mark , Online Review
(Out of 5 Stars)
3/17/2021 DLR , Online Review
Ask for Dan, very helpful, knows the product lines. This retailer has a solid reputation for standing behind their products. I spoke with a manufacturer who spoke very highly of them saying it's an excellent relationship benefiting end buyer, retailer and manufacturer. Good prices, wide variety.
(Out of 5 Stars)
3/17/2021 Patsy , Online Review
Michael was very informative, helpful and nice!
(Out of 5 Stars)
3/16/2021 Oregon , Online Review
Everything was smooth and easy. Sofas delivered in a little over 2 weeks! Can't beat that.
(Out of 5 Stars)
3/16/2021 Merle , Online Review
(Out of 5 Stars)
3/15/2021 Danielle , Online Review
Had a great experience finding our new sofa. Kym had great knowledge and helped us find the right one for our home. Highly recommend!
(Out of 5 Stars)
3/15/2021 Rhonda , Online Review
We had a very positive experience at Key Home Furnishings. The atmosphere is welcoming and the products are of good quality. Janie was a most excellent salesperson. She promptly responded to an online inquiry, patiently assisted me (and later my family) with product/fabric selection, and worked to meet our financial constraints on the purchase. I highly recommend Key Home Furnishings.
(Out of 5 Stars)
3/15/2021 Chuck , Online Review
(Out of 5 Stars)
3/15/2021 Tim , Online Review
(Out of 5 Stars)
3/15/2021 Rachael , Online Review
(Out of 5 Stars)
3/14/2021 Michael , Online Review
Key Home Furnishings came through for us after one of the 'big box' stores (starts with an A) canceled our order a day before delivery. Devastated at the time, we took a trip to Home Key where we were helped by the local Furniture Wizard colloquially known as Tim. His knowledge of furniture is on par with the Library of Alexandria or perhaps the tree of Yddrasil itself! He casually flipped over hundred-pound chairs to demonstrate the differences in quality and warranties between brands for us until we honed in on a nice Basset. Thankfully, Key Home Furnishing has local stock that didn't require us to wait for another three weeks like the big-box stores. They scheduled our Basset to be delivered in less than two days with an excellent delivery & setup price. We received a call the day before to clarify any challenges involved with the delivery, and text notifications detailing every step of the process. I'd give the store a 6 out of 5 stars, but the Googs has deemed that 5 out of 5 is enough, just give the extra star to Tim the Furniture Wizard instead!
(Out of 5 Stars)
3/13/2021 Jane , Online Review
I was assisted by KC and she was terrific. She was efficient, yet friendly and knowledgeable. Safety measures for CoVid we're always observed too. It was a great and successful experience for me! I recommend this furniture store.
(Out of 5 Stars)
3/13/2021 Joanne , Online Review
Very positive shopping. The saleslady was attentive but not overbearing or pushy. When I expressed concern over one item, she explained why it was done the way it was. Helped me make the decision that was right for me.
(Out of 5 Stars)
3/13/2021 Craig , Online Review
Great experience in showroom, helpful, and friendly. Pick up at their warehouse was quick and easy.Thank you, The Hendrickson's
(Out of 5 Stars)
3/12/2021 Dorothy , Online Review
Very helpful decorating advice. Personal service.
(Out of 5 Stars)
3/12/2021 Salvatore , Online Review
KC was great! We thoroughly appreciated her non-salesy approach, and truly felt she was there to help us find something that worked for our needs as opposed to just making a sale for a commission. Thanks for all of your help KC! We can't wait for our new couch!
(Out of 5 Stars)
3/11/2021 Deb , Online Review
(Out of 5 Stars)
3/10/2021 Debbie , Online Review
Michael was a delight to work with. Enjoyed the time with him and buying our new chairs.
(Out of 5 Stars)
3/10/2021 Steve , Online Review
Very helpful and knowledgeable.
(Out of 5 Stars)
3/10/2021 Barb , Online Review
(Out of 5 Stars)
3/9/2021 Jane , Online Review
(Out of 5 Stars)
3/8/2021 John , Online Review
I was referred to Key by another furniture store and was very surprised by that. Janie was my sales person and was a huge delight to work with and was even able to get furniture from a different furniture store and at a better price. I have already recommended the store and her to a friend and will continue to do so. Thanks Janie you're AWESOME!!
(Out of 5 Stars)
3/7/2021 Tammy , Online Review
(Out of 5 Stars)
3/7/2021 Susan , Online Review
It was great. Personable staff, easy financing, and beautiful selection. We will be back.
(Out of 5 Stars)
3/7/2021 Pamela , Online Review
Diane went above and beyond to help us with our furniture needs! We will certainly recommend her to anyone we know who is looking in the future. She is a gem! Thanks.
(Out of 5 Stars)
3/6/2021 Irene , Online Review
Danielle was very helpful and pleasant in helping me select a small sleeper sofa for my office and setting up delivery with disassembly to enable it to fit through a narrow doorway. She gave excellent advice on options. I love shopping at Key. I have always had a good experience.
(Out of 5 Stars)
3/6/2021 Cindy , Online Review
Our 1st, but certainly not our last visit to this wonderful store! Danielle made it easy for us to choose our new living room setting. Stanton furniture is incredible high quality and Key Home Furnishing had so much to choose from. We were so lucky that most of what we chose was ready to go in their warehouse. I even received a discount for being a healthcare provider! A great selection of anything you could want at great prices. I highly recommend!
(Out of 5 Stars)
3/5/2021 Tressa , Online Review
Diane was very helpful and patient as we figured out what kind of sectional design and fabric we wanted for our living room. Good balance of giving us time on our own but also with us for guidance. Key had a nice variety to choose from and is a clean store with helpful staff.
(Out of 5 Stars)
3/5/2021 Larry , Online Review
Danielle was our salesperson and was extremely helpful in assisting us refine our search. She is very knowledgeable and extremely pleasant. With her assistance we selected and ordered a custom loveseat. All the furniture we tried were of high quality and good value. Key Home Furnishings is now our favorite furniture store!
(Out of 5 Stars)
3/5/2021 freeflight56 , Online Review
Tim was knowledgeable, friendly and very helpful is helping us to make a decision on the type of recliner we wanted. Great customer service.
(Out of 5 Stars)
3/3/2021 Beth , Online Review
(Out of 5 Stars)
3/3/2021 Mike , Online Review
Thank you Ryan for a great furniture shopping experience. Ryan was very knowledgeable and professional. Mike and Becky C
(Out of 5 Stars)
3/2/2021 Lisa , Online Review
KEY is my new "go to"furniture store! Great inventory and Sales people! Can't wait for my new dining table set and looking forward to going back for living room furniture!
(Out of 5 Stars)
3/2/2021 Christi , Online Review
Michael Twitchell was quite helpful and made our purchase seamless! He treated us as part of the family! We would definitely purchase from them again and refer our friends! Thank you for a great experience!
(Out of 5 Stars)
3/2/2021 Laurie , Online Review
(Out of 5 Stars)
3/2/2021 Dan , Online Review
Shopping at Key Home Furnishings was actually pleasurable. We were attended to by one person (Michael) and not approached by other/multiple associates. He gave us space to browse and was available for questions - the perfect balance of attentive, but not lurking. We will happily return and purchase additional products.
(Out of 5 Stars)
3/1/2021 CASEY , Online Review
(Out of 5 Stars)
3/1/2021 Martin , Online Review
Even though they are out of stock currently, Key Home Furnishings has been very communicative to make sure my expectations are met.
(Out of 5 Stars)
2/28/2021 Patty , Online Review
(Out of 5 Stars)
2/28/2021 Cliff , Online Review
I have never experienced better customer service at ANY RETAIL STORE than the way we were taken care of by Tim. He went way beyond helpful to make sure that our time restraint could be handled. Key's selection and servic is the best!!!!!
(Out of 5 Stars)
2/27/2021 Morgan , Online Review
Danielle is absolutely awesome. My husband walked into to Key Home with the intention of just looking as we didn't need a sofa until August and we told Danielle that. She explained a few things and where certain brands were and let us browse on our own. She stopped back by and checked in. When she mentioned Stanton was about 22 weeks out, we new we were going to have to purchase sooner than we expected. We had planned to go to many furniture places that day, but Danielle was so knowledgeable and honest, we didn't want to go anywhere else. She was so wonderful and we ended up purchasing the next day!
(Out of 5 Stars)
2/26/2021 Samantha , Online Review
Very effective. Was able to purchase a couch from 200 miles away
(Out of 5 Stars)
2/26/2021 Leslie , Online Review
We have previously shopped at Key before and we're pleased with - quality product, wonderful options and good service. We returned for another purchase and worked with Dianne. Wow! What a pleasant experience! She was a pleasure to work with. She has a great professional awareness of their different options in furnishings and manufactures they show. She is pleasant to work with and a quick study of her customer, to better help educate and advise them in their purchasing options.
(Out of 5 Stars)
2/25/2021 peggy , Online Review
My husband and I came in to look at loveseats, we were treated very good by our salesperson, she didn't rush us, or hard sell us. She was very informative about each product, and each company behind the product. She left us alone enough so we could talk with our her breathing down our necks. We would recommend not only this company, but the people who work there too! Thank you again!!
(Out of 5 Stars)
2/25/2021 Mike , Online Review
Ryan was great to work with. Fully transparent on lead times and a great no pressure buying experience! 5 stars!
(Out of 5 Stars)
2/25/2021 Min , Online Review
(Out of 5 Stars)
2/24/2021 steve , Online Review
Lorri was very knowledgeable about the Stanton furniture product line and provide excellent customer service. Great experience with Key Home Furnishings. I would recommend buying furniture to my friends and family. Thanks Lorri.
(Out of 5 Stars)
2/24/2021 Terry , Online Review
Great customer service
(Out of 5 Stars)
2/23/2021 Sabrina , Online Review
Janie made the entire purchasing experience seamless. She was responsive and a delight to work with.
(Out of 5 Stars)
2/22/2021 MARTY , Online Review
My experience with Key Home furnishings was nothing short of fantastic. Lori from sales took great care of me. We did all our business over the phone on a Sunday no less. I would recommend them to anyone looking to buy home furnishings. Great selections of American made Stanton products.
(Out of 5 Stars)
2/22/2021 Dusty , Online Review
(Out of 5 Stars)
2/22/2021 WES , Online Review
(Out of 5 Stars)
2/21/2021 Monica , Online Review
(Out of 5 Stars)
2/19/2021 Adam , Online Review
Friendly, helpful service, and great prices for a high quality bed.
(Out of 5 Stars)
2/19/2021 Shawna , Online Review
We loved our sales associate, Tim from Key Home Furnishings! He was so helpful and easy to work with. He made our experience very enjoyable. We are so happy with everything we bought and would highly recommend Key Home Furnishings to anyone looking for terrific furniture at a reasonable price.
(Out of 5 Stars)
2/19/2021 Peg , Online Review
(Out of 5 Stars)
2/16/2021 Christin , Online Review
We enjoy working with Lynda and her team at Key Home Furnishings. Her professional and decor guidance has helped to to make beautiful key decisions for our home and we are looking forward to enjoying the new furnishings when they arrive!
(Out of 5 Stars)
2/12/2021 Rita , Online Review
Thanks to our salesperson, Michael Twitchell, we had a great experience.
(Out of 5 Stars)
2/12/2021 Carol , Online Review
Great Sales Associates, especially Lorri Weigel, Design Specialist. She is knowledgeable and patient with our decision making; always willing to provide assistance in any way.
(Out of 5 Stars)
2/11/2021 Christina , Online Review
(Out of 5 Stars)
2/11/2021 Paula , Online Review
My experience with Key home furniture is always a 10. The customer service is what we all dream of these days but seldom receive. The designers are knowledgeable and very helpful. We have bought many pieces of furniture there over the years and will continue. Shopping at Key is easy and I always find what I'm looking for.
(Out of 5 Stars)
2/11/2021 Gloria , Online Review
Since I live a state away, I needed to order my custom sofa using the phone and the Key Home Furnishings web site. I found my sales person, Linda, to be knowledgeable, patient and very enjoyable to work with. I was able to make a decision and place my order within two days. She was quick to respond to my numerous questions regarding fabrics and sent photos of the fabrics to my phone. I was able to feel confident in ordering my new sofa because of the diligent back and forth, supplying all the information I needed when I needed it. I will not hesitate to place my next furniture purchase through them.
(Out of 5 Stars)
2/11/2021 Kim , Online Review
I had a great experience working with Janie and Barbara at Key. They got me exactly what I wanted in a short period of time and made processing the purchase remotely super easy!
(Out of 5 Stars)
2/10/2021 Trudi , Online Review
Buying furniture at Key was the easiest, fastest and most convenient experience I have ever had with a furniture store. Janie was efficient at helping with style and fabric choices, and completing the paperwork without a long wait.
(Out of 5 Stars)
2/8/2021 Frances , Online Review
Great product, outstanding service. I will shop here again.
(Out of 5 Stars)
2/8/2021 Clara , Online Review
Friendly and welcoming.
(Out of 5 Stars)
2/8/2021 sheila , Online Review
I found Lori to be helpful, courteous and professional.
(Out of 5 Stars)
2/8/2021 Crystal , Online Review
Tim is an amazing PERSON to work with. We did not consider him a SALESMAN. He was genuine and told us about his experience with furniture he purchased at Key, and purchased at other places. We went in for one sofa, and came out with 2. We will definitely be life-long customers.
(Out of 5 Stars)
2/7/2021 Kristi , Online Review
I am so impressed with the customer service we received from Key Home Furnishings! We ordered 2 coffee tables and one of them quickly began cracking. We contacted them to see what our options were and they took care of everything immediately by offering an exchange. The table wasn't in stock right away, but the customer service rep kept us posted periodically about its availability. Once it was in stock, they arranged the delivery/exchange with a very reputable delivery company. This will definitely be our go to store for future needs. We will also be recommending them to family and friends!
(Out of 5 Stars)
2/7/2021 Pam , Online Review
Great selection and very helpful sales people.
(Out of 5 Stars)
2/7/2021 Deidre , Online Review
(Out of 5 Stars)
2/7/2021 Gavin , Online Review
Woah, wonderful selection of quality well made furniture. Customer service was amazing. Able to find in stock bedroom set, couch, and dinning room table at one location, and 2 custom fabric accent chairs the sales rep helped us select to match! Would highly recommend! Offered us 0% 48 month financing (but we paid up front and got a little discount).
(Out of 5 Stars)
2/6/2021 Charleen , Online Review
Key home has the best selection of floor models of quality recliners we could find in the area. We needed 2 and didn't want to wait months and months for custom, or purchase without trying out. I mean how can you buy a recliner w/o trying it? Online prices may be tempting, but who wants to read all those reviews and fill in all the blanks and risk the time and headache. We were attracted by Key Home's large selection of flexsteel, but ended up with bassett due to the amazing price we found for the perfect matching recliners. Danelle was efficient and intuitive and knows their products so well. She has been at Key Home for years and asks good questions and i trusted her. She seemed less interested in selling us something than in helping us find solutions. Very easy to work with. Even though she was juggling a couple of clients when we were in, we felt well taken care of. Perfect experience and plan to check with Key Home again when we need furniture.
(Out of 5 Stars)
2/6/2021 susan , Online Review
(Out of 5 Stars)
2/6/2021 Doug , Online Review
Inventory was great, lots to choose from that we liked, and the sales rep was a consummate professional. No pressure, loved the experience, and looking forward to future purchases there :-)
(Out of 5 Stars)
2/6/2021 Susie , Online Review
Professional in product knowledge & beautiful selection of a wide variety of home furnishings.
(Out of 5 Stars)
2/4/2021 Shannon , Online Review
(Out of 5 Stars)
2/4/2021 Karen , Online Review
Janie at key home furnishings was very friendly and helpful. I ordered a sofa and loveseat by flexsteel that was not on the showroom floor and she was very patient while I searched through all the fabric samples looking for the best fit for my home.
(Out of 5 Stars)
2/3/2021 jan , Online Review
Linda our sales person was excellent. She listened and heard our specific need. She went above and beyond, even contacting someone at the furniture company, to confirm our selection
(Out of 5 Stars)
2/2/2021 Rob , Online Review
Great customer service. Personable staff, very knowlegeable and helpful
(Out of 5 Stars)
2/2/2021 Donna , Online Review
Dan at Key Home Furnishing was very helpful. He was very patient and not pushy at all. He texted me personally and got back to me immediately regarding any questions. Ask for Dan!
(Out of 5 Stars)
2/2/2021 Rickatielizabeth , Online Review
Always a great experience with Mike! The store is great and has so much variety. Mike is very knowledgeable about everything we've looked into, from finishes, sizes and configurations. Thanks Mike!
(Out of 5 Stars)
2/2/2021 Caroline , Online Review
My friend recommended KEY Home Furnishings after purchasing her couch there. They were very respectful of social distancing and sales associates were readily available to answer questions but gave me space and time to browse on my own. Helpful info on pandemic inventory issues and a lot of furniture from local companies. Lynda was awesome and I had a very easy, pleasant experience in choosing a great couch. Very happy overall!
(Out of 5 Stars)
2/1/2021 Dave , Online Review
(Out of 5 Stars)
2/1/2021 Catherine , Online Review
(Out of 5 Stars)
2/1/21 Chad , Online Review
Great Customer service and topof the line furniture!
(Out of 5 Stars)
2/1/21 Karen , Online Review
Had a great experience -our second time buying a couch from them.
(Out of 5 Stars)
1/31/21 Preston , Online Review
Tim was very helpful, listened to our needs and we were able to find the best couch for our living room! Great service and nice showroom. Buy local!!!
(Out of 5 Stars)
1/29/21 Jada , Online Review
Mike was wonderful! He was extremely knowledgeable and personable. He gave us the time and space we needed to make our decision and never made us feel any pressure. It was a great experience!
(Out of 5 Stars)
1/29/21 Jim , Online Review
Great company to deal with and very competitive prices.
(Out of 5 Stars)
1/28/21 Paul , Online Review
Worked with Janie and she was great. Showed us all of our options and listened to what our needs were.
(Out of 5 Stars)
1/28/21 Don , Online Review
Our experience with Key Home Furnishings has been great!!The staff are very knowledgeable, courteous, and patient. We got fantastic service from start to finish. Prices are not bargain basement, because the quality of furnishings is top notch. No pressure sales, we were invited to look at everything. Yet when we had a question the sales staff were right there with all the information and comparisons with other brands.
(Out of 5 Stars)
1/27/21 Kenneth , Online Review
Easy to work with. Kudos to Ryan.
(Out of 5 Stars)
1/27/21 Jane , Online Review
Lynda was awesome. I had looked online on your website and knew what I wanted. Lynda is knowledgeable and friendly and efficient. It probably took 10 minutes from my foot in the door to leaving. Very excited about my purchase and will be back. Next time I will look Around more but yesterday I was on a mission to find the perfect loveseat. And thanks to Lynda I did!
(Out of 5 Stars)
1/27/21 Lisa , Online Review
(Out of 5 Stars)
1/27/21 Kelly , Online Review
Dan was very helpful at selecting a dining room set.
(Out of 5 Stars)
1/27/21 Syndi , Online Review
(Out of 5 Stars)
1/26/21 John , Online Review
The People at Key Home furnishings are very friendly. They offer help and advise but never apply pressure to try to sell you something. They have a huge display of furniture to see. I would definitely recommend them to anyone.John & Jennifer Pesterfield
(Out of 5 Stars)
1/26/21 Jane , Online Review
Great service, good inventory to test the furniture before purchasing, and Brittany was wonderful, and the prices were great. Very much recommend Key Furniture for great service, great value, and a really nice salesperson. Z
(Out of 5 Stars)
1/26/21 Brad , Online Review
(Out of 5 Stars)
1/25/21 Lisa , Online Review
We had an excellent experience at Key Home Furnishings as always. The customer service is the best and there is no pressure. Janie, was terrific! We felt she paid attention to our every request.
(Out of 5 Stars)
1/24/21 Scott , Online Review
(Out of 5 Stars)
1/23/21 j200dave , Online Review
We have been buying furniture from Key Home Furnishings for over a decade and have never been disappointed.
(Out of 5 Stars)
1/23/21 Nita , Online Review
Excellent customer service at key Furniture. Very knowledgeable. And polite. Will be coming back for living room soon. Thank you.
(Out of 5 Stars)
1/23/21 William , Online Review
(Out of 5 Stars)
1/22/21 Janet , Online Review
Great experience! Dianne was very helpful and I got what I wanted!
(Out of 5 Stars)
1/22/21 Erin , Online Review
(Out of 5 Stars)
1/22/21 Melissa , Online Review
Key Home Furnishings has an excellent selection of furniture. I was looking for a couch and chair and found a variety of options that fit my aesthetic with excellent pricing! Casey assisted me from start to finish. She was knowledgeable, listened to what I wanted, showed me various options and didn't try to oversell me. I had an amazing experience and look forward to receiving my new couch and chair soon!
(Out of 5 Stars)
1/21/21 William , Online Review
This was not a five star experience. there aren't enough stars to tell you how great it was. We have been messed with for two weeks. All we want to do is order furniture.....We walk into Key and I could tell Michael was happy to see us. He is an amazing young man! I was actually happy to give him my money and I'm frugal. He truly cared and listened. Thank you!
(Out of 5 Stars)
1/21/21 Shirley , Online Review
(Out of 5 Stars)
1/21/21 Gene , Online Review
Janie Koopman is the best! Beautiful showroom, nice people, and great prices.
(Out of 5 Stars)
1/20/21 Bob , Online Review
Great working with Lorri! She was so patient as I changed my mind several times. In the end she helped me find the perfect chairs!
(Out of 5 Stars)
1/20/21 Julie , Online Review
Our sales associate Lynda was extremely helpful and didn't just leave us to browse. She did a great job educating us on their lines & frankly the extra attention and comfort with service was why we chose to buy here (we got a slightly lower price elsewhere)
(Out of 5 Stars)
1/20/21 Alicia , Online Review
We so appreciate Brittany S., our Design & Furniture Consultant at Key Home Furnishings. She spent several hours with us showing us various manufacturers and fabric swatches to help us make the right decision for ordering two custom made Bassett sofa's for our home. We greatly appreciate her professionalism and knowledge, honest opinions and advice, and willingness to spend several hours with us. We are very comfortable with our order and we are looking forward to the new sofa's arriving in several months.
(Out of 5 Stars)
1/19/21 Teresa , Online Review
We worked with Lynda and have received the best service! Great quality furniture at fair prices.
(Out of 5 Stars)
1/19/21 John , Online Review
Great service, high quality furniture. Well worth the drive from Vancouver, Wash. We are looking forward to delivery
(Out of 5 Stars)
1/19/21 Kate , Online Review
We had a great experience at Key Home Furnishings. We are down sizing and needed a new smaller dining room set. Dan helped us start to finish and was very knowledgeable unlike other places we have gone. It is wonderful to work with experienced staff at a locally owned business.
(Out of 5 Stars)
1/18/21 Amanda , Online Review
Tim was so helpful and patient while helping us decide on furniture for our new house. We left feeling confident in our choices and happy with our experience. From now on, we will use Tim for all of our home furnishings.
(Out of 5 Stars)
1/18/21 Kim , Online Review
Tim, the salesperson we worked with to pick out two couches this weekend was awesome. We went back and forth between two brands and landed on the Basset couches and picked out custom colors. Tim was great in helping pick out color schemes from the two brands we were considering. Overall, it was a great experience and I would definitely shop here again!
(Out of 5 Stars)
1/18/21 Jennifer , Online Review
Best couch I've ever owned! Didn't have to wait 16 weeks like everyone else said!!! Great customer service!!!!
(Out of 5 Stars)
1/18/21 Shauna , Online Review
(Out of 5 Stars)
1/17/21 Zack , Online Review
Key Home Furnishings is great. They have quality, stylish furniture and their team is great to work with. The staff at most of the stores I have visited are inattentive or want to close on a sale right away. KHF's team are friendly and take time to listen. Janie introduced herself, answered all of my questions and added helpful insight to questions I hadn't thought to ask. The best part is, she did not try to push me in any direction, rather helped me find what I was looking for. Her service was so good that I decided to purchase the furniture I came in to look at, and make a decision later. If you want someone to help you find what you are looking for, and listen to you, see Jamie and the team at Key Home Furnishings.
(Out of 5 Stars)
1/17/21 Gabriella , Online Review
(Out of 5 Stars)
1/16/21 Janet , Online Review
(Out of 5 Stars)
1/16/21 Dennis , Online Review
Michael was excellent in showing us what we were looking for but giving us the space to decide. The store was very accommodating to our pick-up needs.
(Out of 5 Stars)
1/15/21 Brad , Online Review
Really liked our buying experience here. Lynda was great to work with and very on top of things. I liked how we weren't hovered around the whole time and had a lot of space when looking at what to buy.
(Out of 5 Stars)
1/14/21 Kathy , Online Review
(Out of 5 Stars)
1/14/21 Trina , Online Review
We found what we wanted online and then went to the showroom. Our Sales Person, Dan was an excellent help in getting us what we wanted and offering the available upgrades. We also appreciate the good communication from Key regarding our order. Thank you for an awesome experience.
(Out of 5 Stars)
1/13/21 Diane , Online Review
The best furniture shopping experience ever. Great selection and quality of furniture plus I like the fact that the manufacturers are local. Prices were great and I appreciated the no pressure shopping experience. Delivery went smoothly...no complaints. Would shop at Key Furnishings in a heartbeat again!
(Out of 5 Stars)
1/12/21 Clare , Online Review
So friendly and helpful. Very impressed with the selection and quality. Will definitely use them again for future furniture needs.
(Out of 5 Stars)
1/12/21 Eric , Online Review
This is the first time I have purchased at key and had an excellent experience with Ryan Mack he was great to work with and very knowledgeable. Ryan took the most interest in getting me the right item that fit my need and not just what he wanted to sell me. I will continue to shop with Ryan!!!! 5 Stars
(Out of 5 Stars)
1/12/21 Vickie , Online Review
I ordered a sofa over the phone using photos from the website. The salesman was very helpful and reassured me that the product I ordered will be good quality and in good condition when I receive it. They made the process very easy.
(Out of 5 Stars)
1/12/21 The , Online Review
(Out of 5 Stars)
1/12/21 Megan , Online Review
Ryan was attentive without being pushy. Lots of options to choose from!
(Out of 5 Stars)
1/12/21 Bro , Online Review
(Out of 5 Stars)
1/12/21 Becky , Online Review
(Out of 5 Stars)
1/12/21 Cooper , Online Review
(Out of 5 Stars)
1/12/21 Fred , Online Review
Dan was very accomodating in his time with us. We knew what he wanted and he was able to find out we could get our new couches this week. The warranty is great as well as the discountsProcess for purchasing went fast which was also great.Thanks Dan
(Out of 5 Stars)
1/12/21 Monica , Online Review
(Out of 5 Stars)
1/12/21 Patti , Online Review
We were so pleased with our shopping experience.Our salesman Dan was exceptionally knowledgeable, patient,and never pushy.He went out of his way to accommodate us.Because of of him, we bought a fabulous beautiful reclinerand a new bed.I plan to come back to see Dan for more furniture needs.
(Out of 5 Stars)
1/12/21 Dan , Online Review
Ryan was a very knowledgeable salesman and not at all pushy. SO and I had plenty of time to walk around the store and check things out for ourselves, but he would stop by and make a suggestion or two, all of which was great. Locally owned company that gets furniture from local companies üëç
(Out of 5 Stars)
1/12/21 Aana-Claire , Online Review
It was a lovely shopping experience. The staff is very knowledgeable and a pleasure to work with.
(Out of 5 Stars)
1/11/21 Cindy , Online Review
Brittany was helpful, friendly, and knowledgeable! I was not looking forward to the experience but she made it easy and enjoyable! Thanks Brittany! I will come back and post again when my furniture arrives.
(Out of 5 Stars)
1/11/21 Leah , Online Review
Danielle made the experience very nice and smooth. We initially went in to get some ideas of a couch we want, and she stayed in touch with me for when a good time to purchase our couch and made the experience easy and was very detailed in the custom couch we purchased. Thanks again.
(Out of 5 Stars)
1/11/21 Howard , Online Review
(Out of 5 Stars)
1/10/21 Darla , Online Review
Our experience with Key Home Furnishings goes back many years ago when we purchased furniture for our new home. We still have much of that furniture today! The furniture was such high quality and the service was top notch. For this reason we return regularly for additional pieces to add to our home. We don't go anywhere else.
(Out of 5 Stars)
1/10/21 Chad , Online Review
Great service! Best price on furniture. Thank you KC for helping us find the bedroom set my wife and I were looking for at a amazingly low price. They will always be our goto for furniture.
(Out of 5 Stars)
1/9/21 Blake , Online Review
Linda was extremely helpful and attentive. We were happily surprised with the great prices and quality. Definitely recommend!!
(Out of 5 Stars)
1/9/21 Maggie , Online Review
Key Home's store was amazing and I quickly found what I had been looking for in the way of a new sofa. Absolutely beautiful and reasonably priced. SOLD. I had Tim as a salesperson. Very nice and great integrity. Thank you.
(Out of 5 Stars)
1/9/21 Krystle , Online Review
We spoke with Laurie on the phone and she was able to answer all our questions. Upon coming in she was friendly and quick. We knew what we wanted and she made it happen. Would def recommend Key Home!
(Out of 5 Stars)
1/9/21 Janice , Online Review
Well laid out showroom with many selections. Our salesperson was knowledgeable about the furniture components which was useful. They had exactly what we wanted. Quick delivery time.
(Out of 5 Stars)
1/9/21 Lei , Online Review
I love this place. I like Stanton brand and so I ordered a couch through text and phone and it was a great experience. I would do it that way again in a heartbeat. Janie was very good about getting back to me with answers to my questions in a very timely manner. They have quality furniture at a reasonable price.
(Out of 5 Stars)
1/8/21 Mindi , Online Review
We purchased our Stanton sofa, double chair and ottoman online, it was truly hassle free. Lorri was very quick to respond to our questions and complete our transaction ALL via email! Her customer service was superior.
(Out of 5 Stars)
1/8/21 Say , Online Review
(Out of 5 Stars)
1/8/21 Jenny , Online Review
I had a wonderful experience purchasing my chair and ottoman. Lorri was knowledgeable, attentive and friendly. The whole experience was safe for COVID and I felt completely taken care of and satisfied. Great local company I would recommend.
(Out of 5 Stars)
1/7/21 Ramona , Online Review
(Out of 5 Stars)
1/7/21 Jeff , Online Review
Great service, great prices, huge selection. If they don't have it in stock, they can get it built in your exact specifications.
(Out of 5 Stars)
1/6/21 Christine , Online Review
We have purchased from Key in the past and they have quality products that last a long time. Lots of options and reasonable prices. We also like shopping local.
(Out of 5 Stars)
1/5/21 Laura , Online Review
No pressure sales, informed knowledgeable staff. Limited contact. Quick and reasonable. Thanks Michael! We will continue to come back for all our future furniture needs!
(Out of 5 Stars)
1/5/21 James , Online Review
Tim Jones did an excellent job. Am getting a sofa that truly fits my needs.Tim got me a better than expected deal.Key offers front door delivery free whereas others charge a fee. Key and Tim will be my first choice in the future.
(Out of 5 Stars)
1/4/21 larry , Online Review
(Out of 5 Stars)
1/4/21 Sung , Online Review
(Out of 5 Stars)
1/4/21 Dean , Online Review
We have been buying furniture from Key Hime for years and there is no other place I'd shop for furniture. Selection and prices are great, but what sets them apart is their service. It's just an overall great experience to shop there.
(Out of 5 Stars)
1/4/21 Karen , Online Review
(Out of 5 Stars)
1/3/21 Kerri , Online Review
(Out of 5 Stars)
1/3/21 Shandell , Online Review
We went in to shop for a bunch of furniture for our new home! Janie was so helpful and such a pleasure to explore the store with! Mission accomplished üôÇ. She made our shopping so easy for us! Thank you!
(Out of 5 Stars)
1/2/21 Ivonna , Online Review
(Out of 5 Stars)
1/2/21 Kathryn , Online Review
(Out of 5 Stars)
1/2/21 Cheryl , Online Review
Competitive pricing with great options. Knowledgeable sales people that were really helpful but not overly pushy.
(Out of 5 Stars)
1/2/21 Natalie , Online Review
This was our second purchase and each one has been a fabulous experience. This time, Ryan diligently worked with us and all of our requests to get us what we really wanted for our living room. We can't thank him enough. We WILL be back!
(Out of 5 Stars)
1/1/21 H , Online Review
Janie was super helpful and knowledgeable - and really fun to work with.
(Out of 5 Stars)
1/1/21 Gary , Online Review
(Out of 5 Stars)
12/31/20 Rafael , Online Review
We ❤️❤️❤️ Our new furniture! Dan Jones was patient and thorough with his information. I would shop there again and would give Dan and Key Home Furniture my highest recommendation!
(Out of 5 Stars)
12/31/20 Mike , Online Review
Lynda helped us find just the right bedroom set. She checked availability, and she found that everything was in stock. Good service, excellent assortment. We are repeat customers. We'll return again.
(Out of 5 Stars)
12/31/20 Preston , Online Review
My wife and I had an amazing experience at Key Home Furnishings. From the moment we walked in we were greeted and treated with respect and our needs were met with gracious expertise. I will recommend Key Home to everyone I know. Thank you for being so cordial and professional.
(Out of 5 Stars)
12/31/20 Paul , Online Review
They are very friendly and helpful. They had exactly what We were looking for at a reasonable price. They had the chairs in stock and were able to have it delivered and set up in two days! Lori was our sales person and she was perfect there when you needed and gave us time to talk about it. Thanks Key furniture!
(Out of 5 Stars)
12/31/20 Ted , Online Review
(Out of 5 Stars)
12/30/20 Erin , Online Review
(Out of 5 Stars)
12/29/20 Michael , Online Review
We have purchased from Key Home Furnishings before and this latest purchase was easy. Sales staff were very welcoming and helpful and were fine giving us time to look around before our final decision.
(Out of 5 Stars)
12/29/20 Bill , Online Review
(Out of 5 Stars)
12/28/20 Lisa , Online Review
We have had the best experience working with Danielle to order new living room furniture!! We have to wait for it to be made but know the wait will be well worth it!! Working with a local family owned business is fantastic on many levels!! I highly recommend Key Home Furnishings and especially Danielle! Thank you!!David and Lisa Reed
(Out of 5 Stars)
12/27/20 Robert , Online Review
(Out of 5 Stars)
12/26/20 Ripudaman , Online Review
Great products and equally great service. Had gone there to get bookcases, will be going back for other furnishings
(Out of 5 Stars)
12/26/20 janelle , Online Review
Danelle was wonderful! Not pushy and getting our couch was quick easy!
(Out of 5 Stars)
12/24/20 Carl , Online Review
We enjoyed working with Brittany. She was very helpful and answered all of our questions. If she didn't know the answer off the top of her head, she went to find the answer. We found the quality of the furniture to be very good. We ordered a sofa and loveseat and it got delivered to us in 3 days (although they offered to deliver it sooner since it was in stock). The delivery was excellent. They gave us a 3 hour delivery window a day before the delivery date and then sent a text to me 10 minutes before they arrived. The guys were very careful in moving the furniture into our house and installed it for us very well. Overall we had an excellent experience with Key Home Furnishings from the start to the finish. .
(Out of 5 Stars)
12/23/20 Petie , Online Review
We love our new sofa and Diane was really awesome to work with! Thank you!
(Out of 5 Stars)
12/22/20 Joanne , Online Review
(Out of 5 Stars)
12/22/20 Tiana , Online Review
Had a truly wonderful experience at Key Home Furnishings the other day. Dan greeted us at the door and gave us a quick rundown of any useful information we would need before he left us to browse. He let us know which sofa brands they had, where they were located, warranty info and delivery options. He checked in a couple times to ask if we had questions and let us know where we could find the fabric options. We did not feel pressured for one second and it was refreshing! We came in for only a couch, but Dan was such a great salesman we walked out with a matching ottoman and side tables. Just 48 hours later, our stuff has already been delivered! This place has quality stuff at reasonable prices. We will definitely be back soon!
(Out of 5 Stars)
12/20/20 Jane , Online Review
Dan Jones was a great help to us in choosing some furniture for our beach house. He's very knowledgeable with the products and eager to accommodate. Great prices for the quality! Very easy to work with.
(Out of 5 Stars)
12/19/20 Lori , Online Review
(Out of 5 Stars)
12/19/20 Georgia , Online Review
(Out of 5 Stars)
12/18/20 kevin , Online Review
Lynda was great! Very friendly and helpful. Nice selection at the store and found just what I needed. Delivery was prompt and professional. Loving my new couch.
(Out of 5 Stars)
12/18/20 John , Online Review
Good customer service and knowledgeable about the products. Large selection to view.
(Out of 5 Stars)
12/17/20 Robin , Online Review
(Out of 5 Stars)
12/17/20 Beth , Online Review
(Out of 5 Stars)
12/17/20 Eleanor , Online Review
(Out of 5 Stars)
12/16/20 Dennis , Online Review
The service was great. Sales staff was knowledgeable and friendly and the delivery team was great. They went the extra mile to get the furniture to fit.
(Out of 5 Stars)
12/16/20 olava , Online Review
I had a great experience at KEY- friendly and fast help and tons of options to choose from. Family friendly too! Thank you Janie for all of your help!
(Out of 5 Stars)
12/16/20 Don , Online Review
Danielle was very knowledgeable and helpful. Made the entire shopping process easyThanks Danielle!
(Out of 5 Stars)
12/14/20 Julie , Online Review
We had a great experience with Janie. She listened to our needs and had helpful suggestions to find just the right pieces.We will definitely be back!
(Out of 5 Stars)
12/13/20 Amie , Online Review
(Out of 5 Stars)
12/13/20 Faith , Online Review
(Out of 5 Stars)
12/12/20 Tana , Online Review
Second time I've made a purchase. This time Danielle was the sales person, she is fabulous. Let us wander, checked every so often, very patient. Bought a beautiful leather recliner.
(Out of 5 Stars)
12/12/20 Lewis , Online Review
Purchased a couple of loveseats. Linda was fantastic to work with. Listened to both my wife and my desires and was excellent at helping us bridge those natural gaps in taste and preference. We like Key Furnishings in general as the service has always been great, helpful and non-pushy.
(Out of 5 Stars)
12/11/20 Robert , Online Review
I was helped by Brittney and she did a great job of getting me informed on the different products to choose from in a timely and professional manner.
(Out of 5 Stars)
12/10/20 Alisha , Online Review
Key Home Furnishings has a beautiful showroom with lots of different styles and top brands! Including both the option to purchase items in stock from their warehouse or the option to customize to your taste and style! Danielle was extremely knowledgeable and helpful in my pursuit of the perfect (for me) living room furniture!
(Out of 5 Stars)
12/5/20 Nicole , Online Review
(Out of 5 Stars)
12/5/20 Don , Online Review
Our sales person was very professional and helpful..
(Out of 5 Stars)
12/3/20 Kelsey , Online Review
(Out of 5 Stars)
12/3/20 Annette , Online Review
(Out of 5 Stars)
12/2/20 Megan , Online Review
Driven past before but had never been in - thought I'd check it out and look for bedroom furniture. Janie was lovely and very helpful! Found the perfect bedroom set and can't wait to have it delivered!
(Out of 5 Stars)
12/2/20 Suzanne , Online Review
Dianne was wonderful to work with! She took her time to really understand my living room lay out, and what kind of sectional I wanted in that space. It was hard for me to pick out fabric, but felt confident in my choice with Dianne's help.
(Out of 5 Stars)
12/1/20 Alex , Online Review
(Out of 5 Stars)
12/1/20 McKenzie , Online Review
We had a wonderful experience at Key Home. Janie went over the top to help us get our style and design together for our new home.
(Out of 5 Stars)
11/30/20 Becca , Online Review
Our experience a Key Home Furnishings was excellent. Ryan was attentive and worked closely with us making sure we could find what we wanted. He was courteous, never pushy and provided excellent service! We had gone to 3 other furniture stores and the service at Key was superior in every way! The prices were very competitive too!
(Out of 5 Stars)
11/30/20 Tim , Online Review
Excellent customer service, even on Black Friday. KC was extremely patient & helpful. Highly recommend their selection & personnel.
(Out of 5 Stars)
11/30/20 Jenny , Online Review
Brittany was super helpful and pleasant to work with.
(Out of 5 Stars)
11/30/20 Tamara , Online Review
(Out of 5 Stars)
11/30/20 Nancy , Online Review
The service we received from Jay at your store was superior. Jay greeted us as we came in and once he knew what we were looking for, he gave us basic information and where to look in the store and he did not 'hover' over us as we reviewed couches but just seemed to arrive 'just in time' as we had questions. He took the time to answer any and all questions we had and gave us great information and was such a pleasure to speak with and deal with. Although I have not made a final decision yet as to purchasing the couch, I hope to very soon while your sale is still on. My daughter purchased a couch at that time and I've since gone back and worked with Jay again and have purchased my loveseat; waiting for its arrival this week. Great store to work with and Jay is wonderful and so helpful.
(Out of 5 Stars)
11/30/20 cole , Online Review
You guys are awesome!
(Out of 5 Stars)
11/30/20 Lynn , Online Review
It was a pleasure working with Danielle. She was knowledgeable and answered every question, yet she also knew when to leave us alone to try out different sofas. No pressure, which we really liked. Would definitely shop at Key Home Furnishings again!
(Out of 5 Stars)
11/30/20 Jesse , Online Review
We were looking for a sectional for our new home. We were greeted by KC right away. She let us browse, no pressure, but stayed close enough to answer any questions we had. In the end we special ordered a couch to fit exactly what we needed. The entire experience was the best experience we've had at a furniture store.
(Out of 5 Stars)
11/28/20 Paige , Online Review
Great service!
(Out of 5 Stars)
11/28/20 Theresa , Online Review
(Out of 5 Stars)
11/28/20 Kristen , Online Review
(Out of 5 Stars)
11/28/20 Teresa , Online Review
(Out of 5 Stars)
11/27/20 Daniel , Online Review
(Out of 5 Stars)
11/26/20 Shad , Online Review
From walking in the front door to purchasing my items, the overall experience was amazing. Lorri was professional, knowledgeable, and patient while we walked the floor. I'm happy with the prices and experience at Key. Thank you!
(Out of 5 Stars)
11/26/20 Danika , Online Review
Danielle was extremely helpful, listened to my wants and needs, and helped me find the perfect living room and bedroom pieces I'd been looking for. It was a quick and easy process to place my order. I'll always come back! Not to mention I love that they sell pieces from a local company here in Oregon.
(Out of 5 Stars)
11/25/20 Brenda , Online Review
We were assisted by Brittany and she led us to what we were looking for. She made sure we sat on all the couches to make sure what the comfort level we wanted and needed. Brittany was very knowledgeable and easy to do business with. Not pushy and would recommend anyone to go shopping there. Thank you and can't wait to get our furniture next week. Brenda M
(Out of 5 Stars)
11/25/20 Janay , Online Review
(Out of 5 Stars)
11/24/20 Hailey , Online Review
I was having such a hard time finding chairs for my dining table and after weeks of looking I stopped into Key Furniture and came home with the perfect chairs! The staff was so friendly and very Covid safe. I highly recommend using Key for any furniture needs!
(Out of 5 Stars)
11/23/20 Rob , Online Review
(Out of 5 Stars)
11/23/20 JoAnn , Online Review
(Out of 5 Stars)
11/22/20 Barbara , Online Review
I have passed Key Home Furnishings for years but had never shopped there until a few days ago. I wish that I would have found them years ago! Three things I really appreciated about the experience and purchase- a wide selection of items & prices, helpful, knowledgeable staff and a locally owned business with competitive prices. The store is full of pieces in a variety of styles within a range of price points and all are well made and excellent quality. With so many choices on line and in stores, I really appreciated the staff input. We ended up working with Lynda, whose experience and good eye solved issues with the floor plan and space. She was attentive and full of helpful info but also knew when to pull back and give us time to think things through. No sales pressure in this store! Last of all, It feels good to shop locally without having to make sacrifices by doing so. Key Home started as a small family business that has grown large enough to offer competitive pricing and a wide selection. Yet they are able to retain their approach to service and customer relationships-no small task. Great place! Great people!
(Out of 5 Stars)
11/22/20 Brian , Online Review
(Out of 5 Stars)
11/21/20 Amanda , Online Review
(Out of 5 Stars)
11/19/20 Maureen , Online Review
(Out of 5 Stars)
11/19/20 George , Online Review
Key is by far the best furniture store and people we met in our recent shopping experience. They are far and above the rest with top level sales people like Dianne and Ryan. No pressure, just good old fashion professional help and their prices were lower right now than any store we found. The delivery was excellent and they communicated before during and after the sale and delivery. This is a company shipping on all cylinders and even if they were more expensive I would go with them.Our appreciation for a well ran and great experience, George and Leanne
(Out of 5 Stars)
11/19/20 KimberlyJacobs1 , Online Review
(Out of 5 Stars)
11/18/20 Harry , Online Review
Staff was excellent and very professional. A wonderful purchase experience. Thank you.
(Out of 5 Stars)
11/18/20 Dustina , Online Review
(Out of 5 Stars)
11/18/20 Keri , Online Review
KC was incredibly helpful with giving me the information I needed to make a decision without any pressure! She figured out exactly how my decision making process works and provided options before I even asked for them! Would highly recommend others to go to KEY! The store itself also has a perfectly comfortable atmosphere and plenty to look at!
(Out of 5 Stars)
11/18/20 Heather , Online Review
Our family was so thankful to find Key Home Furnishings. The staff was so very courteous and knowledgeable and Michael did an excellent job answering all our questions and helping us find new furniture for our family room. We also appreciate that they support local furniture manufacturing companies. We will definitely recommend them to others!
(Out of 5 Stars)
11/18/20 Sandra , Online Review
From my phone call to the store that was answered by a person, to the service we were given upon arrival at the showroom, our experience has exceeded our expectations. The selection of power recliner sofas, loveseats and sofas is outstanding. Our new furniture will be delivered within the week! We are beyond thrilled. Will definitely shop here again!Our power loveseat was delivered today. Again, outstanding customer service with reminders and updates on when to expect delivery. The delivery workers were very friendly and efficient. I am so thrilled to have found Key Homefurnishings!
(Out of 5 Stars)
11/17/20 Marty , Online Review
Lynda was wonderful in helping us coordinate our living room with a few beautiful pieces of furniture to fit in with what we already have. Saw other pieces we will purchase. Key Furniture also has a wonderful selection of area rugs. Lynda was so helpful in our choices since we had not purchased new furniture for awhile. Great place to shop.
(Out of 5 Stars)
11/17/20 Steve , Online Review
We have tried every furniture store in the Portland Metro area over the last 20 years. Key Home Furnishings has been the only consistently consistent company that has great products, huge selection and most importantly 5 star customer service. We have never been disappointed.
(Out of 5 Stars)
11/17/20 Jordan , Online Review
(Out of 5 Stars)
11/17/20 Susan , Online Review
(Out of 5 Stars)
11/16/20 Emily , Online Review
They were super helpful and gave us updates throughout the whole process. We love our new sectional!!
(Out of 5 Stars)
11/15/20 Kathryn , Online Review
"We want to work hard to make you happy!” This was their expressed desire at Key Home furnishings, and that is exactly the values that we saw hard at work in every employee when we were shopping there yesterday for a new recliner. From start to finish, these folks worked hard to truly provide a great experience. Thanks Danielle and all!
(Out of 5 Stars)
11/15/20 Jennie , Online Review
(Out of 5 Stars)
11/14/20 Lynn , Online Review
I went into Key Home Furnishings looking for a recliner. I was pleased with the selection and options. I sat and tried many different recliners and didn't feel pressured. My sales person was Ryan and he was very knowledgeable about the different brands the store offered. I found exactly what I was looking for and I am so pleased with my purchase and experience. I will definitely come back when I'm ready for my next piece of furniture.
(Out of 5 Stars)
11/13/20 Brandon , Online Review
(Out of 5 Stars)
11/13/20 Danielle , Online Review
Diane took GREAT care of us! No pressure, lots of help picking the right size furniture for our space, and we are SO excited to get our sectional! I've been saving for awhile, and we are sold on Stanton sofas! Great quality and love the fabric choices! Delivery was additional which was disappointing, since I spent what I did, however, I would highly recommend going straight to the source in Lake Oswego! All of the staff is great!
(Out of 5 Stars)
11/12/20 Cam , Online Review
Key Home furnishings was the 4th furniture store I went to. Danielle provided great service and was very patient with me making sure I purchased what I was comfortable with. Their relationship with Stanton was a big plus too considering I wanted to buy local as much as possible.
(Out of 5 Stars)
11/12/20 Michael , Online Review
We love Key Home Furnishings! We've bought items in store and special ordered custom pieces, and every time we get great service and the best price.
(Out of 5 Stars)
11/11/20 alfred , Online Review
(Out of 5 Stars)
11/10/20 Patty , Online Review
I had been looking for a beautiful kitchen/dining table, wanted a finish that could be used daily. Also wanted to have bench/sofa seating with Patriarch/Matriarch chair. The custom live table and chairs they helped us design are beautiful. We even got some input from their on staff Street of Dreams Decorater. They were very accommodating to some needs we presented. Thank you Tim!
(Out of 5 Stars)
11/10/20 Terri , Online Review
Friendly staff. Danielle was knowledgeable, answered our questions and listened to our unique needs. I appreciated that we were not pushed into a purchase.
(Out of 5 Stars)
11/9/20 Teresa , Online Review
(Out of 5 Stars)
11/9/20 Patrick , Online Review
I had stopped in a couple of months ago to just look around. So when I went in this time, I knew just what I wanted. Cheryl Hughes took care of everything, in less than 30 minutes I was out of there. Still had time to pickup lunch and head back to work on time.
(Out of 5 Stars)
11/9/20 Vmm22 , Online Review
(Out of 5 Stars)
11/9/20 Jason , Online Review
I showed up not knowing what I wanted. Ryan helped me find EXACTLY what I wanted. It was super easy and seamless. I had my 4 year old with me too and the other staff let her trick or treat to keep her entertained while I pondered fabrics.
(Out of 5 Stars)
11/9/20 Jen , Online Review
The customer service rep who helped me was patient with my questions and walked me through several comparisons. I chose the Stanton chair plus model on clearance. It was half the price of a similar Stanton piece. I am happy with my purchase.Thanks,Jennifer Tussing
(Out of 5 Stars)
11/8/20 Casey , Online Review
Great customer service!!
(Out of 5 Stars)
11/8/20 Mike , Online Review
I like it when shopping is a pleasant experienceA lot of times this depends on the salesperson.We had a fun time making our purchase at Key Furniture because of Dan and his relaxed sense of humor. At the same time he knew his product and was very efficient. Very refreshing!
(Out of 5 Stars)
11/8/20 Tracey , Online Review
(Out of 5 Stars)
11/7/20 Polly , Online Review
(Out of 5 Stars)
11/6/20 Christian , Online Review
(Out of 5 Stars)
11/5/20 Becca , Online Review
(Out of 5 Stars)
11/5/20 Lori , Online Review
Showroom was nicely put together. Michael Twitchell was amazing. Helped us find what we were looking for. We were in and out within an hour or less!
(Out of 5 Stars)
11/4/20 Mark , Online Review
(Out of 5 Stars)
11/3/20 Marilyn , Online Review
Excellent customer service. I have done business with Key Furniture before, and will continue to do so.
(Out of 5 Stars)
11/3/20 Katherine , Online Review
Absolutely love this place!! I literally walked in and found the perfect sofa right away. Beautiful furniture for many types of styles.Dianne helped me and was extremely knowledgeable, kind, and a joy to work with. It is my first home I am purchasing furniture for, so naturally I am very excited. It was fun to have Dianne share that excitement with me and I felt like she genuinely was excited as well.With how our current world is, it was so refreshing to have a kind person like Dianne bring a smile to my face, and a cute sofa to my house :)I will be back for the rest of my furniture needs!
(Out of 5 Stars)
11/2/20 Melinda , Online Review
Exceptional experience. Brittany was excellent - extremely knowledgeable, talented and patient! Highly recommend!
(Out of 5 Stars)
11/2/20 jennifer , Online Review
(Out of 5 Stars)
11/1/20 Jim , Online Review
I wish I could give six stars! Great service Brittney!!!
(Out of 5 Stars)
11/1/20 Katherine , Online Review
(Out of 5 Stars)
11/1/20 Ava , Online Review
Lynda was professional and delightful to work with. She knew what we were looking for and was super helpful. If you're looking for great furniture Keys has many options with good prices.
(Out of 5 Stars)
10/31/20 Alyssa , Online Review
(Out of 5 Stars)
10/30/20 Deborah , Online Review
I have an older home with space that is not standard. I can in to Key Home Furnishing with the my odd dimensions and measurements to my living room. The floor staff was able to spend time with me, figure out which Stanton set would work best in my space, and help with my fabric selection. I was thankful for the time he spent with me.
(Out of 5 Stars)
10/29/20 Renee , Online Review
Everyone was so helpful with my couch purchase. I broke my ankle and wasn't able to get out to shop. Dennis took pictures of their in stock selection and completed the purchase over the phone. Delivery was quick and the delivery team was efficient, careful and professional. Will definitely go back for future purchases and recommend without hesitation.
(Out of 5 Stars)
10/28/20 Kathy , Online Review
We were impressed by the fabulous customer service we received while shopping at Key Home Furnishing. We had Lynda helping us and I would rate the the service 15 out of a possible 10. There wasn't anything she wouldn't do as far getting prices, color choices etc. We would highly recommend this store to everyone that wants new furniture.
(Out of 5 Stars)
10/28/20 Kevin , Online Review
Pleasant purchaser xperuence at Key Home Furnishings in Tigard this past weekend. Danielle was super helpful and I could not be more pleased with the executive desk that was ordered for me. The prices were very good as well. Danielle spent a lot of time researching availability of various desks and was up front with me so there were no surprises. Still waiting on delivery but I am confident I will love what was ordered.
(Out of 5 Stars)
10/26/20 Dan , Online Review
We were primarily interested in Stanton sofas as they're local, and other furniture stores' wait times for delivery were upwards to 3 months. We found some sofas that'd fit the bill at Key. We've never bought new sofas before, and the whole process was surprisingly pleasant. No high pressure sales or gimmicks, and our sales person was nearby and attentive enough to be available when we had questions.Most of our order is set to be delivered in less than a week, while the rest is 7-9 weeks out. A lot better than 2-3 months.
(Out of 5 Stars)
10/25/20 Victoria , Online Review
(Out of 5 Stars)
10/25/20 Anybody , Online Review
(Out of 5 Stars)
10/25/20 Toby , Online Review
I placed my order for my couch and Ryan squared all the details away. Made sure it was a left side chaise as I sat down or as I am facing it, is on the right side. He called to see if I had any questions and I can't wait until I get my Stanton couch in a couple of months. I currently have had my Stanton couch for about 8 years, which I bought in Eugene. I needed more space and loved both Stanton 428 and 499. I can't wait until they ship it to me.
(Out of 5 Stars)
10/24/20 Veronica , Online Review
Janie was wonderful to work with and really took the time to go over options for my new home. It was great to have someone with such knowledge of all the pieces and fabrics and was a wonderful atmosphere. Will definitely be back!
(Out of 5 Stars)
10/23/20 Jesse , Online Review
Ordering was a breeze and they could get the couch I was dying to get 6-10 weeks earlier than everyone else. I was impressed and I was glad I called them.
(Out of 5 Stars)
10/22/20 Tina , Online Review
(Out of 5 Stars)
10/22/20 Courtney , Online Review
We walked in not knowing what to expect. We were immediately greeted by Dianne - a wonderfully helpful, warm, experienced designer who took the time to listen to our needs and goals, then helped us find pieces that are functional, high quality, and just the look we're going for. At our second appointment she was prepared with fabrics she thought we might like. She nailed it! I am so thrilled we walked in that day and can't wait to see how our family room will look when everything arrives!
(Out of 5 Stars)
10/21/20 Tim , Online Review
Excellent sales staff. Janie Koopman gave us a wonderful shopping experience. Great instore variety to choose from.
(Out of 5 Stars)
10/21/20 Mary , Online Review
(Out of 5 Stars)
10/21/20 Justin , Online Review
We were referred by a friend and business partner (Brittany) to come visit your showroom. We were very happy with the experience working with Brittany and she helped my wife (also Brittany) with the design of our new living room furniture. So happy and can't wait to bring it home!
(Out of 5 Stars)
10/20/20 Nancy , Online Review
Michael was extremely helpful we really connected with him. The delivery crew wore their masks and did a great job!
(Out of 5 Stars)
10/20/20 Gary , Online Review
This home furniture store is one of the best we have ever experienced. We found just what what we were looking for and our salesperson Lorri was extremely helpful and knowledgeable. So glad we drove the distance to shop at Key Home Furniture, well worth the drive..
(Out of 5 Stars)
10/19/20 Talyn , Online Review
We had a great experience with KC! We are from Washington and saw online they had several modern in store options for Stanton sectionals. We have been researching Stanton sectionals for a while and we talked to KC on the phone; she recommended a few modern frame concepts for us to review online. We decided to take a trip to Oregon to see some of these in person. She was available as we walked in the door and really helped us with honing in on our vision and customizing our sectional to meet our expectations! She even helped with picking out the performance fabric in a color we would love! Our 2 toddlers were with us and having a hard time and KC and the staff were very understanding and kind. Very quick and easy process. We had peace making the decision and can't wait to get our sectional!!! We selected the Stanton 571 which is not in store but looks a lot like the 681. Thankful for all of the help!!
(Out of 5 Stars)
10/19/20 Lola , Online Review
Lorri, Design Specialist, listened to what we liked and helped us narrow our search to several very good options.When we needed time to examine and try out the sofas, she politely excused herself.We went looking at least three times, before deciding to by from Key Home Furnished and never was hassled when said we were only looking. No sales person trailing behind us.
(Out of 5 Stars)
10/19/20 Erin , Online Review
Our first visit was great. Danielle was very helpful. She checked in with us several times but was not pushy. When we had decided on a couch, Danielle was patient and professional while helping us to decide on fabric and details. Plus, she laughed with us and didn't seem to mind our boys making themselves at home! We will definitely return next time we are shopping for furniture!
(Out of 5 Stars)
10/19/20 Susan , Online Review
Great customer service, looking forward to receiving my new sectional.
(Out of 5 Stars)
10/19/20 Sic , Online Review
Fantastic experience with Logan, he worked with me very well even as I wasn't able to be there in person.
(Out of 5 Stars)
10/19/20 Ramsee , Online Review
(Out of 5 Stars)
10/19/20 colette , Online Review
(Out of 5 Stars)
10/18/20 Esmerald , Online Review
We went in looking for a sofa and loveseat that fit our specific lifestyle. We worked with Linda who helped us find the perfect most comfortable set. Her exceptional experience and interior design knowledge really helped us out with finding a great sofa set that was cat friendly, comfortable but yet beautiful. Thank you so much for the great experience! We are definitely a forever customer.
(Out of 5 Stars)
10/18/20 Sally , Online Review
We were greeted by Danielle. She was very nice and engaging. We explained our needs and she showed the furniture pieces that met our needs. Danielle explained extended warranties and home delivery charges. We did purchase furniture and are scheduled home delivery this week. We will return to this store for future purchases.
(Out of 5 Stars)
10/17/20 lara , Online Review
Went in searching for a new dining room table. Found exactly what we were looking for and the sales representative Danielle who helped us was great. Turns out the table & chairs we wanted we in stock & are being delivered in just a couple days!Would highly recommend, we didn't feel pressure to purchase and I would go here for any further furniture choices.
(Out of 5 Stars)
10/16/20 Julie , Online Review
Janie is the best!!!
(Out of 5 Stars)
10/16/20 Tamara , Online Review
Our experience with KHF was exceptional!!! Our sales person was Lorri who was absolutely incredible. We were kept informed about the delivery every step of the way. Then today we received our furniture and it's perfect. The delivery guys were above and beyond exceptional too. I will be a forever customer of KHF, and will highly recommend them to anyone. I give them 5 stars.
(Out of 5 Stars)
10/15/20 Brendon , Online Review
Tim and the team were very helpful in getting us our new sectional sofa even though we had to make some changes to our initial order. Thanks for making it happen!
(Out of 5 Stars)
10/15/20 Mandy , Online Review
We always have a great experience shopping at Key Home furnishings. The sales staff are super friendly, helpful and never pushy. So much great looking and quality furniture to choose from. We love the customizing options and the value can't be beat!
(Out of 5 Stars)
10/15/20 Norm , Online Review
Tim Jones is a great person as well as a very knowledgeable salesman. He helped make a tough decision much easier. He also never appeared harried as we jumped back and forth between couches and chains. He made suggestions but went with the flow as we discussed and re-discussed options then fabric choices. We're REALLY look forward to our new couch and chair.Thanks again...Arti and Norm Harris
(Out of 5 Stars)
10/13/20 UCCM , Online Review
Tim did an excellent job! This was a no pressure sale. My Girlfriend and I had been to 4 other stores and felt like meat in a shark tank. We were left alone and we found what we wanted. Tim came back over to check and we told him what we wanted and he was upfront on delivery times and availability. We appreciated your honesty And will be back.
(Out of 5 Stars)
10/13/20 Derrick , Online Review
Great experience from start to finish. Knowledgeable design team helped us pick the perfect living room set, and coordinating kitchen furniture for our great room concept. Top notch quality pieces we know we'll enjoy for a long time. Would definitely recommend.
(Out of 5 Stars)
10/13/20 Rick , Online Review
Great place to find furniture in the SW Portland area.
(Out of 5 Stars)
10/13/20 Teressa , Online Review
The staff member Jainie was very knowledgeable and helpful to me. I would highly recommend purchasing furniture from Key home furnishings.
(Out of 5 Stars)
10/12/20 Mary , Online Review
we had a wonderful experience and the best part is that we got to pick up our great double chair at the warehouse - no waiting!
(Out of 5 Stars)
10/12/20 Shelby , Online Review
We were blown away by the care and service we received at Key Home! KC was truly the best, so kind, knowledgeable, never once felt pushy and genuinely wanted us to find what worked, rather than just wanting to make another sale. We will absolutely be back.
(Out of 5 Stars)
10/12/20 Gail , Online Review
Great professional sales staff! Ryan was the 1st day and Dan the second day. Dan's knowledge and help was super!
(Out of 5 Stars)
10/12/20 Callie , Online Review
Found our couch with the perfect amount of guidance from our salesman.
(Out of 5 Stars)
10/12/20 Audrie , Online Review
(Out of 5 Stars)
10/12/20 Nancy , Online Review
Had a great experience at Key home furnishings. The sales person was extremely knowledgeable very friendly and very helpful. The whole process was quick and easy. I will shop there again
(Out of 5 Stars)
10/11/20 Brenton , Online Review
Lynda and the team were brilliant, took time to help my wife and I find the sofa that felt right and then helped customise it to perfection. Really, couldn't ask for anything more.
(Out of 5 Stars)
10/11/20 sara , Online Review
(Out of 5 Stars)
10/11/20 Corrie , Online Review
(Out of 5 Stars)
10/11/20 Bryce , Online Review
We had a great experience at Key Home Furnishings. Britney gave us plenty of time to decide and was really helpful with our questions. Would totally recommend.
(Out of 5 Stars)
10/10/20 bethany , Online Review
(Out of 5 Stars)
10/9/20 Annette , Online Review
(Out of 5 Stars)
10/8/20 Leann , Online Review
Dianne Portrait was wonderful to work with she came to my home measured out my space and we ordered the sectional. I would highly recommend using Dianne and I plan to have her help me again when the time comes.
(Out of 5 Stars)
10/8/20 Gabe , Online Review
My wife and I had the pleasure of purchasing a couch at Key Home Furnishings. We had been to other furniture stores and all of them had great couches, but they were just not right for us. When we went to Key we tried out all the different couches, and then it came down to two. Our sales rep was so helpful and patient with us during this whole process and she helped us pick out the perfect new couch for our home. My wife, my daughter and I all loved the couch and we will definitely be coming again the next time we need more furniture.
(Out of 5 Stars)
10/7/20 OCJohn , Online Review
They had exactly what we were searching for, and made it a great experience. Thanks to Ryan & Jay for their excellent service...
(Out of 5 Stars)
10/6/20 Patty , Online Review
Diane was very patient and helpful. Would definitely return for future purchases.
(Out of 5 Stars)
10/6/20 scott , Online Review
(Out of 5 Stars)
10/6/20 Brad , Online Review
Excellent customer service. Impressed by the knowledge of the sales staff. They are not pushy and the products they offer seem like good quality and are very customizable.
(Out of 5 Stars)
10/5/20 Tiffany , Online Review
(Out of 5 Stars)
10/4/20 Kellie , Online Review
(Out of 5 Stars)
10/4/20 Heather , Online Review
Dan was incredibly knowledgeable, helpful and patient!
(Out of 5 Stars)
10/3/20 Carissa , Online Review
My husband and I went into Key Home just to browse for a new couch - we had never been then before. We were greeted by Lori & after finding out what we were looking for pointed us in the right direction. She let us browse by ourselves & didn't hover (which I loved) She came back to check on us & answered all of our questions (we had a lot) We ended up narrowing it down to two couches and couldn't decide. . . She wasn't pushy for us to buy that day but gave us all the information we needed. We came back the next day & she was there on her day off to help us! We ended up buying & are super excited for our new couch! Great service, everyone is super friendly & great options for financing! We will most likely be back to buy a new bed / ottoman in the future!
(Out of 5 Stars)
10/3/20 gail , Online Review
(Out of 5 Stars)
10/3/20 Susan , Online Review
Love Key home furnishing! They are so nice and the furniture is beautiful!I just ordered furniture that is being made in Oregon!!! And Linda is awesome to work withüíï
(Out of 5 Stars)
10/2/20 Sue , Online Review
I purchased my Stanton reclining sofa and chair 10 years ago from KEY Home Furnishings. The selection and customer service was great back then. It was time to update these and I shopped around but saved KEY for last. The service and selection is still awesome, and Ryan was very helpful in making my selection but not pushy in any way. They had the pieces in stock and they will be delivered shortly. I couldn't be happier!
(Out of 5 Stars)
10/2/20 Megan , Online Review
Linda was fantastic to work with. She took great care to make sure I understood all the options and details of my order
(Out of 5 Stars)
10/1/20 Kristi , Online Review
We had been living without a couch for over a month and had shopped at several stores without success. Diana helped us find a comfortable, attractive couch in stock, and gave suggestions for wall paint color and room arrangement. We are excited to take delivery of our couch tomorrow!
(Out of 5 Stars)
9/30/20 Jake , Online Review
Wide selection, nice showroom, and Ryan Mack was super helpful without being at all pushy. Great experience!
(Out of 5 Stars)
9/30/20 Soraia , Online Review
Outstanding customer service! After visiting many furniture stores we were ready to give up and decided to visit one last place Key Home Furnishing. We not only found what we were looking for but also Danielle Aalvik was incredibly helpful and provided incredible service! Thank you so much! You are awesome.
(Out of 5 Stars)
9/30/20 Robert , Online Review
Polite and patience sales person through the process.
(Out of 5 Stars)
9/29/20 Jan , Online Review
(Out of 5 Stars)
9/29/20 Betty , Online Review
Excellent customer service, great follow up, and no pressure
(Out of 5 Stars)
9/28/20 Devin , Online Review
Excellent place to get your furniture! Diane was amazing. We would definitely go back!
(Out of 5 Stars)
9/28/20 Lauren , Online Review
We bought a new house and are starting from scratch with furniture. Danielle was amazing in guiding us to furniture we may like based on sizing and use within the home. She was very patient as I came back three days in a row to pick out fabrics to make sure I was making the right choice. This was our second time shopping at Key, and both times the experience has been wonderful and easy. Highly recommend!
(Out of 5 Stars)
9/28/20 BARB , Online Review
The showroom has a tremendous amount of product available to see and touch. I just refuse to buy a couch without sitting on it. The showroom is really well lit, which may not seem like such a big deal, but when you are trying to pick fabric colors for upholstery, it makes a difference.I had a pretty good idea of what I wanted when I went in. But my salesman, Michael, was such a pro and knew the merchandise so well that the whole process was a breeze. He was never pushy and didn't try to sell me anything I didn't want or need.I had such a good experience, I went in a few days later and bought a bed - and had the same great experience (once again with same salesman, Michael).
(Out of 5 Stars)
9/27/20 Amy , Online Review
Our mother is moving after 40 years of being in the same home. We went to Key Home to find furniture for her "next chapter.” Tim Jones was so thoughtful and helpful throughout our entire visit. He went the extra mile at every step! Thank you for making an emotional time so seamless!
(Out of 5 Stars)
9/26/20 Tressa , Online Review
(Out of 5 Stars)
9/23/20 Nikki , Online Review
Great little furniture store with good quality furniture at reasonable prices. The sales staff are all knowledgeable and not pushy. Ryan and Adam are fantastic!
(Out of 5 Stars)
9/23/20 Jakob , Online Review
(Out of 5 Stars)
9/23/20 Grayson , Online Review
Kym C has been amazing for us to work with over the last few years. We've used her and Key Home Furnishings for 95% of our new furniture purchases. If you have upcoming furniture needs, I highly recommend turning to Kym for her knowledge, expertise and "ease"of the entire buying and choosing process!
(Out of 5 Stars)
9/22/20 Claire , Online Review
Outstanding!!Janie greeted us and guided us through the most pleasurable shopping experience I've ever had! She was a delight! She carefully listened to what we wanted and our concerns. She then showed us several options and explained the "construction” element, and how that would impact the longevity of our sectional. She carefully selected fabrics that coordinated with our existing elements. We never felt like she was a salesperson..more like a friend who was guiding you to find what you were looking for. We are thrilled with our furniture Thank you Janie.
(Out of 5 Stars)
9/21/20 Kathy , Online Review
Our experience at Key Home Furnishings was great. Lynda was very professional and helpful in picking out new living room furniture and rugs. Her design skills were very appreciated and added real value to our purchase..
(Out of 5 Stars)
9/21/20 Joan , Online Review
(Out of 5 Stars)
9/21/20 EZ054098 , Online Review
I needed a table quickly, sane day. The buying process was fast and efficient I was in and out in under 20 minutes. Thank you Key!
(Out of 5 Stars)
9/21/20 Jessica , Online Review
This company went above and beyond what was expecting of them from the product they offered to the survives provided. It's truly a cut above the rest. I can't thank them enough for everything. They will always have my business and I will recommend them to everyone I know. Thank you so much for everything.
(Out of 5 Stars)
9/21/20 Janis , Online Review
(Out of 5 Stars)
9/20/20 Lisa , Online Review
(Out of 5 Stars)
9/20/20 Todd , Online Review
Janie was extremely helpful to us at the store. Showed us many options and gave good advice to come to a decision that worked for our home. No high pressure sales with her which was very nice. Will shop there again when we need additional furnishings.
(Out of 5 Stars)
9/20/20 Nora , Online Review
Brittany was knowledgeable and helped us create an inviting living space without pressure or expectations!
(Out of 5 Stars)
9/18/20 Odie , Online Review
They greeted us, gave us a layout of the store and allowed us to walk around and look for what we wanted with absolutely no pressure. It was a great experience I would recommend.
(Out of 5 Stars)
9/17/20 Lisa , Online Review
well... the sofa isn't here yet, but if it's anything like the service, we're gonna love it!
(Out of 5 Stars)
9/17/20 Carmen , Online Review
Another great experience with Key Home Furnishings! I was working with Janie who helped me order a pouf for my apartment. Janie was quick to respond to email and was able to check on delivery dates, inventory, and get the pouf ordered in a timely fashion. She made the process easy and stress-free! Thank you Janie!
(Out of 5 Stars)
9/16/20 Khanh , Online Review
I already knew which sofa I wanted based on browsing at other stores before I called Key Home. I called over the phone and spoke with KC Calder. She pointed out an alternate configuration that saved us several hundreds of dollars! The sales person at the other furniture store failed to mention the alternate configuration. I really appreciated KC's patience while I was asking questions regarding all the configurations, colors, lead times, etc. We ended up purchasing with Key Home and was really impressed with their completely remote shopping experience using electronic signatures and emails.
(Out of 5 Stars)
9/16/20 Melisa , Online Review
Nice selection of locally made furniture! KC was sweet and helpful. Not pushy- she let us take all the time we needed. Recommend!
(Out of 5 Stars)
9/16/20 Debbie , Online Review
(Out of 5 Stars)
9/16/20 DearJacie , Online Review
We were brand new to town and decided to buy a couch on Labor Day, the busiest day of the year. Even though the store was packed, Ryan immediately greeted us at the door and checked back with us every couple of minutes to show us another couch despite how busy it was. We were in and out with a perfect couch ordered in less than 30 mins at a great deal! Would definitely recommend to family and friends.
(Out of 5 Stars)
9/16/20 Jennifer , Online Review
Casey was our salesperson and she was amazing! We were on a tight timeline to be in the store and knew the manufacturer we wanted (local ). She never tried to sway us in another direction, she listened to what we needed and wanted for our space. The quality of the furniture is awesome and the staff are very helpful and friendly. We will continue to buy from Key Furnishings first.
(Out of 5 Stars)
9/16/20 Jenn , Online Review
We spent more than we wanted to for a couch we can't wait to get.... Jane helped my husband and I compromise (he wanted a couple of recliners, I wanted a sectional couch). Jane found both for us. A BEAUTIFUL sectional couch complete with super comfy recliners!!! There's literally one for each of us PLUS one for each of the kids. YES, we bought a sectional couch with FOUR recliners built in!!! So yes, we spent a bit more than we had planned, but it was investment that will ensure many many years of happy marriage... well worth the extra funds spent!!!
(Out of 5 Stars)
9/15/20 Mary , Online Review
(Out of 5 Stars)
9/15/20 簡子翔 , Online Review
(Out of 5 Stars)
9/14/20 Lance , Online Review
Great friendly and helpful service!
(Out of 5 Stars)
9/14/20 Tyler , Online Review
Really pleasant experience at Key Home Furnishings. Wife and I went there yesterday to look at a high quality love seat. We were tired of paying for low quality furniture that compresses or falls apart after a few years. We wanted something that would last us the rest of our lives, and we found it here.First and foremost, they keep a clean showroom, practice social distancing, and all wear masks properly. Good on them for doing that.I've never been to Key before, but what a change of pace from other furniture retailers. Their salespeople are sitting near the front door, which at first was a little weird, but you essentially get your own salesperson/shopping assistant while you're there. Lorri was amazing. She knew just when to pop in to make a comment about what we were sitting on, explain fabrics, and how the process works for a custom order. Then she'd head off if we didn't have any questions and let us browse more. We were there for probably an hour, and Lorri was super informative and helpful. No pressure or hard sales from her on buying anything we didn't want, just helpful.When we were ready, Lorri gave us all the information we needed, and quickly processed the order for us.
(Out of 5 Stars)
9/14/20 George , Online Review
Great quality with helpful sales people. They have the best selection and even had stock on every thing we ordered witch is not the norm in today market.Thank you,
(Out of 5 Stars)
9/14/20 Karen , Online Review
KC did a great job helping me pick out furniture and fabrics. She was generous with her time and expertise. At one point I had selected the fabrics I wanted and my sister suggested we take them outside and see how they looked in the sunlight. Well, the fabric I selected for the recliner was not a match at all and KC looked it over and disappeared into the store. When she came back she had the perfect match. I am very happy with my selections and her help inspired confidence. I can't wait to see the final result.
(Out of 5 Stars)
9/14/20 Reuben , Online Review
The service was friendly and fast. This was the only place that actually had what i wanted in stock and was able to deliver in a couple of days.
(Out of 5 Stars)
9/14/20 Sue , Online Review
I had a wonderful experience using Key Furniture in Oregon.
(Out of 5 Stars)
9/13/20 Mike , Online Review
KC is an asset to your company! She is knowledgeable, pleasant, and very professional! She is deserving of a raise.
(Out of 5 Stars)
9/13/20 Nichole , Online Review
My salesman, Dan was beyond knowledgeable and professional. It's clear that he knows the furniture business, inside and out, having sold it for over 50 years! He was very patient, helpful and asked all the right questions, some about things I hadn't even considered, that turned out to be key factors in making my selections. My beautiful, new, bedroom set with the most amazing mattress I've ever felt, were delivered promptly and set up with care by two, very kind delivery men.Thank you so much, to Dan and the guys! I'm sleeping on cloud nine, now! ☁️ I'll be back to have Dan help me to pick out my new living room! He's the very best!!!Nichole B.
(Out of 5 Stars)
9/11/20 Skip , Online Review
We had a very positive experience at Key Furniture. Our sales associate applied no pressure and patiently helped us determine the right sofa and fabrics for us. We will absolutely shop at Key again.Skip Hansen
(Out of 5 Stars)
9/10/20 Kimberly , Online Review
Excellent, quick service!
(Out of 5 Stars)
9/10/20 GUY , Online Review
Very Happy with Ease of placing special order. K.C. was our consultant.
(Out of 5 Stars)
9/9/20 Liisa , Online Review
(Out of 5 Stars)
9/8/20 Andrew , Online Review
Lori was absolutely amazing!!! Found this store through google, made an inquiry for someone to contact me, Lori was the first person to contact me. Found the perfect couch for our new home. Her and her manager really go above and beyond for their clients. Thank you so much!
(Out of 5 Stars)
9/8/20 Heather , Online Review
(Out of 5 Stars)
9/8/20 Laurie , Online Review
I shopped all over and kept coming back to this store for my new sofa. I worked with Dan who was beyond patient with my indecisiveness and was very knowledgeable. It is so nice to work with a professional that you trust. I will be back to finish my living room, for sure. Thanks Key HF - you are the best!!
(Out of 5 Stars)
9/8/20 Debbie , Online Review
(Out of 5 Stars)
9/8/20 Jason , Online Review
KC was very helpful and pointed us in the right direction without hassling us, which is always appreciated!
(Out of 5 Stars)
9/7/20 Denice , Online Review
Beautiful furniture, quality, and easy transaction. The staff is knowledgable, helpful and not pushy! We have a great new sectional that fits our lifestyle and our room and our budget! Thanks
(Out of 5 Stars)
9/7/20 Shannon , Online Review
Our quest for the perfect couch came to an end here. Finally found a furniture store that served our very particular needs. Quality with a good price. Will be purchasing more furniture in the future.Michael is super knowledgable about the products and had solutions to all of our problems (size, price, etc) with finding the perfect couch. Easy five stars.
(Out of 5 Stars)
9/7/20 Eric , Online Review
As surprisingly nice experience. Dan is a great salesperson.Got what we wanted at an exceptional price.
(Out of 5 Stars)
9/7/20 Nancy , Online Review
We had a great shopping experience here! The salespeople are extremely knowledgeable about the furniture, which is so important. They also will walk you around and answer questions for hours with no impatience or running off to help other customers! We ended up buying everything we needed to furnish our new condo here. Prices were fair, and the selection excellent. KC was just so helpful, no pressure, just tons of useful information.
(Out of 5 Stars)
9/7/20 Steven , Online Review
Dan was fantastic on the sakes side. Amanda as equally fantastic on the finance side.Very professional and engaging.
(Out of 5 Stars)
9/6/20 Paul , Online Review
My wife and I went to Key Home Furnishings to look at buying a new sofa & love seat, preferably a locally made option, from Stanton Furniture that is manufactured locally in Tualatin, OR.Our salesperson KC was very friendly and helpful in showing us sofa's that me the requirements of my wife, who was looking for a couch that fit her better with a shallow depth and a more firm seating to help her back pains.KC showed us a couple of sofa's that suited our needs and then showed us the difference between the standard foam, and more supportive, which fit the both of us much better.We were able to choose a fabric that met our decorative needs, along with accent throw pillows.After 20-30 minutes, we had made our decision, purchased and set delivery.An easy transaction that was informative and low stress.
(Out of 5 Stars)
9/5/20 Desiree , Online Review
Lorri was so helpful and knew exactly how to help me. She made it very easy. Thanks so much:)
(Out of 5 Stars)
9/4/20 andrew , Online Review
Tim and The staff at Key home furnishings we're great. my kids were running around the store jumping on furniture and it was just another day for them. That knowledge and attention to detail Tim had and patients was amazing. I would recommend anyone looking for Furniture come see them you will not be disappointed.
(Out of 5 Stars)
9/3/20 Jordan , Online Review
(Out of 5 Stars)
9/2/20 Michael , Online Review
A very pleasant buying experience. Lynda was very thorough and helpful. We greatly appreciated her design expertise. She was also very patient. It took us several trips in to finally make our decision. She never pushed. Instead, she answered all of our questions and gave us the space we needed. In a word, she is very professional. We're couting the days until our custom piece arrives. I' confident that we will not be disappointed.
(Out of 5 Stars)
9/1/20 Deb , Online Review
They were very pleasant, helpful, and knowledgeable. And even better, not pushy. I am picky, so I had a lot of questions, which they happily answered. At one point, I wanted to move a chair around to see how it would look and fit at an angle to the sofa. No problem! It was a very pleasant experience and I am happy with my purchase and with their customer service!
(Out of 5 Stars)
8/31/20 Sarah , Online Review
We had a wonderful experience from start to finish! Janie gave us excellent service and expert advice all the way through. We found a great sofa that will fit my 6'4” husband! We didn't even think of the depth of the sofa being a thing to look for. Can't wait for our custom furnishings! We will be back!
(Out of 5 Stars)
8/31/20 Eric , Online Review
On the referral of a good friend we stopped by Key looking for a sofa. We were greeted on entering and asked a few questions pertaining to our visit and were allowed to browse freely with no pressure. An associate checked on us occasionally to see how we were doing and we found that we had more questions than expected. She answered them all and made a few suggestions based on our comments and within 30 minutes we had narrowed our search down to one particular sofa. She then showed us the numerous fabric options to cover the sofa and the 4 pillows that came with it. Overall a great experience at a surprisingly great price.
(Out of 5 Stars)
8/30/20 jim , Online Review
Tim Jones, our salesperson, did an excellent job. He was very professionable, knowledgeable and patient with us. Key Home Furnishings has an excellent selection of inventory and special orders are easy to navigate. Our whole experience was handled very professionally. Thanks Key.
(Out of 5 Stars)
8/30/20 Maureen , Online Review
This was the best furniture shopping experience I have ever have! 5 stars for Janie Koopman! Her elegant taste and excellent customer service made picking out furniture a breeze. She goes above and beyond for her customers!!
(Out of 5 Stars)
8/27/20 Lisa , Online Review
(Out of 5 Stars)
8/26/20 Craig , Online Review
Very easy process, even over the phone! Very knowledgeable staff and a fraction of the the time to receive my loveseat! Very worth the drive and saved some money to boot!
(Out of 5 Stars)
8/25/20 Barbara , Online Review
Excellent job by Danielle Aalvik !! She was a great help and wealth of information to help in making our decisions.
(Out of 5 Stars)
8/25/20 Patricia , Online Review
(Out of 5 Stars)
8/25/20 Valerie , Online Review
Working with Michael at KEY Home was a great experience! He quickly found exactly what I was looking for at the best price! I highly recommend Key Home!
(Out of 5 Stars)
8/24/20 Sonia , Online Review
My experience with Ryan @ Key Home Furnishing was PERFECT. The store has an amazing selection & Ryan was an expert in product & directing me to items that fit my preferences & budget. No high pressure sales at this store. All employees were friendly & helpful from the minute you enter the store until you exit as a satisfied customer
(Out of 5 Stars)
8/24/20 Deborah , Online Review
We had a great experience shopping at Key Home Furnishings. Janie was very helpful.
(Out of 5 Stars)
8/24/20 Chrystal , Online Review
Tim was extremely helpful, knowledgeable, and he wasn't pushy at all. He was probably the best furniture sales rep that I've ever worked with. Thank you Tim!
(Out of 5 Stars)
8/24/20 Jim , Online Review
Janie was wonderful, professional and fun to work with. Highly recommended. Much better than big box stores and a great price.: - )
(Out of 5 Stars)
8/24/20 Maggie , Online Review
(Out of 5 Stars)
8/24/20 Kelly , Online Review
KC helped us pick out a couch and a chair. We showed her pictures of our living room and family room and she knew exactly what would look great and fit right in. She nailed it. She is very nice, personable and helpful. We have purchased furniture from Key before and will definitely shop there again!
(Out of 5 Stars)
8/23/20 Joshua , Online Review
High quality and stylish. Worked with Ryan M, who was amazing - friendly, helpful, and knowledgeable. In the end I ended up buying a large Stanton Sectional from him, can't wait to sit on it! Love Stanton & Key Home!
(Out of 5 Stars)
8/23/20 Josh , Online Review
One of my favorite furniture stores now. The place was huge and everything was laid out great. They have awesome products as well. The customer service was excellent, Ryan was super nice in helping me and my wife out (we had our 18 month old girl with us also) in looking at a bunch of different options for a furniture we were looking for. We spent a long time doing that and he didn't pressure us at all. Thank You Ryan & Key for a great experience!
(Out of 5 Stars)
8/23/20 Colin , Online Review
DAN'S THE MAN! Easiest, most friendly, low pressure, furniture purchase that we've ever experienced. Dan is truly a great asset to Key!
(Out of 5 Stars)
8/23/20 Mark , Online Review
My wife and I have nothing but good to say about Key home furnishings. The prices are very affordable. Our salesman was very knowledgeable and very courteous. We had a great experience with our son.
(Out of 5 Stars)
8/22/20 Shannon , Online Review
Danielle and the KEY Home Furnishings team made ordering a dining table so easy over the phone and through email. I found a table I liked at Ashley Furniture but was conflicted about buying it because I wanted to support a local business. I was so happy to discover the same table on KEY Home Furnishings' website at an even better price. I submitted an inquiry online and received a call from Danielle first thing in the morning. We handled the sale quickly and my table arrived a week earlier than I expected. We had it delivered and assembled this morning and the team did a great job of carefully assembling and removing the packaging. I will definitely be buying from KEY in the future, the experience was great!
(Out of 5 Stars)
8/19/20 Elisa , Online Review
We had a great experience at Key. Tim went above and beyond to help us choose the couch that best fit us. If we have other furniture needs we will definitely be coming back to Key and requesting Tim.
(Out of 5 Stars)
8/16/20 Jerrie , Online Review
Very welcoming. Patient, competent service. No hurrying. Five star review from me!
(Out of 5 Stars)
8/16/20 H , Online Review
Michael, our sales rep, was incredible. Almost all of their furniture is made in the USA and custom. We have kids and we needed to buy upholstery that is kid and spill friendly -they had it! Comparable price to places like Ashley but WAY higher quality- our couches are being made nearby and with wood -not particle board. Also- all of their furniture is made with REAL wood NOT particle board...unlike Ashley or other big stores. Extremely high quality, handmade and amazing. We are so happy with what we bought and for such a great deal. We will definitely go back. Also- pretty much every furniture store is on backorder right now and because of coronavirus things coming from China (like Ashley Furniture) are taking a long time to ship in- KEY is SO fast. Don't bother with other stores. This place is top notch with a fast turnaround and amazing service and quality. I can't speak highly enough of their service and quality.
(Out of 5 Stars)
8/13/20 Rene , Online Review
Ordered furniture from a competitor and waited eight weeks only to be told it wouldn't be arriving. After an unsatisfactory experience trying to find a substitute we opted to cancel and check out Key Home Furnishings instead. Our salesperson KC was wonderful to work with and we ended up purchasing a beautiful sectional in our choice of fabric. Locally manufactured with a turnaround of three weeks. Loved the experience would highly recommend them. Thank you KC and Key Home Furnishings.
(Out of 5 Stars)
8/12/20 Evan , Online Review
We purchased a sectional and fabric ottoman from Janie. She was so helpful to make sure we understood the fabric, style, sizing, etc. It was like working with one of my sisters on colors- genuinely helpful to make sure we ended up with something that would look nice! They said it would take 3-4 weeks to make and it actually took just under 3 weeks! The company they use to transport the furniture delivered the next day. We are in LOVE with what we bought! Highly recommend going here- we will in the future for more furniture purchases!
(Out of 5 Stars)
8/11/20 RITA , Online Review
I'm so excited for my Staton Sectional. I walked into the showroom after visiting many other furniture showrooms and I was greeted by a professional and knowledgeable sales person, Lorri W. She asked me she could help and I told her what I was looking for. We walked and talked like we were friends. She let me make up my mind and run frantic through my head to make decision. She was very patient until I made up my mind. Amazing customer service!!!! I highly recommend this store and Lorri W.
(Out of 5 Stars)
8/10/20 Maggie , Online Review
Super easy and painless!!!Needed a mattress foundation on short notice and Key went beyond to find one for us in their warehouse. We will definitely be back!
(Out of 5 Stars)
8/10/20 Patty , Online Review
I always find furniture that I love here, and the sales staff is incredibly helpful!
(Out of 5 Stars)
8/10/20 Meredith , Online Review
We went into the store on Saturday afternoon and were immediately greeted by Dan. He was incredibly helpful in our search for a new sofa and chairs. We are excited to receive our new furniture!
(Out of 5 Stars)
8/10/20 Barb , Online Review
Our salesperson, Brittany, was extremely helpful with guiding us in choosing the right sectional and fabric. I would highly recommend her and Key Furniture. The store has a nice mix of furniture and accessories. We always seem to find things we love there at reasonable prices and good quality.
(Out of 5 Stars)
8/10/20 Brooke , Online Review
Danielle was great as our sales person. She helped us understand all our choices and in the end saved us money. The group handling sending the contracts were a bit slow but Danielle stepped in and got it done . Can't wait for our new sofa
(Out of 5 Stars)
8/8/20 John , Online Review
Courteous, reliable, on-time touch free delivery.Only negative was a promised call-back from my sales Michael, rep who promised to call me yesterday with recommendations to purchase a Twin Bed and Mattress. I waited for the call and it never came. I am looking elsewhere to purchase the bed.
(Out of 5 Stars)
8/8/20 Marianne , Online Review
Great experience! Lynda was so friendly and helpful with everything. We are so happy and excited with all the furniture we picked out and look forward to having it for many years! We have already recommended Key Home Furnishings to a few others. We will be back!
(Out of 5 Stars)
8/7/20 Randy , Online Review
We were looking for a Flexsteel couch and they had in stock exactly what we wanted. Their pricing, service, and delivery were all excellent. What I like about Key Home Furnishing is that they sell only qualify products with the customer service to back it up. I Highly recommend them for your furniture needs.
(Out of 5 Stars)
8/7/20 Dannica , Online Review
(Out of 5 Stars)
8/6/20 Bunnie , Online Review
Prompt and friendly service. During this pandemic, I was still taken care of and grabbed a great deal on a bed I have been wanting. Amazing price for delivery and ASSEMBLY! No one offered me that kind of deal. Thank you for doing your best to take care of my purchase. I am anxious and excited for my new bed to arrive :)
(Out of 5 Stars)
8/6/20 Danielle , Online Review
Dan is extremely helpful and has been working at Key for years. I cannot speak about other associates, but can say that he is quick to respond and more than helpful.
(Out of 5 Stars)
8/5/20 Phillip , Online Review
Excellent service and attention from Dan. The short turnaround is great too.
(Out of 5 Stars)
8/4/20 Dian , Online Review
Very helpful staff, and We found exactly what we were looking for at an affordable price
(Out of 5 Stars)
8/4/20 Hanna , Online Review
Britney was very helpful and friendly. Excellent customer service!
(Out of 5 Stars)
8/3/20 Eileen , Online Review
Finished our remodel at the beginning of March right before everything shut down. We had given away all of our furniture! We went to Key Home Furnishings once they opened and purchased all our Family Room and dining furniture. Ryan helped us out and did a great job! Can't wait until our furniture arrives:)
(Out of 5 Stars)
8/3/20 K , Online Review
(Out of 5 Stars)
8/3/20 Meredith , Online Review
Danielle is amazing! She had suggestions for exactly what I was looking for, helped me decide on fabric and arranged delivery. It was a great experience, quick and smooth. I highly recommend Key and ask for Danielle.
(Out of 5 Stars)
8/2/20 Jesse , Online Review
Lori was our sales gal. She was awesome and very helpful. We text her the night before we went to buy our furniture. She was ready for us when we walked in the door. Took us right to the furniture we were wanting to look at. No pressure and friendly! Thank you Lori
(Out of 5 Stars)
8/2/20 Ana , Online Review
I placed an online order and the service was fantastic! Helpful and friendly!
(Out of 5 Stars)
8/2/20 Ashlee , Online Review
(Out of 5 Stars)
8/2/20 Dann , Online Review
So happy with our purchase! We bounced around from a bunch of different stores and we finally felt at home when we found Key Home Furnishings. Our sales person was Dan and he was so warm and welcoming without being pushy or overbearing. He listened to what we wanted and helped guide our decisions. He made our first time buying furniture fun.We custom ordered exactly what we wanted and it took about three weeks to get to us. The delivery folks were beyond kind to us and really helped us get it into the house. The quality of the couch is beyond expectations - we just love it. We love the peace of mind that comes with a 5 year full coverage insurance - spills, tears, claws & jaws - that sealed the deal for us.So big thanks to Dan & Key Home Furnishings - we would recommend ten times over.
(Out of 5 Stars)
8/2/20 Cassandra , Online Review
(Out of 5 Stars)
8/1/20 Tanya , Online Review
Michael helped us with our purchase of two recliners and a love seat. No pressure and plenty of time to make our decision. Will definitely go back and recommend Key Home.
(Out of 5 Stars)
7/28/20 Doug , Online Review
I recently made a purchase with Key. It was an extremely simple and painless process. I was ableto complete the entire transaction without even needing to visit the store. The staff was a pleasureto work with and their electronic processing wasa breeze. Highly recommend.
(Out of 5 Stars)
7/26/20 Nate , Online Review
Great service. I was working with another store and they were very difficult and would not negotiate. So I called key. We worked out a deal over the phone and we went in the next day to finalize.Michael was awesome and got us exactly what we wanted for what we wanted to pay.
(Out of 5 Stars)
7/26/20 Beth , Online Review
Tim did a terrific job finding me the chair I needed. It was a fast and easy process and they made it so I could take the chair with me and not wait for delivery. Great experience.
(Out of 5 Stars)
7/25/20 T , Online Review
We were there yesterday and had a great experience with Michael. Zero pressure and he gave us plenty of time and space to check everything out, but was there for us and very helpful when we were ready. Would highly recommend this store.
(Out of 5 Stars)
7/25/20 Camera , Online Review
(Out of 5 Stars)
7/24/20 Lance , Online Review
Key Home Furnishings sold us a beautiful couch at a very competitive price with great customer service. We couldn't be happier!
(Out of 5 Stars)
7/22/20 Georgie , Online Review
(Out of 5 Stars)
7/22/20 Robin , Online Review
Excellent service and professionalism!Dan went above and beyond to help us with any questions we had and completely understood our financial needs during our purchase. Dan was fun to work with, has good design sense, and knows his product. Very pleased with the service Dan provided!We hope delivery and product will mirror the service we received during the purchase process.
(Out of 5 Stars)
7/22/20 Kim , Online Review
KC was great to work with. No pressure, asked good questions, provided creative options and followed up!I highly recommend working with her!
(Out of 5 Stars)
7/21/20 Jacquie , Online Review
I walked in with a list of what I knew I wanted (after visiting 3 other stores). Janie was fabulous and helped me narrow things down. I got exactly what I wanted and they will get it to me quicker than the others stores could. Fabulous and quick!
(Out of 5 Stars)
7/20/20 Judy , Online Review
Very pleasant experience finding what we were looking for. So thankful your stock includes sofas that we could sit in comfortably and get out of easily. We are seniors and prefer to sit and have a conversation instead of lounge. Tim was great and very understanding of our needs.
(Out of 5 Stars)
7/20/20 Richard , Online Review
(Out of 5 Stars)
7/20/20 Mark , Online Review
My wife and I had a very pleasant experience. We would recommend Key Home Furnishings to anyone looking for wide variety, local manufacturing and professional sales experience.
(Out of 5 Stars)
7/20/20 Teresa , Online Review
Lynda made our experience very easy. She was very professional and provided details and information that was helpful in making our final decision and the pieces we wanted to order. I would definitely ask for her assistance when we decide to make another furniture purchaseThank you LyndaTeresa Forney
(Out of 5 Stars)
7/18/20 Steven , Online Review
Key has an easy-to-use website with prices that are hard to beat. We ordered two chairs. Chris called us with the news that one of our colors was discontinued. He sent us pictures of the other colors for us to select another color, or choose another chair style. After choosing a new color, we completed our order. Simple and easy. I recommend Key Home Furnishings if you need to update or replace what ever your home needs.
(Out of 5 Stars)
7/18/20 Michael , Online Review
Janie was absolutely outstanding. She helped me find exactly what I was looking for in a recliner. And even showed me some great decor in the clearance area that I'm extremely happy with. I will absolutely be recommending her to anyone I know looking for furniture.
(Out of 5 Stars)
7/17/20 Bo , Online Review
Update to my previous review:There were some issues with delivery times due to Covid, totally understandable. It seems the manufacturer made some mistake with estimates and made a mistake on our order. The Manager Kelsey reached out to us once she discovered we were upset and completely rectified the situation!I'm more than happy to say she took care of us more than we could've expected. Tim was a great salesman as well, very knowledgeable and friendly.Kelsey really took control and responsibility of the situation. After the conversation we had with her we would definitely recommend Key Home to friends.
(Out of 5 Stars)
7/14/20 Sean , Online Review
Amazing customer service , I will keep coming back . My furniture store for life !
(Out of 5 Stars)
7/13/20 Dna , Online Review
(Out of 5 Stars)
7/13/20 Lori , Online Review
KC Is amazing she is always so willing to help and has assisted me in remodeling my whole house-bedroom pretty much... I go to Key Furnishings just for her....❤️
(Out of 5 Stars)
7/13/20 Deborah , Online Review
Easiest furniture transaction ever. Went home with two beautiful pieces of furniture. I believe our sales associate was Michael and he was wonderful. Thank you for answering all of our questions and making the process pleasurable.
(Out of 5 Stars)
7/13/20 Jason , Online Review
Great selection and sales team that was supportive but not pressuring.
(Out of 5 Stars)
7/12/20 Kay , Online Review
My first time visiting & it's covid19 üò≥Lynda helped me find & coordinate my new condo's living room. She was friendly, professional, spent almost 3hrs helping me get the best price & pieces.... I am so excited to have them delivered & set up. Stellar job & ever so helpful! Wonderful communication skills & very thorough, too! I will highly recommend this store, Key Furniture, to friends!Thank you, Lynda, for all your styling & down to exact measuring & the right look for my new condo‚ù§Ô∏èKay Noble
(Out of 5 Stars)
7/12/20 Jennifer , Online Review
Greeted as I walked in. Immediately I had help. Tim asked questions on our preferences. I had no idea that there were so many options. Tim was patient as we tried couch after couch. Then so knowledgeable about fabrics and size. We did not plan on buying right away but after Tim's help we decided we did not need to go anywhere else.
(Out of 5 Stars)
7/12/20 robert , Online Review
We love shopping at Key Furniture! Always a great selection of different furniture choices! Staff is super friendly and professional! Thanks Dan Jones for all your knowledge and help! Will be back!
(Out of 5 Stars)
8/31/19 Gina , Online Review
Great service and it was very nice to be able to shop for furniture with enough help, but not feeling pushed at all. Thanks Jay for all your help! Ken and Gina
(Out of 5 Stars)
8/30/19 Carolyn , Online Review
We could not have had a more wonderful experience! Lynda was knowledgeable and a treat to work with. It has been years since we purchased furniture and were provided details about the manufacturers and are confident on the quality. She came out to our home which really helped. Ordering was so easy. And the sale was a big plus. Highly recommend.
(Out of 5 Stars)
8/30/19 Alice , Online Review
(Out of 5 Stars)
8/29/19 Lisa , Online Review
Fantastic service and very helpful... delivery option is great! So happy to work with local businesses
(Out of 5 Stars)
8/29/19 Jordan , Online Review
(Out of 5 Stars)
8/27/19 Mary , Online Review
"I like everything about this store from the moment I was greeted at the door in such warm friendly fashion. I'm now sitting in my brand new recliner fully convinced that I have finally found the perfect chair, 2 years, 3 chairs and $6,500 later. A special thank you to my very patient and knowledgeable sales person, Jane. She spent an inordinate amount of time with me and directed my search based on my comments about the other chairs that didn't work for me. Thank you KEY Home Furnishings.
Mary E."
(Out of 5 Stars)
8/27/19 Dave , Online Review
(Out of 5 Stars)
8/27/19 Jesse , Online Review
Great experience every time.
(Out of 5 Stars)
8/26/19 Stephanie , Online Review
A friend recommended KEY Home Furnishings to me when I was on the search for a new couch. She couldn't emphasize enough how amazing her experience was and how pleased she is with her new furniture. I totally agree with her! Michael was incredibly helpful in helping me pick the perfect couch and offering information on which fabrics will hold up best to a house of fur babies. He was very attentive, yet didn't hover; which made for an enjoyable stress-free shopping experience. Thank you so much KEY Home Furnishings!
(Out of 5 Stars)
8/25/19 Karyn , Online Review
Janie was patient, professional and delightful to work with! When Janie wasn't available Linda and Kelsey pitched in to help me out and were kind and courteous. Thanks to the whole team there. You too Jay! :)
(Out of 5 Stars)
8/24/19 Bethany , Online Review
Great experience! Unbeatable deal! Tim was a great guy to work with. Thank you!
(Out of 5 Stars)
8/22/19 Scott , Online Review
I am a repeat customer here. Service is pleasant, products are of a nice quality. They did a major overhaul to the lighting of the space so it no longer looks like a dungeon inside. The prices can be steep, but the quality is worth it in my book. Karissa went the extra mile for us. She pulled up the leather information on a piece we had purchased 5+ years ago. This really helped us decide on a matching fabric.
(Out of 5 Stars)
8/22/19 karen , Online Review
(Out of 5 Stars)
8/21/19 andrew , Online Review
We had a nice experience at Key Home Furnishings. Ryan was friendly, helpful and very knowledgeable about the products he sells. I am grateful that both Ryan and the owner were kind enough to accommodate my conditions on delivery terms, which sealed the deal. I will return here in the future and I would recommend Key Home Furnishings to all.
(Out of 5 Stars)
8/21/19 Kyle , Online Review
Lynda was very helpful and easy to work with. Will be back in the future.
(Out of 5 Stars)
8/19/19 Kerri , Online Review
Very knowledgeable, great customer service and I loved how I could customize the product to get exactly what I wanted.
(Out of 5 Stars)
8/19/19 Nancy , Online Review
The service we received from Jay at your store was superior. Jay greeted us as we came in and once he knew what we were looking for, he gave us basic information and where to look in the store and he did not 'hover' over us as we reviewed couches but just seemed to arrive 'just in time' as we had questions. He took the time to answer any and all questions we had and gave us great information and was such a pleasure to speak with and deal with. Although I have not made a final decision yet as to purchasing the couch, I hope to very soon while your sale is still on.
(Out of 5 Stars)
8/19/19 Hector , Online Review
(Out of 5 Stars)
8/19/19 brooke , Online Review
(Out of 5 Stars)
8/18/19 Luke , Online Review
We had a very good experience and the pricing was unbeatable!
(Out of 5 Stars)
8/17/19 Doyeon , Online Review
(Out of 5 Stars)
8/16/19 Cindy , Online Review
(Out of 5 Stars)
8/15/19 Paula , Online Review
(Out of 5 Stars)
8/15/19 Joni , Online Review
SO helpful! They haven't even met me yet, but have provided all that I need in the purchase of my recliner! Thanks much!!!
(Out of 5 Stars)
8/13/19 Lance , Online Review
(Out of 5 Stars)
8/10/19 Sylvia , Online Review
(Out of 5 Stars)
8/10/19 Vicki , Online Review
(Out of 5 Stars)
8/7/19 Teri , Online Review
(Out of 5 Stars)
8/7/19 Bill , Online Review
"So far I have enjoyed my experience with Key Home Furnishings...Lorri was wonderful to work with and I felt she addressed all of my concerns with the type of leather that would work best for us. I felt we were both on the same page just minutes after telling her what I was looking for. I would strongly encourage you to visit Key if you are looking for great service as well as quality furniture.
Kathy Strickland"
(Out of 5 Stars)
8/7/19 Mohammed , Online Review
(Out of 5 Stars)
8/7/19 Paula , Online Review
Lorri is AWESOME! We had a sofa set picked out at another establishment but Lorri was so prompt with responses, knowledgeable and patient with questions-we knew KEY Home Furnishings was the business to support! We can't wait to get our new furniture-THANK YOU Lorri for helping us pick the perfect set!!
(Out of 5 Stars)
8/5/19 Allison , Online Review
(Out of 5 Stars)
8/4/19 John , Online Review
Purchased a couch recently from Key - it was our second purchase from this store, and both times we received excellent customer service (attentive and informative but not high pressure or cheezy). We are very happy with our new Bassett couch, the entire process from browsing through delivery was seamless and pleasant, and we feel that we got a good price on our item. We'll certainly return to Key in the future if we have need of similar furnishings.
(Out of 5 Stars)
8/4/19 Tracy , Online Review
After we searched all over town, came across this place out of a google search. We walked and were able to find just what my wife wanted for our new bedrooms set. Super friendly staff and very knowledgeable. Helped us get an amazing deal. Wife's happy I am happy (cause my wallet is not empty ).
(Out of 5 Stars)
8/2/19 Halalewis1 , Online Review
(Out of 5 Stars)
8/2/19 Mike , Online Review
Very friendly employees and the quality of the furniture is very nice
(Out of 5 Stars)
8/1/19 D , Online Review
My experience at Key Home Furnishings was this side of wonderful. Jay was warm, welcoming and very helpful with every detail of my search for the right sofa. I highly recommend Jay and Key Home Furnishings.
(Out of 5 Stars)
7/31/19 Julie , Online Review
"Very helpful but not overly invasive!
Have us time to look on our own!
Helpful with a tape measure!"
(Out of 5 Stars)
7/30/19 Jessica , Online Review
Service was exceptional from the moment we walked into the door until the very next day when our furniture was delivered. I will definitely be going back and referring all of my friends. Keep up the amazing work. Thank you.
(Out of 5 Stars)
7/30/19 Batb , Online Review
(Out of 5 Stars)
7/29/19 Abby , Online Review
Great inventory with a lot of quality items to choose from. And the staff was very helpful and friendly.
(Out of 5 Stars)
7/29/19 Justin , Online Review
We are so excited to buy our furniture from Key Home again! We bought our first set of couches in 2004 and ever since we discovered the best deals and quality is at Key Home. Thank you so much!
(Out of 5 Stars)
7/28/19 Crystal , Online Review
Amazing customer service!
(Out of 5 Stars)
7/28/19 Karrie , Online Review
(Out of 5 Stars)
7/28/19 Kristina , Online Review
I had an awesome experience shopping with my daughter for a bed. Dan was helpful, but not pushy. He answered our questions and allowed us time to browse independently. My daughter can't wait for her bed to arrive!
(Out of 5 Stars)
7/28/19 Joelle , Online Review
Great experience with the staff! Thrilled with our purchase and loved all the options.
(Out of 5 Stars)
7/26/19 Jeffery , Online Review
It was a nice experience. A great selection and the process would quick and easy. Salesman was knowledgeable about the products offered which was a great help in my feeling good about asking questions.
(Out of 5 Stars)
7/25/19 Kristin , Online Review
(Out of 5 Stars)
7/24/19 Yvonne , Online Review
I walked in knowing I wanted a loveseat and maybe a chair. Ryan helped me and we found the perfect loveseat. Then he showed me a chair that matched the curves of the loveseat and even had paid attention to a fabric on another chair that I particularly liked. He took the fabric to the loveseat and it matched nicely. He gave very good service and was very easy to work with. I bought both pieces!!
(Out of 5 Stars)
7/24/19 K , Online Review
Tim Jones was a great help! We came in to check on styles of sectional sofas and had lots of questions. Tim showed us several models with different seat dimensions which allowed us to make the right decision. He also went over the different fabric options so we could choose the one that fit our needs. Tim took the time to go over all the details of our purchase to make sure we selected the right sofa. Thanks Tim!
(Out of 5 Stars)
7/23/19 June , Online Review
Great selection and Michael was very helpful and knowledgeable.
(Out of 5 Stars)
7/22/19 Susan , Online Review
(Out of 5 Stars)
7/22/19 C , Online Review
(Out of 5 Stars)
7/22/19 Lindsey , Online Review
(Out of 5 Stars)
7/22/19 Bruce , Online Review
Had a great experience, Lorri was patient and helpful as we couldn't make up our minds
(Out of 5 Stars)
7/20/19 Kaye , Online Review
"From the time I walked into the store to the time my purchase was delivered the transaction has been absolutely five star plus.
Jay, the consultant who helped me was so polite, knowledgeable and fun. There was no pressure at all and he took the time and patience I needed. Delivery was amazing,
on time, efficient and fast. I not only recommend KEY Home Furnishings but will shop mo where else"
(Out of 5 Stars)
7/17/19 Kate , Online Review
Great service, quality furniture
(Out of 5 Stars)
7/16/19 Briana , Online Review
I brought my 10 month old along with me to the store. The staff members and my rep were super kind and patient in helping me find the right product! I highly recommend this store!!
(Out of 5 Stars)
7/15/19 Megan , Online Review
We had such a wonderful experience at Key Home Furnishings. We were looking for a new living room furniture, had visited an alternate store prior, but were pleasantly surprised with the variety of options and amazing customer service we received at Key. We had the pleasure of working with Janie who was AMAZING. She listed to our needs, was able to make recommendations. After our initial visit of deciding what sectional we were going to go with - I found it SUPER helpful to be able to work with Janie via phone/text from home -- she took a look at photos of my space to help finalize my preferences and needs and she shared photos of items from in store that we were looking to pair with our new couch. I highly recommend shopping local at Key Home Furnishings!
(Out of 5 Stars)
7/15/19 Cheryl , Online Review
Great customer service and deals along with quality products
(Out of 5 Stars)
7/15/19 Carol , Online Review
We had the best buying experience ever yesterday at Key Home Furnishings! Dan met us at the door with a smile as we entered the showroom. We were shopping for furniture for our new home. He was extremely helpful & kind as he showed us different pieces available, and helped us select fabrics & woods. We could tell right away that his years of experience and his talent as a designer was invaluable. Everyone on staff was friendly as we wandered throughout the showroom. We highly recommend Key Home Furnishings! Key has great quality furniture, great prices, and friendly, professional, knowledgeable service. We will be back!!!
(Out of 5 Stars)
7/15/19 Tracy , Online Review
(Out of 5 Stars)
7/12/19 Pat , Online Review
I needed a special item for a small living space and Janie was very helpful.
(Out of 5 Stars)
7/12/19 Richard , Online Review
Quality products and such a helpful staff. A superior experience all together.
(Out of 5 Stars)
7/12/19 Veronica , Online Review
We had a wonderful shopping experience at Key Furnishings. The staff were extremely pleasant and knowledgeable, and we ended up finding the perfect couch for my mom.
(Out of 5 Stars)
7/11/19 Robert , Online Review
Dealt with Michael. He is very knowable and able to help with anything you need for your home.
(Out of 5 Stars)
7/10/19 ERIN , Online Review
(Out of 5 Stars)
7/10/19 Phyllis , Online Review
(Out of 5 Stars)
7/10/19 Erin , Online Review
Ryan was very helpful and easygoing during our families multiple purchase choices.
(Out of 5 Stars)
7/8/19 Danyyil , Online Review
(Out of 5 Stars)
7/8/19 Kerri , Online Review
Great experience. Helpful and friendly!
(Out of 5 Stars)
7/8/19 Adam , Online Review
(Out of 5 Stars)
7/8/19 Pamela , Online Review
Great service and information shared as we selected a sofa just for us. I love how with Bassett, you can select your arm and leg style, your seat firmness ad your fabric. Dan did a great job helping us with the process.
(Out of 5 Stars)
7/8/19 Jennifer , Online Review
(Out of 5 Stars)
7/7/19 Izabela , Online Review
Had an easy time buying my couch. Brian was super helpful and didn't hover. He gave me adequate time and would routinely check in. Brian knew all about the brand i was looking for and gave very helpful suggestions. Thanks!
(Out of 5 Stars)
7/6/19 Greg , Online Review
Lynda Schwab was very knowledgeable and professional throughout the sales process. I highly recommend her, as well as Key Home Furnishings whenever possible.
(Out of 5 Stars)
7/6/19 Steve , Online Review
"Great service
Dan had great patience with us"
(Out of 5 Stars)
7/5/19 Ski , Online Review
(Out of 5 Stars)
7/5/19 Kim , Online Review
"Loved the service
Dan was real patient with us."
(Out of 5 Stars)
7/5/19 Sandra , Online Review
"My husband and I had been to several furniture stores before we walked into Key Home Furnishings. As soon as we walked in, we were greeted immediately by a wonderful sales person. We felt no pressure and ended up purchasing a sectional. We were sold on the quality of the products and price. Thank you Lorri! We will refer our family and friends.
Sincerely,
Frank and Sandra"
(Out of 5 Stars)
7/5/19 Helena , Online Review
(Out of 5 Stars)
7/4/19 Janice , Online Review
Absolutely wonderful staff and beautiful furnishings, I would recommend you shop here if you appreciate good service and helpful advice in choosing your furnishings.
(Out of 5 Stars)
7/4/19 Cathy , Online Review
Lorri was very responsive in responding to my questions via email and phone.
(Out of 5 Stars)
7/3/19 Sharon , Online Review
(Out of 5 Stars)
7/3/19 David , Online Review
Excellent experience. Key Furnishings had more selection and price range of all of the stores i shopped. Outstanding customer service and great sale price. Fast and professional delivery. Would highly recommend Key for similar purchase. Thank you.
(Out of 5 Stars)
7/3/19 Sheralyn , Online Review
(Out of 5 Stars)
7/1/19 Matt , Online Review
Great service (thanks Ryan!). Diverse set of styles. Very helpful at ordering items they don't have in store.
(Out of 5 Stars)
7/1/19 Marcie , Online Review
(Out of 5 Stars)
7/1/19 Grant , Online Review
Incredible experience working with Key Home. Highly Recommend!
(Out of 5 Stars)
7/1/19 Roger , Online Review
Tim Jones was outstanding! Patient, informative, and NO pressure sales. After shopping for two months, in stores and online, KHF had the best price. I will tell everyone about these very nice people!
(Out of 5 Stars)
7/1/19 Lori , Online Review
(Out of 5 Stars)
6/30/19 Roger , Online Review
Tim Jones was wonderful to work with, friendly, informative, no pressure sales. After two months of shopping in stores and online, KHF had the lowest prices on the furniture I wanted. Highly recommend.
(Out of 5 Stars)
6/29/19 Julie , Online Review
I want to thank Dan for all his help. It was truly a great experience! He was not pushy at all just totally accommodating and helpful! Thanks Key Home Furnishings!
(Out of 5 Stars)
6/28/19 Charissa , Online Review
(Out of 5 Stars)
6/27/19 Colleen , Online Review
"Best Furniture buying experience ever!!
Love this place! Quality products at a good price. But what made the most difference was my sales person KC Calder. No pressure but very helpful and knowledgeable. Love her!"
(Out of 5 Stars)
6/25/19 CARL , Online Review
(Out of 5 Stars)
6/25/19 Meghan , Online Review
Excellent and friendly service
(Out of 5 Stars)
6/24/19 Lora , Online Review
jay was excellent to work with.
(Out of 5 Stars)
6/24/19 Cari , Online Review
Really excellent service from Janie last Saturday! She helped us select bedroom furniture. She listened to what we were looking for and showed us something different than what we came in for, which we ended up loving and purchasing. When things slowed down a bit, she sat with us for a while and got to know us a bit, which is something you rarely see these days. Janie is very professional, knowlegeable and engaging. Plus, she responded quickly to our initial email and provided very helpful info and links. Great overall experience.
(Out of 5 Stars)
6/24/19 Ena , Online Review
Great service and super happy with our new chair. Cannnot wait for it to arrive!
(Out of 5 Stars)
6/23/19 Richard , Online Review
"We had been shopping for 3 weeks for new furniture. Our experiences had not been that great. Most of the stores, the associates were pushy, didn't know their product and seemed indifferent toward answering our questions. We were very pleased with Lynda at Key Home Furnishings. My wife had called the day before, and Lynda took the time over the phone to offer some ideas etc.
We decided to shop the store on Saturday June 22nd and we were assisted by Lynda who was very professional, took the time to answer our questions and provided us with the necessary information to make a good buying decision. The store was very well presented, and fun to shop and having the type of customer service that was provided made us feel very good.
Keep up the good work."
(Out of 5 Stars)
6/22/19 Theresa , Online Review
(Out of 5 Stars)
6/21/19 Joan , Online Review
(Out of 5 Stars)
6/20/19 Adriana , Online Review
(Out of 5 Stars)
6/16/19 Todd , Online Review
(Out of 5 Stars)
6/16/19 Diane , Online Review
Janie was superb in helping us in our decision on which sofa to purchase. Her knowledge of the different companies, their differences, the fabrics and how they hold up knowing we have three little boys in the house. This is my third purchase from Key and I wouldn't hesitate to go see them again.
(Out of 5 Stars)
6/14/19 Becky , Online Review
(Out of 5 Stars)
6/11/19 April , Online Review
(Out of 5 Stars)
6/11/19 Mandy , Online Review
We ordered a custom Stanton couch from Ryan, who was fantastic to work with. Couch came in a week before it was scheduled. Delivery guys were on time & we were well informed on their status. Everything from start to finish was wonderful! Thanks Key Home Furnishing!
(Out of 5 Stars)
6/1/19 Eva , Online Review
I knew what sofas I wanted and called around town looking for the best deal. Ryan gave me such a great quote on the phone that I drove all the way across town to make my purchases. He was also very helpful and patient in explaining all my options. I/m looking forward to the arrival of the furniture!
(Out of 5 Stars)
5/29/19 Tony , Online Review
Michael was very informative and polite. Thank you Michael for a wonderful experience.
(Out of 5 Stars)
5/29/19 Mary , Online Review
Key Home Furnishings was a great couch and loveseat buying experience for us! Our salesperson was very friendly and helpful and knowledgeable, didn't push unneeded warranties on us, and they are more reasonably priced than anywhere else! Love our new Flexsteel furniture!
(Out of 5 Stars)
5/28/19 Darin , Online Review
Awesome easy experience so far.. all I have done at this point is call and order a loveseat.. we will see how things go when it comes to delivery and durability of the loveseat..
(Out of 5 Stars)
5/28/19 Jian , Online Review
Great experience! Ryan found us exactly what we needed for our space. So excited for the arrival of our new sectional!
(Out of 5 Stars)
5/28/19 Haleigh , Online Review
We love this place! Key Home has furnished most of our home through out the years and the quality of everything we have purchased has withstood the test of time. Lorri is our favorite designer - she is extremely knowledgeable, honest, and patient with us :).
(Out of 5 Stars)
5/28/19 Mike , Online Review
(Out of 5 Stars)
5/28/19 Mike , Online Review
Ryan my salesman was terrific! Helped me find just what I was looking for:)
(Out of 5 Stars)
5/27/19 Dejia , Online Review
(Out of 5 Stars)
5/26/19 Ruth , Online Review
Ryan really was a pleasure to work with.
(Out of 5 Stars)
5/26/19 manuel , Online Review
(Out of 5 Stars)
5/23/19 Anita , Online Review
(Out of 5 Stars)
5/22/19 Rhonda , Online Review
(Out of 5 Stars)
5/21/19 Tommy , Online Review
(Out of 5 Stars)
5/21/19 Jeffrey , Online Review
They were super friendly and knowledgeable about their products! Great prices! It was easy to pay for the furniture over the phone.
(Out of 5 Stars)
5/21/19 Gay , Online Review
Dan is great!
(Out of 5 Stars)
5/21/19 Debbie , Online Review
Very painless. Great customer service. I walked in with specific need in mind and was taken to each location in lovely store with items like what I was looking for. Knowledgeable and pleasant and not over bearing. Bought it and out. Now waiting for delivery! Can't wait!
(Out of 5 Stars)
5/21/19 Roberta , Online Review
"Awesome experience! We have run the gauntlet of furniture stores in the area and KEY Home Furnishings was by far the best. Ryan Mack did an amazing job, he wasn't pushy, offered his professional opinion, talked us through every aspect and found us the best price for us.
I will never buy furniture anywhere else."
(Out of 5 Stars)
5/20/19 Kristen , Online Review
Great experience....Jay was very friendly and offered us many options. Thank you Jay.
(Out of 5 Stars)
5/20/19 Michael , Online Review
Adam was an excellent customer service member who helped us pick out just the right furniture with the right fabric. Excellent shopping experience.
(Out of 5 Stars)
5/20/19 Richie , Online Review
We had Michael. He was very knowledgable about what we were looking for and showed us where to look. He was able to answer all our questions about the warranty and delivery. He also was able to tell us and help in which style to get because of our limited space. I would recommend asking for Michael. We would return for our next furniture needs.
(Out of 5 Stars)
5/20/19 Maggie , Online Review
We found our perfect couch here and were impressed with the customer service. No pressure, and very friendly! Tim was very helpful. We will definitely be back!
(Out of 5 Stars)
5/19/19 Alicia , Online Review
Sales lady, Casey, was very nice and helpful. Haven't received our new furniture yet. So will have a better idea how it goes after delivery.
(Out of 5 Stars)
5/18/19 Bob , Online Review
"Very nice folks. Made shopping for recliners very pleasant.
Sales associates was easy to locate and knowledgeable."
(Out of 5 Stars)
5/17/19 Misty , Online Review
Linda was very helpful. Nice showroom.
(Out of 5 Stars)
5/16/19 daniel , Online Review
(Out of 5 Stars)
5/15/19 Samantha , Online Review
Tim Jones was exceedingly patient and helpful with planning and fabric choice. He made furniture shopping fun, making order out of our chaos.
(Out of 5 Stars)
5/14/19 Roy , Online Review
Excellent experience with Key. Ryan was very helpful without being pushy at all. We started at Key just looking to get an idea of what we wanted. After browsing several other stores, we returned to Key to get exactly what we wanted. Highly recommend and will shop here again.
(Out of 5 Stars)
5/14/19 Patti , Online Review
I came in with an idea of the bedroom set I wanted to purchase. Jay promptly answered all my questions and made the purchase smooth and quick. Furniture was delivered and set up today. I could not be more pleased.
(Out of 5 Stars)
5/13/19 Lisa , Online Review
Great service, very knowledgeable and an overall positive experience!
(Out of 5 Stars)
5/13/19 andy , Online Review
(Out of 5 Stars)
5/13/19 Sharon , Online Review
The staff at Key Home Furnishings has always made me feel welcome over the years. They have good pricing, are honest and professional.
(Out of 5 Stars)
5/13/19 Denee , Online Review
"I contacted KC via their website. She responded quickly. Over the next week and several emails she answered all my questions and concerns. We placed our order and we can/t wait to get it in a few weeks. KC made our large purchase less painful than it could have been. Thank you for the great purchasing experience!
Dawn"
(Out of 5 Stars)
5/12/19 Mike , Online Review
"I dealt with Alan and then Jay. They were both kind, informative, patient, and made me feel quite welcome in spite of the fact that I changed my
mind mid-stream. I am happy that I did and I look forward to my new couch."
(Out of 5 Stars)
5/12/19 Carrie , Online Review
With no clue what We were looking for. We got some very nice furniture at great price ! Our salesman Jay was very easy to work with. Overall it was just a nice experience...
(Out of 5 Stars)
5/12/19 Marlene , Online Review
My husband and I where very pleased with how much information we were given about the couch we wanted to buy. Janie was very pleasant & helpful. Thank you
(Out of 5 Stars)
5/4/19 Terris , Online Review
(Out of 5 Stars)
5/4/19 Peter , Online Review
Such genuinely kind sales people.
(Out of 5 Stars)
5/1/19 Betsy , Online Review
(Out of 5 Stars)
5/12/19 Mike , Online Review
Have shopped here for years! Great quality, amazing service (thanks Lori), and fair prices!
(Out of 5 Stars)
5/12/19 Carrie , Online Review
"We keep coming back to Key Home Furnishings because of the great service, pricing, and overall experience. Mike is a great salesman to work with, very patient in answering lots of questions as I looked at items on the website, and very friendly when he helped us in the showroom. He even made sure our kids had a great time hanging out in the playroom while we shopped.
We definitely recommend getting the insurance protection coverage .. We have had two different pieces get destroyed by pets, kids, etc. after we owned them 4.5 years and the insurance company gave us full amount paid as a store credit back to Key Home Furnishings .. so we used it to get new furniture and more protection plan! We have been very happy with all the pieces we have bought!"
(Out of 5 Stars)
5/4/19 Terris , Online Review
Great, friendly, and patient service. I definitely will call on them for all my future furnishing needs. Additionally, the location is great being located near many restaurants.
(Out of 5 Stars)
5/4/19 Peter , Online Review
Dan Jones was very knowledgeable and helpful. He went out of his way to help us select the recliners that met all our requirements. The store had a large selection of high quality recliners to choose from. Great store and staff!
(Out of 5 Stars)
5/1/19 Betsy , Online Review
(Out of 5 Stars)
4/30/19 Brian , Online Review
(Out of 5 Stars)
4/30/19 Anne , Online Review
Janie was amazing! She was patient with us trying to decide on chairs, sofa and loveseat for our new home. She totally understood our budget and was very respectful of that. We were not rushed at all and the selection was wonderful. We highly recommend shopping there!
(Out of 5 Stars)
4/30/19 John , Online Review
(Out of 5 Stars)
4/29/19 Amy , Online Review
(Out of 5 Stars)
4/27/19 Susan , Online Review
At this point we have had a wonderful experience with salesman Dan. I knew what I wanted and he was right on board. Showed him pictures of what I needed to work with and the colors were abundant to choose from. Anxious for my furniture to arrive. Would highly recommend this company.
(Out of 5 Stars)
4/27/19 Janet , Online Review
(Out of 5 Stars)
4/26/19 Judi , Online Review
We love our new chair and ottoman! Ryan was very helpful in making our selection.
(Out of 5 Stars)
4/24/19 Bob , Online Review
"Outstanding customer service, the salespeople were not pushy and were helpful in making sure we had the right sectional that fit our needs.
The showroom is arranged excellently and is easy to navigate and easy to find what you're looking for."
(Out of 5 Stars)
4/24/19 Lyle , Online Review
I needed a recliner sofa immediately as my wife's shoulder surgery was moved up by 6 weeks. No time to wait for 3 week delivery. I called Key Home Furnishings and the sales rep found me what I wanted and texted a picture to me. Great price and all the features I wanted. He sent me a contract to sign electronically and that was it! It would have been free delivery, but since it was going to Vancouver, he referred me to a company that delivered it the next day, right on time. I'm very pleased with the entire experience.
(Out of 5 Stars)
4/22/19 Chad , Online Review
(Out of 5 Stars)
4/22/19 dawn , Online Review
In a world of online options, personalized service and customer care are becoming less of a standard for many business. Key Home Furnishings is not one of those businesses! We chose to make the drive and are so glad we did! Our sales associate, Lorrie, went the extra mile for us before, during and after the sale! She even made me a cup of coffee for my journey thru the store selecting options. C'mon! Who does that? Key Home does, that's who! She helped us stay within our budget and we are so happy with our selections! Thank you Key Home!
(Out of 5 Stars)
4/20/19 William , Online Review
"The sales person ""Lorie"" was very helpful with answering all are question and taking the time to show us different recliners that we would like the style and comfort. Thank you from,
Bill & Bea Conroy"
(Out of 5 Stars)
4/20/19 David , Online Review
Excellent customer service on special manufacture ordering, and getting it made and ready for pick up a week sooner. I can sit or sleep very comfortable, with a reclining loveseat. David
(Out of 5 Stars)
4/18/19 Ashley , Online Review
Went to several stores prior to key home looking for what seemed to be a needle in a haystack chair that could glide swivel and recline and was told by other stores that it didn't exist. Key home had exactly what we were looking for in a beautiful chair and we custom ordered it, can't wait for it to get here. Ryan was very helpful and knowledgeable in guiding us to exactly what we were looking for.
(Out of 5 Stars)
4/18/19 James , Online Review
Very professional and honest. Thanks
(Out of 5 Stars)
4/18/19 Chuck , Online Review
(Out of 5 Stars)
4/17/19 susan , Online Review
(Out of 5 Stars)
4/16/19 Andi , Online Review
(Out of 5 Stars)
4/15/19 Joe , Online Review
Excellent experience. Sales person (Tim) was most helpful, friendly, and accommodating. Would highly recommend Key, and will certainly use them again.
(Out of 5 Stars)
4/15/19 Grace-Lee , Online Review
(Out of 5 Stars)
4/15/19 Donna , Online Review
Ryan was great to work with!!
(Out of 5 Stars)
4/15/19 Alex , Online Review
Dan was awesome to work with while we figured out exactly what we wanted in our living room. He was very patient with our countless questions, had great style advice when it came to patterns and honored my husband who is a veteran of the Navy. Great guy. Great locally-owned business. And great stylish furniture at a great price. We will definitely be back!
(Out of 5 Stars)
4/15/19 MIKE , Online Review
We bought 2 recliners at Key Home Furnishings. We had good service there, and in 4 months we will be able to enjoy them .
(Out of 5 Stars)
4/14/19 Sue , Online Review
(Out of 5 Stars)
4/12/19 Melissa , Online Review
KC Calder helped us pick out a new couch and it was great working with her. She took the time to answer all of our questions and help guide us through our choices. We will definitely be going back.
(Out of 5 Stars)
4/10/19 Tina , Online Review
He got to the point. No bs. We are happy.
(Out of 5 Stars)
4/10/19 Missy , Online Review
I have been looking for a couch forever with no luck. I came into key home and was surprised by how much they had to offer. I worked with the salesman named Lorri and she was great. She made sure I got what I needed and didn't try to pressure me into spending more money than I wanted. She even followed up with me a week later to make sure everything was going well. Would recommend to all my friends.
(Out of 5 Stars)
4/9/19 Richard , Online Review
(Out of 5 Stars)
4/8/19 Mark , Online Review
Bought a sectional at Key ,had a few special requests and Lorri got them all done. Excellent customer service .
(Out of 5 Stars)
4/7/19 Jonathan , Online Review
(Out of 5 Stars)
4/7/19 Cheryl , Online Review
(Out of 5 Stars)
4/6/19 Jennie , Online Review
(Out of 5 Stars)
4/3/19 Sulima , Online Review
My experience was excellent! I knew what I wanted and Key had it. Laurie was gracious, knowledgeable and helpful every step of the way. Next I will schedule delivery and set up and then simply enjoy my beautiful new sofa.
(Out of 5 Stars)
4/2/19 Sharon , Online Review
(Out of 5 Stars)
4/1/19 Marsha , Online Review
"Key has an amazing selection of furniture. We've been shopping awhile, now I realize we've been wasting our time! We purchased a couch and dining room table for our new home and we'll be back for the remaining pieces! The fabric choices and colors are the best I've seen, and so well presented, organized and makes the process so easy! Our sales associate, Michael, was EXCEPTIONAL! He was personable, knowledgeable, didn't do the "full press" you often get in furniture stores, had answers regarding the brand of sofa we wanted and more! Their delivery system sounds efficient and reasonably priced. Can't wait to receive our new couch in a few weeks! Shopping Keys is well worth it,
Beautiful furniture choices, well priced and friendly and knowledgeable associates."
(Out of 5 Stars)
4/1/19 Roy , Online Review
Tim Jones is very knowledgeable on furniture and spent the time to educate us on the strengths of the chair and the warranty. He is very pleasant and a real asset to your Company.
(Out of 5 Stars)
4/1/19 Genie , Online Review
(Out of 5 Stars)
4/1/19 Kaelyn , Online Review
Dan was so helpful to us while purchasing our first sectional. He was patient and friendly. Overall a great experience!
(Out of 5 Stars)
4/1/19 John , Online Review
Great experience, great delivery
(Out of 5 Stars)
3/31/19 Shawn , Online Review
(Out of 5 Stars)
3/30/19 L , Online Review
Michael was great! Extremely knowledgeable, listened and helped us pick out the perfect sofa for our needs. Store has welcoming staff and lots of inventory.
(Out of 5 Stars)
3/28/19 Bo , Online Review
Excellent!
(Out of 5 Stars)
3/27/19 Joseph , Online Review
(Out of 5 Stars)
3/27/19 Don , Online Review
A great experience and very helpful.
(Out of 5 Stars)
3/26/19 Samuel , Online Review
(Out of 5 Stars)
3/26/19 Melissa , Online Review
(Out of 5 Stars)
3/25/19 Tina , Online Review
(Out of 5 Stars)
3/25/19 Jason , Online Review
(Out of 5 Stars)
3/24/19 Jack , Online Review
(Out of 5 Stars)
3/24/19 Karen , Online Review
KC was very helpful and professional through the entire buying process.
(Out of 5 Stars)
3/24/19 Cameron , Online Review
Excellent service, excellent salesman. It was a very good experience for us.
(Out of 5 Stars)
3/23/19 Robby , Online Review
They have a great selection of furnishings and when we couldn't find what we were looking for they helped locate the product and were able to get for us at a great price we would highly recommend them to anyone looking for home furnishings
(Out of 5 Stars)
3/22/19 Wanda , Online Review
We purchased a sectional, coffee table and end table from Key Home Furnishings. Janie was very helpful in choosing the right sectional in a great fabric. The whole purchase process went smoothly. We are anxiously awaiting the arrival of these items in 6-8 weeks. We certainly would shop again at Key & would ask for Janie.
(Out of 5 Stars)
3/21/19 Michelle , Online Review
We loved our experience at Key Home Furnishing. We had a very helpful salesperson, Tim Jones, he was very knowledgeable and helpful in picking out new furniture. When we were getting overwhelmed picking out matching fabrics, he had very good ideas. I wouldn't hesitate to recommend to friends and we would shop there again.
(Out of 5 Stars)
3/21/19 Al , Online Review
Nice friendly staff. Michael was very KNOWLEGBLE of the recliner chairs. This was the best experience we have had purchasing new furniture!! Will definitely return when in the market for more furniture.
(Out of 5 Stars)
3/20/19 Nathaniel , Online Review
Great products and super helpful staff! My mother and I had a fantastic customer experience.
(Out of 5 Stars)
3/20/19 ELDER , Online Review
(Out of 5 Stars)
3/20/19 Jemiah , Online Review
Great customer service
(Out of 5 Stars)
3/20/19 Larry , Online Review
They gave me a great deal, were quick to respond to my calls and emails. Would definitely buy from them again.
(Out of 5 Stars)
3/20/19 anthony , Online Review
We had a wonderful experience with key home furnishings our sales person was Linda who did an exceptional job thank you
(Out of 5 Stars)
3/20/19 Ron , Online Review
This was my second purchase of a Flexsteel recliner from Key Home Furnishings. Great selection and there was a semi annual sale going on. I was looking for a model I saw on line but it wasn't in the store. Tried a different model with a higher back and it felt perfect. Lorri Weigel was great to work with.
(Out of 5 Stars)
3/19/19 Julie , Online Review
Jay was the perfect salesperson for us--not pushy but very knowledgeable and easy to work with. The furniture we chose seems very comfy and well made and we are looking forward to having it delivered.
(Out of 5 Stars)
3/18/19 Chrissy , Online Review
Key Home Furnishing had way more Stanton options than I had seen at other retailers. The sales people gave me space to look around and were very helpful picking out fabric once I had decided on a couch.
(Out of 5 Stars)
3/18/19 Judy , Online Review
(Out of 5 Stars)
3/16/19 Bobbi , Online Review
(Out of 5 Stars)
2/28/19 Henry, Online Review
Jay was very professional, skillful, helpful and pleasant to work with. Never pushed us for a decision. Store is clean, well organized, quiet environment, with nice and well-mannered personnel. Totally recommend.
(Out of 5 Stars)
2/28/19 Paul, Online Review
"I first bought high quality furniture with great prices from Key Home Furnishings in 2004.
Now, In Feb. 2019 made another great purchase with the same amazing value ...
PJ"
(Out of 5 Stars)
2/28/19 Jessica, Online Review
I went to Key Home furnishings to gather information and to compare pricing. The salesman was very kind and patient, not pushy or anxious to get a sale. He answered questions, showed me many options based on my needs, and because of the price and value, I made the purchase. I am excited and confident that the quality of the frame and longevity of the fabric will last my family for years to come. They said, if there are any issues, to contact them and they will help carry out the details of making a claim for a warranty repair. I usually hate shopping for big ticket items, that involves a salesman, but this was surprisingly pleasant.
(Out of 5 Stars)
2/27/19 Gloria, Online Review
We got very good service at Key, by KC when we came to look at Stanton living room furniture. Having shopped at 2 other Stanton outlets, closer to where we live, we decided to go ahead and place our order at Key. When I called in to order, KC was on a day off and my questions were answered clearly by her colleague Jay. Store was clean, well displayed and staff were very helpful, courteous and profesional. We will definitely return and recommend Key to others.
(Out of 5 Stars)
2/27/19 JoAnn, Online Review
Great customer service and product variety.
(Out of 5 Stars)
2/26/19 Roger, Online Review
We came to Key Furnishings looking for a lift-top coffee table, almost as an afterthought after having shopped at several local, larger furniture stores. We had found the item we wanted at one of these warehouse-type furniture outlet stores, and believed we had found a great price. Well, we found the same thing at Key online for less money! We purchased the lift-top coffee table, plus a matching end table. However, when we looked online while in the store, we found the same exact table at another dealer for $100 less. Key honored their 30-day low price guarantee on the spot! Kelsey and Laurie were wonderful, no pressure, low-key sales people, NOT the kind that shadows you around the store - as we had experienced earlier in the day. Our shopping experience could not have been better, and we WILL be back when we need to look for furniture!
(Out of 5 Stars)
2/26/19 S, Online Review
I have been shopping here for over 10 years. Great prices, good quality, friendly staff and never disappointed.
(Out of 5 Stars)
2/26/19 JoAnn, Online Review
Tim was informative and very patient while I made my mind up. I'm anxious to receive my new dining room table and chairs. I would recommend Key Furnishings.
(Out of 5 Stars)
2/25/19 William, Online Review
Great sales experience; my salesperson listened to what I wanted, showed me only those things that met my description and I found just what I was looking for. I highly recommend KEY and I will shop there again!
(Out of 5 Stars)
2/25/19 Yvonne, Online Review
Janie has been very helpful in this process . we so appreciate all her efforts .so far so good
(Out of 5 Stars)
2/25/19 Kelsey, Online Review
(Out of 5 Stars)
2/25/19 Tracey, Online Review
Beautiful selection of furniture. Knowledgeable and friendly staff. The whole process was enjoyable. Special thank you to Dan, he was awesome!
(Out of 5 Stars)
2/24/19 James, Online Review
(Out of 5 Stars)
2/24/19 Jorge, Online Review
Tim was very knowledgeable about all products in question. Non-pushing and patient. Very personable
(Out of 5 Stars)
2/23/19 Helen, Online Review
Excellent floor staff. Knowledgeable about the products. Not pushy about upgrades, but did inform us of options. Highly recommend.
(Out of 5 Stars)
2/23/19 Ami, Online Review
I had a great shopping experience at Key today! The sales team was helpful and informative without being pushy. Their prices and options were the best I have found I the area.
(Out of 5 Stars)
2/22/19 Lauren, Online Review
I went into key home looking for a new couch with a $1,000 budget in mind. There were so many options! The customer services was excellent. I ended up finding the perfect couch on sale for $830. I could not be happier. I was in and out of the store in less than 45 minutes.
(Out of 5 Stars)
2/21/19 Branford, Online Review
The shopping experience at Key was the best at any furniture store we have every used. Tim Jones was a pleasure to work with--helpful, solution-oriented, and engaging. The quality of the furniture and the pricing were unmatched. I would not shop at any other furniture establishment in the area.
(Out of 5 Stars)
2/21/19 Sue, Online Review
(Out of 5 Stars)
2/21/19 Uddalak, Online Review
(Out of 5 Stars)
2/21/19 heidi, Online Review
Ryan was great! The store was very busy the day we were there, he took the time to answer our questions and then allowed us ample time to make up our minds. We never felt pressured. Happy with our experience, and looking forward to our new sofa!
(Out of 5 Stars)
2/21/19 Jessica, Online Review
We had an amazing experience with Tim. He took his time with us and talked us through each piece of furniture until we found exactly what we wanted.
(Out of 5 Stars)
2/21/19 Cecilia, Online Review
(Out of 5 Stars)
2/21/19 Dale, Online Review
Dan was amazing and helped me with many options. Picked out what was best for my home. Looking forward to getting my bed, recliner and dresser.
(Out of 5 Stars)
2/20/19 Karen, Online Review
(Out of 5 Stars)
2/19/19 Emma, Online Review
Kim is very nice and promptly got back to me promptly to assist us in our furniture needs!
(Out of 5 Stars)
2/19/19 Jason, Online Review
Excellent customer service. Very informative and not pushy at all. Asked if they could show us different sectionals rather than insisting. Helped us put together the exact combination we wanted in a sectional. We are so excited to get it in a few weeks. Dan Jones was awesome to work with.
(Out of 5 Stars)
2/19/19 Jim, Online Review
Jay McMullen is a fantastic salesman, low pressure, I will be coming back
(Out of 5 Stars)
2/18/19 Brian, Online Review
From navigating their website to a quick response to my phome call for more information, dealing with KEY Home Furnishings has been a pleasure and I can't wait to do business with them again. Excited to get our new dining room table and chairs.
(Out of 5 Stars)
2/17/19 Jill, Online Review
(Out of 5 Stars)
2/17/19 Meri, Online Review
My husband and I did our research and looked for the best furniture at a good price. We checked on various web sites for furniture stores with great customer service as well. We chose Key Home Furnishing and were not disappointed. Michael was very knowledgeable and helpful. He spent as much time as we needed. No pressure, but answered all our questions and provided information necessary for our final purchase. We would recommend Key Home Furnishings to others and especially Michael!
(Out of 5 Stars)
2/16/19 Hilary, Online Review
My husband and I went to Key Home Furnishings after being referred by our friends. The service was impeccable and our buying experience was very positive. Michael helped us find the right sleeper sofa and talked through all of the options with us. His knowledge of the product and the materials was very impressive. We are very excited to receive our new sofa in 2 weeks.
(Out of 5 Stars)
2/16/19 Alice, Online Review
Salesman knowledgeable and attentive to our specific goals and needs. Lots of selection in stor plus big online screen in store for other alternatives. Would definitely come back here.
(Out of 5 Stars)
2/15/19 Rob, Online Review
Ty is a top notch individual. He and his staff are very knowledgeable and willing to take the time to understand your exact needs. It is very obvious that Ty has trained his staff to be 'customer first' oriented. We will always choose Key Home Furnishings for all of our furniture needs.
(Out of 5 Stars)
2/13/19 Steve, Online Review
Ryan was very attentive and informative. He directed to exactly the couch we were looking for . . . We appreciate how nicely we were treated by all the staff.
(Out of 5 Stars)
2/13/19 corkygirl615, Online Review
(Out of 5 Stars)
2/12/19 Jennifer, Online Review
Ryan was great. We were able to shop with no pressure and had our questions answered when we had them. I will definitely be back for future purchases.
(Out of 5 Stars)
2/12/19 Ryan, Online Review
Sales staff was very good. They were great about all questions, patient, and understanding. They were upfront and honest about their prices as well. Plus it was 15% less than what other stores offered on their sales prices for the sales that weekend. I enjoyed the buying experience and if I need new furniture in the future, they will be my first stop.
(Out of 5 Stars)
2/12/19 Linsea, Online Review
(Out of 5 Stars)
2/12/19 Troy, Online Review
(Out of 5 Stars)
2/11/19 Tracy, Online Review
(Out of 5 Stars)
2/11/19 Huntington, Online Review
(Out of 5 Stars)
2/10/19 meric, Online Review
Got me what I wanted quick and fast. Mike is great to work with!!!
(Out of 5 Stars)
2/9/19 Angela, Online Review
Janie was wonderful to work with!
(Out of 5 Stars)
2/9/19 Del, Online Review
We purchased furniture from Keyhome some time ago and bought the warranty. Recently, our daughter's large puppies played tug-o-war with our swivel/rocker. The damage was too extensive to fix so they gave us credit to buy a new one. We went to the store to shop and everyone was very helpful and courteous. Thank you Keyhome. We will definitely shop at your establishment again. Great customer service.
(Out of 5 Stars)
2/9/19 Bob, Online Review
Michael T. Helped us pick out a couch, he was very helpful and not pushy. We really appreciated how easy it was to deal with your store . He also got us a delivery time that worked with our schedule within a week.
(Out of 5 Stars)
2/9/19 Mary, Online Review
Soo happy with the service and the product!! Janie was soo fantastic - she helped me get the best pieces for my small space and my budget! She was soo patient w/my kiddos (and my inability to make fabric color decisions) She listened, was attentive and made it fun! The floor guys were also awesome and made multiple attempts to get my chair in my car! The whole experience sparked joy! (Especially love the free pillows that tied it all together!) Great communication on delivery - both in the time frame for delivery and day of delivery (which happened to fall during snowpocalypse and they still made it on time! ) Have and will definitely recommend Key to my friends!
(Out of 5 Stars)
2/9/19 Sandy, Online Review
Tim was very helpful and knowledgeable regarding living room furnishings
(Out of 5 Stars)
2/8/19 Wendy, Online Review
"Great experience with Jay on the phone and even better when he helped me in person!!! He really knows the products, which helped me with my decisions.
A special thanks to Jay!!"
(Out of 5 Stars)
2/7/19 Paul, Online Review
(Out of 5 Stars)
2/6/19 Nicole, Online Review
Lorri was very helpful. She helped pick out a sectional and fabrics. Great service and patience.
(Out of 5 Stars)
2/6/19 Kathy, Online Review
(Out of 5 Stars)
2/5/19 Bronwyn, Online Review
(Out of 5 Stars)
2/5/19 taressa, Online Review
(Out of 5 Stars)
2/4/19 Debbie, Online Review
It was my first time in the store and everything was perfect would go back again for sure
(Out of 5 Stars)
2/4/19 Nilesh, Online Review
(Out of 5 Stars)
2/4/19 Byron, Online Review
Got the help we needed but felt no pressure to find the coffee table we wanted.
(Out of 5 Stars)
2/3/19 Steve, Online Review
Tim carefully and patiently helped me sort through the alternatives available for a recliner couch and 2 chairs. He was knowledgeable about the pluses and minuses of the furniture that would best work for me and seemed to genuinely have my best interests at heart. When I stepped into your store yesterday morning, I fully intended to move along to another store to compare and consider another less expensive option. However, your store was my first and last stop of the day (after scouting out my choices on 3 previous visits). Tim convinced me not to compromise and that my best choice was for the IMG sofa and recliners. I am very happy with my decision and enjoyed working with him. He is a true professional.
(Out of 5 Stars)
2/3/19 Larry, Online Review
"Loved working with KEY Home Furnishings in looking for a new couch for
our living room (replacing one 30 years old!!!) Changed my mind and switched back and forth many times over, and also searched in several
other furniture stores, but always came back to KEY because of the young
man, Michael, who was so very helpful. Just made suggestions here and
there, never pushy, always pleased to help me in my decision-making
without ever trying to suggest that the sale might end, or the couch would
be gone by the weekend, or this style is really so much better than that style. Never once a comment that leather is so much better than fabric
or any such thing. I waivered and waffled and came and left and looked
and looked, and Michael was ALWAYS so pleasant and helpful and never
pushy or bored or exasperated. He is a great value to the store! Now waiting for my couch to arrive, and am very excited. Thank you, Michael.
Carol"
(Out of 5 Stars)
2/3/19 Sam, Online Review
After explaining to Lorri what type of recliner I was looking for she directed me to a few different chairs. I bought the very first chair she showed me but not until I went to several other stores before coming back. The price was the best out there for the quality and options on this chair.
(Out of 5 Stars)
2/2/19 Sara, Online Review
"We have gone to Key Home Furnishing for a couple weeks trying to decide what we wanted. Every time we had gone in Lori was great at helping us. We will definitely be back and definitely have Lori help us! We ended up getting a recliner at a great price!
Thank you Lori!!!"
(Out of 5 Stars)
2/2/19 Anna, Online Review
Loved that we could hand pick the fabric and design of our custom sectional. Ryan walked us through everything and explained it all in detail. Excellent customer service! We we're told our custom piece would take 4-6 weeks but only took 3.
(Out of 5 Stars)
2/2/19 Milner, Online Review
(Out of 5 Stars)
2/1/19 Michelle, Online Review
(Out of 5 Stars)
2/13/19 Steve, Online Review
Ryan was very attentive and informative. He directed to exactly the couch we were looking for . . . We appreciate how nicely we were treated by all the staff.
(Out of 5 Stars)
2/13/19 corkygirl615, Online Review
(Out of 5 Stars)
2/12/19 Jennifer, Online Review
Ryan was great. We were able to shop with no pressure and had our questions answered when we had them. I will definitely be back for future purchases.
(Out of 5 Stars)
2/12/19 Ryan, Online Review
(Out of 5 Stars)
2/12/19 Linsea, Online Review
(Out of 5 Stars)
2/12/19 Troy, Online Review
(Out of 5 Stars)
2/11/19 Tracy, Online Review
(Out of 5 Stars)
2/11/19 Huntington, Online Review
(Out of 5 Stars)
2/10/19 meric, Online Review
Got me what I wanted quick and fast. Mike is great to work with!!!
(Out of 5 Stars)
2/9/19 Angela, Online Review
Janie was wonderful to work with!
(Out of 5 Stars)
2/9/19 Del, Online Review
We purchased furniture from Keyhome some time ago and bought the warranty. Recently, our daughter's large puppies played tug-o-war with our swivel/rocker. The damage was too extensive to fix so they gave us credit to buy a new one. We went to the store to shop and everyone was very helpful and courteous. Thank you Keyhome. We will definitely shop at your establishment again. Great customer service.
(Out of 5 Stars)
2/9/19 Bob, Online Review
Michael T. Helped us pick out a couch, he was very helpful and not pushy. We really appreciated how easy it was to deal with your store . He also got us a delivery time that worked with our schedule within a week.
(Out of 5 Stars)
2/9/19 Mary, Online Review
Soo happy with the service and the product!! Janie was soo fantastic - she helped me get the best pieces for my small space and my budget! She was soo patient w/my kiddos (and my inability to make fabric color decisions) She listened, was attentive and made it fun! The "floor guys" were also awesome and made multiple attempts to get my chair in my car! The whole experience “sparked joy!” (Especially love the free pillows that tied it all together!) Great communication on delivery - both in the time frame for delivery and day of delivery (which happened to fall during snowpocalypse and they still made it on time! ) Have and will definitely recommend Key to my friends!
(Out of 5 Stars)
2/9/19 Sandy, Online Review
Tim was very helpful and knowledgeable regarding living room furnishings
(Out of 5 Stars)
2/8/19 Wendy, Online Review
"Great experience with Jay on the phone and even better when he helped me in person!!! He really knows the products, which helped me with my decisions.
A special thanks to Jay!!"
(Out of 5 Stars)
2/7/19 Paul, Online Review
(Out of 5 Stars)
2/6/19 Nicole, Online Review
Lorri was very helpful. She helped pick out a sectional and fabrics. Great service and patience.
(Out of 5 Stars)
2/6/19 Kathy, Online Review
(Out of 5 Stars)
2/5/19 Bronwyn, Online Review
(Out of 5 Stars)
2/5/19 taressa, Online Review
(Out of 5 Stars)
2/4/19 Debbie, Online Review
It was my first time in the store and everything was perfect would go back again for sure
(Out of 5 Stars)
2/4/19 Nilesh, Online Review
(Out of 5 Stars)
2/4/19 Byron, Online Review
Got the help we needed but felt no pressure to find the coffee table we wanted.
(Out of 5 Stars)
2/3/19 Steve, Online Review
Tim carefully and patiently helped me sort through the alternatives available for a recliner couch and 2 chairs. He was knowledgeable about the pluses and minuses of the furniture that would best work for me and seemed to genuinely have my best interests at heart. When I stepped into your store yesterday morning, I fully intended to move along to another store to compare and consider another less expensive option. However, your store was my first and last stop of the day (after scouting out my choices on 3 previous visits). Tim convinced me not to compromise and that my best choice was for the IMG sofa and recliners. I am very happy with my decision and enjoyed working with him. He is a true professional.
(Out of 5 Stars)
2/3/19 Patrick, Online Review
Second purchase from Key Home Furnishings and we are very happy with the quality and service there. Tim was extremely helpful with the color options, setting up delivery, fabric protection plan, financing, etc. Love the fact that this is a family owned business! Customer forever!!!!
(Out of 5 Stars)
2/3/19 Larry, Online Review
"Loved working with KEY Home Furnishings in looking for a new couch for
our living room (replacing one 30 years old!!!) Changed my mind and switched back and forth many times over, and also searched in several
other furniture stores, but always came back to KEY because of the young
man, Michael, who was so very helpful. Just made suggestions here and
there, never pushy, always pleased to help me in my decision-making
without ever trying to suggest that the sale might end, or the couch would
be gone by the weekend, or this style is really so much better than that style. Never once a comment that leather is so much better than fabric
or any such thing. I waivered and waffled and came and left and looked
and looked, and Michael was ALWAYS so pleasant and helpful and never
pushy or bored or exasperated. He is a great value to the store! Now waiting for my couch to arrive, and am very excited. Thank you, Michael.
Carol"
(Out of 5 Stars)
2/3/19 Sam, Online Review
After explaining to Lorri what type of recliner I was looking for she directed me to a few different chairs. I bought the very first chair she showed me but not until I went to several other stores before coming back. The price was the best out there for the quality and options on this chair.
(Out of 5 Stars)
2/2/19 Sara, Online Review
"We have gone to Key Home Furnishing for a couple weeks trying to decide what we wanted. Every time we had gone in Lori was great at helping us. We will definitely be back and definitely have Lori help us! We ended up getting a recliner at a great price!
Thank you Lori!!!"
(Out of 5 Stars)
2/2/19 Anna, Online Review
Loved that we could hand pick the fabric and design of our custom sectional. Ryan walked us through everything and explained it all in detail. Excellent customer service! We we're told our custom piece would take 4-6 weeks but only took 3.
(Out of 5 Stars)
2/2/19 Milner, Online Review
(Out of 5 Stars)
2/1/19 Michelle, Online Review
(Out of 5 Stars)
1/30/19 Eryn, Online Review
Dan was especially great in helping me choose a sectional. He listened to my needs and was knowledgeable, professional and friendly. It was nice to be heard without someone attempting to upsell just to increase commission. Key Furnishings has a nice variety of products to choose from also. Highly recommend!
(Out of 5 Stars)
1/30/19 Gabriel, Online Review
Easy to shop online and very friendly and helpful people in the Tigard store
(Out of 5 Stars)
1/30/19 David, Online Review
Mike was very helpful and knowledgeable. We will definitely want to work with hi on future purchases,
(Out of 5 Stars)
1/30/19 Jerry, Online Review
(Out of 5 Stars)
1/28/19 richelle, Online Review
"We had a great experience! Lorri Weigel welcomed us and then allowed us to shop. Although she was very busy, she made us feel like we were the only customers when we needed her help. We were really struggling with deciding between two choices. Lorri really went over details so we could make an informed choice. We are confident that with Lorri's help we made the perfect choice for our family.
Thanks Lorri!!! We will call you for our next purchase."
(Out of 5 Stars)
1/28/19 Nick, Online Review
Great customer service, products, selection with competitive pricing.
(Out of 5 Stars)
1/28/19 Richard, Online Review
(Out of 5 Stars)
1/27/19 Pam, Online Review
Great service with a responsive and knowledgeable staff!
(Out of 5 Stars)
1/24/19 Marcie, Online Review
Key Home furnishings has very helpful sales associates. We were helped by Lorri Weigel and she did an excellent job. They also carry a very nice selection of furniture.
(Out of 5 Stars)
1/24/19 Travis, Online Review
As soon as we arrived Tim Jones approached us very respectfully and welcoming. Tim explained to us how the Stanton couches we're made and the quality of the couches, showed us around and wasn't too pushy to try and make a sell. Me and my wife Sarah's over all experience was very nice, we would definitely recommend key to anyone looking for furniture.
(Out of 5 Stars)
1/24/19 Anonymous, Online Review
(Out of 5 Stars)
1/23/19 Bethany, Online Review
We just bought a couch at Key Home Furnishings. They have high quality furniture without the high prices. We were able to find exactly what we wanted and customization was a simple process. We had the help of Michael who was extremely knowledgeable and made our experience at Key Home Furnishings a great one. We definitely plan on coming back for more.
(Out of 5 Stars)
1/22/19 Linda, Online Review
(Out of 5 Stars)
1/22/19 Christina, Online Review
Ryan was great to work with. Easy buying experience.
(Out of 5 Stars)
1/21/19 Robert, Online Review
Janie was very nice getting us the maximum possible discounts. The furniture is of good quality and the prices are exceptional. The store is very clean and has a lot of furniture on display.
(Out of 5 Stars)
1/19/19 Edie, Online Review
(Out of 5 Stars)
1/19/19 annett, Online Review
Janie was awesome!!! Not pushy. Friendly, listened to us & very helpful.
(Out of 5 Stars)
1/18/19 Roger, Online Review
No pushiness n answered all questions. Ryan very knowledgeable and easy to talk to.
(Out of 5 Stars)
1/18/19 Marci, Online Review
Love key furnishings. Good quality products at great prices. Excellent service and delivery. Can't wait to buy my next piece!
(Out of 5 Stars)
1/18/19 Marge, Online Review
Excellent customer service. The piece of furniture arrived from the factory with a defect. It was discovered on delivery. Key immediately offered to order another piece from the factory. Everyone I talked at Key was very helpful.
(Out of 5 Stars)
1/17/19 Kristina, Online Review
It was a pleasure working with Adam at Key Home Furnishings. He was extremely helpful checking prices and availability for me. The FlexSteel furniture products I received are all superior quality, extremely durable and built to last. The website pictures while nice do not do them justice, they are all gorgeous pieces. Free delivery options are available but not being from the area we needed to pick up our order. The warehouse staff were all very helpful and friendly. Overall a great company to do business with.
(Out of 5 Stars)
1/17/19 Jan, Online Review
"Janie Koopman was a great assist in helping us with researching our specific needs for the choices of furniture we were looking for. She was patient with our questions and assisted us in picking the colors out to compliment our home! Loved working with her! The quality of the furniture that we find at key home furnishings is clearly top of the line!
Thank you for being here for us!
Sincerely,
Jan & Craig turner"
(Out of 5 Stars)
1/16/19 rbarrera1973, Online Review
Michael was great to work with. I had already looked at a bunch of Stanton (sofa) models prior to my arrival, and you could tell Michael really knew his stuff. He gave us space when we needed it, and was available for questions at a moment's notice. We really enjoyed our experience at Key Home Furnishings, and will definitely return the moment we need more furniture.
(Out of 5 Stars)
1/16/19 Robert, Online Review
Janie was very helpful and no pressure. I will definitely be back to do business with her.
(Out of 5 Stars)
1/16/19 Rochelle, Online Review
(Out of 5 Stars)
1/16/19 Jennifer, Online Review
Janie was amazing while helping us pick the right couch for our family including layout, fabric and warranty. She price matched another retailer for our Stanton couch all while providing amazing service. We are still waiting for the delivery but are within the window we were originally provided. I would definitely shop Key again.
(Out of 5 Stars)
1/15/19 Frank, Online Review
(Out of 5 Stars)
1/14/19 Lori, Online Review
(Out of 5 Stars)
1/14/19 Billie, Online Review
Ryan was great, very knowledgable and welcoming
(Out of 5 Stars)
1/13/19 Andre, Online Review
(Out of 5 Stars)
1/12/19 Sarah, Online Review
Such genuinely kind sales people.
(Out of 5 Stars)
1/12/19 Jeff, Online Review
(Out of 5 Stars)
1/11/19 Geneine, Online Review
My husband and I where very pleased with how much information we were given about the couch we wanted to buy. Janie was very pleasant & helpful. Thank you
(Out of 5 Stars)
1/11/19 ryan, Online Review
With no clue what We were looking for. We got some very nice furniture at great price ! Our salesman Jay was very easy to work with. Overall it was just a nice experience...
(Out of 5 Stars)
1/10/19 Chris, Online Review
"I dealt with Alan and then Jay. They were both kind, informative, patient, and made me feel quite welcome in spite of the fact that I changed my
mind mid-stream. I am happy that I did and I look forward to my new couch."
(Out of 5 Stars)
1/10/19 Dawn, Online Review
"I contacted KC via their website. She responded quickly. Over the next week and several emails she answered all my questions and concerns. We placed our order and we can't wait to get it in a few weeks. KC made our large purchase less painful than it could have been. Thank you for the great purchasing experience!
Dawn"
(Out of 5 Stars)
1/10/19 Maria, Online Review
The staff at Key Home Furnishings has always made me feel welcome over the years. They have good pricing, are honest and professional.
(Out of 5 Stars)
1/9/19 Anju, Online Review
(Out of 5 Stars)
1/9/19 Loretta, Online Review
Great service, very knowledgeable and an overall positive experience!
(Out of 5 Stars)
1/9/19 Brenda, Online Review
I came in with an idea of the bedroom set I wanted to purchase. Jay promptly answered all my questions and made the purchase smooth and quick. Furniture was delivered and set up today. I could not be more pleased.
(Out of 5 Stars)
1/9/19 Dublin, Online Review
Excellent experience with Key. Ryan was very helpful without being pushy at all. We started at Key just looking to get an idea of what we wanted. After browsing several other stores, we returned to Key to get exactly what we wanted. Highly recommend and will shop here again.
(Out of 5 Stars)
1/8/19 Geary, Online Review
Tim Jones was exceedingly patient and helpful with planning and fabric choice. He made furniture shopping fun, making order out of our chaos.
(Out of 5 Stars)
1/8/19 Randy, Online Review
(Out of 5 Stars)
1/7/19 Pete, Online Review
Linda was very helpful. Nice showroom.
(Out of 5 Stars)
1/6/19 Larry, Online Review
"Very nice folks. Made shopping for recliners very pleasant.
Sales associates was easy to locate and knowledgeable."
(Out of 5 Stars)
1/6/19 casey, Online Review
Sales lady, Casey, was very nice and helpful. Haven't received our new furniture yet. So will have a better idea how it goes after delivery.
(Out of 5 Stars)
1/5/19 Elisa, Online Review
We found our perfect couch here and were impressed with the customer service. No pressure, and very friendly! Tim was very helpful. We will definitely be back!
(Out of 5 Stars)
1/5/19 Mike, Online Review
We had Michael. He was very knowledgable about what we were looking for and showed us where to look. He was able to answer all our questions about the warranty and delivery. He also was able to tell us and help in which style to get because of our limited space. I would recommend asking for Michael. We would return for our next furniture needs.
(Out of 5 Stars)
1/2/19 Brenda, Online Review
Great experience....Jay was very friendly and offered us many options. Thank you Jay.
(Out of 5 Stars)
1/2/19 Tim, Online Review
Adam was an excellent customer service member who helped us pick out just the right furniture with the right fabric. Excellent shopping experience.
(Out of 5 Stars)
12/31/18 Steve, Online Review
"Awesome experience! We have run the gauntlet of furniture stores in the area and KEY Home Furnishings was by far the best. Ryan Mack did an amazing job, he wasn't pushy, offered his professional opinion, talked us through every aspect and found us the best price for us.
I will never buy furniture anywhere else."
(Out of 5 Stars)
12/29/18 diana, Online Review
Very painless. Great customer service. I walked in with specific need in mind and was taken to each location in lovely store with items like what I was looking for. Knowledgeable and pleasant and not over bearing. Bought it and out. Now waiting for delivery! Can't wait!
(Out of 5 Stars)
12/29/18 Nathan, Online Review
Dan is great!
(Out of 5 Stars)
12/28/18 Megan, Online Review
They were super friendly and knowledgeable about their products! Great prices! It was easy to pay for the furniture over the phone.
(Out of 5 Stars)
12/27/18 Rick, Online Review
(Out of 5 Stars)
12/26/18 Allison, Online Review
(Out of 5 Stars)
12/24/18 Fabian, Online Review
(Out of 5 Stars)
12/24/18 Alice, Online Review
(Out of 5 Stars)
12/24/18 jeff, Online Review
Ryan really was a pleasure to work with.
(Out of 5 Stars)
12/24/18 Pilar, Online Review
(Out of 5 Stars)
12/21/18 Molly, Online Review
Ryan my salesman was terrific! Helped me find just what I was looking for:)
(Out of 5 Stars)
12/21/18 Eliica, Online Review
(Out of 5 Stars)
12/21/18 Christine, Online Review
We love this place! Key Home has furnished most of our home through out the years and the quality of everything we have purchased has withstood the test of time. Lorri is our favorite designer - she is extremely knowledgeable, honest, and patient with us :).
(Out of 5 Stars)
12/19/18 Katirina, Online Review
Great experience! Ryan found us exactly what we needed for our space. So excited for the arrival of our new sectional!
(Out of 5 Stars)
12/19/18 Andy, Online Review
Awesome easy experience so far.. all I have done at this point is call and order a loveseat.. we will see how things go when it comes to delivery and durability of the loveseat..
(Out of 5 Stars)
12/18/18 Jim, Online Review
Key Home Furnishings was a great couch and loveseat buying experience for us! Our salesperson was very friendly and helpful and knowledgeable, didn't push unneeded warranties on us, and they are more reasonably priced than anywhere else! Love our new Flexsteel furniture!
(Out of 5 Stars)
12/18/18 mark, Online Review
Michael was very informative and polite. Thank you Michael for a wonderful experience.
(Out of 5 Stars)
12/18/18 Kristi, Online Review
I knew what sofas I wanted and called around town looking for the best deal. Ryan gave me such a great quote on the phone that I drove all the way across town to make my purchases. He was also very helpful and patient in explaining all my options. I'm looking forward to the arrival of the furniture!
(Out of 5 Stars)
12/17/18 Jan, Online Review
(Out of 5 Stars)
12/17/18 Robert, Online Review
KC was awesome and amazing. She answered all our questions, gave us the information we were looking for so we could make the right decision on our purchase. When we went back a week later she gave us everything we asked for and she kept her word for what she told us the week before. We really appreciate her honesty. You don't find that much these days with businesses.
(Out of 5 Stars)
12/17/18 Holly, Online Review
Great customer service, my ease of ordering was a painless process and received a great deal on the furniture piece I purchased.
(Out of 5 Stars)
12/16/18 Cathy, Online Review
Lorri was extremely helpful. We appreciate the excellent service!!
(Out of 5 Stars)
12/14/18 William, Online Review
Absolutely Awesome! Janie knew all details of the furniture. Very pleasant and helpful. The manager was terrific in helping close the great deal.
(Out of 5 Stars)
12/13/18 Nicole, Online Review
Every time I come looking for new furniture - I end up purchasing a piece (or set) that I absolutely love! Staff is friendly and helpful, but pushy. I went in to find a new dining set, couldn't find on the floor - but was assisted with finding the perfect set through special order.
(Out of 5 Stars)
12/12/18 Kristine, Online Review
I researched exactly what I wanted online before calling to order and Laurie was fantastic to work with. I called 2 times to ask questions before calling again to place my order and it was seriously painless. Thank you!
(Out of 5 Stars)
12/11/18 It's, Online Review
I like coming to this store. It's always priced very well. That's why I keep coming back anytime I need a new piece of furniture for my home.
(Out of 5 Stars)
12/11/18 Teresa, Online Review
We were looking for a loveseat with the console in the middle. The people at Key home furnishings were awesome. They showed us several loveseats that matched our criteria. We did purchase one and cant wait to get it. Thank you for taking care of us.
(Out of 5 Stars)
12/11/18 Ilana, Online Review
(Out of 5 Stars)
12/10/18 Katie, Online Review
I had a great experience with Key. The salesperson, Dan, was very knowledgeable of the inventory so when I explained what I was looking for, he knew exactly where to take me. On my way out I saw a table really quickly and when I explained the table to Dan, he knew exactly what I was talking about. He was friendly and efficient. The delivery men were very professional and made sure I was happy with the products and their placement before I signed off. I will definitely shop there again!
(Out of 5 Stars)
12/10/18 Jerad, Online Review
(Out of 5 Stars)
12/10/18 Roy, Online Review
If I was to buy another sofa,I would highly consider this store. Their level of customers service remains unmatched Thank you for all the help!
(Out of 5 Stars)
12/8/18 vdg, Online Review
Linda was great and very professional and knew everything about her product line.
(Out of 5 Stars)
12/6/18 Duane, Online Review
"Excellent service from start, to finish. We were kindly greeted, and then left to shop. All of our questions were answered. We were able to pick our own fabric, and order our CUSTOM sectional! Then we found the recliner of our dreams!
We will be back for all of our future furniture needs."
(Out of 5 Stars)
12/5/18 Diane, Online Review
(Out of 5 Stars)
12/5/18 Wes, Online Review
Always love our experience at Key Home Furnishings, especially our interactions with salesperson KC Caldwell. Never any pressure, helpful information, and good prices...a very satisfying experience.
(Out of 5 Stars)
12/4/18 Mark, Online Review
Jay was personable, patient, knowledgeable, helpful and overall excellent sales professional. No up sales, no empty promises, no price gouging. I will return for future purchases..First rate company and will recommend to all my friends and family.
(Out of 5 Stars)
12/3/18 Janice, Online Review
(Out of 5 Stars)
12/3/18 Robert, Online Review
(Out of 5 Stars)
12/3/18 inger, Online Review
Great store, lots to choose from! Excellent customer service!
(Out of 5 Stars)
12/2/18 Joyce, Online Review
(Out of 5 Stars)
12/1/18 Gary, Online Review
After many trips to Key debating on which sofa and chair to get, we finally decided and are looking forward to getting our furniture soon. Michael and Lorri were great! We always felt welcomed when we came in and Michael was very patient answering all of our questions and giving us time and space to make up our minds! They have a great selection of furniture!
(Out of 5 Stars)
11/30/18 julie, Online Review
K.C. was very knowlegable and helpful in our selection process and ordering our custom Belxley flexsteel sofa, loveseat and chair. We will know more when we recieve our furniture in a few weeks when it is delivered.
(Out of 5 Stars)
11/30/18 Mary, Online Review
I went in knowing what I wanted. Salesman definitely worked to sell up by $1000. Good delivery. Lovely furniture. Got what I came for after 50 minutes.
(Out of 5 Stars)
11/29/18 Caitlin, Online Review
Very helpful and accommodating
(Out of 5 Stars)
11/29/18 Matt, Online Review
(Out of 5 Stars)
11/28/18 Garret, Online Review
(Out of 5 Stars)
11/28/18 Sandi, Online Review
We love this store. It's always fun to shop here and we almost always find something we like that fits our needs. We especially like Ryan Mack who has worked with us on many occasions. It's always nice to hear a human voice on the phone and whoever answers the phone can always answer our questions. Prices are very competitive.
(Out of 5 Stars)
11/28/18 Diane, Online Review
Everyone was so friendly and helpful. This is our 3rd piece of furniture and 1 picture we have bought and it is beautiful and sturdy. We will be buying more for sure. We will not buy anywhere else :)
(Out of 5 Stars)
11/27/18 Jennell, Online Review
Love the table, chairs and sideboard we got on the Black Friday sale. Just perfect for our space, and such great service!!
(Out of 5 Stars)
11/27/18 Lea, Online Review
(Out of 5 Stars)
11/27/18 Michelle, Online Review
Lynda was very helpful with our order. Her willingness to relay our unique situation to her boss in regards to our purchase meant alot to us. I highly recommend Key Home Furnishings.
(Out of 5 Stars)
11/26/18 Dionne, Online Review
Great service and selection. Not pushy and very helpful.
(Out of 5 Stars)
11/26/18 Connie, Online Review
Chris was nice to call me and verify my order, and make corrections The website needs to state that the buyer will be notified when it arrives at the warehouse! We wasted our time going to pick our order up, that will arrive in 3 weeks!
(Out of 5 Stars)
11/26/18 Naida, Online Review
(Out of 5 Stars)
11/26/18 Greg, Online Review
Excellent service! We were allowed to look at our leisure. The sales associate was friendly, informative and not pushy. She answered our questions and didn't bat an eye when we changed our choice mid transaction. We would definitely choose them again!
(Out of 5 Stars)
11/26/18 Karen, Online Review
We found everything we wanted with the expert help from Michael Twitchell.
(Out of 5 Stars)
11/23/18 Justin, Online Review
Helpful staff, nice large selection and plenty of stuff available in their local warehouse, so you don't have to wait but a few days. The delivery service was top knotch, very professional and fast.
(Out of 5 Stars)
11/23/18 Cassady, Online Review
Helpful, friendly, efficient and very well priced for a great product.
(Out of 5 Stars)
11/23/18 Terry, Online Review
Great service and frienly sale persons.
(Out of 5 Stars)
11/21/18 Julie, Online Review
They were great, knowledgeable, and really helped me decide what would work best in my new home. They were not pushy. Feel like I got excellent service.
(Out of 5 Stars)
11/20/18 Bonnie, Online Review
AWESOME!! AWESOME!!! AWESOME!!!
(Out of 5 Stars)
11/20/18 Nancy, Online Review
Ryan and Jay were very courteous and helpful! They were very busy pre thanksgiving but took the time to answer my questions. I came for an outdoor bar set I wanted for thanksgiving but they had none in stock. Left with a coffee table and end table! The manager wrote up my order and she was efficient, warm and friendly
(Out of 5 Stars)
11/19/18 Frank, Online Review
Lorri was extremely helpful and patient with my wife and I as we were picking out a sectional for our new home! We went to 3-4 furniture stores to see if we could get a better deal on the sectional we really wanted. We ended up going back to key home at the end of the day because the service and price was better than all the other stores we visited. Huge thanks to Lorri and Karissa for making the big purchase an easy one! Thank you very much key home furnishing!
(Out of 5 Stars)
11/19/18 Dorothy, Online Review
Good experience, sales person was knowledgeable and pleasant .
(Out of 5 Stars)
11/19/18 Danielle, Online Review
Always great quality and service
(Out of 5 Stars)
11/18/18 Neesh, Online Review
Get customer service
(Out of 5 Stars)
11/17/18 scott, Online Review
Best deals are once you walk towards the back of the store
(Out of 5 Stars)
11/16/18 Stacey, Online Review
Jay was extremely professional, helpful and easy to work with. We learned about Key home Furnishings while touring the Street of dreams, because of this we were worried about pricing. Not only were we pleasantly surprised by the pricing but the piece we purchased was marked lower than previously seen at other stores.
(Out of 5 Stars)
11/16/18 Teri, Online Review
Super easy to shop online and then have a sales professional to chat with and complete the purchase details. Delivery fee was steep so I opted to pick up the pieces myself. If delivery was kept under $50 It would have been perfect! Just waiting on my sofa to get to the warehouse so I can pick it up.
(Out of 5 Stars)
11/16/18 j, Online Review
"Great customer service! Sales person was super helpful and did not hover over you trying to pressure you into a sale. They had the best selection of furniture that we found out of 8 furniture stores we went to. We Will surely be returning to purchase more furniture in the future.
John&Jessica"
(Out of 5 Stars)
11/13/18 Catherine, Online Review
"Tim Jones really helped me with the purchase of a beautiful reclaimed wood bedroom set!
I appreciated his pleasant, relaxed attitude and knowledge of the furniture!"
(Out of 5 Stars)
11/13/18 Tory, Online Review
Ryan was very helpful in directing us to the type of furniture with the features we were looking for. He listened to all our needs, patiently coordinating our peices and helping us choose fabrics. Ryan was eady to work with. We had been browsing furniture for 18 months. So I was excited to make our purchase. Key had great prices too!
(Out of 5 Stars)
11/13/18 Troy, Online Review
Great service, great couches, great prices. Delivered in one day for free, no one in town can touch that service, ask for Ryan!
(Out of 5 Stars)
11/12/18 Jennifer, Online Review
(Out of 5 Stars)
11/11/18 Dan, Online Review
I always ask for Janie who is awesome and very knowledgeable.
(Out of 5 Stars)
11/11/18 Sara, Online Review
We had a great experience purchasing furniture at key home furnishings. Ryan was helpful and attentive while still allowing us to roam around on our own. We came in right near closing but were still treated with courtesy and respect. Ryan helped us through the process of financing and setup delivery for us even though the store was closed by the time we completed our purchase.
(Out of 5 Stars)
11/11/18 Rick, Online Review
(Out of 5 Stars)
11/10/18 Lisa, Online Review
KC was fabulous! I found myself struggling to clearly communicate my decor vision, yet KC was able to understand my concerns to skillfully integrate my preferences with her great design advise. The entire staff were attentive and caring about my furnishing challenges. They off a wide variety of quality furniture that exceeded nine previous Portland metro area major furnishings showrooms I visited. To save much time and disappointment I reccommend beginning your home furnishings search here!
(Out of 5 Stars)
11/10/18 Mike, Online Review
Awesome furniture and Dan was awesome
(Out of 5 Stars)
11/6/18 Barbara, Online Review
(Out of 5 Stars)
11/5/18 A, Online Review
(Out of 5 Stars)
11/5/18 Furniture, Online Review
We purchased a Flexsteel Motion Recliner Sofa from Michael. We had gone to another home furnishing store in Beaverton, twice, but left both times because of their hard sale tactics. Whereas the sales person stalked us as if we were going to sneak a sofa out in my purse, Michael was polite and low pressure. He was available for questions, but didn't bombard us and follow us through the store. He allowed us to guide ourselves through the store and try out the different options. We told him we would be back after looking around, he said no problem, hope we see you soon. We checked the competitors and came back because they had the sofa we wanted at the $300.00 less than the next closest option. When we came back he was quick and efficient in processing our order. It took MAYBE 5 minutes. He was funny and personable. Great Service and best price. Now we wait to see how delivery goes on Tuesday. LOL
(Out of 5 Stars)
11/5/18 teresa, Online Review
(Out of 5 Stars)
11/4/18 Joan, Online Review
Good quality. Fast delivery on in stock.
(Out of 5 Stars)
11/3/18 Jatin, Online Review
Busy but got great service and prices are reasonable
(Out of 5 Stars)
11/2/18 Glennon, Online Review
Had a great quick and easy process with Ryan. Got us exactly what we wanted with great recommendation.
(Out of 5 Stars)
11/2/18 Adam, Online Review
Great customer service, high quality and beautiful designs!
(Out of 5 Stars)
11/1/18 Carole, Online Review
The people there are so helpful and really want to take the time to help you find the right piece! Our salesman went above and beyond helping us find the right material for our sofa ! I was impressed. We didn't feel like they were just trying to make a sale. They stand behind their product. I recommend this store to anyone who knows or doesn't know exactly what they are looking for. These people are genuine and their furniture is quality pieces.
(Out of 5 Stars)
10/30/18 Jordan, Online Review
My wife and I were in search of a new sofa and love seat to replace our old worn out sectional. After a few different stores we came to Key Home Furnishings and we were greeted at the door by Ryan. He helped us throughout the store to look at all of the brands and also gave us our space to talk with each other. Great customer service, great selection, overall great shopping experience. Thank you for everything!
(Out of 5 Stars)
10/30/18 Akro, Online Review
(Out of 5 Stars)
10/29/18 Jeanette, Online Review
No pressure; lot of information and selection. Forgot to add that I found several options I loved and ended up purchasing one. Based on my experience I would definitely shop here again and recommend it to others.
(Out of 5 Stars)
10/29/18 Adam, Online Review
Best prices on Stanton sofas in the area, given the family ties. Great process from start to finish. No pressure sales people. Been told they have price assurance too, so feel free to shop year round and not worrying about missing a "sale"
(Out of 5 Stars)
10/29/18 Mike, Online Review
(Out of 5 Stars)
10/28/18 Alisha, Online Review
(Out of 5 Stars)
10/28/18 Penny, Online Review
Very nice store- great customer service. Worked with Tim Jones and another gentleman named Dennis. No high pressure, just very helpful.
(Out of 5 Stars)
10/27/18 Susan, Online Review
(Out of 5 Stars)
10/27/18 Robert, Online Review
We went there to look at furniture and after looking at several places around the Portland area we ended up back at Key. Tim provided us great service and advice. We are very excited for our new living room and dining room furniture.
(Out of 5 Stars)
10/27/18 Michelle, Online Review
Great place and great customer service. Not pushy at all. Super nice people. Janie helped us and made it a great experience. I will definitely go back and purchase from her again.
(Out of 5 Stars)
10/26/18 ginger, Online Review
"Jay McMullin was extremely knowledgeable, attentive, and friendly.
Excellent experience."
(Out of 5 Stars)
10/26/18 Steve, Online Review
(Out of 5 Stars)
10/26/18 Mark, Online Review
Friendly staff, helpful and knowledgeable.
(Out of 5 Stars)
10/23/18 Angela, Online Review
(Out of 5 Stars)
10/22/18 Julie, Online Review
Pleasant knowledge staff, low pressure, nicely organized store with fair pricing and good quality.
(Out of 5 Stars)
10/22/18 PATRICIA, Online Review
(Out of 5 Stars)
10/22/18 Michelle, Online Review
Laurie was professional, easy to work with, and handled everything quickly over the phone.
(Out of 5 Stars)
10/22/18 Stephanie, Online Review
We had a great experience at Key Home Furnishings! Friendly staff (Tim helped us) and great products. Also, nice prices!
(Out of 5 Stars)
10/22/18 Mel, Online Review
"Second time we have purchased from Key Home. Knowledgable staff and great prices.
Won't be our last purchase"
(Out of 5 Stars)
10/22/18 Lo, Online Review
Ryan was on the ball, able to answer questions on the fly.
(Out of 5 Stars)
10/21/18 Cindy, Online Review
This store carries local furniture--a rarity! Furniture made in Oregon, or made from Oregon wood shipped to Vietnam for creation and shipped back as a finished product. Very reasonably priced too. I'm happy I stopped. Ordered my sofa, dresser and nightstand. I'll be back for more.
(Out of 5 Stars)
10/21/18 Stacey, Online Review
Ryan was great to work with! Attentive, fun to talk to - great customer service. Go beavs!
(Out of 5 Stars)
10/21/18 Tracie, Online Review
Great experience! Let me take the time I needed choosing all the fabrics and sofa style.
(Out of 5 Stars)
10/21/18 Michelle, Online Review
(Out of 5 Stars)
10/20/18 Denise, Online Review
(Out of 5 Stars)
10/20/18 Jessica, Online Review
We always love working with Janey. She has such a great design eye that I much appreciate. Key has such a large and diverse selection of furniture and fabrics. Make this your first and only stop when shopping for 1 chair or your whole house. Fantastic shopping experience.
(Out of 5 Stars)
10/19/18 Kris, Online Review
Michael helped us pick out our perfect family furniture piece. He was no pressure and all customer service. Huge selection of quality peices too. Would recommend KEY Furniture to anyone who wants a great experience and a quality product.
(Out of 5 Stars)
10/19/18 Karen, Online Review
Car shopping and furniture shopping is usually painful for me, but my husband and I had a stress free experience at KEY. Our rep Tim was very patient, tried hard not to overwhelm us with too many choices by letting us share our ideas up front. I cannot wait for my new couch to be delivered. We will shop again in the store once we know what type of accent chairs we want. Great selection for all budgets.
(Out of 5 Stars)
10/18/18 Joshua, Online Review
After a disappointing interaction and first purchase with unnamed sales person, Kelsi contacted us and was able to correct everything. We will be coming back as she was able to change my wife's mind and that's a hard task. My wife and I felt as though she listened to our concerns and complaints, making it a point to make us feel heard. They will work hard to make sure your experience is a good one, in the end.
(Out of 5 Stars)
10/17/18 Janette, Online Review
Great place to shop. Janie is amazing at helping to put a room together. She is experienced and has great taste.
(Out of 5 Stars)
10/16/18 Erin, Online Review
We had such a great experience at Key Home furnishings. Everyone we encountered throughout the process was so helpful. We never felt rushed or pressured. And we are very excited to get our new couch! Thank you, Scott and Lisa Saxton
(Out of 5 Stars)
10/13/18 Mark, Online Review
Janie made my experience wonderful.....I know I'm going to love my new sectional and chair....
(Out of 5 Stars)
10/13/18 Nancy, Online Review
We bought a couch over a year ago. Now that our new house is ready to move into, we wanted some additional furniture. Adam, the sales rep we worked with way back when, remembered us and was incredibly helpful finding us the pieces we wanted. Highly recommended.
(Out of 5 Stars)
10/10/18 Mary, Online Review
We were impressed with large selection of quality furniture. Ryan Mack was very knowledgable and helpful. We will be recommending Key Home Furniture to all our friends & family.
(Out of 5 Stars)
10/10/18 Alexandria, Online Review
Adam is the best! We were in and out within an hour and purchased a whole living room set.
(Out of 5 Stars)
10/8/18 Mike, Online Review
Very informative and helpful staff. They have a good variety of samples on the floor and many more you can view on interactive touch screen TVs. No pressure sales. Definitely give them a look if you are looking for furniture.
(Out of 5 Stars)
10/8/18 Averil, Online Review
(Out of 5 Stars)
10/8/18 Robyn, Online Review
Everyone was so nice and knowledgeable. The quality of the furniture is superb!
(Out of 5 Stars)
10/8/18 Goodly, Online Review
My friend bought a couch from this store. She bought the extended warranty and two years later it's falling apart. The motor is going out and the paint is coming off the leather. The cushions are going so flat that you can feel the supports underneath. And... the store will not cover it!!! Even with an extra extended warranty that was paid for. My suggestion is that you be very careful buying from this location. Also, watch out when you pay extra for any extended warranty.
(Out of 5 Stars)
10/7/18 tanyar, Online Review
Furniture is awesome. Delivery was smooth: notice given day prior of time window, notice of leaving the warehouse on day of delivery, so easy to track delivery time on line and delivery crew were great, smooth and efficient. We paid for them to set up in the room and take away the packaging - well worth it, Couldn't be happier.
(Out of 5 Stars)
10/5/18 Mark, Online Review
Tim was very friendly and personable as we shopped bedroom sets. He was very knowledgeable and non-pressured in his dealings with us. Overall, such a great experience making big decisions! He even convinced us to buy a protection plan and new pillows!!!!! Great job Tim
(Out of 5 Stars)
10/4/18 Lindsey, Online Review
Friendly staff and very accommodating to my custom wants. I had been to many other stores and this was by far the best experience and the most beautiful pieces of furniture. Thank you Lorri for helping me and my daughters find what we really wanted!
(Out of 5 Stars)
10/3/18 Rhonda, Online Review
Friendly, informed staff were able to help us find exactly what we wanted, and answered all of our questions. Financing was easy and quick. The furniture is locally manufactured and guaranteed. We are looking forward to getting our sectional in a few weeks.
(Out of 5 Stars)
10/3/18 Carolyn, Online Review
Great customer service. Ready and willing to help you without making you feel pressured.
(Out of 5 Stars)
10/2/18 Joel, Online Review
(Out of 5 Stars)
10/1/18 Lance, Online Review
Went there with a certain couch in mind but needed some dimensions I couldn't find. They had the couch in Stock and was able to get me the dimensions I was looking for and the color. Also the price online was the price they sold me the couch for. Super fast and super easy.
(Out of 5 Stars)
10/1/18 mary, Online Review
(Out of 5 Stars)
10/1/18 steven, Online Review
(Out of 5 Stars)
9/30/18 RizSpunky, Online Review
Friendly and knowledgeable staff
(Out of 5 Stars)
9/30/18 Amanda, Online Review
Nice employee.
(Out of 5 Stars)
9/29/18 Evan, Online Review
Great experience today at Key Home Furnishings! Thank you Kacie for helping us out with the purchase of our new family room furniture. Your knowledge and experience were refreshing!
(Out of 5 Stars)
9/29/18 Misty, Online Review
This is our third trip to Key Home Furnishings. We are always welcomed and well taken care of. We will be back!
(Out of 5 Stars)
9/29/18 Terri, Online Review
(Out of 5 Stars)
9/28/18 Sharnel, Online Review
Great service, knowledgeable staff... happy to make a purchase.
(Out of 5 Stars)
9/27/18 Pamela, Online Review
(Out of 5 Stars)
9/27/18 Samantha, Online Review
Staff (Tim) was helpful with my purchase of a new sofa, helping narrow down fabric choices and sofa frames. The quality of products at Key Home is excellent and prices are reasonable too.
(Out of 5 Stars)
9/26/18 Patty, Online Review
(Out of 5 Stars)
9/25/18 Denise, Online Review
"Dan Jones was our sales person. Dan was very nice and informative. He didn't push us to purchase anything, made us feel very comfortable.
We bought a Stanton couch and can't wait to start enjoying it!"
(Out of 5 Stars)
9/25/18 Claudia, Online Review
Great support and service in selecting furniture and room design. Good variety of options, discounts/sales prices could be better.
(Out of 5 Stars)
9/25/18 Donna, Online Review
Great experience. No pressure salespeople. Michael did a great job answering all of our questions.
(Out of 5 Stars)
9/24/18 jaiden, Online Review
Very helpful staff and great prices
(Out of 5 Stars)
9/24/18 Sid, Online Review
(Out of 5 Stars)
9/24/18 Kari, Online Review
I just love shopping for furniture here. Their sales team is very knowledgeable and not pushy at all. They have a great selection of furniture with many locally made options, not to mention the competitive pricing. I highly suggest shopping here! You won't regret it!
(Out of 5 Stars)
9/24/18 Jillian, Online Review
We looked everywhere for a couch.. off and on for several years! Online and in stores! Key had the biggest selection under $2000 HANDS DOWN! And the quality for that price seemed to be the best as well - we easily could have picked 3 couches to take home .. and I'm picky!
(Out of 5 Stars)
9/24/18 Kim, Online Review
(Out of 5 Stars)
9/24/18 KC, Online Review
Great value with good quality furniture selection at great prices. Thanks Jay for the professional advice and assistance
(Out of 5 Stars)
9/24/18 Doug, Online Review
Bought a new IMG recliner from Key. We were on a short time frame needing it and they did everything possible to get it to us quickly. They brought it right to our house, set it up and it is being used regularly! Thank you for a great experience.
(Out of 5 Stars)
9/23/18 liz, Online Review
The contracted service and delivery from S & K deliveries for Key home furnishings was excellent.Nate W and Brandon K were absolute professionals who installed and explained all the features of the furniture. I appreciated the care they took moving in the items and the thorough job they did cleaning up all the packaging material. Would buy from Key Homes again because of their excellent delivery options.
(Out of 5 Stars)
9/23/18 Mark, Online Review
Great service!
(Out of 5 Stars)
9/22/18 Pa, Online Review
Dan was helpful and got me the dining room set I came in looking for. The process of the online application was easy from start to finish. I cannot wait for my new dining room set to arrive!
(Out of 5 Stars)
9/20/18 Chris, Online Review
Quality furniture, good deals, great staff
(Out of 5 Stars)
9/20/18 Lynn, Online Review
(Out of 5 Stars)
9/20/18 J, Online Review
"We had an amazing experience today at Key furniture. From the moment we arrived we felt consulted not pressured. KC did a fabulous job walking up to the choices and explaining the differences between the products.
She completely understood what we needed and was able to make some great recommendations that ultimately resulted in us buying a local Oregon product.
We are very pleasantly surprised and super happy to support local a local business!"
(Out of 5 Stars)
9/19/18 Noelle, Online Review
I had a smooth experience with KEY Home Furnishings. Although I live far away, Michael helped me look at different options online and showed expertise when answering all my questions about fabrics for a sleeper sofa. I am very happy with my experience!
(Out of 5 Stars)
9/19/18 Mary, Online Review
(Out of 5 Stars)
9/18/18 Gabe, Online Review
Excellent service, lots of options, and a friendly staff. I recommend coming here at the very least to look around and if what you want isn't in stock they can order it for you.
(Out of 5 Stars)
9/18/18 Megan, Online Review
Key Home Furnishings was incredible to work with. From help picking out fabrics to timely delivery, this was simply the best furniture buying experience I have ever had. We are so happy with our purchase and will definitely be repeat customers when the time arises. They also helped set up out of state delivery, the guys were fantastic and courteous. I feel that a five star rating is not enough for these guys, they deserve a 10/10!
(Out of 5 Stars)
9/17/18 jakob, Online Review
(Out of 5 Stars)
9/17/18 Jennifer, Online Review
Great staff, extremely helpful without being pushy. Good selection of furniture at very reasonable prices! Will absolutely be returning for future furniture purchases!!
(Out of 5 Stars)
9/15/18 Jhovany, Online Review
"Janie was wonderful! From the moment my wife and I stepped in until we got all our ducks in a row and finalized our deal!
10/10 Recommend stopping by and checking this place out!"
(Out of 5 Stars)
9/15/18 Amy, Online Review
(Out of 5 Stars)
9/14/18 Michael, Online Review
(Out of 5 Stars)
9/11/18 Natalie, Online Review
(Out of 5 Stars)
9/10/18 David, Online Review
(Out of 5 Stars)
9/10/18 Stephen, Online Review
Ryan was very patient and helpful. He made our shopping experience smooth and easy.
(Out of 5 Stars)
9/9/18 Kristie, Online Review
No pressure and great staff!! Large selection and great prices. You rock Ryan M.!!
(Out of 5 Stars)
9/7/18 Crystal, Online Review
(Out of 5 Stars)
9/6/18 Monica, Online Review
Great customer service. I had given up hope on getting a sleeper couch for a room in my home which is has access via a very narrow and awkward hallway, but Key Home Furnishings was able to provide us a Stanton couch that came in different styles, sizes, color and fabric options - without the worry of the delivery as it can be taken apart and re-assembled in my home. Affordable and high quality furniture, very customer-driven service from a family-owned company.
(Out of 5 Stars)
9/6/18 Lee, Online Review
Always friendly, great furniture and selection.
(Out of 5 Stars)
9/5/18 Nicholas, Online Review
(Out of 5 Stars)
9/5/18 Kevin, Online Review
Top-notch sales people. No pressure and willing to talk with us on multiple visits before we bought. Great people.
(Out of 5 Stars)
9/5/18 William, Online Review
(Out of 5 Stars)
9/5/18 Amy, Online Review
Very efficient and thorough. Quick and easy and found exactly the sectional I was looking for.
(Out of 5 Stars)
9/4/18 Philip, Online Review
One of the best furniture shopping experiences we have ever had. Sales people allowed us to wander and look on our own. They checked in without being pushy even though a big sale was going on. Our salesman Jay had some great advice and gave us tips on what to look for and what to try when sitting on the different couches. We are very pleased with the excellent service we received.
(Out of 5 Stars)
9/4/18 Tony, Online Review
Good sales person. Responive, knowledgeable and pleasant.
(Out of 5 Stars)
9/4/18 Doris, Online Review
Bought king size bed with 2 different mattresses, they made sure they fit perfectly into frame, 2 nightstands, all super quality, great delivery and set up and service.
(Out of 5 Stars)
9/4/18 Jim, Online Review
Not pushy, good prices, helpful info from sales .
(Out of 5 Stars)
9/4/18 Nicole, Online Review
Lorri was great. She went above and beyond for us. The entire team was great, they rearranged furniture in the store so we could see what everything would look like together.
(Out of 5 Stars)
9/4/18 Sheila, Online Review
Great selection, good price point for quality of furniture, and helpful sales staff. Highly recommend!!
(Out of 5 Stars)
9/4/18 Gina, Online Review
My husband and I just bought a giant 6 piece sectional tonight. The quality customer service started before we even arrived in the store to make our final selection. I'd been looking at many sectionals for the past week and sending inquiry emails about details and availability on about 3 different couches. Tim got back to me very quickly with polite informative answers. So when my husband Paul and I came to the store tonight I already felt familiar and comfortable with the store. We shared with our sales person, also named Tim what we were interested in he quickly took us to our area of interest then he answered our questions and shared information with us. Very nicely he didn't hover but gave us time to discuss our decision. We finished our paper work with the manager Adam he explaining important details about delivery and the warranty. By the time we got home we had our warranty policy and invoice emailed to us by Chris. A very satisfying shopping experience all around. Thanks to all at Key home furnishings. Sincerely, Gina Quinn
(Out of 5 Stars)
9/4/18 Gina, Online Review
My husband and I just bought a giant 6 piece sectional tonight. The quality customer service started before we even arrived in the store to make our final selection. I'd been looking at many sectionals for the past week and sending inquiry emails about details and availability on about 3 different couches. Tim got back to me very quickly with polite informative answers. So when my husband Paul and I came to the store tonight I already felt familiar and comfortable with the store. We shared with our sales person, also named Tim what we were interested in he quickly took us to our area of interest then he answered our questions and shared information with us. Very nicely he didn't hover but gave us time to discuss our decision. We finished our paper work with the manager Adam he explaining important details about delivery and the warranty. By the time we got home we had our warranty policy and invoice emailed to us by Chris. A very satisfying shopping experience all around. Thanks to all at Key home furnishings. Sincerely, Gina Quinn
(Out of 5 Stars)
9/4/18 Sara, Online Review
"I love that Key offers quality furniture at a fair price. They are definitely our go to place.
They have a good selection and the sales people are friendly and not annoying like at other places. We have worked with Adam a few times and and he delightful, personable, and professional.
We have had our bedroom set for 3 years and it is holding up well so far.
We have been very happy with them."
(Out of 5 Stars)
9/4/18 Jacqui, Online Review
Helpful staff - made it easy for us. Also appreciated the “no pressure” sales approach.
(Out of 5 Stars)
9/4/18 Jordan, Online Review
We have searched for months, across many stores for a new sofa set without success. Today, we went into Key home furnishings and were immediately optimistic, the quality difference was obvious. We were then greeted by Ryan, who quickly helped us to narrow the field based on our priorities. With his help, I feel that we were able to get the best possible sofa set for our needs. Thank you Key Home Furnishings!
(Out of 5 Stars)
9/3/18 Zach, Online Review
Very accommodating and no pressure. Very happy with staff and even offered discount when there was a confusion on price.
(Out of 5 Stars)
9/3/18 Agron, Online Review
Adam Lingwall was amazing! Professional, knowledgeable and extremely helpful.
(Out of 5 Stars)
9/3/18 Michael, Online Review
KC was great! So helpful.
(Out of 5 Stars)
9/3/18 geo, Online Review
Awesome store - because of the people. No pressure - it took us 3 visits to pick out some bedroom furniture and the sales people were gracious every time we came in. They know their stuff and helped us look at all the options based on quality and cost until we figured out what worked best for us (not them!). I want to single out Janie and Adam for their personal service. They are fun to talk to about furniture and are so professional! We will be back!
(Out of 5 Stars)
9/3/18 Jennifer, Online Review
I had a great experience with Tim. He was super patient, not pushy, and always there when I had questions. I think we got a good deal on the furniture by shopping Labor Day weekend.
(Out of 5 Stars)
9/2/18 Joe, Online Review
Ryan was awesome! We love our new bedroom set!
(Out of 5 Stars)
9/1/18 Lynn, Online Review
(Out of 5 Stars)
8/28/18 Mary3g, Online Review
(Out of 5 Stars)
8/28/18 Jessie, Online Review
(Out of 5 Stars)
8/27/18 Georgene, Online Review
Tim was most helpful in finding the right loveseat recliner for me.
(Out of 5 Stars)
8/27/18 Al, Online Review
Responsive service when we walked in the door. Prices were good on the table we wanted. Sales rep was very professional.
(Out of 5 Stars)
8/26/18 Susan, Online Review
(Out of 5 Stars)
8/26/18 Brent, Online Review
"My wife and I had been shopping for furniture for several days and visited a dozen stores. Most of them were very cluttered, disorganized and had sales people who seemed to have been trained at used car lots.
Key Home Furnishings was a different experience. The place was clean, bright and well laid out. Our salesman, Dan, was very knowledgeable and very low key. I recommend them highly!"
(Out of 5 Stars)
8/25/18 Victoria, Online Review
My husband and I are remodeling a home in Wilsonville and needed a number of pieces of furniture. We went to Key Furniture on a recommendation from our daughter and contractor. In a short time, we realized that they had exactly what we wanted and needed at a reasonable price. Their warranty is also great since it includes "claws and paws". We have a wonderful cat, but unfortunately he does has claws! Our sales person, at the Lake Oswego location, was Jay, who was most helpful. There was no pressure and just some laughs and a fun time. My husband even fell asleep in the reclining couch we are purchasing! I highly recommend this store and Jay.
(Out of 5 Stars)
8/23/18 Laraine, Online Review
(Out of 5 Stars)
8/23/18 Chloe, Online Review
(Out of 5 Stars)
8/23/18 Kim, Online Review
(Out of 5 Stars)
8/21/18 Undine, Online Review
KC is very helpful and very professional!
(Out of 5 Stars)
8/21/18 Rhonda, Online Review
KC was great! All responses were detailed, fast and efficient! She made finding what we wanted easy!
(Out of 5 Stars)
8/21/18 Jennifer, Online Review
(Out of 5 Stars)
8/21/18 Laura, Online Review
Tim was very helpful and informative.
(Out of 5 Stars)
8/20/18 Jackie, Online Review
It is great working with Lori and she is very helpful and knowledgeable with our needs of furniture etc.
(Out of 5 Stars)
8/20/18 Rich, Online Review
Went in with an idea of the Necessities that I needed in a couch and explained this to the salesman he then proceeded to take me to five different couches and on the 5th couch knew that was the one, I worked with the salesman and manager to work out cost and pay that would work to my financial means and was well taken care of, sales and management wasn't pushy at all they were just happy to work with me which made this a great shopping experience and since I was a veteran they also worked with me on in-home delivery and setup cost!!!
(Out of 5 Stars)
8/20/18 Brooke, Online Review
I saw the furniture at street of dreams and decided to check it out with a cranky 2 year old in tow. K. C. was amazing! From greeting me to pulling every fabric that matched my vague descriptions, to accepting that fact that I had a whiny toddler in tow! I can't thank her enough. I bought exactly what I came in looking for at a great price...in under 30 minutes! I can't be happier and will definitely buy more furniture here. Highly recommend!
(Out of 5 Stars)
8/20/18 Barbara, Online Review
I had such a great experience here this weekend. Casey was so patient and kind. I would highly recommend.
(Out of 5 Stars)
8/20/18 Laurel, Online Review
I don't know what I was expecting when I walked in but it wasn't that! They have a great selection of furniture for any budget. I was looking for something that wouldn't break the bank (let's be honest, that wouldn't even register with the bank) and they were definitely accommodating. The sales staff was wonderful - attentive when you needed them but disappeared when you didn't. They also have a large warehouse off-site that is well documented on multiple kiosks around the store. Would definitely recommend!
(Out of 5 Stars)
8/20/18 Robert, Online Review
"We came to Key Home Furnishings because they're a Flexsteel dealer. Jay McMullin spent time answering all of our questions and educated us on the firmness, fabrics, and construction of love seats and other manufactures. We are very pleased with our purchase of a Stanton floor model love seat.
We would recommend your store to friends.
Thanks,
Robert Hafer"
(Out of 5 Stars)
8/19/18 Sarah, Online Review
We had the best furniture shopping experience ever today! Adam had great customer service. No pressure sales but also great suggestions and helpful in finding colors, fabrics and styles that met all my expectations! Will definitely return closer to our move in date for more pieces to fill our new home! Thanks, Adam!
(Out of 5 Stars)
8/19/18 Marilynne, Online Review
Wonderful service, beautiful furniture.
(Out of 5 Stars)
8/18/18 Maria, Online Review
A few years back we bought a couch with feathers in it from Key and it was the best purchase ever. Since then we have purchased a second home in Sunriver, Oregon and I needed help purchasing and furnishing that home. Lorrie has bent over backwards helping me find exactly what our home needs, what fits our budget, and giving us excellent customer service. I am so thankful because for a small fee, the furniture can even be delivered to Sunriver and set up. Key has excellent quality furniture and GREAT service. Call Lorrie and her service will exceed your expectations!
(Out of 5 Stars)
8/16/18 carrie, Online Review
Key is a great place to buy furniture. They have a great selection and very nice sales people. Prices are super.
(Out of 5 Stars)
8/16/18 Becky, Online Review
Jay was amazing to work with. It was our first time in the store and he showed us all of our options. He was patient when we could not make up our minds, and continued showing us other possibilities. The selection was great and we found exactly what we were looking for. I highly recommend Jay and Key Home Furnishings for all your furniture needs! We will definitely be back!
(Out of 5 Stars)
8/15/18 anna, Online Review
(Out of 5 Stars)
8/15/18 Sam, Online Review
Excellent full customer service experience. Tim was extremely knowledgeable and very personable. We left knowing we purchase a good product from a confidence inspiring store plus we had a fun time doing it. We never felt pressured but instead we were treated with great kindness and respect. We will return for future furniture purchases.
(Out of 5 Stars)
8/14/18 Claire, Online Review
Great service and patience !
(Out of 5 Stars)
08/27/2018, Al, Online Review
Responsive service when we walked in the door. Prices were good on the table we wanted. Sales rep was very professional.
(Out of 5 Stars)
09/05/2018, William, Online Review
(Out of 5 Stars)
09/15/2018, Amy, Online Review
(Out of 5 Stars)
09/25/2018, Claudia, Online Review
Great support and service in selecting furniture and room design. Good variety of options, discounts/sales prices could be better.
(Out of 5 Stars)
8/13/2018, Kristen, Online Review
Ryan was direct, patient, and clear. We're looking forward to getting our new sofa!
(Out of 5 Stars)
8/12/2018, Heidi, Online Review
Excellent customer service! We have purchased several pieces of furniture from Key Home Furnishings, they are always helpful and knowledgeable. We worked with Jay for our home office purchase and he was great!
(Out of 5 Stars)
8/12/2018, Janet, Online Review
Jeannie made it easy to buy a small chair and sofa. Not something you do every day.
(Out of 5 Stars)
8/10/2018, Claudia, Online Review
Was greeted promptly as we entered Key. Told him exactly what we wanted and he led us to it. Fastest furniture sale ever. Salesman very professional, answered all our questions. Very positive experience. We will always check Key first for our furniture needs. Thank you!
(Out of 5 Stars)
8/8/2018, Sergio, Online Review
During my search for finding additional pieces for my outdoor furniture set I found a local business that carried the same model line of my existing set. Although Key's furniture site didn't not list the exact pieces I was looking for I decided to call and see if they could help me out. I talked to Tim Jones and I explained what I was looking for. Within a few minutes Tim was able to find and provide a great price on pieces I needed. He also informed me of a slight delay (due to end of season). This was ok with me but I appreciate it the upfront information. So far I been impressed with the level of customer service. I can't wait to get those pieces in. Thanks again Tim.
(Out of 5 Stars)
8/8/2018, Marianne, Online Review
Ryan was very helpful!
(Out of 5 Stars)
8/7/2018, Deirdre, Online Review
This was my 2nd major furniture purchase at Key Home Furnishings in 3 years. The service is excellent and they know their products well. Cassie is great to work with. She has been in the business a long time and is truly helpful.
(Out of 5 Stars)
8/6/2018, Ellen, Online Review
(Out of 5 Stars)
8/5/2018, Carol, Online Review
We came into Key Home Furnishings just to check out a sale I had seen on Facebook. We were met by Jay who was both very friendly and informative about the products sold at his store. We spent quite a bit of time looking at various styles of sets along with fabric. We then chose a set and Jay helped us through the process of both choosing fabric for the set and the coordinating pillows. We also liked the idea of our set being made just for us by local workers.
(Out of 5 Stars)
8/4/2018, Kate, Online Review
I had a very positive and productive experience at Key Home Furnishings. The gentlemen that helped me was extremely friendly, thoughtful and attentive. He promptly answered all of my questions. From start to finish my transaction was extremely smooth. This guy is a superstar and I can tell he's really good at his job. He deserves a raise! Thank you.
(Out of 5 Stars)
8/1/2018, Tanya, Online Review
Good selection for a smaller store. Not a lot of variety in styles but prices are great if you find something you like. Service was excellent!
(Out of 5 Stars)
8/1/2018, Emily, Online Review
Thank you Key Home Furnishings! I've always loved seeing your furnishings in all the street of dream homes on my visits throughout the years. I was excited to visit your store with a friend and find the beautiful Bassett table that gave me exactly what I'd imagined for my breakfast nook. The turned wood table base and the blue stone table top is going to be amazing in my home. I love the courteous service that you provide from the first greeting at the door. Thank You
(Out of 5 Stars)
7/31/2018, Matt, Online Review
Jay at the Lake Oswego location was incredible to work with! When we first walked in, this placed lacked that used car dealership vibe that every other furniture store in Oregon has. They offered water, and Jay greeted us with a smile. No pressure, easy going, professional and willing to move around the showroom so we could visualize what we were thinking about. If the custom sofa and accent chair turn out as good as our experience here at Key, we will be THRILLED! Thank you Jay!!
(Out of 5 Stars)
7/31/2018, Bharat, Online Review
Excellent choices, great prices, loyalty program, and superb cusomer service. We are repeat customers. Thank you Ryan for providing outstanding service. We are looking forward to the delivery of our bedroom set.
(Out of 5 Stars)
7/31/2018, Heather, Online Review
Tim @ Key was so great to work with! He made picking out our colors & furniture fun and easy. He had an eye for pillow choices to go with our wild rug that I would've never looked at! Thanks so much & we cannot wait to see our furniture in our new home! I'd highly recommend key (and Tim) for anyone looking for quality furniture & great prices!!
(Out of 5 Stars)
7/30/2018, Cathy, Online Review
(Out of 5 Stars)
7/30/2018, Gary, Online Review
We love Key Home Furnishings!
(Out of 5 Stars)
7/29/2018, Kristin, Online Review
Had a great experience at KEY. Very impressed with the quality of furniture and we can't wait for our new sectional to be delivered. Lorri was very helpful and none of the sales people we're pushy or aggressive. I would highly recommend this place!
(Out of 5 Stars)
7/29/2018, Alan, Online Review
A fantastic no pressure experience. We received a great price on a sofa and love seat. Ryan Mack is a very straightforward and efficient salesman. Please give Ryan a big raise!
(Out of 5 Stars)
7/28/2018, Kyle, Online Review
(Out of 5 Stars)
7/27/2018, Lea, Online Review
Michael was very helpful in answering all my questions and was very knowledgeable about the products that I was looking at. I am very excited about my new purchase.
(Out of 5 Stars)
7/26/2018, Amanda, Online Review
We had a great experience! The hubs and I went in on a busy weekend and looked around. We were shopping around and not quite ready to buy. We were helped by the staff, but not pressured. After visiting several other stores, I returned on another busy day, but the staff didn't seem hurried or rushed. All the customers were being taken care of, myself included. My salesperson hung out with me once I was ready to pick colors. She was very patient with me and helped me narrow down my options. We ordered my couch which should arrive in a few weeks (it was special order), and I can't wait to see it at home. We will be back the next time we need some more furniture or accessories.
(Out of 5 Stars)
7/25/2018, Ken, Online Review
The help we received from K.C. was great. She showed us what we wanted to see and explained how the sleeper couch we were looking at works. She did this very easily and without any pressure. Overall, we were very pleased.
(Out of 5 Stars)
7/25/2018, John, Online Review
very attentive
(Out of 5 Stars)
7/24/2018, Pamela, Online Review
We really liked the store, surprised at the variety of nice selections. Jay was personable & honest. We never felt pressured, but he was very helpful. Can't wait to get our couch & browse the store again for more good finds.
(Out of 5 Stars)
7/23/2018, Traci, Online Review
We love this place. Not pushy. Very informative and available when needed!
(Out of 5 Stars)
7/23/2018, Ali, Online Review
Key has amazing furniture, and great customer service. Lorri and Michael were extremely helpful with our purchase and pricing.
(Out of 5 Stars)
7/23/2018, Rachel, Online Review
KC is a fabulous sales person. She has helped me buy 6 pieces of furniture Key Home. I love them all. If you want Quality Furniture and Super Service go to Key Home furnishings!
(Out of 5 Stars)
7/23/2018, Elaine, Online Review
(Out of 5 Stars)
7/23/2018, Mark, Online Review
Michael was great! Very knowledgeable and wasted no time finding what we were looking for .. Happy with our purchase and can't wait to have it delivered
(Out of 5 Stars)
7/23/2018, Audrey, Online Review
(Out of 5 Stars)
7/21/2018, Alison, Online Review
I called Key about a couch I had seen on line, and spoke with Michael, who was very friendly and helpful. I decided to go into the store and was assisted by Lorri, who was also very friendly and attentive. Ultimately we purchased the couch we initially wanted, but they have such amazing furniture, we ended up buying two chests of drawers for the bedroom and a very unique entertainment stand. Love Key Home Furnishings!
(Out of 5 Stars)
7/20/2018, Terri, Online Review
Jay was friendly, low key, and very accommodating in helping us select a power recliner. Offered us several options, even lesser priced pieces, to try in attempt to find what was most comfortable and to our liking. This was our first visit to their showroom and would definitely return.
(Out of 5 Stars)
7/19/2018, Dave, Online Review
(Out of 5 Stars)
7/19/2018, Tameka, Online Review
Awesome experience! Had everything we were looking for. Very professional and friendly.
(Out of 5 Stars)
7/18/2018, Bill, Online Review
We purchased 2 recliners from Key Home Furnishings. KC was very friendly and helpful while assisting us in our decision by showing us the various styles and fabrics available. We were told delivery time would take 6-8 weeks and it actually only took 5. The 2 guys who delivered the recliners were very professional and friendly and arrived right on time. If, in the future we decide to purchase additional furniture, the first place we'll look will be Key Home Furnishings.
(Out of 5 Stars)
7/17/2018, harry, Online Review
Ryan, our salesman was very professional and personal. His knowledge of items on the floor showed as he explained the construction and quality of each piece. His approach gave us time to consider the many quality selections to choose from. Highly recommend this store and the sales staff.
(Out of 5 Stars)
7/17/2018, Debra, Online Review
(Out of 5 Stars)
7/15/2018, Sarah, Online Review
(Out of 5 Stars)
7/13/2018, Chris, Online Review
I am excited to receive my furniture! KC was a big help and really listened to my desires and made it work for me! The whole process was really smooth!!
(Out of 5 Stars)
7/13/2018, Lisa, Online Review
(Out of 5 Stars)
7/12/2018, Kathleen, Online Review
(Out of 5 Stars)
7/12/2018, Carmen, Online Review
Very easy to deal with. Called them from another furniture store, KEY had the color of chair I wanted in stock and at a lower price! Great store and will be back for my next furniture purchase!
(Out of 5 Stars)
7/12/2018, Rebecca, Online Review
Fantastic experience, Tim was wonderful and so helpful!!
(Out of 5 Stars)
7/11/2018, David, Online Review
The quality of the product sure seemed to beat what we've seen at Pottery Barn or Crate and Barrell yet it's less expensive, made to order and MADE IN OREGON!!! We were really impressed with the service as well and appreciate the five year warranty option. We willl continue to shop here as we support the local economy and smart retailing. Way to go Key Home Furnishings staff!
(Out of 5 Stars)
7/11/2018, Michelle, Online Review
(Out of 5 Stars)
7/9/2018, caddyshack2010, Online Review
The salesman, Jay, was very helpful and informative. I would highly recommend anyone looking for furniture to visit Key Home Furnishings. We will definitely shop there again!
(Out of 5 Stars)
7/9/2018, Amy, Online Review
Key Home Furnishings was a great shopping experience. Even though the store was busy, when I was ready to work with a salesperson, Lorri stepped up and was beyond helpful. She was not flustered by my many questions, offered suggestions and even changed my order twice with a smile. After shopping all week at many stores across Portland, I was grateful to find Key Home furnishings with the quality and style I was looking for. Same week delivery is just the icing on the cake! Thank you!! I'll be back.
(Out of 5 Stars)
7/9/2018, David, Online Review
(Out of 5 Stars)
7/8/2018, John, Online Review
(Out of 5 Stars)
7/8/2018, Marimar, Online Review
(Out of 5 Stars)
7/7/2018, judy, Online Review
Janie assisted us with our purchase today. She was great! Very helpful and knowledgeable. Never pushy but with just the right amount of helpfulness! I hope the rest of the process is as great. We get our furniture in about a month!
(Out of 5 Stars)
7/7/2018, Marcus, Online Review
Jay was great to work with. Very knowledgeable about the furniture we were purchasing and gave us space to talk. We'll be back in the future. Thanks!
(Out of 5 Stars)
7/7/2018, Sarah, Online Review
This is the second time we've shopped at Key Home Furnishings and again our experience was wonderful. Our salesperson was knowledgeable and friendly and the bedroom furniture was exactly what we wanted. All this and the great prices for such quality pieces means we'll make Key our first stop for all our furniture and decorating needs. Really love this place and it feels great supporting a local business.
(Out of 5 Stars)
7/6/2018, Tina, Online Review
(Out of 5 Stars)
7/5/2018, Sarah, Online Review
We found just the right sectional for our family room. The selection and quality are so much better than other places we visited. Ryan was super helpful and friendly, and made the whole experience really easy. Nice to shop locally made products too!
(Out of 5 Stars)
7/5/2018, Kaitlynn, Online Review
Jaine is the best! She knows exactly the kind of features that matter to us. She helps us understand what quality furniture is without making us feel silly. I feel like I ask her a million questions but she always has an answer! We have bought from Key Home on two different occasions and plan on coming back for whatever we need next.
(Out of 5 Stars)
7/4/2018, Kathi, Online Review
Wonderful working with Janie at key. No pressure and easy to talk with and very helpful
(Out of 5 Stars)
7/4/2018, Karen, Online Review
Great selection,service and prices
(Out of 5 Stars)
7/3/2018, Erica, Online Review
(Out of 5 Stars)
7/3/2018, Pat, Online Review
Sales person was knowledgable and very helpful. We were confident that we made a perfect purchase!
(Out of 5 Stars)
7/2/2018, Beau, Online Review
The prices are great and the staff is super helpful. They made the process very easy and I love my new furniture!
(Out of 5 Stars)
7/2/2018, Ash, Online Review
Ryan was super knowledgeable and helpful. He gave us our space to decide which couch suited us best. They were also willing to work with us on a fast delivery date. Overall, it was a great experience and I would definitely recommend for anyone looking for good quality furniture!
(Out of 5 Stars)
7/1/2018, Thomas, Online Review
My wife and I visited Key Home Furnishings today for the first time, and we were beyond impressed! Michael was extremely knowledgeable and he helped us out immensely! We are thoroughly satisfied with our purchase and look forward to buying more in the future.
(Out of 5 Stars)
7/1/2018, Shellie, Online Review
Lorrie was super attentive and helpful. Love Key Home Furnishing!!
(Out of 5 Stars)
6/30/2018, Ellen, Online Review
We had owned two Flexsteel sofas for 27 years and wanted to replace them. Ryan at Key Home Furnishings was very helpful and knowledgeable, yet he gave us the space we needed to try out some different styles, checking in with us periodically to offer more information and insight. The finalization of the purchase went smoothly as well. We appreciated being able to go into the store to try out the furniture before purchasing, a stark contrast to on-line purchases.
(Out of 5 Stars)
6/30/2018, Erika, Online Review
Fantastic experience today! We were greeted as soon as we pulled in. All questions answered and never felt up-saled. Very professional staff. Best prices we've found!
(Out of 5 Stars)
6/29/2018, Schafer, Online Review
Jay and the team at Key took great care of my wife and I. Exceptional service and truly accommodating to our needs the whole way through. Great knowledge of their product and honest opinions and input! We will definitely be back. Thanks!
(Out of 5 Stars)
6/27/2018, Andrew, Online Review
I came in on Monday, looking at small sectional couches. Ryan immediately greeted my boyfriend and I and we began looking around. I found a slate blue sectional that I liked. Ryan was incredibly knowledgeable about the couch. He knew the fabric, how it wears over time, upkeep, cleaning, etc... Unfortunately the couch wasn't in stock, but Ryan immediately told me my options for getting the couch - including being able to pick it up once it arrives at the warehouse. The financing portion was also very quick and easy - much simpler than I thought. The staff was very friendly and sociable. I will definitely come back again when I need more pieces. Thank you for the great service!
(Out of 5 Stars)
6/26/2018, Rebecca, Online Review
(Out of 5 Stars)
6/26/2018, Rhonda, Online Review
Super friendly, helpful, knowledgeable and NOT pushy! Best experience buying furniture I've ever had. I special ordered a new living room set and can't wait for it to arrive!
(Out of 5 Stars)
6/25/2018, Mark, Online Review
(Out of 5 Stars)
6/24/2018, William, Online Review
This was our first trip to Key Home Furnishings. The store is set up very nicely and Dan Jones was very helpful in helping us decide on colors for the furniture we ordered. Everyone in the store was very nice to us. We will certainly return the next time we are looking for furniture.
(Out of 5 Stars)
6/24/2018, Sam, Online Review
(Out of 5 Stars)
6/23/2018, Tawn, Online Review
Ryan was fantastic. Very friendly and knowledgeable.
(Out of 5 Stars)
6/23/2018, kimberly, Online Review
(Out of 5 Stars)
6/23/2018, Scott, Online Review
We have been shopping around for quite some time looking for a bedroom set and a sleeper sofa. We came to Key for the first time today and were pleasantly surprised to see not only a great selection of furniture, but receiving great customer service. Tim Jones was our representative and he was fantastic. He's not your typical "salesman", he listened to our needs, respected our time, wasn't pushy, very friendly and knowledgeable about the products. We left to recheck another store, but came right back and ended up purchasing. The pricing was also great, but that was just a bonus for the service we received. The sales Manager who helped us get everything wrapped up was also great. Great job to Tim and Key Home Furnishings. You will have repeat customers and great word of mouth. Thank you!
(Out of 5 Stars)
6/22/2018, Patricia, Online Review
I worked with Michael in ordering a sofa sleeper. He was extremely helpful friendly and honest. Did not promise things that he could not be certain of and I really liked that. I would definitely chose your establishment again
(Out of 5 Stars)
6/21/2018, Jenn, Online Review
Ok a review. Opened on Sunday, Mother's day and my birthday all the same day. Wonderful people in the store. Warehouse pickup went well. Got a new sofa. Hope this one lasts 18 years like the last one!
(Out of 5 Stars)
6/19/2018, Matthew, Online Review
(Out of 5 Stars)
6/19/2018, Sherona, Online Review
Wonderful sales people. Amazing experience from start to finish. I would highly recommend thede folks if you are in the market for good quality furniture. There are great options at every price point, and the ability to customize is great!
(Out of 5 Stars)
6/18/2018, Kearney, Online Review
VERY HELPFUL and understanding when we changed our mind a couple of times
(Out of 5 Stars)
6/12/2018, jessica, Online Review
Ryan did a great job at making us feel confident with our purchase! He was Extremely knowledgeable about the products, clearly he has been doing this a while:) He was honest with the pricing, hints why we made the hour+ drive to him for our purchase!!
(Out of 5 Stars)
6/12/2018, Angela, Online Review
Janie helped us pick out a new sectional for our home. She was not pushy and very helpful. She measured what we picked out so we could measure our space. Would definitely buy from her again.
(Out of 5 Stars)
6/11/2018, Yvonne, Online Review
(Out of 5 Stars)
6/11/2018, Louise, Online Review
(Out of 5 Stars)
6/10/2018, Ron, Online Review
(Out of 5 Stars)
6/10/2018, Rob, Online Review
Ryan Mack was our salesperson. He was great and very knowledgeable. We never once felt pressured. My family, because of scheduling conflicts had to visit the store at different times to make our final choice of what couch we wanted and Ryan was very accommodating to all of us. I definitely would recommend Ryan at Key Home Furnishing to all my friends and family looking for furniture.
(Out of 5 Stars)
6/9/2018, Andie, Online Review
Loved our experience at Key Home! We worked with KC and she was so attentive and helped us in selecting every piece we needed. Gave us the freedom to roam and had all the answers ready when we had questions. We ended up buying all new living room, bedroom and dining set. After looking at many other places, we went back to Key Home and it was just too perfect. She was great about following up with us and immediately remembering us each time we came back. Best experience and we'll be back!
(Out of 5 Stars)
6/7/2018, Denyse, Online Review
(Out of 5 Stars)
6/6/2018, Dan, Online Review
(Out of 5 Stars)
6/5/2018, Janel, Online Review
I just moved to the area and I was looking for a new furniture store (I was quite loyal to one store in my previous city)... but for the moment, only needed a bed. I had a great experience with Tim who was extremely helpful in finding the right bed for us. Management was very helpful in resolving a small issue I had as well. Thank you
(Out of 5 Stars)
6/1/2018, Jesika, Online Review
Great customer service and everyone is wonderful to work with. I've purchased several pieces and when one had a crazy break in the frame after only owning it for a short period of time, they were quick to get the piece replaced and fix the sofa. They're the first place I go to when furnishing my home!
(Out of 5 Stars)
6/1/2018, Kelly, Online Review
(Out of 5 Stars)
6/1/2018, alban, Online Review
Lori was very helpful and wonderful to work with. We purchased several items and couldn't be more pleased with the whole experience
(Out of 5 Stars)
5/31/2018, Susan, Online Review
Good service ...very attentive in helping select the right pieces. Just wish their delivery and set up was free if you purchase at particular levels. Just placing the pieces (s) at the front door isnt much of a value and that's the only free delivery option there is.
(Out of 5 Stars)
5/31/2018, Tanya, Online Review
(Out of 5 Stars)
5/31/2018, Michelle, Online Review
Great local furniture store. Service was top notch and friendly, without being pushy.
(Out of 5 Stars)
5/31/2018, Lainie, Online Review
Great price, great service. The whole process was very uncomplicated and I will shop there again!
(Out of 5 Stars)
5/31/2018, Philip, Online Review
(Out of 5 Stars)
5/31/2018, Amber, Online Review
Janie helped me throughout my purchase and was very understanding and helpful. Pricing was a bit confusing but she and her manager did all they could to help me through the process. This order is still not complete and in process.
(Out of 5 Stars)
5/30/2018, Judy, Online Review
(Out of 5 Stars)
5/30/2018, Caprice, Online Review
Ryan Mack and Key Home Furnishings consistently provides exceptional customer service and goes above and beyond to accommodate our schedules and our budget!
(Out of 5 Stars)
5/30/2018, Andreas, Online Review
(Out of 5 Stars)
5/29/2018, Vanessa, Online Review
We went to several stores looking at furniture over the last few days. Key Home Furnishings had the best customer service by far. The quality of their furiture is great. Jay was the salesman that help us, he was very easy to work with and extremely helpful. Thank you!!
(Out of 5 Stars)
5/29/2018, Erin, Online Review
(Out of 5 Stars)
5/29/2018, Christian, Online Review
(Out of 5 Stars)
5/29/2018, Jan, Online Review
Our sales consultant was very knowledge regarding the furniture we were interested in. No pushy sales tactics, we were shown furniture that we were interested in and we were never put in a situation where we felt we had to make a quick decision. All in all a very positive experience. We are very happy with our new furniture.
(Out of 5 Stars)
5/28/2018, Jill, Online Review
Great place. Beautiful furnishings and a very helpful, friendly staff. Always a pleasure!!! And will be back of course!!! :)
(Out of 5 Stars)
5/27/2018, Jennifer, Online Review
Loved Adam, he was great at giving us all the info but also the space to browse and choose on our own. Very nice, high quality furniture.
(Out of 5 Stars)
5/27/2018, Richard, Online Review
Courteous and informative. Ryan,who helped me, was friendly and took the time to explain everything.
(Out of 5 Stars)
5/26/2018, Linda, Online Review
I went in to find some new living room furniture and found exactly what I was looking for with the help of KC. She made the whole process so easy. KC is fabulous to work with!
(Out of 5 Stars)
5/26/2018, Yvette, Online Review
Excellent service and quality. Love my new sleep sofa. Thank you Ryan for helping me get what I needed and on time!!
(Out of 5 Stars)
5/26/2018, Gianna, Online Review
Love the staff and furniture:) Great decor and customer service!
(Out of 5 Stars)
5/25/2018, Alina, Online Review
Jay made our shopping experience a breeze! He didn't pressure us and wasn't pushy. He offered just the right amount of information and, after 3 months of looking, we love our new custom table. Can't wait for it to arrive!
(Out of 5 Stars)
5/25/2018, patricia, Online Review
Wonderful experience, Janie was a pleasure to work with and very helpful. Nice showroom.
(Out of 5 Stars)
5/25/2018, Mae, Online Review
(Out of 5 Stars)
5/25/2018, Tiffanie, Online Review
I had a great experience. Customer service was perfect. Dan Jones took care of me and he made sure he found what I wanted. I would definitely get all my furniture from them
(Out of 5 Stars)
5/25/2018, Jennifer, Online Review
Friendly and helpful salespeople. We bought our couch and a chair there and they are great! Standing up well to the boys, dog, friends, etc. They have a very nice selection at the store and fair prices.
(Out of 5 Stars)
5/23/2018, Kristi, Online Review
(Out of 5 Stars)
5/22/2018, Jenifer, Online Review
Great, no-pressure experience at Key. I appreciate each staff person making sure I had someone helping me, and that I wasn't left to wander aimlessly. At the same time, I didn't feel bombarded with sales people. Ryan was consistent in following up with me, but gave me time to peruse on my own as well. Personable, yet not over-bearing. I returned multiple times before making a purchase, and I never felt rushed into making a decision. I would certainly recommend Key, and am happy to support a local business.
(Out of 5 Stars)
5/22/2018, Henry, Online Review
LorriW was very helpful and patient with my questions. The store is quite well stocked with a wide variety of styles for comparison. I recommend a visit.
(Out of 5 Stars)
5/21/2018, Glenna, Online Review
Ryan was great to work with. He found us exactly what we needed for our beachouse.
(Out of 5 Stars)
5/21/2018, Teri, Online Review
First class service and speedy delivery describe my experience with Key Home Furnishings. I was able to complete my purchase over the phone to save another trip to the store location.
(Out of 5 Stars)
5/21/2018, RonandJan, Online Review
Great help with everything
(Out of 5 Stars)
5/21/2018, Eric, Online Review
Tim Jones and the folks at Key Home Furnishings were so helpful, expertly guiding us through choices that fit our budget and style preferences, suggesting various alternatives including some that saved us some real money, and scheduling deliveries at our convenience. The showroom is really nice, with a wide variety of choices, and Tim sure knows his furniture! He made it a pleasure to shop, which for me is very unusual
(Out of 5 Stars)
5/21/2018, Karin, Online Review
Excellent service! Jay was easy to work with and helped us get the right so far in the color we were looking for. We will definitely come back to Key home furnishings for all our furniture needs
(Out of 5 Stars)
5/20/2018, Leanne, Online Review
Janie was incredible and helpd us to find the perfect leather sofa for our new home. She is personable and conscientious! We will go back to her for future purchases! Leanne Chilstrom Portland, OR
(Out of 5 Stars)
5/20/2018, Lorain, Online Review
We were sure of only a few features we wanted to have in our new living room furniture. Jay took the time to not only answer our questions but also had questions for us to be sure this was what would be best for our family. This is overall the best experience I have had buying future. Will definitely be back for our home furnishings needs. Super excited with our purchase.
(Out of 5 Stars)
5/20/2018, Gary, Online Review
I came in and was looking for a matching power recliner. They had it in stock and arranged delivery in 6 days and I was out in 20 minutes.
(Out of 5 Stars)
5/20/2018, Andrew, Online Review
Thanks for the excellent service. Jay was patient, kind, informative, and overall great to deal with .
(Out of 5 Stars)
5/19/2018, Marcia, Online Review
Ryan was very friendly and efficient, we always enjoy working with him. The financial employee is always very nice and efficient as well.
(Out of 5 Stars)
5/19/2018, Tyler, Online Review
Great furniture at a great price, and the staff is excellent.
(Out of 5 Stars)
5/17/2018, Amy, Online Review
KC was awesome! We came in knowing what we were looking for, they didn't have it (a pit sofa). So my husband said, show us something I'll fall in love with then. Found us a great sectional and an even better price. Transaction was quick and painless.
(Out of 5 Stars)
5/16/2018, John, Online Review
(Out of 5 Stars)
5/16/2018, Erin, Online Review
Ryan was amazing from the moment we walked in the door. He was very attentive to our needs and we were able to order a beautiful living room set. We just moved from New Jersey and will definitely be back once we settle in and further determine our needs.
(Out of 5 Stars)
5/16/2018, Stephen, Online Review
(Out of 5 Stars)
5/15/2018, Katianne, Online Review
(Out of 5 Stars)
5/15/2018, Danielle, Online Review
Tim assisted us and was very helpful and knowledgeable about all the furniture while helping my fiancé and I pick out a couch. We'll definitely be shopping here again for more furniture to fill our new house.
(Out of 5 Stars)
5/14/2018, Tim, Online Review
Jay was excellent to work with. He was very helpful in helping us choose the style of sofa and type of fabric that would work best for our family. We will definetly shop at KEY Home Furnishings again.
(Out of 5 Stars)
5/13/2018, Lupe, Online Review
(Out of 5 Stars)
5/13/2018, Shannon, Online Review
We had a great experience at Key Home Furnishings! Ryan did a great job at helping us find exactly what we were looking for. He listened to us and then gave us several different options and ideas to pick from. We left feeling great about our new furniture and we will be back to purchase more when the time comes!
(Out of 5 Stars)
5/12/2018, Cherice, Online Review
(Out of 5 Stars)
5/12/2018, Jerry, Online Review
We needed to replace our living room furniture and were prepared to spend days on the hunt. Because of our previous positive experience with Key, we started our search there yesterday afternoon. We were greeted at the door by a friendly, knowledgeable sales person who steered us toward the kind of furniture we were looking for and then left us to browse the store's extensive floor samples. We were delighted to find exactly what we were looking for. The exact pieces we like happened to be in stock and will be delivered tomorrow morning. Thanks, Key!
(Out of 5 Stars)
5/12/2018, Jeff, Online Review
(Out of 5 Stars)
5/12/2018, Nicholaus, Online Review
Thank you to KC for being our guide and getting my wife and I to agree on a great sectional for our new home! I highly recommend her expertise and Key home furnishings carries high quality pieces for your entire home!
(Out of 5 Stars)
5/12/2018, Armando, Online Review
(Out of 5 Stars)
5/12/2018, Claudia, Online Review
Great customer service which on is rare today,! Workedvwith me and answered my questions.Defiantly visit this store!
(Out of 5 Stars)
5/10/2018, Kristi, Online Review
Janie was amazing to work with! She listened to what I wanted and pointed me in the right direction, and helped me make my decision. I love my new sectional!!
(Out of 5 Stars)
5/9/2018, Steve, Online Review
I came in looking for a hideaway couch. Very few retailers sell them, let alone stock them. I was pleased to learn that they do both. Ryan Mack, my sales person was even easier to deal with. In the future, Key home furnishings will be my first stop for furniture purchases
(Out of 5 Stars)
5/7/2018, Sharon, Online Review
Wonderful to work with KC. She has a great personality, she is professional, and easy to talk to. I appreciated her knowledge on fabrics that would work well for us and hold up to a dog.
(Out of 5 Stars)
5/5/2018, Michelle, Online Review
(Out of 5 Stars)
5/5/2018, Marjie, Online Review
Awesome! Have shopped here many times through the years. We shop around and seem to always find what we need at Key. Jane is an amazing salesperson. Really explains the differences between products and all the pros and cons of the pieces you are comparing. Appreciate her expertise.
(Out of 5 Stars)
5/4/2018, Holli, Online Review
Jane is very knowledgeable! Thank you for the consistently great experience, year after year!
(Out of 5 Stars)
5/2/2018, Laura, Online Review
(Out of 5 Stars)
4/30/2018, Molly, Online Review
Amazing experience! Never felt pressed into anything got exactly what I've been looking for!
(Out of 5 Stars)
4/30/2018, Gail, Online Review
Michael (Mike) is an awesome guy. Very helpful..he helped us with every detail for our flex steel chair. Kudos to him. Keep up the awesomeness!
(Out of 5 Stars)
4/29/2018, Carol, Online Review
Michael was great to work with; kind, knowledgeable and professional!
(Out of 5 Stars)
4/29/2018, Meredith, Online Review
Jane was extremely helpful. I knew what I wanted coming in, and she was very good at showing me other options and helping me make the right decision. This will be the second couch I have purchased from them and the service has always been fantastic. I highly recommend them
(Out of 5 Stars)
4/29/2018, Howard, Online Review
The sales associate, Jay, was very friendly. Very professional. And catered to my need to compare and measure many sofas. He answered all my questions and demonstrated those answers on the product itself.
(Out of 5 Stars)
4/26/2018, Kassia, Online Review
Super easy to pick from the great selection. Same day delivery!!
(Out of 5 Stars)
4/24/2018, Diane, Online Review
Friendly staff, great selections & knowledgeable sales people.
(Out of 5 Stars)
4/23/2018, Julie, Online Review
(Out of 5 Stars)
4/23/2018, Jessica, Online Review
(Out of 5 Stars)
4/22/2018, steve, Online Review
(Out of 5 Stars)
4/20/2018, Scott, Online Review
(Out of 5 Stars)
4/20/2018, P.K., Online Review
It was very good will be back
(Out of 5 Stars)
4/20/2018, Julie, Online Review
Great selection and our sales associate Micheal was awesome!
(Out of 5 Stars)
4/18/2018, Renae, Online Review
Ryan helped me today showed me everything that I was looking for and helped me with a online order. He was very helpful and friendly
(Out of 5 Stars)
4/18/2018, Lori, Online Review
Lorri at Key Furniture was great! She knows her furniture well and was very professional, patient and personable. We can't wait to get our new furniture!!
(Out of 5 Stars)
4/18/2018, zander, Online Review
(Out of 5 Stars)
4/18/2018, Kiara, Online Review
Every experience I have had at Key Furnishings has been absolutely delightful. Everyone is helpful and honest. They always have reasonable prices and wonderful sales on very well known, high-end names. I never felt pressured or as if I was trying to just be sold. Tim is the name of the gentleman who helped my mother and I, and boy am I glad he did. Very kind, genuine, and personable. He will take very good care of you. Be sure to ask for him upon arrival. He knows his stuff. Aside from the great customer service, the actual furniture itself is very lavish, yet priced affordably. Thanks again everyone at Key Furnishings!
(Out of 5 Stars)
4/16/2018, Laura, Online Review
Went to three furniture showrooms before finding Key Home Furnishings, what a waste of time! Start here! Friendly salespeople, very knowledgeable, and the prices are half of other stores.
(Out of 5 Stars)
4/16/2018, Heather, Online Review
Ryan guided us to what we were looking for quickly and helped us find theater seating that was great in quality but also great in price.
(Out of 5 Stars)
4/15/2018, Cameron, Online Review
Dan Jones was incredible helpful and knowledgable and was very personable and not pushy. We did not intend on purchasing a sectional the day of our visit, but Dan really sold us (and reassured us) on the product. Grade A customer service!!
(Out of 5 Stars)
4/15/2018, Lea, Online Review
Dan was great! Super quick process and very friendly staff!
(Out of 5 Stars)
4/14/2018, Joyce, Online Review
Janie was so helpful and patient, offering great advice while choosing our recent purchases, 2 Bassett chairs and sofa. She was a delight to work with and have recommended her and Key Home Furnishings to several friends.
(Out of 5 Stars)
4/14/2018, Penny, Online Review
I had been looking for the right bed for weeks. I spoke with Adam on the phone and he was professional and very helpful. I rushed over that day to put my order in. It was a bonus that Bassett had a 30% sale on just the bed I wanted! Thank you Adam for your keen sense of deign and the ability to pull all my desires for texture and color together. You rock!
(Out of 5 Stars)
4/14/2018, Wini, Online Review
We just bought two new swivel rockers. KC helped us find the perfect fabric. She even looked up what is on our couch currently so we could be sure that everything matches. Great service, great prices- thank you KC and Key!
(Out of 5 Stars)
4/14/2018, Rowena, Online Review
Our salesperson, Chris, was so awesome! He even came in on his day off to help us out. We are now on our way to lunch with him. We'll be back for more. Highly recommend!
(Out of 5 Stars)
4/14/2018, Andrew, Online Review
Michael was fantastic and very helpful and friendly. Definitely going to go back for any other furniture needs.
(Out of 5 Stars)
4/13/2018, Scott, Online Review
(Out of 5 Stars)
4/13/2018, Sandi, Online Review
(Out of 5 Stars)
4/10/2018, Mark, Online Review
Great store,great people, fine merchandise....ck it out!
(Out of 5 Stars)
4/10/2018, Joseph, Online Review
(Out of 5 Stars)
4/9/2018, Patricia, Online Review
(Out of 5 Stars)
4/8/2018, Maria, Online Review
Tim was very helpful and patient. We appreciated his help.
(Out of 5 Stars)
4/8/2018, Michael, Online Review
We had a wonderful experience with Michael who was both helpful and knowledgeable. Would definitely recommend.
(Out of 5 Stars)
4/8/2018, Michael, Online Review
Very good experience! Was very pleased.
(Out of 5 Stars)
4/8/2018, Andrew, Online Review
(Out of 5 Stars)
4/7/2018, Christopher, Online Review
Shopping at Key was more like a homecoming visit. On all three visits, we were welcomed like family. We got questions answered, advice on options and tips for the home. Working with Lorei and Michael were a pleasure. We will go back
(Out of 5 Stars)
4/4/2018, Erin, Online Review
Lorri was wonderful to work with and we so appreciated her patience and time with finding us multiple pieces for our new home. Thanks Lorri!! We will be back again.
(Out of 5 Stars)
4/4/2018, Krysta, Online Review
I would HIGHLY RECOMMEND LORRI to anyone who is looking to furnish any home or apartment, mesh with any design aesthetic, buy products and decorations that go with any type of personal style. Lorri is the best in her field. More importantly, Lorri was a great listener and quickly learned my likes and dislikes. She was always easily accessible, responding quickly to questions and problems. She is an expert and was invaluable in helping me designing my remodeled home. She thinks and works "'outside of the box". Lorri is very knowledgeable and has an excellent eye for beauty. She is both professional and personable making the entire experience seems easy. Lorri will give you the utmost attention to details and level of importance. She will work within your budget. I am grateful to Lorri for her professionalism, responsiveness, and knowledge. Did I mention that the furniture arrangement that Lorri has created for my great room, dining room, and entry way is GORGEOUS! Thanks Lorri for making this experience so much fun and pleasant. You are amazing!
(Out of 5 Stars)
4/4/2018, Kahna, Online Review
(Out of 5 Stars)
4/3/2018, JoAnn, Online Review
(Out of 5 Stars)
4/3/2018, Danica, Online Review
Was looking for a nightstand but found so much more. Ryan was very helpful and patient through out the process. I had been to a few other furniture shops prior to coming here and the selection and staff at Key Home Furnishings far exceeded every other place. They've earned an enthusiastic customer in me, I will be back!
(Out of 5 Stars)
4/3/2018, Jacquie, Online Review
KC has been Super helpful, not pushy or rushing us to decide. They have a great inventory plus so much more online. We'll be back again! Thank you!
(Out of 5 Stars)
4/2/2018, Tianna, Online Review
We've been coming to Key Home Furnishings for years. We always get the best service and price. Janie was able to help us find and configure the perfect couch this weekend. She was kind and patient but most importantly was knowledgeable. We can't wait for our couch to come in and would definitely recommend KHF for all your furniture needs.
(Out of 5 Stars)
4/2/2018, Pamela, Online Review
We have visited a few furniture stores and we're roundly ignored by the sales people ... Not so here. My daughter and I bought more than what we came for and couldn't be happier. I moved here 18 years ago and bought my home furniture from Ty ... We are happy to return to Key Home Furnishings. Ryan was extremely patient and helpful ... A great asset to the Key experience.
(Out of 5 Stars)
4/1/2018, Nikki, Online Review
Great little furniture store with good quality furniture at reasonable prices. The sales staff are all knowledgeable and not pushy. Ryan and Adam are fantastic!
(Out of 5 Stars)
3/31/2018, Marlon, Online Review
Great experience with Tim, he was helpful and knowledgeable! Great prices and costumer service.
(Out of 5 Stars)
3/31/2018, Anthony, Online Review
(Out of 5 Stars)
3/30/2018, Bill, Online Review
No pressure sale. Tim worked within our budget. Lots of options to choose from.
(Out of 5 Stars)
3/30/2018, Dom, Online Review
(Out of 5 Stars)
3/30/2018, Gail, Online Review
Went shopping for a sofa sleeper and low and behold I found just exactly what I was looking for. Great knowledgeable staff and very friendly environment. Waiting anxiously for the couch. THANKS
(Out of 5 Stars)
3/29/2018, Carey, Online Review
Michael made this furniture shopping experience easy and enjoyable! With two kids in tow it isn't always easy and he was incredibly helpful. We received the first piece in our order and are very happy with it. You can tell that they sell quality and durable pieces.
(Out of 5 Stars)
3/29/2018, Jackie, Online Review
Wonderful selection, professional and helpful sales associates, and excellent range of custom-order and factory-direct furniture. Michael helped us out.....wasn't pushy to make a sale. Gave us information for ordering options and customization. More than anything, he was patient with us and let us browse the floor without any pressure. Awesome to work with, definitely coming back!
(Out of 5 Stars)
3/28/2018, Scott, Online Review
Michael was very helpful, and not pushy at all, which made it a pleasant experience. Very good selection of furniture.
(Out of 5 Stars)
3/27/2018, Rachelle, Online Review
(Out of 5 Stars)
3/27/2018, Tim, Online Review
(Out of 5 Stars)
3/27/2018, Huzeir, Online Review
(Out of 5 Stars)
3/27/2018, Gwen, Online Review
(Out of 5 Stars)
3/27/2018, Molly, Online Review
Key Home Furnishings was particularly good in their delivery of the furniture I bought from them. They told me when to expect the delivery and then called me to remind me the morning of the delivery. The delivery people called about 10 minutes away they were on their way. Everything went very smoothly.
(Out of 5 Stars)
3/27/2018, john, Online Review
(Out of 5 Stars)
3/27/2018, Terrie, Online Review
Easy, quiet, and very friendly sales staff. Adam was awesome. We were able to look and shop. Then ask for a sales person. We got exactly what we were looking for. Different manufacturer (better) and a great price.
(Out of 5 Stars)
3/26/2018, Nina, Online Review
I NEEDED a small desk and chair for my new apartment. Tim Jones showed me a beautiful mango wood desk that is the perfect size for my small space. When we picked it up, they had bubble-wrapped the whole thing to protect the desk...a very nice and professional touch. Thank you, Tim Jones! It is perfect!!!
(Out of 5 Stars)
3/25/2018, Lori, Online Review
Very attentive and timely service! Prices are reasonable.
(Out of 5 Stars)
3/24/2018, Lisa, Online Review
(Out of 5 Stars)
3/23/2018, Spandex, Online Review
Great merchandise and superb customer service!
(Out of 5 Stars)
3/23/2018, Darion, Online Review
Wonderful experience! I love my new bed, it's comfortable and so cute!
(Out of 5 Stars)
3/22/2018, William, Online Review
(Out of 5 Stars)
3/22/2018, Eric, Online Review
Excellent experience. Michael dressed classy, was informative and friendly, and was not pushy at all. Store was clean, bright, and well styled. Great prices. Would definitely recommend.
(Out of 5 Stars)
3/21/2018, David, Online Review
#1 Not pushy #2 was able to work within my budget #3 no pressure into buying extended warranty #4 Good selection #5 friendly staff
(Out of 5 Stars)
3/20/2018, Nicole, Online Review
(Out of 5 Stars)
3/19/2018, Todd, Online Review
Michael has been great to work with. This is why we keep coming back. I would recommend to anyone who is looking to update their homes with new furniture.
(Out of 5 Stars)
3/19/2018, Theresa, Online Review
(Out of 5 Stars)
3/19/2018, Rachael, Online Review
(Out of 5 Stars)
3/18/2018, Sheila, Online Review
(Out of 5 Stars)
3/18/2018, Linda, Online Review
First time shopping at Key. Michael Twitchell was our salesperson! I was in sales my entire working career, I'd hire him in a minute! What a awesome experience we had. He showed us every power sofa that could possibly work for our needs. He is very knowledgeable, is customer driven and one of the nicest salespeople I've encountered in a long time. We settled on a 3 seat power Flex Steel sofa in leather. Can't wait to see it in our family room. Key is my new go to furniture, Michael is our new friend in the furniture business. Thank you for a great experience. Linda DeArmon
(Out of 5 Stars)
3/18/2018, Scot, Online Review
(Out of 5 Stars)
3/18/2018, Lauren, Online Review
Second time in to Key Furnishings. Managed to find the sofa I'd been looking for. Good quality at a very fair price, too. Our salesperson, Lorrie, was especially helpful. Will continue shopping at Key for future furniture needs.
(Out of 5 Stars)
3/17/2018, Kaitlyn, Online Review
My husband and I were in dire need of some new pieces of furniture to fill out our new home. We went in looking for couches primarily and there were so many choices that I knew we would be able to find something we would both love. We wound up purchasing from Key Home Furnishings twice in the last three months. Our first was a Stanton Couch and Basset Hgtv headboard. We were provided with a lot of fabric and finishing options for both and couldn't have been happier with our purchase. Before we left we saw a couch and chair from another of the Stanton line and knew we would be back to purchase this item at a later date, and we were! The salesperson (Janie) helped us twice and she was the absolute sweetest along with having great recommendations. She listened to what we wanted (sleeper sofas/sectionals with a queen bed) and showed us all the choices available. She gave us great advice on fabric and other furniture options (Murphy bed from Night and Day) and was very understanding of us shopping with a toddler. We quickly received our purchases and the delivery men were cordial and professional. We will definitely seek out Key Home Furnishing for future furniture needs!
(Out of 5 Stars)
3/17/2018, Maira, Online Review
(Out of 5 Stars)
3/12/2018, Terri, Online Review
Lori at Key Home Furnishings is great to work with! She has lots of patience and ideas!
(Out of 5 Stars)
3/11/2018, Micki, Online Review
Wonderful experience at Key. We had been all over Oregon looking for the right reclining sectional that was a quality piece but comfortable & had some personality. We found Lorrie who made the grueling experience worth it. Everyone here was pleasant & helpful. Not only the service but the price point was most competitive. Was such a rewarding & happy feeling walking out feeling well taken care of & all questions answered. Thank you to Lorrie for all your patience as we searched & sat on almost every couch on the showroom floor.
(Out of 5 Stars)
3/10/2018, Salvatore, Online Review
Great experience,
(Out of 5 Stars)
3/10/2018, Dan, Online Review
Tim was a great help. No high pressure tactics and even let us know of a potential issue about an option we were purchasing even though he knew it could have potentially unwound the sale. However, together we came up with a solution and it led to three successful sales for him and three new pieces of furniture for us. We're definitely going back in the future.
(Out of 5 Stars)
3/9/2018, Davesh, Online Review
We had a great experience working with everyone at Key.
(Out of 5 Stars)
3/9/2018, Pablo, Online Review
Great furniture store with great savings on products and very professional friendly staff!
(Out of 5 Stars)
3/8/2018, Kris, Online Review
Come here first, you wont be disappointed! Ive been to all the local west side furniture stores and these guys work hard to get what you want at a fair price!
(Out of 5 Stars)
3/7/2018, Jenny, Online Review
KC Calder was our salesperson, she was fantastic not just with my daughter and I but also with my very active grandson. She helped explain the differences between the types of recliners and helped with all our needs. Go see her if you are looking for new furniture. She didn't pressure us to buy anything or more expensive pieces. We Love love love their furniture and love the furniture we are getting.
(Out of 5 Stars)
3/7/2018, Wesley, Online Review
We purchased a couple of sofas from Lorri in the past and sought her out for this purchase of a recliner chair. She has always been very friendly and helpful with our purchases.
(Out of 5 Stars)
3/6/2018, Kaili, Online Review
Adam was wonderful to work with and very patient as we made our final choices. He offered great and helpful advice and we are so excited to get our new sectional!!
(Out of 5 Stars)
3/6/2018, Monty, Online Review
Great service and product selection. They had exactly what we were looking for
(Out of 5 Stars)
3/5/2018, Janet, Online Review
Tim was great. Attentive to our needs, but not pushy. He answered questions, was patient and friendly. Worth the drive.
(Out of 5 Stars)
3/4/2018, Kristy, Online Review
Everyone was so nice. I'm very happy with my purchase and the experience.
(Out of 5 Stars)
3/3/2018, Jackie, Online Review
Tim was excellent! I only hope the sofa is as good as the service. Oh, they have great art in the store.
(Out of 5 Stars)
3/3/2018, Judy, Online Review
Mike has always been extremely helpful and great to work with. Our dealings with everyone at Key have always been very pleasant.
(Out of 5 Stars)
3/3/2018, Kim, Online Review
I recently purchased some furniture from Tim and I had a wonderful experience. He was very patient with me changing my mind continuously. His goal was to make sure I was happy with my purchase
(Out of 5 Stars)
3/3/2018, Patricia, Online Review
Dan Jones was very helpful. He was knowledgeable on all brands of furniture. He was not pushy at all. An enjoyable furniture shopping experience!
(Out of 5 Stars)
3/3/2018, Robby, Online Review
We have worked with Lorri for two different furniture purchases now and highly recommend her! She is very knowledgeable and passionate about what she does. We will be back!
(Out of 5 Stars)
3/2/2018, Tanya, Online Review
Ryan was excellent to work with. Very professional and fun to work with. I highly recommend the entire team at Key Home Furnishings!!!
(Out of 5 Stars)
3/2/2018, Ric, Online Review
Friendly, Knowledgeable Staff, Beautiful furniture, Incredible selection. The only place I would ever buy furniture.
(Out of 5 Stars)
3/2/2018, Maureen, Online Review
(Out of 5 Stars)
3/2/2018, Maureen, Online Review
(Out of 5 Stars)
3/2/2018, Katie, Online Review
Excellent service, and a great team!!
(Out of 5 Stars)
3/2/2018, Stephanie, Online Review
(Out of 5 Stars)
3/2/2018, Macy, Online Review
Everyone is very helpful and has great customer service, even if you're just looking! They cater to your every need.
(Out of 5 Stars)
3/2/2018, Isabel, Online Review
Really nice place to shop for new love seat. Tim was knowledgeable and patient as we took notes and sat on many Love seats before we could make a decision. Huge selection of leather reclining love seats and the price was fair for the high quality sofa we bought. Thank you Tim for all your help!
(Out of 5 Stars)
3/1/2018, Jon, Online Review
Kelsey and Chris @ Key Home Furnishings helped me with a warranty transfer for a Flexsteel Springfield sofa that they sold to a previous customer that I purchased. They were super courteous and went out of there way to make it happen for someone whom hadn't even purchased anything from them. The Flexsteel sofa is awesome and we are enjoying it very much! Thanks Kelsey, Chris, and KHF!!!
(Out of 5 Stars)
3/1/2018, Carol, Online Review
I loved shopping there. Tim was a big help. Love the help without pushing. My only complaint is to have to pay a delivery fee after spending $3500. Especially for us senior citizens. Really- they will deliver to the sidewalk and not beyond. Sad.
(Out of 5 Stars)
2/20/2018, Sue, Online Review
(Out of 5 Stars)
2/16/2018, Andrea, Online Review
Great salesperson and good selection.
(Out of 5 Stars)
2/11/2018, Rosie, Online Review
(Out of 5 Stars)
2/10/2018, Natalie, Online Review
Helpful staff that leave you alone if you want and are attentive if that's what you need.
(Out of 5 Stars)
2/9/2018, Jim, Online Review
Great selection and prices. Helpful associates who are NOT pushy.
(Out of 5 Stars)
2/7/2018, Cathy, Online Review
We have been shopping with Key for 3+ years. We have always received outstanding customer service and delivery of our furniture! First it was end tables and coffee table for our living room. Then we purchased our leather sofa and love seat plus end tables and coffee table for our family room. Last year we purchased our bedroom set - headboard, side tables, media center,2 drawer bench, tempur-pedic mattress-adjustable. This year we purchased a sofa and love seat for our living room. We couldn't be more pleased with our purchases, the service and expertise of Key Home Furnishings! We've been working with Lori and appreciate her expertise, humor, friendliness and straight forwardness. We've always understood the policies - nothing ever hidden! They're our "go to" furniture store! From start to finish, every person we've worked with - from Lori, to customer service to delivery team have been excellent! Before shopping with Key, we did start with other stores and once we found Key - we know we never need to shop anywhere else!! Thank you!
(Out of 5 Stars)
2/7/2018, Pat, Online Review
We purchased a full size couch after shopping for several weeks. It was the best deal we found and the best quality. Service was outstanding from beginning to end. We will shop at "Key" again and recommend them.
(Out of 5 Stars)
2/4/2018, Madea, Online Review
I went to Key Home Furnishings looking for a couch, I met Lorri ! What a great experience!! Not only was she very knowledgeable but she is very personable, not pushy and she has a great sense of humor!!she listens to what your saying about what you want and gives her all in trying to find what you're looking for! That is why I'll be going back there for purchase.ðŸ˜
(Out of 5 Stars)
1/28/2018, Mary, Online Review
I couldnt be happier! Great customer service! Came in to purchase a chair I had seen over a year ego. They had the chair & because my husband is a veteran, they will deliver free ! So happy!
(Out of 5 Stars)
1/27/2018, Kelly, Online Review
It's no secret (obvious from past reviews) that KEY home is the place to go. We have moved quite a bit over the years, thus, we've had to buy different sofa sizes to fit each space. We've purchased 4 Stanton sofas from KEY home. It's our go-to furniture store for many reasons. The top being, the knowledge and professionalism we've experienced. Noticeably in our most recent purchase in July when Adam L. was our salesman. He's fun, quirky and knows his furniture. We had an unfortunate experience with the fabric we chose (Mirabella) from Stanton and from starting with Adam and a customer claim to customer service, our sofa, chair and ottoman are all being replaced, and received a credit for the store to make a like purchase with new fabric. From start to finish it was only 4 business days and I was in and ordering our new furniture to be delivered in 2-3 weeks! I'd say, all around, an exceptional experience from Adam to Brandy in customer service. Once a customer, always a customer!
(Out of 5 Stars)
1/20/2018, Candace, Online Review
Super friendly staff. No pressure but were available when I needed them.
(Out of 10 Stars)
Kate,1/16/2018, Online Feedback,
KC was awesome to work with
(Out of 10 Stars)
Jake,1/16/2018, Online Feedback,
Always have a great experience working with Lorri she always knows exactly what is needed for our home. Warehouse employee and Dennis went above and beyond also in assisting us with what we needed
(Out of 10 Stars)
Jeanne,1/14/2018, Online Feedback,
Great experience! The
(Out of 10 Stars)
Paul,1/11/2018, Online Feedback,
The staff was very friendly and helpful, and we found some great deals. Thanks!
(Out of 10 Stars)
Rose,1/11/2018, Online Feedback,
Tim was super. He was friendly and helpful without being pushy at all. I also thought he expressed a sincere gratitude for his job there.
(Out of 10 Stars)
Robert,1/11/2018, Online Feedback,
Television Advertisement on the Madame Secretary television show.
(Out of 10 Stars)
Merilee,1/9/2018, Online Feedback,
Our sales person was very helpful and gave us time to think about our purchase. He didn't pressure us and that was very nice. He was also very knowledgable about the different styles of king size pedestal storage beds and other furniture.
(Out of 10 Stars)
Barbara,1/9/2018, Online Feedback,
Since I am a widow on Social Security my budget is strict. I came to Key on recommendation from family and Lorri Weigel was my salesperson. I told her what I was looking for and she did a great job helping me find the perfect loveseat for me. Working with her was easy and I understood everything she told me. Can't wait to have my new purchase in my home, it is an investment for me.
(Out of 10 Stars)
Linda,1/8/2018, Online Feedback,
Excellent service from Michael. The showroom was full of lovely quality pieces of furniture and decorator items. We will be back for additional furniture needs.
(Out of 10 Stars)
Linda,1/6/2018, Online Feedback,
Loved our experience at Key Furnashings. The large variety of furniture on display in the showroom was Invaluable. Tim was extremely helpful with his knowledge of the brands and styles of sofas and loveseats we were looking for. He did not pressure us and was patient as we decided on our purchase. Even after our purchase, he was unprecedented in helping us with removal of our old furniture. So glad we found Key Home Furnashings.
(Out of 10 Stars)
Patricia,1/5/2018, Online Feedback,
We were very satisfied with your showroom and the choices as well as the salesperson. She was informative, polite, wasn't pushy, just checked on us from time to time giving us the privacy to talk and make a decision.Excellent friendly service, good choices from prices to designs
(Out of 10 Stars)
John,1/3/2018, Online Feedback,
Extremely positive experience shopping at key home furnishings. Sales consultant was extremely helpful, no pressure and felt really tried to go the extra mile with great ideas and made our visit pleasant & enjoyable. Will be back soon to make some additional purchases!! Keep up the good work.
(Out of 10 Stars)
Vincent,1/3/2018, Online Feedback,
Felt valued as a first time customer. Adam is a knowledgeable member of your sales team...he was exceptionally good at offering suggestions and listened to us....very pleased with the experience overall...already looking forward to another purchase and to share our experiences with others in the market....gpod product line at reasonable prices....thank you!
(Out of 10 Stars)
Josh,1/3/2018, Online Feedback,
Very helpful and nice customer service.
(Out of 10 Stars)
Ellen,1/3/2018, Online Feedback,
The salesperson was very helpful and acknowledged about the product and she knew what my needs were.
(Out of 10 Stars)
Justin,1/2/2018, Online Feedback,
Michael was great and the delivery was perfect. Thanks see you again soon
(Out of 10 Stars)
Laurie,1/2/2018, Online Feedback,
Very pleasant, Dave did an excellent job answering our questions and helping us make our choices
(Out of 10 Stars)
DEBBIE,1/2/2018, Online Feedback,
I appreciated that the sales person (Ryan Mack) did not pressure/hover, etc. I told him what I wanted, and he stayed with me to answer questions. When I got to a point where I needed to decide on the type of couch and/or look at material samples, etc., he gave me space. He told me he would return and leave me to what I was doing. I greatly appreciated that. NO PRESSURE. And his knowledge made me comfortable with his suggestions. Overall, it was a great experience. We have shopped at Key before and will continue to do so in the future. Thanks.
(Out of 10 Stars)
Charlene,1/2/2018, Online Feedback,
So far has been excellent.. very professional and helpful!!
(Out of 10 Stars)
Jaime,1/1/2018, Online Feedback,
Best.Experience.Ever.Adam was fantastic from start to finish, very knowledgable and easy to work with. We found everything we wanted in 1 place, and it was a smooth transaction.
(Out of 10 Stars)
Joil,12/30/2017, Online Feedback,
We we\’re very happy with the help we received. Although, the product we were looking wasn’t on the sales floor, our salesperson took the time to research the brand and show us another product made by the same company with the same materials. This allowed my wife and I to get a better sense of what we wanted to purchase. Excellent shopping experience and we’d recommend your store to friends and family.
(Out of 10 Stars)
Joan,12/30/2017, Online Feedback,
Janie Koopman was wonderful to work with!
(Out of 10 Stars)
Tom,12/30/2017, Online Feedback,
Michael did a great job.
(Out of 10 Stars)
Ellen,12/24/2017, Online Feedback,
We had ordered a sofa from another store that the manufacturer was unable to deliver before Christmas, as promised. We came to your store because of the "same day delivery" advertised. In anticipation of our new furniture, we had given away our old sofa, so were without living room furniture. Lorri Weigel was helpful and low key as we looked at potential solutions. She encouraged me as I moved pillows around to get an idea of colors that would be complementary. We ended up with two pieces of furniture at a very good price. Delivery was the next day and the delivery team was very professional and courteous. We are pleased with our sofa and love seat. Thank you very much.
(Out of 10 Stars)
Michon,12/22/2017, Online Feedback,
We had a great experience! Adam was so knowledgable with the products and the colors too. He was patient with finding the best deal to price match and really appreciated his honesty. He did a great job at getting us a great deal on the furniture for our new home. Very happy with my purchase and we will be back again!
(Out of 10 Stars)
Todd,12/20/2017, Online Feedback,
KC was very helpful in helping us pick our furniture and fabric combinations. My wife and I visited many furniture stores prior to KEY. We found a great selection of items in your showroom. We are very excited to get our sofa and accent chair.
(Out of 10 Stars)
Kay,12/16/2017, Online Feedback,
Very happy with all the help and selection. Staff was wonderful and had great suggestions
(Out of 10 Stars)
Kevin,12/11/2017, Online Feedback,
Adam was our sales rep and—despite it being the end of the day—he did a fantastic job taking his time to explain all the options and differences between the models we were looking at. An incredibly smooth process and one we were very pleased with. Will definitely be pointing people towards Adam if they ever are in need of a American Leather sleeper.
(Out of 10 Stars)
Barbaramac,12/8/2017, Online Feedback,
It was great the salesman was very informative and very nice
(Out of 10 Stars)
Scott,12/4/2017, Online Feedback,
It was great! Michael was very helpful and the process was smooth.
(Out of 10 Stars)
Becky,12/4/2017, Online Feedback,
Very helpful company
(Out of 10 Stars)
Liz,11/28/2017, Online Feedback,
My experience shopping for a new bedroom set was great. Process was very easy.
(Out of 10 Stars)
shannon,11/28/2017, Online Feedback,
It was great. Very nice and knowledgeable salesman,
(Out of 10 Stars)
Teresa,11/28/2017, Online Feedback,
KC was fantastic. Knowledgeable, friendly and a pleasure to work with. Looking forward to our new sectional!
(Out of 10 Stars)
David,11/21/2017, Online Feedback,
Service by Dan was excellent!
(Out of 10 Stars)
Desiree,11/21/2017, Online Feedback,
I'm over the moon! I needed to furnish a room in short order and called Key Home Furnishings *on a Sunday* with a list of items I'd found on its website. Kelsey and KC helped me identify alternatives for items not in stock by texting me photos. I was able to complete my entire transaction from home! Everything arrived yesterday and I couldn't be more pleased. Delivery personnel were on time and very careful in my home, and I could track their progress on their route. Cool feature!My holiday guests will have a comfortable stay thanks to this super-hero team! KC and Kelsey were instrumental in pulling this off.
(Out of 10 Stars)
Larry,11/21/2017, Online Feedback,
Enjoyed working with Michael. He was quite knowledgeable about the various Sofas, but let us take our time in determining which one to purchase. He was very helpful in helping us select the color. Would certainly come back in the future.
(Out of 10 Stars)
Blair,11/20/2017, Online Feedback,
Great! We worked with Dan and he was very helpful in helping us find the right piece of furniture. A lot of great options and various prices. Furniture is a lot more comfortable than other places we went to and the sales people are not pushy, which is welcoming. We bought 2 pieces on our 3rd visit.
(Out of 10 Stars)
Barbara,11/16/2017, Online Feedback,
Wonderful experience
(Out of 10 Stars)
Kendra,11/13/2017, Online Feedback,
Great experience! Low pressure allowed me to actually think about what exactly I was looking for.
(Out of 10 Stars)
Jake,11/13/2017, Online Feedback,
Simple and effective
(Out of 10 Stars)
Linda,11/9/2017, Online Feedback,
Great customer service and next day delivery if item is in stock!! Made our shopping trip worth while, we found a dining room set and a new hide away bed for our guest room!! Also a great selection.
(Out of 10 Stars)
Gail,11/9/2017, Online Feedback,
Janie was wonderful to work with - no pressure, lots of good input, and we made our decision same day!
(Out of 10 Stars)
Robert,11/7/2017, Online Feedback,
It was a very relaxed and comfortable experience working with Janie Koopman. She fleshed out our needs which we honestly could not express on our own and helped us move through several options. We are happy with the results and our purchase. Just one thing: When I got home and unraveled all the paperwork, I did not have an itemized listing of the pieces we bought showing the showroom price and the final price after discounts for each piece that made up the grand total of our purchase. I don't know if this is typical for the industry but I like to know what I pay for things, like Safeway provides.
(Out of 10 Stars)
Todd,11/6/2017, Online Feedback,
As always, our experience in the store was wonderful. We loved working with Dan, but truly the entire staff was wonderful. Both my wife (Cathy) and I feel that Key Home Furnishings just "gets us". The pieces and styles in the store are very appealing and match our tastes. We enjoy wandering around the store so much that we can easily lose track of what we came in for in the first place. That really puts the fun in furniture shopping!
(Out of 10 Stars)
Bob,11/3/2017, Online Feedback,
It was supportive and very wonderful.The staff (Adam) was very knowledgeable and helped me with a initial purchase (I asked LOTS of questions)--then I needed to change my mind--and he was very flexible to have me try the perfect recliner (which I ordered) to help me with my knee surgery. The financing person WAS ALSO MOST HELPFUL.I appreciated the offer of free finance and even a discount!!!Thanks for being such a quality business.:-) Bob Wilson
(Out of 10 Stars)
Julia,11/3/2017, Online Feedback,
We had a GREAT experience with Cassie? Casey? A very knowledgable and friendly sales lady (from Hazeldell!). We've purchased with key a few times in the past and it's always a good experience. But Cassie was THE BEST.
(Out of 10 Stars)
Joanie,11/2/2017, Online Feedback,
It was very nice. Didn't feel any pressure, all of our questions were answered, was never hurried and our salesperson, Lorri Weigel, was so patient with us. Good experience.
(Out of 10 Stars)
Audrey,11/1/2017, Online Feedback,
Michael was an absolute pleasure! It's SO refreshing to meet a young man who knows what customer service is all about. His detailed knowledge about the assorted manufacturers and their pieces we were interested in was much appreciated. He was very professional and friendly at the same time...and that's a rare combination.We'll be back soon.
(Out of 10 Stars)
David,10/31/2017, Online Feedback,
Good
(Out of 10 Stars)
Jan,10/26/2017, Online Feedback,
Very positive and helpful sales person. Wasn't pushy at all--appreciated that.
(Out of 10 Stars)
Tracy,10/23/2017, Online Feedback,
Adam was very helpful and made the process as easy as possible for us.
(Out of 10 Stars)
Triina,10/23/2017, Online Feedback,
Very happy! This was our 3rd time purchasing with you and every time has been a pleasant and friction free experience! The last couple times we’ve had help from a man named Adam and he’s great!!! Next time we need furniture, we’ll be back!!!
(Out of 10 Stars)
Michelle,10/17/2017, Online Feedback,
Lots of great well built furniture and both sales agents that we workded with were wonderful. Couldn’t have been any smoother.
(Out of 10 Stars)
Laura,10/12/2017, Online Feedback,
I just love Lorri! She did my livingroom and we just finished my dining..
(Out of 10 Stars)
Olivia,10/4/2017, Online Feedback,
Lorrie was a terrific help. So knowledgeable on the products and measurements. Plus her cheerful additude made for a fun experience!
(Out of 10 Stars)
Sara,10/3/2017, Online Feedback,
I am thoroughly impressed with the sales (Lorrie) teams' level of expertise and assistance provided during our furniture hunting. Delivery personnel were on-point as well. Love me some Key Home Furnishings!! Loooove our new couch too :) Thank you!!
(Out of 10 Stars)
Ben,10/2/2017, Online Feedback,
I feel that you should not sell recliners right off the floor. I was sitting in a chair, for about 30 seconds, when another sales person came behind me and said "Get out of the chair, this one's sold. He tore the price tag off of the chair and began to wrap it in plastic. My wife and I went to look at a 2 seat-er and I wanted to look at the style of the first chair, and it was gone. I feel that you should not sell floor models unless you have another one to replace it. And if somebody wants to buy it, then it should not be taken off the floor until the sale is over.
(Out of 10 Stars)
Patrick,9/26/2017, Online Feedback,
Kelsey was very helpful and pleasant to work with, she is very knowledgeable of the product we were looking for. We had to order the flexsteel chair we were looking for, she explained everything very well to us. We enjoyed working with her.
(Out of 10 Stars)
Jay,9/19/2017, Online Feedback,
Yes it was Avery good experience and most helpful
(Out of 10 Stars)
Victoria,9/18/2017, Online Feedback,
It was great the salesperson was helpful but didn't hover making it a comfortable experience
(Out of 10 Stars)
Lisa,9/18/2017, Online Feedback,
Our salesperson was awesome!
(Out of 10 Stars)
Jeannie,9/18/2017, Online Feedback,
First furniture store in decades where I didn't feel like I was being stalked. Most pleasant sales person, which made our transaction smooth and comfortable. Felt like we got a good price too!
(Out of 10 Stars)
Marla,9/14/2017, Online Feedback,
LOve your store and Adam was Super GREAT !!
(Out of 10 Stars)
will,9/13/2017, Online Feedback,
I was very happy with it. Dan let us roam the store as we were looking for a TV stand. At the same time, we found 2 couches of interest as well. You have a great selection of couches and TV stands.Dan was very helpful and professional and answered all our questions. Our needs were met. We'll come back for sure!
(Out of 10 Stars)
Jessica,9/12/2017, Online Feedback,
The experience was overall average. A few things were disappointing: 1. We were repeat customers but there was no historical information saved in the computer about our previous purchases. 2. We were quoted a sales price for a furniture set and when we got to the purchasing agreement, the price was different and we were told there was nothing they could do to honor the verbal, quoted price from only a few minutes earlier. 3. We were charged the $99 delivery twice even though the delivery is going to the same address on the same day at the same time. We do like the quality of the furniture, which is why we returned. The salesmen got two purchases from repeat customers and it didn't seem there was any appreciation for that. Overall, average experience. Thank you
(Out of 10 Stars)
If you want honest feedback,9/7/2017, Online Feedback,
(Out of 10 Stars)
Brian,9/7/2017, Online Feedback,
Our salesperson, Michael, was very helpful. It was obvious that he has an in depth knowledge of the products in the store, and if he didn't know an answer to our question, he had no problem in admitting it and going to find the answers for us. We bought furniture from this store when we moved here 11 years ago and had a great experience then. Our pieces have held up well, which is why we came back.
(Out of 10 Stars)
Sonja,9/6/2017, Online Feedback,
I was very happy with our experience. Adam was a stellar salesperson. He wasn't pushy at all yet still gave us the help we needed in selecting the right item for us. I appreciated his calm demeanor and honesty.
(Out of 10 Stars)
Lance,9/5/2017, Online Feedback,
The salesperson was very nice and friendly, not pushy and gave us the feeling we were very valued to him. We will definitely be back when we are looking for furniture again.
(Out of 10 Stars)
Lottie,9/5/2017, Online Feedback,
Adam was really a wonderful and knowledgeable salesperson. We would definitely buy something from him again.
(Out of 10 Stars)
dana,9/2/2017, Online Feedback,
great experience. Staff very knowledgable and up front, gave us space to make decisions
(Out of 10 Stars)
Caroline,9/2/2017, Online Feedback,
Amazing service! Totally taken care of, wouldn't change a thing!
(Out of 10 Stars)
Dustin,9/2/2017, Online Feedback,
Awesome!
(Out of 10 Stars)
Nancy,9/1/2017, Online Feedback,
Janie did a fabulous job. Very knowledgeable and not pushy.
(Out of 10 Stars)
Sarah,9/1/2017, Online Feedback,
Excellent very helpful!KC was great and really worked with my crazy schedule
(Out of 10 Stars)
Gina,8/30/2017, Online Feedback,
We wound up at Key due to a mistake another company made and messed up our order. Dan was amazing and we wound up spending double our original plan and we will be back and have already recommended Key to friends
(Out of 10 Stars)
Lowell,8/29/2017, Online Feedback,
Very helpful
(Out of 10 Stars)
Cheryl,8/29/2017, Online Feedback,
We had great service each time we came in...first you left us alone to explore...then brought back husband to show what I found...then returned with interior designer and received great assistance from the sales rep. You have great product at reasonable prices.
(Out of 10 Stars)
Kristin,8/15/2017, Online Feedback,
The lady who helped us was wonderful, friendly and helpful. Great place to shop with lots of options.
(Out of 10 Stars)
Jerry,8/14/2017, Online Feedback,
Janie was a pleasure to work with, no pressure and gave us time to decide what we wanted. Janie was also very knowledgeable.
(Out of 10 Stars)
Holli,8/14/2017, Online Feedback,
We had the pleasure of working with Dan while we were there. He was so kind, helpful and very knowledgeable of your products. He made the shopping experience very enjoyable and satisfactory! We will definitely be back to purchase our couch from him!
(Out of 10 Stars)
Kathy,8/10/2017, Online Feedback,
We were greeted at the door by KC who was very friendly and courteous. After telling her what we were interested in she showed us the line and answered all our questions. We were very pleased by her service and would buy from her again.
(Out of 10 Stars)
Celeste,8/9/2017, Online Feedback,
Excellent!
(Out of 10 Stars)
Heather,8/8/2017, Online Feedback,
The sales and customer service staff were very helpful. The selection is amazing as were the prices.
(Out of 10 Stars)
Donald,8/5/2017, Online Feedback,
Janie was most helpful. She was patient, friendly, she listened and made good suggestions. She took the time with us that we needed to be sure we were getting the right furnishings for our home. We also met Bo, a lovely woman originally from Poland, who made us feel at home. If our delivery experience is as good as our shopping experience, I know we will be recommending Key Home Furnishings to everyone.
(Out of 10 Stars)
marcy,8/4/2017, Online Feedback,
I was looking for a specific item in a specific price range-I was presented several viable options and was happy to purchase a new family room sofa/chaise from Adam-Pleasant service with quality and value in mind.
(Out of 10 Stars)
Verne,7/22/2017, Online Feedback,
Very efficient
(Out of 10 Stars)
Lisa,7/22/2017, Online Feedback,
It was great ! Especially, because I called to order during your 20% off sale.That was an unexpected treat.Nice, helpful salesman, Adam.
(Out of 10 Stars)
Molly,7/20/2017, Online Feedback,
I found pretty much what I was looking for, so I was quite pleased.
(Out of 10 Stars)
Erik,7/18/2017, Online Feedback,
Incredibly friendly and knowledgeable, highly understanding of various factors and delays in the decision process. Michael was a pleasure to work with!
(Out of 10 Stars)
Jim,7/16/2017, Online Feedback,
Good in store experience. Delivery guys were good. I appreciated the call the evening before and then the 15-minute call. One very small thing: when the delivery guys took off the wrapping, it left several very sharp staples exposed on the bottom of the couch ready to puncture a hand. No harm done, but a couple minutes with a pair of pliers could have removed them. Thanks.
(Out of 10 Stars)
Pam,7/15/2017, Online Feedback,
Mike was very pleasant, helpful, & knowledgeable.
(Out of 10 Stars)
James,7/14/2017, Online Feedback,
Very pleased with the overall experience.Especially pleased with Janie's expertize!
(Out of 10 Stars)
robert,7/12/2017, Online Feedback,
fine. Spent a lot of money but I believe I got good quality for the money. Staff treated me well. I appreciated the four-year-no-interest terms and the credits toward future purchases.
(Out of 10 Stars)
Robert,7/11/2017, Online Feedback,
Great.
(Out of 10 Stars)
Erika,7/10/2017, Online Feedback,
Everyone was very nice and you have a lot of custom made selections.
(Out of 10 Stars)
LIsa,7/10/2017, Online Feedback,
Had a wonderful experience with Lorri. She was extremely knowledgeable and easy to work with. Very excited for my new couch!
(Out of 10 Stars)
Kristine,7/10/2017, Online Feedback,
We had a really great experience. The customer service was excellent, Janie helped us find exactly what we wanted.
(Out of 10 Stars)
Elizabeth,7/10/2017, Online Feedback,
Excellent customer service and selection. I highly recommend!
(Out of 10 Stars)
Teresa,7/5/2017, Online Feedback,
It was great so far, waiting for delivery and I'm sure it will be just as great!
(Out of 10 Stars)
Joann,6/28/2017, Online Feedback,
Lorri was very helpful and helped us find recliners to match our new couch. Prices were good and staff friendly and professional. Will return for other purchases.
(Out of 10 Stars)
nikki,6/26/2017, Online Feedback,
quick and responsive
(Out of 10 Stars)
Andy,6/19/2017, Online Feedback,
Friendly atmosphere. Got an excellent deal on some very quality furniture. KC was fantastic!! I'll be back.
(Out of 10 Stars)
Robert,6/12/2017, Online Feedback,
I thought Dan was great in all aspects.Next day delivery would have been nice, instead of next week.
(Out of 10 Stars)
Cress,6/12/2017, Online Feedback,
Adam was very friendly, helpful and informed. He answered questions, as far as I can tell, straight forward and honestly, time will tell.
Valerie,6/8/2017, Online Feedback,
Great.
(Out of 10 Stars)
Ramon,6/6/2017, Online Feedback,
Wonderful experience. It was a tedious task but Dan was very helpful and supportive.
(Out of 10 Stars)
Jackie,6/5/2017, Online Feedback,
It was great. Janie helped me and she did a fabulous job!!
(Out of 10 Stars)
Amie,6/5/2017, Online Feedback,
quick and easy - wish could get additional deals on delivery but get it.
(Out of 10 Stars)
Debbie,6/5/2017, Online Feedback,
It was great ! Janie at the Lake Oswego store, knew a lot about your products and had lots of information to share. She was knowledgable, friendly and informative. We will be back. Thanks, Debbie
(Out of 10 Stars)
Tom,5/31/2017, Online Feedback,
Our buying experience was very positive. Ryan Mack was very helpful in helping my wife and I figure out the best couch configuration for our living room and getting us exactly what we wanted.
(Out of 10 Stars)
Gary,5/30/2017, Online Feedback,
Very good, quality furniture and excellent customer service.
(Out of 10 Stars)
Lisa,5/30/2017, Online Feedback,
Adam was awesome! He helped us understand all the different fabric options and was super patient as we weeded through hundreds of samples. Loved the store and the furniture displayed. Will definitely be back for more pieces.
(Out of 10 Stars)
Jacqueline,5/22/2017, Online Feedback,
Very satisfied and that our business was appreciated
(Out of 10 Stars)
Lisa,5/16/2017, Online Feedback,
Great service and a really good selection of product to choose from.
(Out of 10 Stars)
Dana,5/10/2017, Online Feedback,
Great selection! Great prices! Great service! Couldn't ask for more! :)
(Out of 10 Stars)
Fidencio,5/10/2017, Online Feedback,
Hands down, one of the best furniture shopping experience!
(Out of 10 Stars)
Christy,5/2/2017, Online Feedback,
We had a great experience purchasing a new sofa and loveseat on Sunday. Lorri Weigel was our sales associate and she was great to work with.....knowledgeable and a lot of fun! We were also pleased on how fast we could get our furniture. We thought we were going to have to wait several weeks, but it ended up being less than a week. Thanks again Lorri and Key Home Furnishings.
(Out of 10 Stars)
Rod,5/2/2017, Online Feedback,
Dan Jones was wonderful to work with. Directive but not pushy. He walked us though the entire store garnering information about our likes and dislikes and finally got us to a sofa that was perfect for us and will get there at just the right time for our remodeled living space.
(Out of 10 Stars)
Kim,5/1/2017, Online Feedback,
Laurie was very helpful and made the process quick and simple. We wI'll be back to see her for our next purchase!
(Out of 10 Stars)
Kerry,4/30/2017, Online Feedback,
Working with Adam was an outstanding experience. Anita was a great help too, in getting everything signed. I cannot wait for my new table and chairs to arrive!
(Out of 10 Stars)
Carolyn,4/26/2017, Online Feedback,
Great buying experience
(Out of 10 Stars)
Richard,4/24/2017, Online Feedback,
Great selection, excellent service. Just a very pleasant experience. Thank You
(Out of 10 Stars)
Carolyn,4/24/2017, Online Feedback,
it met my needs. Michael was very helpful and professional
(Out of 10 Stars)
Victor,4/24/2017, Online Feedback,
Our experience was good. We called in the morning to submit the order of the piece of sofa we liked and we could pick it up in the afternoon. Though the warehouse was supposedly closed already by the time we got there but the guy was gracious enough to wait for us. The only thing that wasn't that satisfying after we got home and opened up the package, we discovered some pieces of the insulation of the cushion was sticking out. So we had to fix it accordingly. Also, part of the sewing on 2 corners wasn't properly aligned as what it should look. Not sure because of the way it was stored in the warehouse or not. But we managed to try to re-allign the sewing. But in overall, it was a good experience.
(Out of 10 Stars)
Sheri,4/17/2017, Online Feedback,
Everyone was patient AND helpful. I wear hearing aids but it is still hard to catch some words. Janey, my salesperson, never made me feel rushed nor did the lad who prepared the bill/contract for signature. Will highly recommend Key Furniture!
(Out of 10 Stars)
Mary,4/11/2017, Online Feedback,
Great experience. Thank you
(Out of 10 Stars)
Dianne,4/11/2017, Online Feedback,
We had a wonderful experience, Dan Jones was really helpful and took his time showing us all our options. We would come back to Key Home Furnishings.
(Out of 10 Stars)
sara B, 4/4/2017, Online Feedback
Adam was great! Very helpful through the whole purchase process. We will be back for more furniture.
Karen K, 4/3/2017, Online Feedback
The bed is great. The chest of drawers came damaged. I have now received notification that I will not get a new one until early May. I ordered and paid for this furniture in JANUARY!!! 100% totally unacceptable. I don't even get an apology. So unacceptable. I will not recommend you for dog catcher
(Out of 10 Stars)
Tracy L, 4/3/2017, Online Feedback
Was quick and easy!
(Out of 10 Stars)
Brian T, 4/3/2017, Online Feedback
Our shopping experiences at Key have always been good, and yesterday was no exception. I once worked for a family owned, full-service furniture store back in the day, and it's refreshing to know that places like that still exist; that provide a personal touch in an otherwise commodity market.
(Out of 10 Stars)
Janene C, 4/3/2017, Online Feedback
Had been looking to buy new furniture for past few months. Finally started getting serious & looking around & getting quotes. Initially I was going to go with whichever company gave me the best price. I soon found out that getting superior customer service far outweighs the "best deal". On numerous occasions your competitors let me down. When I happened upon KC at Key, she not only got back to me very promptly with quotes, she sent pics of the furniture. She even sent me side by side comparisons of a couple leather swatches when I was having a hard time deciding between the two. She really gave exceptional customer service & went above and beyond to the point where she earned my business & calling all over town to get the lowest price no longer mattered. I would recommend KC to anybody in need of furniture.
(Out of 10 Stars)
Erin W, 4/3/2017, Online Feedback
I had a great experience purchasing a couch at Key Home. Micheal Twitchell was helpful and patient and the whole process was quick and efficient.
Thanks!
(Out of 10 Stars)
Kim M, 4/2/2017, Online Feedback
Great. Friendly sales associate. Did not hound. Allowed us to look at our leisure.
(Out of 10 Stars)
Sheri K, 4/17/2017, Online Feedback
Everyone was patient AND helpful. I wear hearing aids but it is still hard to catch some words. Janey, my salesperson, never made me feel rushed nor did the lad who prepared the bill/contract for signature. Will highly recommend Key Furniture!
(Out of 10 Stars)
Mary L, 4/11/2017, Online Feedback
Great experience. Thank you
(Out of 10 Stars)
Dianne B, 4/11/2017, Online Feedback
We had a wonderful experience, Dan Jones was really helpful and took his time showing us all our options. We would come back to Key Home Furnishings.
(Out of 10 Stars)
Tobin D, 4/10/2017, Online Feedback
Mike was great to work with, he was great to work with
(Out of 10 Stars)
Missy L, 3/7/2017, Online Feedback
I was very impressed with the sales people, the products and the delivery.
(Out of 10 Stars)
Joseph J, 3/7/2017, Online Feedback
It went amazing, super nice, not pressuring, very relaxed. Was able to find the couch I loved and get financed really quickly and without any problems at all. The whole staff was very nice.
(Out of 10 Stars)
Nancy D, 3/6/2017, Online Feedback
KC was absolutely incredible!! So sweet and fun, friendly, not at all pushy, very knowledgeable, informative, attentive and really listens, helpful, patient and professional!!! It was truly a pleasure working with her! She is quite an attribute to your store!
(Out of 10 Stars)
Susann S, 3/30/2017, Online Feedback
Lorri Weigel was very helpful. I would always ask for her when I am coming again!!!!
(Out of 10 Stars)
Wanda S, 3/3/2017, Online Feedback
Good
(Out of 10 Stars)
Janel R, 3/3/2017, Online Feedback
I had a wonderful experience. I'm so thankful for Adam's guidance. Letting me know that I didn't have to purchase the furniture piece as I saw it is really going to make my furniture choices special for each room. Best furniture buying experience I've ever had! Thanks again KHF and Adam Lingwall!!! Happy customer who has already recommended KHF to 5 people!!
(Out of 10 Stars)
GORDON B, 3/29/2017, Online Feedback
Dan Jones did an excellent job of allowing us to shop yet was there when we had a question. I like the fact that he was able to make decisions on the spot without having to do the old let me check routine. I feel I got a good value, price and service. I was not aware of your store and stop as I was headed to a different furniture store in the area. Obviously, We found a sectional that my wife and I really liked, plus a TV console that I didn't even know I needed. Great experience and I look forward to everything being delivered this weekend.
(Out of 10 Stars)
Tam H, 3/29/2017, Online Feedback
Dan was very welcoming and helpful. We're excited to receive our new bedroom set and look forward to returning for more furniture soon,
(Out of 10 Stars)
Jerilyn R, 3/29/2017, Online Feedback
Lorri made us feel like family ~ friendly, patient, kind, trustworthy, professional, knowledgable, talented and excellent communication are just a few things that come to mind when I think of Lorri and Key Home Furnishings.
(Out of 10 Stars)
Melissa B, 3/28/2017, Online Feedback
Great customer service.
(Out of 10 Stars)
Cindy K, 3/27/2017, Online Feedback
The service was very good, and I had a specific piece in mind that I wanted to purchase. My salesperson knew right away what I was asking for and in fact he had personal experience with the table I was looking for. The price was good and service was fast.
(Out of 10 Stars)
Rebecca C, 3/27/2017, Online Feedback
I was very nervous going sofa shopping. I knew exactly what I wanted and I had a max budget. Key Home was my first stop and I really 'liked' a couch I looked at but I didn't love it, but I really liked my sales person, Dan Jones. He was personable, informative, not pushy and really just wonderful. This is coming from a woman who strongly dislikes sales people. Next I went to Gallery Furniture and found a couch I LOVED but the sales man was awful. So, my daughter and I drove back over to Key Home to see if you had it there and I just missed it. You had it! But the lounge was on the wrong side and it wasn't the shade of grey I wanted. So, Dan helped me special order the exact arrangement and color I needed. I even got the extended warranty because with a kid and 2 cats...he said it was a good idea. (I agreed and didn't even feel pressured!) The whole process was very smooth and easy. I left feeling really happy about dropping $1500, which is unusual. :) I just had a really great experience and I will always go back for my furniture needs. I've been showing the picture of the coach I ordered to everyone at work and telling them about my experience. So, good job and thank you!
(Out of 10 Stars)
Andrea F, 3/24/2017, Online Feedback
It was a quick and enjoyable experience. Jane helped by answering questions, providing information, brainstorming, and processing my purchase.
(Out of 10 Stars)
Dee Ann G, 3/23/2017, Online Feedback
Friendly knowledgeable staff. A very pleasant experience.
(Out of 10 Stars)
Luanne S, 3/23/2017, Online Feedback
I found KC to be an excellent sales person who was interested in finding the right fit for us. I already recommended your store to a friend who is considering a sofa purchase. We are very excited about our purchase.
(Out of 10 Stars)
Ron S, 3/22/2017, Online Feedback
It was our first time into your store. We were greeted at the door, but then left to look around on our own with out being hassled by sales Reps.... When I did look up to see if there was someone available, Your staff was promptly at my side answering my questions.
Thank you.... We Will Be Back!!!
(Out of 10 Stars)
Lorrie Y, 3/22/2017, Online Feedback
Lorri is an exceptional sales person. I have always enjoyed working with her.
I will be back if I need anymore home d??cor, or furnishings.
Thank you
Lorrie
(Out of 10 Stars)
Peter and Patti M, 3/21/2017, Online Feedback
Very patient! Did not feel rushed. Spent a lot of time with us !
(Out of 10 Stars)
jenna E, 3/21/2017, Online Feedback
after having a horrible experience at mor furniture, a client of mine recommended key home. i walked in to a warm greeting. within just a few minutes i was ordering my couch! everyone was so nice and very helpful! thank you again!
(Out of 10 Stars)
Greg H, 3/20/2017, Online Feedback
Great customer service with Michael! He was well-informed and very thorough in relaying information to us. Attentive but not overwhelming service.
Thank you so much!!
(Out of 10 Stars)
KRISTA L, 3/20/2017, Online Feedback
AWESOME! ADAM WAS GREAT ~ HELPING ME FIND JUST WHAT I NEED FOR THE BEST PRICE. I LIVE IN PORT ANGELES, WA AND I'LL BE BACK FOR SURE! :)
(Out of 10 Stars)
Sam W, 3/1/2017, Online Feedback
KC was an excellent salesperson to work with- I will be returning because of her!
(Out of 10 Stars)
Jeanne F, 3/1/2017, Online Feedback
KC was very pleasant to work with and had a vast knowledge of all the products, colors and services. She didn't "hover" over us, but checked in regularly to see if we had any questions. Unknowingly, we spent nearly 3 hours in your store yesterday. We felt completely at home! We will recommend your store and we expect to be back soon! Thank you for a great experience!
(Out of 10 Stars)
Janine B, 2/9/2017, Online Feedback
One of best buying experiences we've ever had. We were met at the door with a warm welcome and attentive sales team member (Jane). We will continue to shop with you for years to come. Great overall experience.
(Out of 10 Stars)
Lynne C, 2/8/2017, Online Feedback
KC was great. She didn't push us at all, but was always there to answer questions.
(Out of 10 Stars)
Janice O, 2/7/2017, Online Feedback
Very helpful
(Out of 10 Stars)
Penny H, 2/3/2017, Online Feedback
It was very pleasant. Kate was helpful and courteous. Not pushy and engaged.
(Out of 10 Stars)
Andy A, 2/28/2017, Online Feedback
Well taken care of.
(Out of 10 Stars)
Lynn and Steve S, 2/25/2017, Online Feedback
Our salesperson, Janie, was extremely helpful and easy to work with. She spent a good deal of time with us and was patient (not pushy) with our decision making. She gave us some tips for planning furniture arrangement for our condo. We went home, measured and laid out possible arrangements and then came back the next day and made our final purchase decision. Janie was there again to help us. Overall, it was a smooth, pleasant experience. We're very excited to get our new furniture and set up our new Portland "nest"! Thank you Janie!
(Out of 10 Stars)
Jim W, 2/23/2017, Online Feedback
Excellent customer service. Very helpful without being pushy. We came in just for ideas, but saw just what we needed and will be taking delivery very quickly.
Great buying experience -- we're very satisfied. Can't wait until our new bed arrives tomorrow!
(Out of 10 Stars)
Michael S, 2/23/2017, Online Feedback
Found the staff went out of their way to help me
(Out of 10 Stars)
Tanya K, 2/23/2017, Online Feedback
Great experience! Thank you! Joelle was very patient and knowledgeable and your staff was a joy to work with. Thank you.
(Out of 10 Stars)
Nancy J, 2/23/2017, Online Feedback
Salesman, Michael, was very nice and informative on the products we were buying. Our delivery was on time and the gentlemen were very efficient and careful when setting up our new bedroom set. Thank you Kay Furniture. We love our set.
(Out of 10 Stars)
Lorraine B, 2/23/2017, Online Feedback
Very comfortable! We enjoyed a very relaxed and informative time with Cate. She understood what our needs were and led us to the perfect choice????
(Out of 10 Stars)
Lynda E, 2/23/2017, Online Feedback
Excelllent! Jane Dieringer Koopman is excellent!
(Out of 10 Stars)
Andrea W, 2/21/2017, Online Feedback
I visited another local furniture store looking for just a few extra pieces for the Stanton sofa we already own. The sales person at the other store tried to over charge me and I caught her when she quoted me a price over $100 more than the tagged price of the piece that was on the floor! She tried to claim that buying off the floor was cheaper than ordering... but when I asked her to buy the floor model she wouldn't sell it to me! I immediately called Key Home Furnishings to get a price quote for the same pieces. Michael in the sales dept gave me the best price without all the nonsense and haggling I had to do at the other store. He was super helpful and friendly and I got exactly what I wanted at the best price! He was great and I would definitely come back and purchase from him again the next time we need furniture.
(Out of 10 Stars)
Jackie L, 2/20/2017, Online Feedback
Tony was wonderful! He was amazingly helpful and knowledgeable. He gave us just the right amount of time to look and talk about it and make our decision. There is a chair I have my eye on and would always ask for Tony to help. He was perfect, give him a raise!
Jackie Lemieux
(Out of 10 Stars)
Robin G, 2/20/2017, Online Feedback
Great selection of quality home furnishings. Staff is flexible, knowledgeable and friendly.
(Out of 10 Stars)
Garrett L, 2/18/2017, Online Feedback
Great experience. Sales team was very nice. Delivery went as planned. Only downside is that we have to wait 4-6 weeks for our nightstands.
(Out of 10 Stars)
Janine P, 2/16/2017, Online Feedback
Adam was a great sales staff member. I would highly recommend him. In fact, all the staff were terrific including the delivery team. I love the sofa. I've only had it 12 hours so can't accurately review the durability of the furniture yet. So far, very pleased.
(Out of 10 Stars)
Thomas P, 2/15/2017, Online Feedback
Walked in, told salesperson generally what we were looking for, saw what we wanted and bought it. Isn't that the way it's supposed to work?
(Out of 10 Stars)
David N, 2/15/2017, Online Feedback
Our salesperson, Michael, was terrific! He was very patient and helped us make the best solution for our needs. I would highly recommend him to anyone using your store. Thanks for great service.
(Out of 10 Stars)
Derrik W, 2/13/2017, Online Feedback
So far very enjoyable. We just ordered a sectional yesterday after doing a decent amount of research. We were looking for a particular mfg and found Key Home Furnishing as a dealer for them. The sales was very good in being positive but very open to letting the customer drive the conversation and pace of the engagement. We hope the product arrives as expected to match the so far very positive experience with Key Home Furnishings. Oh and pricing appears to be competitive.
(Out of 10 Stars)
Linda W, 2/13/2017, Online Feedback
My experience with Key Home Furnishing has been excellent so far. Janie was great in helping me select what I wanted without hovering or pressuring for the sale.
(Out of 10 Stars)
Roger B, 2/13/2017, Online Feedback
Our experience was excellent, we dealt with Dan, one of your salesman, and Dennis in finance. We will be recommending Key Furniture to all our friends!
(Out of 10 Stars)
Robert F, 2/12/2017, Online Feedback
Glad to see the high quality manufacturers at Key. Excellent service & support. And I thought it no longer existed, just go to Key Home Furnishings.
(Out of 10 Stars)
Margaret M, 2/10/2017, Online Feedback
The experience was very pleasant.With Kate Nugents help I was able to find exactly what I was looking for. The checkout process was quick and concise. I am very pleased and will definitely come back.
(Out of 10 Stars)
Stephen L, 2/1/2017, Online Feedback
The salesperson was very helpful. The order process was quick and easy.
(Out of 10 Stars)
Liz M, 2/1/2017, Online Feedback
KC was a great at helping us with our furniture selections!
(Out of 10 Stars)
Laurie R, 12/30/2016, Online Feedback
Second visit for me in which I have purchased something for my home. I like your store and your sales team. Good experience overall.
(Out of 10 Stars)
Lauri S, 12/28/2016, Online Feedback
We shopped a few stores, you have the best selection by far, your sales staff is wonderful, Casey was fun and knowledgeable and very helpful.
(Out of 10 Stars)
Betty F, 12/28/2016, Online Feedback
KC was delightful to work with. She understood my timelines and accommodated my needs
(Out of 10 Stars)
Rachel S, 12/28/2016, Online Feedback
Wonderful. The whole experience was great. We found the couch we were looking for at the price we wanted to pay. Customer service was exceptional. We will be back for our furniture needs. Thank you.
(Out of 10 Stars)
Craig F, 12/21/2016, Online Feedback
Great stuff
(Out of 10 Stars)
C T, 12/20/2016, Online Feedback
Fast, friendly, and efficient. No games. Thank you so much!
(Out of 10 Stars)
Lois C, 1/8/2017, Online Feedback
I had several items on my shopping list. Kate Nugent took me right to the items needed
And I was able to complete my shopping in record time thanks to Kate.
(Out of 10 Stars)
Karen B, 1/4/2017, Online Feedback
From start to finish my experience with Key Home Furnishings was outstanding! Thank you again for your exceptional service, great product and quality delivery!
(Out of 10 Stars)
Kirstin C, 1/31/2017, Online Feedback
We had a great experience, the staff was helpful and very knowledgeable about the products.
(Out of 10 Stars)
JoElllyn F, 1/3/2017, Online Feedback
Adam was exceptional in helping us to make the right choice and steering us to the fabrics that would be best. We love our Flexsteel sofa but the fabric choice was wrong and we had little support from a different store in the past. Adam made sure we won't face that again. I felt confident in Adam and his choices and his vision for design. He knows the fabrics and what was new and what was best. I felt really confident in his guidance and finishing the purchase with someone else was also pleasant.
(Out of 10 Stars)
john S, 1/3/2017, Online Feedback
Best furniture shopping experience that I can recall. Met at the door by salesperson Kate and given a tour of the store's love seat recliners. Got an explanation and demonstration of each item. Visual display manager Bo joined the discussion and with that knowledge, I narrowed my choice to the one I purchased. I was confident that I chose the piece that suited my needs at a fair price and remain as confident after the purchase. Good furniture, good staff, happy customer. Will be back
(Out of 10 Stars)
Boris B, 1/28/2017, Online Feedback
We had very pleasant experience.
People are friendly and helpful.
(Out of 10 Stars)
Maurice S, 1/24/2017, Online Feedback
I felt that Ms. Koopman was knowledgeable and informative regarding my furniture purchase. She is a definite asset to your business.
(Out of 10 Stars)
Matthew D, 1/24/2017, Online Feedback
We were not immediately stalked, as the store was busy and it seemed like most of the sales staff were showing the furniture to people as we also looked. Having been shopping for several weeks (with the weather interruption), we knew what we were looking for and had our own financing. Eventually we were approached by Tony. He got us the details for the sofa, love seat and rocker/recliner, for just over $6k. The hardest he worked was to make sure that the disconnected cord for the sofa headrest was reconnected - and write the long part numbers down by hand (we discussed the scanning by device and transferring the numbers directly into a form - but that will come sometime in the future). Anyway we are happy with our purchase, so far. The truth will be told when the three (3) pieces are delivered and set up in our living/family room and we can start enjoying them. Thanks.
(Out of 10 Stars)
Debra A, 1/22/2017, Online Feedback
There was a snow storm when I placed my order and Key Furnishings went above and beyond two ensure my furniture was delivered. Customer service really is the
Key to a successful business. I also enjoyed the speedy return call from Dan to make sure I received my furniture on time! Thank you!!!
(Out of 10 Stars)
Stephanie W, 1/21/2017, Online Feedback
Really great! Jane was very helpful
(Out of 10 Stars)
nancy T, 1/2/2017, Online Feedback
Despite there being a sale on, Lorri Weigel was very helpful. Coming back to us repeatedly to point out chairs with lumbar support, kept me mostly upright and supported my head. She knows your products and listened to what I was looking for. :)
(Out of 10 Stars)
Dyan K, 1/2/2017, Online Feedback
Janie was great and extremely helpful in finding what we needed.
(Out of 10 Stars)
Shery P, 1/2/2017, Online Feedback
Very happy with the service, pricing, and delivery options.
(Out of 10 Stars)
Connie D, 1/2/2017, Online Feedback
Great customer service from K.C. with an order that was a bit difficult (we aren't in Portland at the moment, so we had to send relatives to check out furniture, complicated delivery, etc.).
(Out of 10 Stars)
Joanna O, 1/2/2017, Online Feedback
It was a really good experience. I had looked online at your website, and found some furniture I might like, so came into the store. I was quite pleased with the selection. The saleswoman working with me was quite knowledgeable about your products, and helpful with my selection of fabric for the two pieces I bought. The best part of all was I was able to find what I wanted, and it didn't take very long to complete the purchase. Normally, I have a terrible time making up my mind.
(Out of 10 Stars)
Cynthia A, 1/2/2017, Online Feedback
Was grateful to have Jane Koopman help me. She was so friendly, patient and helpful
She really is amazing. Offered to come to my home and help me with cokirs for paint, pillows and picking out a mirror
(Out of 10 Stars)
Jaimee P, 1/18/2017, Online Feedback
Very excited about our new sectional! Terry was really nice to work with and was very helpful and answered all of the questions we had. I would definitely recommend key home furnishings to friends/family. Thanks!
(Out of 10 Stars)
Peter N, 1/18/2017, Online Feedback
Words cannot describe
Just exemplary exoerience !!!
Thank you
(Out of 10 Stars)
Dan R, 1/17/2017, Online Feedback
We were very pleased. We needed the chest same day and the manager accommodated us. Thank you!
(Out of 10 Stars)
Audra P, 1/17/2017, Online Feedback
Very helpful!
(Out of 10 Stars)
Bekki F, 1/10/2017, Online Feedback
I have ordered however disappointed it is going to take 2-4wks that's ridiculous :(
(Out of 10 Stars)
Julie K, 1/1/2017, Online Feedback
Generally pretty good. Sometimes however the sales people are too "in your space" and car salesman type feeling. Just need to assist when asked, but back off and let me look around.
(Out of 10 Stars)
Jan G, 1/1/2017, Online Feedback
Great experience, love your furniture. Delivery was fine.
(Out of 10 Stars)
Sandra R, 6/17/2016, Online Feedback
Review for Mike
Wonderful. Had been there before to search for Stanton sofa and loveseat, and came back to order it. Loved working with Mike. Very knowledgeable and friendly. Would buy from you again.
(Out of 10 Stars)
Caroline M, 6/15/2016, Online Feedback
Review for Mike
Michael made the buying experience easy and a comfortable experience. He let my husband and I discuss our options while he was close and available for questions or comments. There was no high pressure. Would definitely buy from him again.
(Out of 10 Stars)
Tammy H, 6/14/2016, Online Feedback
Review for Staff
The staff was very friendly and accommodating. They made sure I got the furniture I wanted when I needed it for company. I got quality furniture at a fair price. I will definitely shop at Key Home Furniture in the future!!!
(Out of 10 Stars)
Pat & Ken K, 6/13/2016, Online Feedback
Review for Staff
We found our sales person to be very considerate of our time without being high pressured. She let us browse but kept checking back with us as to our needs and wants. She really listened to what we were saying and our needs to help us find what would work. We found that everyone we dealt with was very helpful and friendly. We are not complete with our delivery but so far it was a good experience.
(Out of 10 Stars)
Janet b, 6/9/2016, Online Feedback
Review for Staff
Very comfortable in the choice I made with the wonderful help of Jane,
(Out of 10 Stars)
Kristi K, 6/8/2016, Online Feedback
Review for Dan
We love Key. Dan has been our man for years but while he was on vacation we got Adam and Lori. They were both great.
(Out of 10 Stars)
Gary D, 6/7/2016, Online Feedback
Review for Staff
Great.
(Out of 10 Stars)
Diana H, 6/7/2016, Online Feedback
Review for Staff
Greeted and assisted when needed. Store employees all friendly.
(Out of 10 Stars)
Edward R, 6/6/2016, Online Feedback
Review for Staff
Quick and easy with great selection and pricing. We will be back again for future purchases. Thank you!
(Out of 10 Stars)
Nancy K, 6/3/2016, Online Feedback
Review for Staff
I loved the fact that the salespeople were not pushy! I came in three different times checking things out and each time got great service. Appricated the no delivery fee. I'm lounging on our new sectional as I give you my feedback! Thanks
(Out of 10 Stars)
Kenneth S, 6/2/2016, Online Feedback
Review for Tony
Found Tony to be friendly, knowledgeable, and courteous. If he didn't know the answer to a specific concern I had, he found the information and called me in a timely fashion
(Out of 10 Stars)
Roger G, 6/1/2016, Online Feedback
Review for Staff
Salesman was extremely helpful, courteous, and cared about our purchase. The check-out process went very smooth.
(Out of 10 Stars)
Mark H, 6/1/2016, Online Feedback
Review for Mike
Mike was very informative, patient and helpful. Thanks for being our local connection to Stanton!
(Out of 10 Stars)
Randi D, 5/31/2016, Online Feedback
Review for Adam
Great experience! We found what we wanted right away. Our sales person, Adam, was very helpful without being pushy.
(Out of 10 Stars)
Steve M, 5/31/2016, Online Feedback
Review for Staff
Very positive, salesperson and entire staff most helpful, and great selections to choose from. We are looking forward to our delivery. We felt that everyone was honest, answered all our questions and didn't push us. Thank you.
(Out of 10 Stars)
Kenn B, 5/30/2016, Online Feedback
Review for Mike
My wife Jude and I had a great experience. We were assisted by Michael who was very helpful and answered the many questions we had. We never felt hurried or pressured and his assistance was invaluable. Kudos to Michael.
(Out of 10 Stars)
Lisa P, 5/27/2016, Online Feedback
Review for Tony
Our salesman Tony was amazing! Knowledgeable, friendly, low key/no pressure, and had a good sense of what we were looking for. The selection in the store was great also. We went to every store in the Hillsboro, Beaverton, Tigard area and this was by far the best experience.
(Out of 10 Stars)
Rick R, 5/27/2016, Online Feedback
Review for Staff
well all was good, but there suppose to deliver our stuff by 1pm, & its after 1pm ?? so I guess its not going as planed
(Out of 10 Stars)
Mark W, 5/23/2016, Online Feedback
Review for Staff
It was fast and great. Very professional
(Out of 10 Stars)
Doug L, 5/23/2016, Online Feedback
Review for Adam
Adam is a treasure. You are fortunate to have him representing you.
(Out of 10 Stars)
Kim N, 5/23/2016, Online Feedback
Review for Jane
It was great. Jane D., helped me pick out furnishings for a beach house. She had great ideas and was very professional. She took my families needs, the floor plan of the space and my personal desires into account....all the while being so patient. She spent a great deal of time with me and never seemed rushed. Enjoyed her help immensely.
(Out of 10 Stars)
Bonnie P, 5/23/2016, Online Feedback
Review for Staff
So far have had a very good experience. Don't have my furniture yet so can't exactly give a rave review.
(Out of 10 Stars)
Cara S, 5/19/2016, Online Feedback
Review for Staff
I felt very welcomed and the staff was very helpful.
(Out of 10 Stars)
Craig S, 5/17/2016, Online Feedback
Review for Staff
Very nice no pressure
(Out of 10 Stars)
Michelle H, 5/16/2016, Online Feedback
Review for Staff
We had a great experience. Friendly staff that was not too pushy but very helpful.
(Out of 10 Stars)
Linda F, 5/14/2016, Online Feedback
Review for Tony
I like the store and employee's. I wish Tony had told me about the "tipping" over of the chest of drawers. It fell on top of me when I was putting things in the drawers. I had to have several types of things done to stabilize it to the wall, which had not been mentioned. The little screw's and 1 plastic binding on the back was not enough to keep it upright or hold it in position. That should be something that is mentioned to people buying the chest of drawers. I should have been forwarned. Linda
(Out of 10 Stars)
Andrea H, 5/13/2016, Online Feedback
Review for Staff
My husband and I had a wonderful experience shopping at Key Home Furnishings. Great selection and our salesperson was terrific.
(Out of 10 Stars)
Steve P, 5/6/2016, Online Feedback
Review for Staff
The overall experience was very positive, your team worked with us to find the right solution for our bedroom set. This is the second time we've purchased from you, we will continue to tell our friends/family about Key. Thank you, Steve
(Out of 10 Stars)
S H, 5/2/2016, Online Feedback
Review for Jane
Jane was great to deal with. She was informative, polite, and understood what I was looking for. I will recommend her to family and friends.
(Out of 10 Stars)
Rita C, 4/29/2016, Online Feedback
Review for Staff
We were pleased with the service from beginning to checking out on our purchase. We would recommend your store to friends. Mike Twitchell was very helpful, knowledgeable and courteous. It was a pleasant shopping experience.
(Out of 10 Stars)
John A, 4/29/2016, Online Feedback
Review for Staff
It was fine.
(Out of 10 Stars)
Judy P, 4/25/2016, Online Feedback
Review for Jane
Jane Dieringer was delightful to work with. She was professional, cheerful, and kept working with me until I figured out what I wanted. She was the reason I would come back to Key.
(Out of 10 Stars)
Kate B, 4/18/2016, Online Feedback
Review for Dan
Dan Jones was great! Total pro and helpful. Thanks!
(Out of 10 Stars)
Karen O, 4/13/2016, Online Feedback
Review for Lorri
Excellent! Lorri has been very helpful and accommodating!
(Out of 10 Stars)
Brian G, 4/12/2016, Online Feedback
Review for Staff
The young man did a great job. He was informative but not pushy!
(Out of 10 Stars)
Don & Charles W, 4/12/2016, Online Feedback
Review for Adam
Great and supportive service from Adam
(Out of 10 Stars)
Jerry O, 4/11/2016, Online Feedback
Review for Staff
It was a pleasant atmosphere. The sales person was very friendly without overdoing it. We really like our new accent chair. We had been to four other furniture stores and were happy to find the exact item we wanted. Thanks Jerry Olds
(Out of 10 Stars)
CARA P, 4/7/2016, Online Feedback
Review for Adam
Very helpful, Adam was extremely knowledgeable and helped us find exactly what we were wanting!
(Out of 10 Stars)
Linda S, 4/6/2016, Online Feedback
Review for Staff
Not real happy about the purchase. It was a special on line. I then get a call that the chair isn't even available until late May. It should have said out of stock and I would have shopped elsewhere. Linda
(Out of 10 Stars)
DEVAN T, 4/5/2016, Online Feedback
Review for Lorri
My Wife and I had been looking for months for a new sofa and ottoman for our living room. When we walked into the show room we were immediately greeted by Lorri. We knew what measurements we needed to be within and an idea of what we wanted. The previous four stores we had been into were only worried about selling what they had in stock regardless of our needs. Lorri and Dan were very helpful and listened to what we wanted and did not waste our time by showing us a bunch of sofas that didn't fit our measurements or colors. Overall great experience and I will definitely be using them in the future.
(Out of 10 Stars)
Elizabeth C, 4/5/2016, Online Feedback
Review for Dan
It was a great no hassle experience. Our salesperson Dan was knowledgeable and helpful. It helped we knew what we basically wanted but we were also out of there in 15 minutes.
(Out of 10 Stars)
Nicole R, 4/4/2016, Online Feedback
Review for Staff
Good, quick, and easy. We felt slightly followed around for a while which is slightly deterring, but overall we found what we wanted and it was an easy process. When we sat down with the girl processing our financing, I felt like I should remind her to smile. Remember people working with the public should look like they enjoy their job, even if the store is busy. Like I said, overall a very good experience, just a few pointers from someone who works in customer service and with the public often. A positive and friendly face can turn someone's day around!
(Out of 10 Stars)
Rosa T, 3/29/2016, Online Feedback
Review for Staff
Everyone was extremely helpful and very nice!
(Out of 10 Stars)
Syreeta A, 3/29/2016, Online Feedback
Review for Jane
I had a great experience with Jane. She was very patient and showed knowledge of the various pieces on the floor. I really enjoyed designing my Bassett Sofa.
(Out of 10 Stars)
Nick M, 3/28/2016, Online Feedback
Review for Staff
Greeted in a friendly manner upon entry and after stating our purpose, were shown many items that matched our needs. We felt listened to and important during the sales process.
(Out of 10 Stars)
Karen J, 3/23/2016, Online Feedback
Review for Adam
Your customer service was great, Adam took care of us all the way, we would definitely recommend your furniture store to anyone else.
(Out of 10 Stars)
Mary M, 3/23/2016, Online Feedback
Review for Staff
When we 1st came in I was pleased with the large selection. I wish the sales person had told us all the specials i.e. 10% off, free delivery. We tried many sofas & sectionals & narrowed it down to 3. Then we went to another furniture store & that sales person was the worst & we did not find anything we liked so when I called Key HF back & requested a picture of the sofa we liked to be sent to us, that sales person told us about all the specials, so we came back & bought what we wanted & we were pleased. I just hope the delivery goes smoothly!
(Out of 10 Stars)
Judy M, 3/21/2016, Online Feedback
Review for Mike
It was really great, Mike was extremely helpful but at the same time not pushy. For us that made our shopping really pleasant. Everyone we had contact with was very helpful and friendly.
(Out of 10 Stars)
Lauren C, 3/21/2016, Online Feedback
Review for Staff
This was my first time shopping here but I will definitely be back! Everyone was very attentive and the furniture is beautiful - ordered two custom couches, mattress, bedroom set, etc. They will even hold my furniture unless all pieces are ready to be delivered at once. Prices were great too - almost everything I got was on sale.
(Out of 10 Stars)
Jim H, 3/21/2016, Online Feedback
Review for Adam
I purchased a dining table set from Adam last Saturday and he was great to work with; knowledgeable and professional. I had further questions about the model number change and build quality of the dining table. Adam, Dennis, and another associate at the store who owns that exact same table (A America Mesa Rustica set) provided answers to all my questions quickly by email and on the phone. Your customer service and staff were great to work with. Looking forward to getting the set delivered. Jim Hamlin
(Out of 10 Stars)
Michele M, 3/16/2016, Online Feedback
Review for Staff
Very good! Saleperson was very helpful - but not pushy! Will shop there again
(Out of 10 Stars)
Alex C, 3/16/2016, Online Feedback
Review for Staff
Great experience, attentive and knowledgable staff and a great selection of quality products.
(Out of 10 Stars)
Jennifer S, 3/11/2016, Online Feedback
Review for Jane
Jane was very helpful and the process was very easy, the entire experience was the way it should always be. Thank you
(Out of 10 Stars)
John H, 3/10/2016, Online Feedback
Review for Staff
Very pleasant. The staff was great. Addressed all my concerns and answered all my questions completely. Most enjoyable furniture shopping experience ever!
(Out of 10 Stars)
Curtis S, 3/10/2016, Online Feedback
Review for Staff
It was great, easy, and no pressure. We were not planning on buying that day, but we found what we liked, had good customer service, and walked out with some needed furniture. Great experience
(Out of 10 Stars)
David L, 3/10/2016, Online Feedback
Review for Staff
Great service and friendly salesperson.
(Out of 10 Stars)
Leanne M, 3/8/2016, Online Feedback
Review for Jane
Janie was great to work with...friendly, knowledgable, and worked hard to help me quickly get what I needed. Thank you!
(Out of 10 Stars)
Nicole H, 3/8/2016, Online Feedback
Review for Dan
Dan was great to work with and I look forward to working with him more to furnish our new home!
(Out of 10 Stars)
Pamela G, 3/7/2016, Online Feedback
Review for Dan
Dan Jones was kind, thoughtful and definitely know his furniture. He had excellent suggestions and really listened to me.
(Out of 10 Stars)
Terry K, 3/7/2016, Online Feedback
Review for Jane
Very pleasant, no pressure to buy anything. Jane was great to work with.
(Out of 10 Stars)
Aaron R, 3/7/2016, Online Feedback
Review for Shannon
Shannon (our salesperson) was great. She let us roam around and try things on our own, and then helped us navigate the options once we narrowed down our choices. We're eagerly awaiting our new sofa, and we really appreciate her help. She did a great job.
(Out of 10 Stars)
Joy L, 3/3/2016, Online Feedback
Review for Jane
Excellent, helpful and non intrusive with a knowledgeable staff (Jane).
(Out of 10 Stars)
Dan A, 3/3/2016, Online Feedback
Review for Staff
Just fine.
(Out of 10 Stars)
Jill B, 3/3/2016, Online Feedback
Review for Shannon
Shannon worked very hard to ensure we go custom furniture we would love.
(Out of 10 Stars)
Jannette D, 3/2/2016, Online Feedback
Review for Jane
Mr. Dix, we love your store and Jane!! She has been instrumental in helping us fill up our house with new furniture. First it was a new bedroom set last year and then just this week we purchased a dining room set, custom bench and sofa table. We would have purchased our new sofa, chair and ottoman in January but we found your inventory a little low and just couldn't find anything that fit our needs. We still need an entertainment center, Wall mounted bed for our guest room and office furniture.
(Out of 10 Stars)
Randy G, 3/2/2016, Online Feedback
Review for Dan
We are very happy with our experience. Dan is very knowledgeable and friendly, and we appreciate that. We purchased a recliner from you a few years ago, and are very happy with it, and a relative purchased a couch set that they are very happy with as well. We trust that your products are quality.
(Out of 10 Stars)
Renee S, 3/1/2016, Online Feedback
Review for Staff
We enjoyed the shopping experience. We were able to look around independently yet help was there whenever we needed it. Thank you for your help.
(Out of 10 Stars)
Candi M, 2/29/2016, Online Feedback
Review for Shannon
Shannon was great to work with!
(Out of 10 Stars)
William S, 2/29/2016, Online Feedback
Review for KC
KC was great!! Honest and to the point.
(Out of 10 Stars)
Autumn R, 2/29/2016, Online Feedback
Review for Staff
Awesome, fast and knowledgable service!! No pushy sale reps like other places!
(Out of 10 Stars)
Marisol W, 2/29/2016, Online Feedback
Review for Hope
Hope was great! Thanks for being so patient :)
(Out of 10 Stars)
Steve N, 2/27/2016, Online Feedback
Review for Staff
The salesperson was very patient and kind and knew the products well. He was also very helpful and patient as we made our decision. The delivery personnel were prompt, efficient and courteous. Our entire experience was very pleasant.
(Out of 10 Stars)
Janine T, 2/23/2016, Online Feedback
Review for Staff
Fabulous. Thank you.
(Out of 10 Stars)
Anastasia R, 2/22/2016, Online Feedback
Review for Staff
It was good.
(Out of 10 Stars)
Suzanne W, 2/18/2016, Online Feedback
Review for Staff
I found your company during a web search for a specific type of bed frame. I reached out for a price directly from the website where the bed I was interested in was listed. I was told the price was $569. When we attempted to order the bed, we got the panel sideboards (instead of the storage as requested). We then were told the storage bed was twice the cost. I sent the exact model number of the bed to be ordered and was very disappointed to find the huge mistake. I will be ordering elsewhere.
(Out of 10 Stars)
Ron B, 2/17/2016, Online Feedback
Review for Staff
The sales people are very nice and helpful, not pushy. The cashier was very nice and patient with us. Even the guys who loaded it in the back of our truck were very nice, friendly and had a conversation with us. Prices are good also. First time in. Will be back and recommend to others! Thank you!
(Out of 10 Stars)
Brian S, 2/17/2016, Online Feedback
Review for Staff
Excellent. Great sales staff and a fantastic selection of furniture.
(Out of 10 Stars)
Frank A, 2/13/2016, Online Feedback
Review for Staff
Sales person was friendly, helpful and well informed.
(Out of 10 Stars)
Sally F, 2/5/2016, Online Feedback
Review for Staff
Very friendly and knowledgeable. Not pushing, thank you for that.
(Out of 10 Stars)
Claire G, 2/4/2016, Online Feedback
Review for Staff
I appreciated the sales agent assisting me when needed but giving me the space I wanted to view your products at my own pace.
(Out of 10 Stars)
Marian B, 2/3/2016, Online Feedback
Review for Lorri
My experience with Key Home Furnishings was wonderful. I was met with a warm greeting at the door by Lorri and I immediately knew I was in the right place. Lorri was able to direct me to the furniture that fit my taste and budget; I didn't have to waste time searching. She was informative and helpful showing me all the options available. She seemed to know when to support my decision making and when to walk away and give me time to think. My furniture shopping could not have been more positive.
(Out of 10 Stars)
Michele E, 2/3/2016, Online Feedback
Review for Hope
Hope was great to work with, very patient and knowledgeable. Hopefully the ordering and ordering and delivery processes so as smoothly as the purchasing did. And I hope the quality is on point, but I expect it will be. I've ordered Stanton before and have been happy with with so far.
(Out of 10 Stars)
Russ K, 1/29/2016, Online Feedback
Review for Staff
Our shopping and purchase was a very good experience. Thanks for all the help and staying late to accommodate our schedule. Russ Kosters
(Out of 10 Stars)
Mike U, 1/26/2016, Online Feedback
Review for Staff
Good experience
(Out of 10 Stars)
Dolores S, 1/26/2016, Online Feedback
Review for Terri
It was a positive experience----------both times. We came in once several weeks ago to look at couches and Terri was most helpful. We left to look at other stores and recently returned. Hope helped us as Terri was not in the store. Hope made the whole ordering process simple.
(Out of 10 Stars)
Kevin B, 1/25/2016, Online Feedback
Review for Lorri
Laurie (Lori) did a fabulous job!
(Out of 10 Stars)
Kathy W, 1/25/2016, Online Feedback
Review for Michael
Michael was very helpful and attentive with out being pushy. I was a shopping experience I enjoyed.
(Out of 10 Stars)
Iliana C, 1/25/2016, Online Feedback
Review for Staff
Really happy about our custom sectional, and the service couldn't be better!!
(Out of 10 Stars)
Kaitlin S, 1/22/2016, Online Feedback
Review for Staff
It was the quickest and easiest shopping trip! I didn't feel pressured or rushed to buy anything and when I said I found something online, they were quick to help me order it!
(Out of 10 Stars)
Barbara E, 1/20/2016, Online Feedback
Review for Staff
We loved the store. It did not seem like a warehouse, nor was it stuffy. We had many chairs to try and did not feel pressured in anyway.
(Out of 10 Stars)
Cindy R, 1/19/2016, Online Feedback
Review for K.C.
Great! Casey was super helpful and I did not feel pressured to buy! I would highly recommend this store for their furniture needs!
(Out of 10 Stars)
Christy C, 1/19/2016, Online Feedback
Review for Adam
We had a wonderful experience. Adam was very knowledgeable about the products and helped up pick out materials!
(Out of 10 Stars)
Georgia H, 1/18/2016, Online Feedback
Review for Mike
Very knowledgeable, helpful, and responsive salesperson (Mike Twitchell, plus others helped, too) who quickly answered all my questions and tried hard to help me find/create the right pieces for our house. When I asked if a certain Stanton fabric that I'd seen at Dania was available, he and Terry tried to get that for me, which I appreciated. Your prices and selection seem very good, also. Appreciate that you carry some locally and US made furniture.
(Out of 10 Stars)
Cindy M, 1/16/2016, Online Feedback
Review for Staff
great! very helpful sales people
(Out of 10 Stars)
Corrin P, 1/16/2016, Online Feedback
Review for Staff
Your store was our first stop, I went to many others stores that day. I decided to come back to Key because of the service and quality of furniture.
(Out of 10 Stars)
Gary B, 1/15/2016, Online Feedback
Review for Hope
Hope was extremely helpful with our being able find the right furniture. She made the process very easy and worked with my wife and I on selections of fabrics.
(Out of 10 Stars)
Shaun W, 1/15/2016, Online Feedback
Review for Staff
Fantastic. Great honest pricing, straight forward and the customer service has been great. Thank you!
(Out of 10 Stars)
Brenda C, 1/15/2016, Online Feedback
Review for Staff
Very helpful but low-pressure sales staff. Very knowledgeable and patient with my slow decision making process. Gave me an acceptable delivery date (before Christmas) which was one of the reasons I bought at your store. The sofa arrived exactly on time and was delivered by the competent staff. One of the cushions (cream colored) had a brown spot on it. The delivery man took the information and said a replacement cover would be ordered and delivered to our home. I am still waiting for this.
(Out of 10 Stars)
Meaghan W, 1/14/2016, Online Feedback
Review for Lorri
I absolutely love my chair! It was on sale and I am glad, or it would have been out of my price range. I liked working with Lorri. Key will definitely be the first place I go to for any furniture needs in the future!
(Out of 10 Stars)
Sandra B, 1/13/2016, Online Feedback
Review for Staff
It was easy and quite helpful. I found what I was looking for.The sales person I talked with on the phone was friendly and could answer all my questions.
(Out of 10 Stars)
Michele S, 1/12/2016, Online Feedback
Review for Hope
Hope was very helpful, and quite relateable. I felt like she was my personal agent and had my comfort and successful experience as a goal. She was not intimidating and tried to show us all options and get us the best price for what we had in mind.
(Out of 10 Stars)
Erin C, 1/9/2016, Online Feedback
Review for Adam
This was our third room you guys have furnished and it was awesome and Adam was so helpful. Thanks!
(Out of 10 Stars)
(Janice) Lynne C, 1/8/2016, Online Feedback
Review for Lorri & Hope
Awesome experience, truly felt that Lori Hope went above and beyond to satisfy my needs. Very caring and attentive to my thoughts and the look I was after. I am completely happy and very excited!!
(Out of 10 Stars)
Sherrie Lynn H, 1/8/2016, Online Feedback
Review for Staff
I was called immediately by the Ware house to explain my options.
(Out of 10 Stars)
Jennifer A, 1/7/2016, Online Feedback
Review for Shannon & Jane
I had a fantastic experience with Key Furniture. Shannon and Jane were both particularly great and spent a significant amount of time helping me over several days picking out several pieces of furniture. I am excited to see how it all looks. I would definitely recommend Key Home Furnishings to friends.
(Out of 10 Stars)
Jamie K, 1/5/2016, Online Feedback
Review for Staff
Great sale, good final price on a sofa, courteous delivery men and love the sofa. We have furnished almost our entire house through Key Home Furnishings and continue to have very positive experiences.
(Out of 10 Stars)
Ambre F, 1/5/2016, Online Feedback
Review for Staff
It was quick and easy. No pressure. I knew what I was looking for and what I was willing to pay.
(Out of 10 Stars)
Rindy P, 1/4/2016, Online Feedback
Review for Janie
Janie was awesome! Fun and no pressure!
(Out of 10 Stars)
Jim K, 12/30/2015, Online Feedback
Review for Staff
It was very experience. We like the store very much. Thank You.
(Out of 10 Stars)
Lindsay W, 12/30/2015, Online Feedback
Review for Staff
Excellent customer service, knowledgeable about products and quick ordering process.
(Out of 10 Stars)
Tiffany H, 12/28/2015, Online Feedback
Review for Adam
We literally went to 15+ stores in the Vancouver/Portland area looking for the perfect sectional and were so discouraged that we just weren't finding the service and selection that we needed. Then we walked into your store and everything changed! It was simple, fast, and Adam was an absolute delight to work with. He listed to what we wanted and showed us around to the various models that fit our needs. His product knowledge and attitude were amazing! :)
(Out of 10 Stars)
Marla T, 12/22/2015, Online Feedback
Review for Staff
Everytime we have been in, we have had great service from our sales person I don't remember her name right now, but I hope she gets this review. Great gal.
(Out of 10 Stars)
Laurie R, 12/21/2015, Online Feedback
Review for Staff
Second visit for me in which I have purchased something for my home. I like your store and your sales team. Good experience overall.
(Out of 10 Stars)
Loren G, 12/17/2015, Online Feedback
Review for Staff
Good.
(Out of 10 Stars)
Molie K, 12/15/2015, Online Feedback
Review for Jane
Jane was very knowledgeable about the furniture we were looking at purchasing and was able to answer our questions.
(Out of 10 Stars)
Vicki G, 12/15/2015, Online Feedback
Review for Staff
Most pleasant experience, salesperson spent adequate time helping and not making me feel rushed. I received my purchase in a timely manner and the delivery people where very professional.
(Out of 10 Stars)
Stacey K, 12/14/2015, Online Feedback
Review for Adam
My husband and I had a great experience at your store. Adam was very helpful and attentive without being pushy.
(Out of 10 Stars)
Trent C, 12/10/2015, Online Feedback
Review for Staff
Overall, it was a great experience. The service was knowledgable and very helpful.
(Out of 10 Stars)
Sharon H, 12/7/2015, Online Feedback
Review for Dan
Had an awesome experience at Key Home Furnishings. Dan was great! He was so helpful & patient. Even stayed with us after the store closed. We are so excited about our new furniture! We will definitely be back & will highly recommend Key to our family & friends!
(Out of 10 Stars)
Victor K, 12/7/2015, Online Feedback
Review for Shannon
Everything went well. Shannon was very helpful & professional. Price was good. The only negative to my experience is the fact that your website had a dinette set that I had interest in & unfortunately it wasn't on your floor. I had to debate whether I wanted that risk. Ultimately, I decided go ahead with the order, notwithstanding dinette being sight unseen. Risky! Furthermore, I was informed that I'm committed to the set whether or not I'm pleased with it upon delivery. We'll see.
(Out of 10 Stars)
Francine D, 12/7/2015, Online Feedback
Review for Adam
My experience is off the charts....The numbers don't go high enough....First of, I bout a Flexsteel recliner off the internet...Something I NEVER do...Second of, I had such a good friend in Adam, that If it wasn't for him, I may not have ever gotten what I was looking for...This chair is sooooo comfortable, in feel, quality, looks. ease of use....You have earned my gratitude in your business Thank you all & especially to Adam
(Out of 10 Stars)
Kelsey O, 12/4/2015, Online Feedback
Review for Adam
Great experience! Your staff was extremely helpful, Adam in particular, and talked us through all the small details of a large couch purchase. The only critique we would have is that it would be helpful to have the item model number clearly marked on the item tag. Thank you for a great shopping trip!
(Out of 10 Stars)
Laura R, 12/4/2015, Online Feedback
Review for Adam
My husband and I had our first experience at this store with our friendly sales representative, Adam, who was wonderful! We had a plan on what items we were interested in and Adam provided us with additional suggestions and information about each product and gave us time to ourselves to look around and try the power recliners and mattresses, and then he gave us a great deal on the whole package. A fabulous experience and we would come back again. Thanks so much!
(Out of 10 Stars)
David B, 12/3/2015, Online Feedback
Review for Lorri
Lorri Weigel and all of the staff we interacted with were wonderful! I've already recommended Key Home Furnishings to several of my colleagues.
(Out of 10 Stars)
Craig L, 12/2/2015, Online Feedback
Review for Staff
I decided to purchase from Key Home furnishings because I observed one of the rooms that were furnished by you at the 2015 Street of Dreams. I saw furniture that I liked and you were willing to be competitive on price so I ordered from the salesperson that responded to my internet lead. Very satisfied!
(Out of 10 Stars)
Julie Z, 12/1/2015, Online Feedback
Review for Dan
We had a great experience! Dan, our Sales Rep, was very knowedgeable about the products, and what looked good together. He also helped to save us money, which was important to me. I feel like we got a good value for our dollar. Can't wait to get our furniture!
(Out of 10 Stars)
Bruce W, 12/1/2015, Online Feedback
Review for Staff
Great.
(Out of 10 Stars)
William B, 11/24/2015, Online Feedback
Review for Staff
Nice sales person. Nice quality furnature. Delivery was good. Thanks
(Out of 10 Stars)
Sonja P, 11/19/2015, Online Feedback
Review for Staff
You were recommended by a friend who purchased their furniture there, I have already recommended you and I haven't received my order. I love that I didn't feel like I was at a used car lot when I walked through the door. The salespeople greeted us then let us look around just the right amount of time before approaching us to see if we had questions. Excellent prices and service, and you were great with my 3 year old daughter as well. Keep up the great work!
(Out of 10 Stars)
Sharon N, 11/17/2015, Online Feedback
Review for Staff
The only thing I didn't like is that I have to wait 8 to 10 weeks for my new chair. I thought everything was made in the US not China.
(Out of 10 Stars)
Susan W, 11/16/2015, Online Feedback
Review for Staff
We had never been to your store before, yet walked out having purchased a king storage bed and Temperpedic mattress. Delivery was as promised and we are quite pleased with our experience. Thank you.
(Out of 10 Stars)
Roberta M, 11/16/2015, Online Feedback
Review for Jane
Jane was awesome to work with, your selection was terrific and your Veteran's Day sale was very helpful. I came in at my daughter's recommendation since she had recently purchased living room and family furniture through Jane and my experience was everything I hoped it would be.
(Out of 10 Stars)
Bridget C, 11/15/2015, Online Feedback
Review for Staff
In-stock purchase was a nice perk!
(Out of 10 Stars)
Sue W, 11/13/2015, Online Feedback
Review for Michael
Michael was perfect, patient, knowledgeable, and professional. I needed a sectional sofa with specific measurements and time frame for delivery. And, of course, I was looking for it to be affordable for me. You were recommended by friends who purchased from you for the first time a couple of months ago. I will continue to shop at Key Furniture. I'm glad I found you.
(Out of 10 Stars)
Jenna S, 11/13/2015, Online Feedback
Review for Adam
Great! Adam was very helpful, we will be back for future purchases.
(Out of 10 Stars)
James C, 11/13/2015, Online Feedback
Review for Staff
I purchased family room furniture from you several years ago, the experience was great, this time not so much. I received a defective dining room table with a leaf that would not work, you had to go to the manufacturer to replace, it took over a month. The chairs for the table were not level, you had to send someone out to fix these, they still are not level. The coffee table was not level, again over a month to replace....not good at all, terrible experience.
(Out of 10 Stars)
Samuel S, 11/13/2015, Online Feedback
Review for Staff
it was nice.....
(Out of 10 Stars)
Bruce C, 11/12/2015, Online Feedback
Review for Shannon
Very good experience. We met Shannon at the door and explained our interest areas and she directed us to what we were looking for. We purchased a bedroom set and dining set, and gained ideas for the living room. Very efficient and no pressure. a bonus was free delivery to Central Oregon.
(Out of 10 Stars)
Stephanie P, 11/12/2015, Online Feedback
Review for Staff
I appreciated your staff not rushing me while I was making my selections. I'm VERY happy with my furniture!
(Out of 10 Stars)
Andy T, 11/10/2015, Online Feedback
Review for KC
Called talked to KC asked about a sofa I was interested in. She gave me the price which was already lower then the other stores in the area. Came into the store talked to KC she wasn't pushy just answered any questions I had and when I finally decided helped me check out. Will for sure return for more business here and reccomend it to others as well!
(Out of 10 Stars)
Carol C, 11/9/2015, Online Feedback
Review for Shannon
It was great! Shannon was super knowledgeable and did not 'push' me in any particular direction but just listened to my description of what I was looking for. VERY professional. You are to be commended for having such a great employee!
(Out of 10 Stars)
Melinda M, 11/9/2015, Online Feedback
Review for Shannon
Excellent. Shannon was great. Took time to go over options, explained them well, knew product well - great to work with! Financing people great too!
(Out of 10 Stars)
Katie L, 11/9/2015, Online Feedback
Review for Lorri
Lori was so helpful and efficient given I have two tiny kids around both when speaking on the phone and in the shop.
(Out of 10 Stars)
Mike H, 11/6/2015, Online Feedback
Review for Staff
Good sales experience. No real pressure. Pretty decent stock on the floor. Plenty of sales people there to assist with any questions. NFL on the Tv at the desk. :) My 9 year old had a good time trying out chairs and no one got on his case about it. We found what we wanted and got a good deal (I did price shop around to check) so we are satisfied. Now we will see how the furniture holds up and what happens should we have any warranty concerns. Thanks!
(Out of 10 Stars)
Mark M, 11/4/2015, Online Feedback
Review for Staff
excellent service, we came in on Saturday wanting to purchase a couch to match an exsisting love seat we had purchased from Key Home a couple of years ago. The sales clerk was great, we spent time going through catalogs and walking the floor until we found what we wanted. Thanks again for the great service, we look forward to purchasing more from the team in the future.
(Out of 10 Stars)
Terry D, 11/3/2015, Online Feedback
Review for Staff
Great! Not pressured, but given information and allowed to browse freely.
(Out of 10 Stars)
Jeffrey S, 11/3/2015, Online Feedback
Review for Staff
Pleased with ease of placing my order. Good Price.
(Out of 10 Stars)
Janet C, 11/3/2015, Online Feedback
Review for Staff
All staff were very helpful.
(Out of 10 Stars)
Lisa J, 10/30/2015, Online Feedback
Review for Hope
Hope sold us a couch on 11/1/15. She was so helpful & did a great job! Highly recommend her!
(Out of 10 Stars)
Carol V, 10/23/2015, Online Feedback
Review for Dan
Dan is a great salesman and your delivery guys finished the whole experience on a high! Thank you all for making this a great shopping experience! We love the new furniture it looks great and is soooooooo comfortable.
(Out of 10 Stars)
Michael and Mary W, 10/19/2015, Online Feedback
Review for Staff
It was indeed a pleasure having Laurie helping us with the purchase of a new dinette table and chairs, together with a family room chair and ottoman. She knew her stuff and thus could answer all our questions making choices easy. We had shopped at two other stores and Laurie was by far the best informed and most pleasant to deal with. We also felt Key Furniture had a better selection of the types of items we were looking for. That coupled with having Laurie helping us made the choices easy.
(Out of 10 Stars)
Emily S, 10/19/2015, Online Feedback
Review for Mike
Mike was very helpful, patient and very knowledgeable. I picked out a bunch of different options and said that I would get back to him in the next few days (this was a friday). And that if he hadn't heard back from me, to call me when he got back into the office on wednesday. I was slightly annoyed that he called me 2x between saturday and sunday. Just giving feedback
(Out of 10 Stars)
Ali O, 10/17/2015, Online Feedback
Review for KC
KC is amazing and so great to work with. She was there to help me to make the right decision for my home. Thank you KC
(Out of 10 Stars)
Jennifer S, 10/15/2015, Online Feedback
Review for Staff
We had a great experience with Key Home Furniture. The staff was very knowledgeable about the products. We will definitely tell our family to shop here!
(Out of 10 Stars)
Vanessa P, 10/13/2015, Online Feedback
Review for Mike
Mike was very helpful! Super easy experience.
(Out of 10 Stars)
Alexis W, 10/13/2015, Online Feedback
Review for Jane
I inquired online about a sofa and got a very prompt reply first thing the next morning from Jane. The price was really great for the piece and I ended up coming in that same day to buy it. Delivery hasn't happened yet, but so far my experience has been so great!
(Out of 10 Stars)
Camille W, 10/5/2015, Online Feedback
Review for Staff
The price on the couch was great, HOWEVER, found I when I went to sign documents, I had to call, as I was charged the full price in error. I was advised i had to put down 25% which would be $350. So I agreed to that until ready for delivery. Not very happy this happened, as I was working around budgeting money. What can Key do to compensate me for the error? Cw
(Out of 10 Stars)
Joan M, 9/28/2015, Online Feedback
Review for Dan
Dan was an amazing help to me. He was patient, kind, answering all my questions and Lord knows I had a bunch :) When my Husband & I shop here again, Dan will be our 'go to' man!
(Out of 10 Stars)
Ron S, 9/24/2015, Online Feedback
Review for Staff
Your sales person was exceptional. Your closing staff was less than what I expected. Your customer service is not responsive to my needs. I purchased a flex steel recliner with the expectation that it would function when received. It did not. when I called for help I was informed I would be called back in 45 min. That never happened. I called again a was given to a person called Dennis. He could not help, I was forwarded to Andrew. He could not help, I am now waiting for another call back.
(Out of 10 Stars)
Jacquelin C, 9/22/2015, Online Feedback
Review for Staff
My experience was awesome! There was no pressure, and I am so impressed with your selection, and sale prices! I will definitely do all my shopping for furniture with Key Home! Sincerely, Jacquelin Chapman
(Out of 10 Stars)
Mark J, 9/15/2015, Online Feedback
Review for KC
KC is a terrific salesperson. She was very knowledgeable and informative.
(Out of 10 Stars)
Michael M, 9/14/2015, Online Feedback
Review for Staff
While happy with the initial service we received, I was quite surprised to later find (by accident) the same set at another store for $181 cheaper w/free delivery. The set we bought from Key was 'on sale,' however, the other store had the lower price listed as their 'everyday' price. After calling the salesperson @ Key, she agreed to price match but was required to charge $49 for delivery. I would be reluctant to purchase from Key in the future as I feel the prices are terribly inflated.
(Out of 10 Stars)
Kathryn S, 9/14/2015, Online Feedback
Review for Shannon
I was very happy I stopped in your store yesterday. Shannon helped me find the perfect loveseat I was looking for and patiently helped me check out all color combinations. She was prepared with information for all my questions and never pushy. She was also very helpful in giving me info and choices for purchasing a new mattress which I did . Overall, I was pleased with the service and friendliness of both the sales person and the financial person.
(Out of 10 Stars)
Depan P, 9/14/2015, Online Feedback
Review for Lorri
Was stress free and easy to design custom made furniture. Lorri helped with design and was very helpful.
(Out of 10 Stars)
Tom M, 9/14/2015, Online Feedback
Review for Lorri
Lori was very professional and truly new her product we enjoyed our shopping experience.
(Out of 10 Stars)
Kimberly M, 9/10/2015, Online Feedback
Review for Staff
I really enjoyed the experience, your workers were very patient and had extermely good customer service skills. I really wish the processing and delivery time was faster then 3 weeks but hopefully that's something you guys can work on
(Out of 10 Stars)
Abegail T, 9/9/2015, Online Feedback
Review for Staff
We purchased a sectional on 9/7/15. They had one left but it had sold by the time we went to actually purchase it. Our sales person apologized and asked SPECIFICALLY if 9/14 would work for us and we said it would. Expecting a couch to be delivered today we received no phone call. When I called they told me oh maybe another week, we will give you a call. This is unacceptable. If the salesperson didn't actually know the date she shouldn't have been so exact. Waste of time and effort.
(Out of 10 Stars)
Sharon M, 9/8/2015, Online Feedback
Review for Staff
Super!!
(Out of 10 Stars)
Polly B, 9/8/2015, Online Feedback
Review for KC
Furniture shopping has often felt like going to the dreaded used car lot to face schmoozy sales people. What a refreshing change at Key Home Furnishings. KC approached me but gave me space and time to go round and round taking in, at my own pace, what the store had to offer. She'd respectfully check back but I didn't feel the schmoozy pressure like the other stores I had visited over the three day search. Next time I need furniture,I will happily drive from Gresham to Key Home Furnishings first!
(Out of 10 Stars)
PATSY Y, 9/8/2015, Online Feedback
Review for Staff
VERY COMFORTABLE WITH OUR SALESMAN, NO PRESSURE AND WAS ABLE TO BUY FOR THE HOLIDAY DISCOUNT, WAS DISSAPOINTED THAT THE SOFA SET I BOUGHT IS ONLY AN OPTION IN ONE COLOR. I HOPE I LIKE THE GRAY, BUT OTHERWISE ALL WAS GREAT. THANK YOU
(Out of 10 Stars)
Cheryl E, 9/6/2015, Online Feedback
Review for Dan
Dan was very patient and listed to what we were looking for
(Out of 10 Stars)
Ty M, 9/6/2015, Online Feedback
Review for Jane
Jane did an excellent job of learning of my needs, navigating me to suitable options and giving me time to process everything. She's an asset and made my experience quite good.
(Out of 10 Stars)
Natalie T, 9/3/2015, Online Feedback
Review for Staff
Everyone was great. We will be recommending you to everyone we know!
(Out of 10 Stars)
Keith M, 9/2/2015, Online Feedback
Review for Staff
Don't you think it is redundant to send me an email survey, asking me what my email address is? I can't evaluate your service until I actually have the furniture arrive in the house and be installed. My initial experience was great however.
(Out of 10 Stars)
Brian S, 9/1/2015, Online Feedback
Review for Michael
Michael was very knowledgeable, patient and helpful. He knew when to give us space to look around and when to be right there to answer our questions. He is a great asset to your store and we would go to him for help again.
(Out of 10 Stars)
Aaron M, 8/31/2015, Online Feedback
Review for Mike
First, let me say that the representative who helped us, Mike, was awesome. He answered questions, gave advice, let us have time to think without disappearing. Ultimately, he was the reason that we bought the set at your store instead of another where they promised to price-match. Well done to Mike. Second, you HAVE to do something about the lighting in your store. It is terrible. We almost ended up with a green couch that we thought was grey because the lighting was so bad.
(Out of 10 Stars)
Ralph M, 8/31/2015, Online Feedback
Review for KC
KC was friendly and well informed. The young lady who input all our information was a delight as well. All in all a very nice experience! Thank You
(Out of 10 Stars)
Justin L, 8/31/2015, Online Feedback
Review for Staff
Had a good experience . Atomosphere is nice and relaxed and salesperson was very helpful.
(Out of 10 Stars)
Jennifer A, 8/31/2015, Online Feedback
Review for Michael
Michael was fantastic. We have been back a number of times (and will continue) thanks to Michael's level of service & the quality of product offered.
(Out of 10 Stars)
Sue I, 8/30/2015, Online Feedback
Review for Shannon
Prompt return phone call from Shannon. Very helpful on sorting out an on-line order and delivery.
(Out of 10 Stars)
Janine S, 8/27/2015, Online Feedback
Review for Michael
Michael was very professional and helpful with my custom furniture order for our new home in Camas. I look forward to shopping with him again for other pieces I need when I am in town in a couple of weeks.
(Out of 10 Stars)
Krystal M, 8/26/2015, Online Feedback
Review for Staff
Best expierence we have had purchasing furniture. Our sales associate was nice, knowledgable and very accommodating. Couldn't have asked for better service!
(Out of 10 Stars)
T J, 8/25/2015, Online Feedback
Review for Staff
My experience at Key Home Furnishings was great! I was greeted promptly, not pressured and everyone that helped us was so helpful and patient. The service was excellent! The process was easy and they had several solutions for all of the questions and challenges that I had, not to mention I ended up paying a lot less than I expected for the furniture that I bought. I will definitely shop with Key Home Furnishings again.
(Out of 10 Stars)
Debi H, 8/22/2015, Online Feedback
Review for Andrew
Very good. I ordered a piece of furniture from Bassett, and there was some issues with it. I worked with Andrew E. to resolve the issue and I am very satisfied with the outcome. I know that Andrew worked hard to take care of the matter. I have every confidence that I will buy future furniture through Key Home Furnishings.
(Out of 10 Stars)
Sue E, 8/21/2015, Online Feedback
Review for Staff
Was very knowledgeable and didn't rush us. Gave us the opportunity to look at different prices and worked with us on holding the furniture until we were ready to pick up. Liked the different types of bed. Hadn't seen that brand before and all the furniture seemed solid and well built.
(Out of 10 Stars)
Sherry C, 8/20/2015, Online Feedback
Review for Staff
Great
(Out of 10 Stars)
Sandra B, 8/22/2015, Online Feedback
Review for Staff
Excellent, helpfull and quick
(Out of 10 Stars)
Thomas M, 8/21/2015, Online Feedback
Review for Staff
I always enjoy my experience at Key. Keep up the Great customer service.
(Out of 10 Stars)
Peggy R, 8/20/2015, Online Feedback
Review for Jane
I did some research on the internet and decided to contact you regarding a new sofa. I talked to Jane and she was so friendly on the phone! She greeted us as we walked in and was very knowledgeable regarding the kind of sofa we were trying to find. She was so nice, very positive and helpful! We enjoyed working with her. We will return as long as we can work with her! She is great! We can't wait to get our sofa! One complaint is that I thought you had free delivery in the PDX metro area. :(
(Out of 10 Stars)
Pam C, 8/18/15, Online Feedback
Review for Lorri
Very helpful and informative Lorri was a great asset to the decision
(Out of 10 Stars)
Kelley R, 8/18/15, Online Feedback
Review for Jan
It was great. Jan was so helpful and friendly. I've already recommended you to others.
(Out of 10 Stars)
Denise W, 8/17/15, Online Feedback
Review for Dan
Our daughter, Ceili, is developmentally delayed and lives independently. She had saved up money and wanted to buy a nice sofa for her apartment. Dan on your sales team took time to talk to Ceili, understand what she wanted, and then work to find her a sofa that would fit within her apartment. Your sales team did an excellent job walking her through the paperwork and final purchase.
(Out of 10 Stars)
Brandon T, 8/17/15, Online Feedback
Review for Adam
Adam was fantastic. He got us a great deal on a great couch that fits our space specific needs (within 134" long). He also guarenteed that we would be able to get that long couch into our basement by having the couch partially disassembled for transport down the stairs. He very helpful with fabric swatches and even stopped by our house once to pick them up. Over it was a fantastic experience! I fully recommend Key to anyone looking for a personalized furniture buying experience.
(Out of 10 Stars)
Anne G, 8/4/15, Online Feedback
Review for Adam
Adam Lingwall was extremely knowledgeable & helpful. You are very lucky to have him as a design consultant & sales person for your firm!
(Out of 10 Stars)
Patrick B, 8/4/15, Online Feedback
Review for Adam
We were served by Adam Lingwall. He was very professional and very knowledgable of your inventory. You were the third furniture store we had visited and expected to check out more. However, Adam guided us thru your store and provided us with a loveseat and chair that were the answer to our quest. Would not have bought from you without his help.
(Out of 10 Stars)
Kerry R, 8/3/15, Online Feedback
Review for Dan
Dan was great! He was the right level of attentive and not pushy. He was very knowledgeable.
(Out of 10 Stars)
Mike V, 8/1/15, Online Feedback
Review for Staff
Fantastic. Helpful and expedient staff, and amazingly quick delivery.
(Out of 10 Stars)
Renee U, 7/30/15, Online Feedback
Review for Staff
It was great.
(Out of 10 Stars)
David R, 7/25/15, Online Feedback
Review for Shannon
Experience was great. Our Sales Consultant, Shannon Davis was very knowledgable and accommodating. Will come back to buy additional furniture.
(Out of 10 Stars)
Lauri L, 7/23/15, Online Feedback
Review for Staff
I was contacted very quickly and explained the process.
(Out of 10 Stars)
Susan C, 7/23/15, Online Feedback
Review for Staff
My experience with everyone at Key was very positive. I got excellent help and was able to find and order exactly what I wanted.
(Out of 10 Stars)
Ronda S, 7/21/15, Online Feedback
Review for Staff
The two men who delivered the furniture were punctual, considerate and very helpful.
(Out of 10 Stars)
Masayo K, 7/20/15, Online Feedback
Review for Staff
Sales associate was very helpful and gave us really good design advise.
(Out of 10 Stars)
Jill r, 7/15/15, Online Feedback
Review for Chris
After a few hiccups in the beginning, all was handled very well. We are looking forward to the arrival of our new couch. Chris was very helpful. Thank you.
(Out of 10 Stars)
Wesley M, 7/15/15, Online Feedback
Review for Staff
Very good experience
(Out of 10 Stars)
Nancy B, 7/13/15, Online Feedback
Review for Staff
My experience with Key Home Furnishings was excellent. The staff at the store were great in answering questions and helping me pick exactly what I wanted. The delivery staff were also excellent and very careful with my new furniture as well as with my walls and other furniture. Thank you.
(Out of 10 Stars)
Heather F, 7/10/15, Online Feedback
Review for Michael
Michael was patient and helpful as we went back and forth on what pieces and fabrics we wanted. We came in twice and while we were not ready yet to order the pieces during the 4th of July sale he was able to get approval to extend the offer to us until the middle of this week when we were ready to order (based on a house purchase). We never felt pressured by Michael, which made us more likely to order from Key opposed to another store.
(Out of 10 Stars)
Kristin B, 7/9/15, Online Feedback
Review for Staff
Love this place! Went in, the salesperson simply showed us the options & let us make our choice with absolutely NO pressure to buy. Also didn't ask to take down all my info, etc. before deciding so they can call and bug you in a week or send mailers like many stores.We made our choice a few days later,needed it just 2 days after that & had no time to go back to the store.They were amazingly accommodating & worked it so I could do everything over the phone & set me up for a delivery in 58 hours!
(Out of 10 Stars)
Amanda I, 7/8/15, Online Feedback
Review for Bo
We had a terrific time at Key. Bo was extremely helpful and brought us to a selection that perfectly fit our needs both functionally and price wise. We will definitely be shopping there again in the future.
(Out of 10 Stars)
Kathy H, 7/7/15, Online Feedback
Review for Shannon
Great, Shannon did a fantastic job! Gave us a minute to discuss and didn't interrupt, I especially appreciated that experience. Love the no pressure Sales approach as well.
(Out of 10 Stars)
Kimberly P, 7/7/15, Online Feedback
Review for Shannon
Shannon Davis was very knowledgable, helpful, creative, and patient!
(Out of 10 Stars)
Msgdalena S, 7/6/15, Online Feedback
Review for Staff
Pleased
(Out of 10 Stars)
Melinda J, 6/30/15, Online Feedback
Review for Staff
Outstanding! Everyone was super helpful!
(Out of 10 Stars)
Debbie S, 6/30/15, Online Feedback
Review for Staff
Pleasant experience with sales people; great selection of furniture.
(Out of 10 Stars)
Lynda L, 6/29/15, Online Feedback
Review for Dan, Terry
Great furniture buying experience! Dan Jones and Terry Weigel were very helpful - highly recommend Key Home Furnishings
(Out of 10 Stars)
Diane R, 6/23/15, Online Feedback
Review for Staff
Our service in the store was very friendly and professional. The 2 men who delivered our furniture were pleasant,helpful & very cleanly dressed.
(Out of 10 Stars)
Ben S, 6/22/15, Online Feedback
Review for Dan
Dan Jones was a great sales rep, and helped us find the right furniture for our new house. Great experience.
(Out of 10 Stars)
Kay L, 6/17/15, Online Feedback
Review for Bo
Very good. Bo was great.
(Out of 10 Stars)
Charles S, 6/16/15, Online Feedback
Review for Staff
It was a good experience. The sales staff was knowledgeable and helpful in assisting us in picking what we wanted.
(Out of 10 Stars)
Suzanne W, 6/15/15, Online Feedback
Review for Adam
Very enjoyable experience. Key has lots of options and your sales associate, Adam Lingwall, was very helpful and knowledgeable without being overbearing. We had a slight problem with the documents but it was quickly corrected. I liked shopping at Key, would use them again when the need arises and would recommend them to family and friends.
(Out of 10 Stars)
Pat T, 6/15/15, Online Feedback
Review for Staff
Love the selection and friendly folks.
(Out of 10 Stars)
Brandea c, 6/9/15, Online Feedback
Review for Adam
I had been in before and was greeted within 5 minutes while shopping for a couch. This time when I came in to buy one we had decided on it took 20 minutes. I was about to leave when Adam (who had been with someone when I came in) came over to speak with me when he finished up with another customer. While I was disappointed the other ladies didn't help me when they could, it turned out to be a good thing. He was so helpful and very nice to work with. I hope when I come back he will be there!
(Out of 10 Stars)
Jennifer H, 6/8/15, Online Feedback
Review for Jane
I was pleased with my sales person Jane. There was an inventory and del. issue. I was told there was a sofa in stock and that del. would be 1$. There was not one in stock however they resolved the issue well and met my deadline. I am irritated by the del. issue. I was told at check out that I needed to spend more to qualify for the 1$ del. Another store had a desirable sofa but the $97 charge was the price diff. between the two. Refusing to honor I am now having to pick up the sofa myself.
(Out of 10 Stars)
Michael J, 6/8/15, Online Feedback
Review for KC
KC is the consummate professional. She corresponded with me by email for a couple of months all the while providing useful information without being pushy. She was a delight to work with and we will be back!! :-)
(Out of 10 Stars)
Michael G, 6/8/15, Online Feedback
Review for Lorri
Lorri was very nice and helpful, She made the experience very easy and we found just what we were looking for. Very nice people!!
(Out of 10 Stars)
Marianne W, 6/6/15, Online Feedback
Review for Adam
Adam was a very pleasant salesman. Not once did I feel pressed and... he was right there for questions. Everything was done very professionally. I was pleased and will return to your store for future purchases. Marianne Woltering
(Out of 10 Stars)
Gail S, 6/1/15, Online Feedback
Review for Adam
My experience was very nice on both of my trips in. Adam Lingwall was courteous and knowledgeable on the bedroom furnishings we were interested in. He was easy to communicate with. Thank you.
(Out of 10 Stars)
Earl B, 5/30/15, Online Feedback
Review for Adam
On a busy Saturday most stores do not have enough staff to help customers. Adam Lingvall was helping multiple customers with a smile! We never felt ignored or abandoned like we do in other stores. He was so very helpful and patient. Give that guy a raise and promotion! We love our new sofa!
(Out of 10 Stars)
Glenn G, 5/29/15, Online Feedback
Review for Staff
It was a comfortable conversation with the staff and the purchase process was easy. The delivery team did a GREAT job of handling a large piece of furniture through some tight doorways. Kudos to them!
(Out of 10 Stars)
Sue W, 5/29/15, Online Feedback
Review for Adam
Adam was great to work with - very professional and knowledgable! Excellent customer service at a time when this is sorely missing in the retail world. I was very impressed!
(Out of 10 Stars)
William B, 5/29/15, Online Feedback
Review for Staff
The salesman and the office staff were great. Only problem is that you advertised same day delivery and we will end up with two day delivery and live less than six miles from the store. Not the end of the world but a minor irritant
(Out of 10 Stars)
William P, 5/28/15, Online Feedback
Review for Adam
The sales person, Adam, was excellent, not too pushy but informative and willing to assist. The actual order process was awkward, and the individual writing up the order was quite ready to go home (we were after closing time on a holiday).
(Out of 10 Stars)
Jeffrey H, 5/28/15, Online Feedback
Review for Staff
A great selection of furniture to browse - and no pressure while doing so! A nice experience.
(Out of 10 Stars)
Haley D, 5/26/15, Online Feedback
Review for Staff
Absolutely love this place! Amazing furniture selection, couches and other living room decor... Great customer service 100% satisfied. The only reason I am giving a 9 instead of a 10 is because of the short hours of the warehouse pick up and the delivery was too expensive for Eastern Oregon :)
(Out of 10 Stars)
Dorothy B, 5/26/15, Online Feedback
Review for Michael
Michael was very helpful, knowledgeable, and professional. He knew the in's and out's of the product we were in and answered all of our questions.
(Out of 10 Stars)
Linda H, 5/20/15, Online Feedback
Review for Staff
We were working with a designer so did not have much interaction with your sales staff. But, the gal that we did work with was very nice and knowledgeable.
(Out of 10 Stars)
Susan B, 5/19/15, Online Feedback
Review for Staff
Staff was friendly and helpful. We didn't feel pressure from staff.
(Out of 10 Stars)
Sherri M, 5/18/15, Online Feedback
Review for Adam
I really enjoyed working with Adam on purchasing our sectional. He's a sweetheart ! Believe me, he earned this sale!
(Out of 10 Stars)
Ashley D, 5/18/15, Online Feedback
Review for Staff
Everyone was polite, helpful, and willing to answer questions.
(Out of 10 Stars)
Bobbi K, 5/14/15, Online Feedback
Review for Staff
No pressure. Great deals. Great experience
(Out of 10 Stars)
Holly H, 5/13/15, Online Feedback
Review for K.C.
We worked with KC. She was very friendly, informative and patient with our questions, not pushy. KC even remembered our names when we returned to make our purchase. Over all it has been a wonderful experience.
(Out of 10 Stars)
Mary S, 5/12/15, Online Feedback
Review for K.C.
KC was great!
(Out of 10 Stars)
Lourra & Joe I, 5/11/15, Online Feedback
Review for Lori
It was wonderful! Lori was very knowledgeable and helpful in assisting us with selecting the right furniture for our space and needs.
(Out of 10 Stars)
John E, 5/11/15, Online Feedback
Review for Staff
Staff was very courteous, experience was pleasant and productive.
(Out of 10 Stars)
Sandra L, 5/11/15, Online Feedback
Review for Jane, Terry
Jane was excellent, Terry followed up and met our concerns and had great reco's for us. Beautiful showroom, and choices galore.
(Out of 10 Stars)
Sandy P, 5/7/15, Online Feedback
Review for Staff
Yesterday, I was able to buy a dresser that should work nicely for my son. When talking with my sales gal, I asked her if there were currently any specials or discounts available to me in my emails. I had not been on my iPad yet that day. I get them occasionally and thought there might be one I could use. She told she was not aware of any. Why not? When I got home, there was a Mother's Day offer for $100.00 off on a purchase that I would have qualified for, not the small one she did extend
(Out of 10 Stars)
Melanie B, 5/6/15, Online Feedback
Review for K.C.
It was a great experience. I worked with KC who was very knowledgeable and professional.
(Out of 10 Stars)
Gerald b, 4/30/15, Online Feedback
Review for Bo
great,Bo did a wonderful job
(Out of 10 Stars)
Carla D, 4/29/15, Online Feedback
Review for Staff
I sent a letter to the customer service email with a description of the staff's amazing customer service!
(Out of 10 Stars)
Jason L, 4/29/15, Online Feedback
Review for Staff
We enjoyed the customer service and our new furniture we purchased.
(Out of 10 Stars)
Sandra B, 4/28/15, Online Feedback
Review for Adam
Great experience. Adam helped us with everything down to fabric selections. He was always courteous and patient, as we took a couple visits and many changes in basic furniture before settling on selection. Would highly recommend Key Home Furnishings for variety and quality of furniture and excellent customer service.
(Out of 10 Stars)
Aaron C, 4/28/15, Online Feedback
Review for Adam
Couldn't asked for a better experience. Adam took the time to listen to our needs and point in the right direction. The set we purchased is perfect for our home, and you were kind enough to set up same day delivery. Many thanks!
(Out of 10 Stars)
Alma T, 4/28/15, Online Feedback
Review for Staff
Very helpful. No time wasted. Friendly people.
(No star rating available)
Marilyn M, 9/8/13 on Website Comment
Service Review
Thanks for the great service. We are very happy with our new sofa.
(No star rating available)
Vincent D, 5/30/13 on Website Comment
Review for Bo
I want to thank you all for the great service we received. The sales person (can not remember her name I think it was Bo) was great. Let my wife and I look all we wanted, no pressure. The delivering was seamless and early. Again thank you all very much and we will recommend you to all our friends.

Kari D., 5/19/13 on in-store Customer Feedback Form
Review for Lorri
Lorri walked me through the entire process and I got everything I needed. So excited! Thanks!

Sandy O., 5/11/13 on in-store Customer Feedback Form
Review for Bo
Bo was very pleasant and helpful.

Bob B., 5/4/13 on in-store Customer Feedback Form
Review for Bill
Bill took the time to work with us - no high pressure - explained everything we needed to know. I highly recommend working with Bill in any furniture purchase. Good experience!!

Shawna and Barry Smith, 4/14/13 on in-store Customer Feedback Form
Review for Bo
We loved the selection at your store! We had been in twice before we actually decided to make our purchase. Bo initially met us, and we asked for her each time we came in. She is very friendly, helpful and enjoyable to work with. We've never felt any pressure whatsoever, completely wonderful and pleasant experience! We will definitely recommend Key and Bo! Thanks!!

Desiree K., 3/14/13 on in-store Customer Feedback Form
Review for Lorri
Lorri was absolutely amazing to work with, she went "above and beyond" to take care of us and make sure our order was perfect. I would highly recommend her and your store.
(No star rating available)
Julie F, 1/27/13 on Website Comment
Review for Dan
Dan is so wonderful to work with! Thanks Dan for your excellent customer service and knowledge.

Faith Ramage, 4/10/13 on in-store Customer Feedback Form
Review for Bo
Bo helped me so much! She is very artistic and put the colors of couch and chairs together in a beautiful, harmonious way. She had furniture moved around so that I could see how the finished product would be. She worked hard to find just the right colors, and was very patient and cheerful during the whole process. Thank you, Bo!!!

Sarah Paul, 2/28/13 on in-store Customer Feedback Form
Review for Lorri
Very helpful, knowledgeable and friendly. All the employees were friendly.

Kelly Ruhl, 2/24/13 on in-store Customer Feedback Form
Review for Bo
Bo was very helpful. Great selection of sofas and fabric choices. The playroom for the kids was amazing! Thank you!!

2/23/13 on in-store Customer Feedback Form
Review for Bo
My experience was great! Bo was great — personable, knowledgeable, offered suggestions and fun. Thanks for everything. The store offered a great selection of furniture too.

Ruthie L., 2/13/13 on in-store Customer Feedback Form
Review for Bo
Awesome, wonderful, friendly. Bo is friendly and knows her furniture! She answered all our questions, had lots of ideas and suggestions.

Robbie, 2/7/13 on in-store Customer Feedback Form
Review for Bo
Loved Bo! What a friendly salesperson. She made shopping for my new sofa a pleasure. No pressure but there were answers to all my questions. Thank you, Bo!

Ron Hunt from Vancouver, 1/20/13 on in-store Customer Feedback Form
Excellent service! Not pushy, very knowledgeable, and good suggestions. My pregnant wife was very pleased. Thank you!
(No star rating available)
Julia T, 1/29/13 on Website Comment
Review for Dennis and Tod
Hi Dennis and Tod,
Just wanted to say thank you so much for the great customer service and I just LOVE the couch and loveseat Tod talked to me all about it, was a knock off from a Crate & Barrel couch and made by Stanton. The quality is awesome. Just thrilled with it. Also your delivery guys were great as well today. They were so nice and moved my sectional to the garage for me, it only took them 5 minutes...Thanks a million! :-)

Scott Martin from West Linn, 1/27/13 on in-store Customer Feedback Form
Review for Bill
Great prices!! Good selection!!

Elisa and Dave P, 1/26/13 on in-store Customer Feedback Form
Review for Bill
Bill’s been awesome – let us explore and gave us great ideas/tips and was most accommodating. We’ll be back – thanks!

Kathy S, 1/22/13 on in-store Customer Feedback Form
Review for Lorri
Lorri worked very well with me and what furniture I was looking for!

Tony C, 1/22/13 on in-store Customer Feedback Form
Review for Michelle
great

Ron Hunt from Vancouver, 1/20/13 on in-store Customer Feedback Form
Excellent service! Not pushy, very knowledgeable, and good suggestions. My pregnant wife was very pleased. Thank you!

Amy and Matthew H, 1/19/13 on in-store Customer Feedback Form
Bo is a great asset! We are return customers and are very satisfied with the help and care Bo gives. Another enjoyable furniture experience!! Thank you, Bo!

Burel Bankston from Portland, 1/17/13 on in-store Customer Feedback Form
Excellent.

Dale and Debbie Cameron from Sherwood, 1/14/13 on in-store Customer Feedback Form
Great selection, found just what we wanted.
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Stacy Ellison from Beaverton, 1/13/13 on in-store Customer Feedback Form
Bo was great. Came back 3 days and she had all the info we needed and all the facts about the furniture.
Lisa Nance, 1/11/13 on in-store Customer Feedback Form
Quality furniture, beautiful. Met my needs. Salesman facilitative, kind, soft sell. Delivery team – super cool. Professional, efficient, put heavy cumbersome armoire in exact place – most kind and impressive.
Bridgette and Tom P, 1/6/13 on in-store Customer Feedback Form
Bill was extremely helpful as we shopped for furniture for the first time in twenty five years. Thanks for all the good honest advice!
Grant and Lisa M, 1/5/13 on in-store Customer Feedback Form
Very helpful and courteous! Thank you!
Cole C, 1/5/13 on in-store Customer Feedback Form
We love Bo! Have shopped with her for 3+ years. She is so helpful – listens to what our ideas are and is so fun to shop with. Very professional!! Thanks Bo! Cole and Steph
Alice K, 1/5/13 on in-store Customer Feedback Form
The selection was very good. Bo was very helpful and gave us just the right amount of attention. Great experience!
Eric T, 12/31/12 on in-store Customer Feedback Form
Lorri was very fun and professional. Of all the furniture stores we have been to this week she was by far the best!
Amanda S, 12/31/12 on in-store Customer Feedback Form
Bill really listened to what we needed and he took that information and worked a deal that fit us and our family’s budget. He was excellent as a salesperson.
Jason E, 12/28/12 on in-store Customer Feedback Form
Lorri is very approachable, knowledgeable of the products, and customer service oriented. She is someone you want to do business with…even if you are only browsing!
Larry and Tracie S, 12/28/12 on in-store Customer Feedback Form
Bo was wonderful – funny, comfortable, but most of all knowledgeable! Great selection – beautiful accessories that I hope some day to come back for.
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Amy K, 12/1/12 on in-store Customer Feedback Form
The saleswoman, Michelle, was extremely helpful, polite, kind and courteous. Our experience at Key was wonderful and Michelle should be commended for her outstanding customer service.
Maria J, 11/31/12 on in-store Customer Feedback Form
Great listening skills. Helped me make a very stylish decision.
(No star rating available)
Jessica B, 10/12 on in-store Customer Feedback Form
Lorri was great! Thanks so much for helping us find a great recliner chair and working with us money wise. Lorri has such enthusiasm and passion for what she does. She’s an asset to your company!
Cuiay S, 10/13/12 on in-store Customer Feedback Form
Bill was great to work with – no pressure!
(No star rating available)
Rich T, 10/12/12 on in-store Customer Feedback Form
1. A listener – Most important quality!! 2. Well spoken 3. Well informed – great product knowledge 4. Enthusiastic – knowledge on fire 5. Creative 6. Short 7. Great shoes 8. Easy to work with. About: Lorri Weigel. Love your "Buy Local" sign out front.
Chanda C, 9/23/12 on in-store Customer Feedback Form
Really appreciated Lorri’s help on selecting furniture for our home!
Jill, 9/22/12 on in-store Customer Feedback Form
Lorri was great to work with, felt no pressure. It was a great experience.
Erin K, 9/22/12 on in-store Customer Feedback Form
This was our first time to Key Home Furnishings, and Bo has been exceptionally helpful and amazing. I will refer everyone I know, and will be back to buy additional pieces. I appreciate everything Bo has done (she even stayed late!). Amazing! Thank you!
Erik and Barbara O, 9/15/12 on in-store Customer Feedback Form
Great service and help in coordinating our entire space! Thank you!
Elizabeth C, 9/15/12 on in-store Customer Feedback Form
Very helpful and informative. No pressure.
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Courtney, 9/8/12 on in-store Customer Feedback Form
Great customer service at all times. Always a joy to come in.
Katie H, 9/4/12 on in-store Customer Feedback Form
We loved the service Bo provided – it was personalized and fun. Bo is a blessing to your store! Thank you!
John H, 9/3/12 on in-store Customer Feedback Form
Bill was really helpful without being pushy. Helped us with extra ideas. We ended up purchasing more items than we thought we could at one store – nice work.
Paul and Jamie B, 9/3/12 on in- store Customer Feedback Form
Helpful and focused, willing to accommodate us.
Greg N, 9/2/12 on in-store Customer Feedback Form
Very skilled, patient. Took time to show many models and answer our many questions.
Mike O, 9/1/12 on in-store Customer Feedback Form
Bill is awesome. Not pushy. Checked in with us a few times during our visit. Moved furniture around to give us a visual. Very friendly. Number 1 sales guy!
Mike M, 8/31/12 on in-store Customer Feedback Form
We initially spoken with Dan and found him very helpful. We later came back and bought the dining set from Bo. She’s great too. The staff is amazing and furniture quality is excellent and also a great value.
Ginger P, 8/26/12 on in-store Customer Feedback Form
Bo was extremely helpful and professional. We will certainly ask for her again. Great personality!
Rob K, 8/25/12 on in-store Customer Feedback Form
Great service and selection! So much so, I have now spent way more than I wanted to.
Andrew B, 8/24/12 on in-store Customer Feedback Form
Bill is a good, helpful, and non-pushy salesperson. He inspired confidence that my order would be completed correctly. Extremely helpful.
Andrew B, 8/24/12 on in-store Customer Feedback Form
Bill is a good, helpful, and non-pushy salesperson. He inspired confidence that my order would be completed correctly. Extremely helpful.
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Judy C, 8/24/12 on Google
Bo was a great help. I appreciated all her help!
Nicole G, 8/19/12 on Google
Great job helping us with the fabric!
Dedra Steiper, 7/12 on Google
I love my new leather furniture! It is beautiful and so comfortable!
Priscilla Castro, 7/12 on Google
Wonderful explanation about the features of the product and let us talk in private before making a decision.
Justin Schaub, 7/12 on Google
Great store and Bo was a great help.
Ben, 5/28/12 on Google Places
A great experience with a bit of soul. I recently went into Key to buy a recliner. I was scheduled to have back surgery the following week. As it turned out, the recliner of choice required 10-12 weeks to attain. The sales representative and owner loaned me another new recliner to use while my custom order is being filled. I never expected a retailer to be so understanding and supportive. It was selfless and extremely appreciated. This is my third purchase with Key Furniture and I am committed to seeking their assistance in future projects. The "had my back"...and I will have theirs too! :)
Cammy, 3/8/12 on Google Places
We are building a second home in Bend. Bill has been amazing! He made shopping fun and we look forward to furnishing our house with Bill's help! He is the best!!!
Gladis, 1/19/12 on Google Places
I found a family room set online and was astounded! It looked so perfect for me and we called and they had it in stock so we drove in. It was more perfect in person! The sales person helped me with the details and it was delivered the next day for free! I couldn't ask for more... Thank you!!!!
Liked: Service, Value
Joannwestcott32, 1/10/12 on Google Places
I just purchased a beautiful new sectional sofa for my family room and I love it! It looks beautiful and is exactly what I was envisioning. I was very pleased with the quality service I received and I am very happy with my purchase!
Neillwinkle31, 1/5/12 on Google Places
I got an awesome deal from Key Home Furnishings and the service was great! The entire process was painless and fast which is how I like it when it comes to furniture shopping!
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Stephanie, 9/19/11 via email
Love you guys - I've been a customer for years and have purchased a number of items. I've referred you to quite a number of family and friends who have also purchased a number of items from you.
Outstanding service!!
Sallyaccu, 9/15/11 on Citysearch
Carrie was terrific! She was friendly and learned our names right away. She gave us great direction in making our decision between the two sets we were considering and the payment process was easy!
Cori A, 8/16/11 on Yelp
From the time we walked in to the time our furniture was delivered (free!) great prices & excellent service, thank you!
Hollie M, 8/5/11 on Yahoo! Local
I did not come in to buy, but the prices were too good to pass up. The quality was great! It was a fun and great experience.
Cathy Harrison, 8/5/11 on Yahoo! Local
The service was great! They had a very helpful and friendly staff. Salesperson Bill was very knowledgeable.
Jessy Winters, 8/4/11 on Yahoo! Local
Wendy was great! I appreciate the time spent looking and service attention. Everyone was very friendly and helpful to us.
Riley C, 8/3/11 on Yahoo! Local
We have been in many times just to look around and everyone has always been very friendly. I love all of the furniture in the store and hope to buy new furniture here in the future.
B.barry67, 7/11/11 on Google Reviews
Dan Jones was great to deal with. Good quality and fair price for product. First time here - we'll be back.
Corrine, 7/11/11 on Google Reviews
Good prices... Quick delivery times.
Hazel, 7/11/11 on Google Places
I contacted Effie a couple of months ago and although we never met, I felt I wanted to do business with her and Key Home Furnishings. Bill was very friendly, knowledgeable, and helpful.
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